I wouldn't take our dog Emma anywhere else unless there were an emergency that we needed to treat…read moreimmediately. We live over an hour away (73 miles) and we take the time to drive our baby girl here because they not only genuinely care about our four-legged family member, they treat her that way as well. They absolutely care more about your pet than over-treating with conventional medicine. You will find slightly different approaches based on the doctor you see, however, the general rule of thumb is to not give your pet anything they don't really need in terms of shots and vaccinations. They offer other holistic treatments that they combine with traditional medicine to give your pet the best possible experience. They take the time with each patient to answer all questions, which can very often lead to longer-than-typical wait times, even if you have an appointment for a specific time. While, as busy humans, this can certainly be frustrating from time-to-time, one must just remember that when it's your own turn, you get that same attention and care, without feeling like you're on a production line. It's a small inconvenience, that doesn't always happen. We are more than happy to wait when we go as we know this place has been instrumental in educating us on our dog's health and keeping her healthy. As I write this review she is 10 1/2 and doing fantastic. She has environmental and seasonal allergies that popped up 3 or 4 years ago. IAHC provided sound advice for testing and treatment, and while not every approach we tried worked, we have been able to keep our baby girl healthy even during the tough months. She went from incessantly scratching herself 24x7 and chewing her paws raw and bloody (requiring full time attention to stop), to minor discomfort 2 months of the year. This was due to uncovering food allergies that we have been able to work around, thus greatly reducing the effects of her environmental allergies that were plaguing her. She now eats a carefully controlled diet with ingredients that do not contain any allergens to which she reacts. It's certainly more "work" than it was when she was a pup, but it has made ALL the difference in the world to her life (and ours). I honestly don't know where she (or we) would be without the team at IAHC. They, in essence, have saved and prolonged her life, and we will be forever grateful for the amount of care and love they dispense here. If you are still reading this review, you should absolutely take your family pet here. I have no question of the quality of treatment your pet will receive. Much Love to the IAHC team, Jason, Katie, and Emma (the patient).

Do not go here, especially if you own a parrot…read more Victoria Papscoe performed a routine nap clipping on parakeet and literally made every nail bleed. She chopped one off so badly that it never grew back properly and now my parakeet has permanent issues with stability and is scarred. She also had the gall to say that it was all normal and nails always bleed on birds when you cut them. Stay away.

They took good care of our beautiful Dr. Love, and when he had to be put down because of a brain…read moretumor, they were compassionate and kind

We drove quite a distance to come here. Following our favorite Vet, Dr. Codd. The office staff is…read moreattentive, professional and courteous. Old fashioned customer service, tops! Clinic is clean and atmosphere is like being at home. No trouble booking appointments. They emailed me to remind me about upcoming appointments. We moved far away and had to say goodbye. Our Baby, Moira Rose, felt like a queen here. Such a teeny 4 pound poodle who will turn 3 on 12/24. She will miss you!

We had a wonderful experience today at Berlin animal hospital…read more This was our first visit and we had been recommended to try the non anesthesia dental cleaning. Front desk was very welcoming, brief meet and greet with Dr to answer any questions I had, checked in to let me know how things were progressing, 30 mins later, happy hound with nice clean teeth. I will def be coming back, not only for dental cleanings. I appreciated the friendliness of staff and not pushing unnecessary treatments/meds. Clearly they care first and foremost about the pets. thank you all.

We love Berlin Animal Hospital, and so does our dog, Tully! The staff is so friendly, considerate,…read moreand unlike any we have ever experienced! Dr. Coffman is amazing! He is so knowledgeable, caring and appreciative of your business. If you are looking for a vet who is truly going to give your animal the care it deserves, look no further. We wouldn't dream of taking our dog anywhere else!

My girl plays hard and broke one of her nails down to the quick. I brought her to Pawsitive Care…read moreand they were so good with her! They are very communicative and upfront with pricing. I wish they offered regular veterinary care, but sadly they are only for emergencies. 5/5 stars!

Our experience with everyone there was met with kindness and professionalism. It was a terrible…read moretime for us as we had to put our 15 year old pit bull, Luca, to sleep. The vet and staff really understood what we were going through and allowed us time to grieve our baby boy.

Still true. Our dog is now old in addition to being insecure and reactive, and he'll still take…read moretreats out of Dr. Baigelman's hands after he's been wrestled for nails. Trust. A billion extra stars.

The entire staff is great. Doctors Bleck and Baigelman are very good vets, and all the folks are…read morevery good and very nice.

Terrible experience. Had trouble getting a spot because the parking lot was a mess. I ended up…read moregetting boxed in by someone who was in their appointment so I had to wait until theirs was done. Was largely ignored by front desk upon entering as a first time client. Vet techs were so nice and so friendly. The vet, however, was extremely rude and arrogant. Since this was my first time owning a certain breed of dog, I had a few questions for him (the vet), to which he couldn't answer really any and ended up responding, "haven't you ever owned a dog before?" Yes, I have, but not this dog and not this breed. He then went on to tell me the questions were beneath him and left the room. If you want a caring, knowledgeable vet who will take the time with you and your pet, this is NOT the place.

I'm so thankful for this vet they have given me so much helpful advice! My cat went through surgery…read morein the summer and they've been so great with all my questions as well as the low cost neutering they offer. I also really appreciate the doctors ability to be patient and take time to actually understand the animals needs. It turns out my cat was allergic to most ingredients in his food & swapping to a low ingredient diet (the only vet who has been able to determine this) he's finally happy and healthy! Thanks Clinton!

Dr Papamitrou couldn't have been more compassionate when our 11 year old black lab died recently. I…read morewas impressed that she called to see how our family was doing and asked if there was anything that she could do. I recommend her highly.

Used to be a long time customer of these guys and loved them, until one of our neighbors wrongfully…read morereported us to spca. They not only didn't stand up for us with animal control (even though they had seen healthy pets ten plus years) they dumped us as clients after. Used to think this was one of the best vets in area for kindness and compassion. Obviously not

it was my first time, taking my pet in for a physical/wellness visit... I had more anticipation…read moreabout taking him to the doctor than I do about myself... they were very nice from the very beginning, clearly informative and professional, and answered any and all of my questions, even through my hyper feelings about being at the doctor and not knowing much about my pets needs.. There was a vet tech there named Brendan I believe who did the blood test and other tests necessary along with a treatment... he was calm and friendly, and assured me that everything went great.. Consistent with the reviews I read this is a great vet service.. I would highly recommend this veterinarian hospital to anybody.. thanks for all your help

Run, don't walk away with your fur baby. They basically performed the most expensive exam and…read morefailed to perform a basic blood test that would have helped in identifying what was wrong with our pup. Had to take our pup to Tufts, was told they'd send the test results - guess what they never sent them. $1k and hours of lost time, only to go to Tufts for our pup to be admitted. Subpar care, stay away.