I went there yesterday looking for an item for my car and didn't find it, but Charles led me in the…read moreright direction to find it. He is always very kind and helpful. He went out of his way to get a spot off of my car. It was something he certainly didn't have to do, but I truly appreciated it. I recommend this business for whatever automotive service you need.

My sunroof was stuck open, and I was not sure I was going to have it fixed after the quote I…read morereceived from the dealership. I took my car to Charles County Auto Body, and they gave me a great estimate for the work. Not only did they do a fantastic job, but they were very honest and saved me another $600 from their initial estimate. Highly recommend!!

Excellent Business..Highly recommend Quality of Service…read moreExceptional Polite Customer Service Worth every penny!

They did a great job fixing my car! Looks like nothing ever happened to it. Additionally, they kept…read moreme posted on progress via text and delivered on time!

Because I was paying myself, several local body shops had nothing to offer (refused the work)…read more Complete Auto Body: * offered an appointment for estimate next morning * prepared an estimate in 25 minutes * scheduled the parts in that same week. * suggested repairs would take a week (actually took an extra day because of a holiday). * completed the work for the estimated price * polished the car and tires. work looks good. Payment (self pay) was cumbersome. I'm satisfied!!

Horrific Customer service from the start and lack of communication throughout thereafter. From…read moreattitude to telling me "you must have somehow slipped through the crack". I would not recommend this business. Upon arrival to get my car (5 days late) I was never debriefed. Same asshat at front desk gave me key and didn't explain anything. I decided to do a walk around the vehicle seeing as none else thought it was important enough and as I was leaving my auto body POC walked out to ask what I thought. Really? Owner didn't care about my concerns so I don't care about their business. Will work with my insurance company on how bad my experience was. Would rate a 0 if I could.

Caliber / Waldorf Md. Farrar shop - this is a John Attwood shout out for customer service above and…read morebeyond 10 out of 5 GOLD stars thank you, as a 45 yr. USAA stars member!! I had an accident on Rt.301 9.10.24 that damaged the hood of my BMW '07 making it impossible to continue my trip to the United States Naval Academy in Annapolis Md. bring my representation of my deceased father to the funeral of his USNA roommate / classmate '57's family as a guest attendee / speaker on my fathers behalf, as I was also carrying a special silk flower arrangement gift from our family to theirs in the back seat, that I had ordered special and had shipped up from a NC. florist to Va., for the family remembrance, of their father. John assisted me with transferring my vehicle back to Caliber Collision in Fredsburg. Va. allowing me to leave the vehicle that he handled for me personally with the tow company - he then surprised me by offering and took me to Enterprise rental down the street a couple blocks where I got an expedited rental scheduled for me, by the front C.S. Caliber folks making a quick emergency call to the sales folks. As a result - I was able to make the wake service as the folks were literally walking into the post funeral luncheon reception, coming from the internment on the USNA grounds. I was able to deliver my speech in memory of my father's classmate as 1 of 2 honor presenters - Only, because John Attwood, whom I'll never forget made it happen!! Thanks John both from my father and our family, as well as his roommates family, as I shared your support with them as to why I somehow made it - and that day my car ultimately made it to it's destination at Caliber / Fredsburg shop and why I recommend this company after at least 4 vehicle repairs that were performed by Caliber over a number of years. My sincere Thank you's for your professionalism John, that was heaven sent - no doubt! - Customer / Fred Howe

Farrar Place location is fantastic. The staff is incredibly professional-from the front desk to the…read moretechnicians and the work is excellent. John and Chuck were able to turn the work around same day. You don't need to look any further for your auto body work needs. I would highly recommend this location.

I got a large dent on the driver's door of my 2026 RAM 1500 from a loose piece of metal bouncing…read moredown the Virginia beltway. Joe and his team had it fixed and returned to me within 48 hours. The quality of the job is amazing - I cannot tell where there was any damage and paint-matching is literally perfect. Customer service was also spot on and I will recommend WB&F to everyone.

For every problem I had fixed on the exterior they created new problems on the interior. Broke wood…read moregrain panels and door panels not reapplied properly and coming back apart. Not sure what happened to my door seals but it sounds like my windows are rolled down even though they're not. On the surface it looked like they took care of me but the quality after further review definitely wasn't worth the 2 months I had to wait

My car was originally stolen and I was heartbroken! This is a reoccurring issue with Kias and I was…read moreshocked that it being stolen happened to me. But thankfully I got it back. Progressive had my car taken here to be worked on to fix the transmission, car handle, and other damage that was done in the vehicle. It brought tears to my eyes seeing it back in the condition I had before it was stolen. They updated me along the way of their progress and fixed issues I brought to their attention. I'm very blessed to have my car back and I'm really grateful to the staff members who revived it.

Long overdue review for several repairs over the years. Hubby usually deals with all of the vehicle…read morerelated matters. I sit back and wait for the end results. I've seen commercials reminding vehicle drivers to share the roads with motorcyclists. Hell, let's remind the motorcyclists to share the roads as well! Motorcyclist stated, "I just wasn't paying attention". Thankfully, no one was injured. Complete Auto Body worked their magic again and our baby is back looking fabulous!!!

I felt at a loss when my car wouldn't start so I called this location to help diagnosis my problem…read more I found Sam to be patient with me. I appreciate when professionals speak to normal civilians who may not understand car terminology, but he made my voice feel valid and created a clear plan to help start my car. Especially through my wild sound effects! Haha he knew exactly what was wrong (starter/ alternator) and was able to direct my concerns to the right people to obtain proper parts. The next time you're in this establishment, please ask for Sam/ Samoris. He made my experience as stress less as possible and I'm grateful to have things my car in a timely fashion. A life saver!

They worked on my car after an accident on the recommendation of my insurance company. Today I took…read moreit back almost 2 years later regarding a question about some work they did and not only were they polite, friendly and uber responsive they were thorough in their investigation. They even went and upgraded calibrations. I would highly recommend Joelle and Dan.