He accomplished what seemed like an impossible job. Three different body shops wanted to remove the…read morebumper and repaint the entire panel, and one even recommended replacing the whole bumper. I'm extremely detail-oriented and very particular about my vehicles. I asked him to do the absolute minimum repair possible and carefully blend the clear coat into the existing finish instead of repainting the entire panel. He listened to exactly what I wanted and executed it flawlessly. He delivered a perfect result at a fraction of what other shops quoted. For me, the price was never the deciding factor--quality was. After carefully selecting him, I can confidently say I made the right choice. I'm extremely proud of my decision and couldn't be happier with the outstanding workmanship. I highly recommend him to anyone looking for an honest, highly skilled professional who truly cares about quality.

Richard is amazing. Great price. Professional work. Lots of good recommendations and exceptional…read morecommunication. Give this guy a shot you won't be disappointed!

This is the best Hyundai location to get your car serviced!…read more I just happened to have car trouble and my car was towed here. Even before my car got there, they checked in with me, assured me they'd take good care of my car, and they'd call to let me know what needed to be fixed. They called me a couple hours later just to give an update that they were booked but would get to my car as soon as possible. They were completely honest from the beginning that it might be a couple of days. The very next day they called to tell me they'd figured out what was wrong, let me know it was covered, and they offered me a loaner since they'd need to order a part and it would be a few days before my car was fixed. Getting the loaner was a very easy process too. Just a couple of days later they called to give another update- it wasn't fixed but they just wanted to check in. They didn't need to do that but they did and I thought it was extremely thoughtful. I actually added my regular service since they had my car and they were very upfront about what was included and how much it would cost. When my car was ready, they called again, explained everything they did, and let me know when to pick it up. When I went to pick it up and drop off the loaner it took just a matter of minutes. Everything was the price they promised and my car was ready to go. I found it nice that they even washed it very well and cleaned it. I think the car was even more clean than when they got it! I had a very bad experience at another Hyundai service location so I really wasn't sure what to expect at this location. I was pleasantly surprised from start to finish and now I won't go anywhere else!

I'm hoping they do the right thing. My issue is not fixed $800 later. Tried calling over 10x today…read moreno one answers. Their service was less than stellar while they kept my car for 3 days with no updates unless I initiated it. Now the work they provided is under warranty that I can't get anyone to discuss with me. I could have been a total b**ch throughout but I stayed respectful and patient. Their repair lasted exactly 7 days. Pretty damn frustrated at this point.

This shop is awesome! I needed to get the fault code for my vehicle's check engine light and they…read moredisgnosed the code and topped up my car on wiper fluid without my asking! They didn't even charge me for the service. The front desk manager was super nice as well. If I ever have any car issues, I will definitely come back here! The price for the service was $175 and they were finsihed within about 3 hours. They even checked the service bulletin for Audi to see if my vehicle had any recalls or warranties that would cover the battery issue!

amazing shop with great guys! warm, responsive and professional. fixed my windshield wiper in 2…read moreminutes and sent me on my way.

I damaged my 1998 Honda Accord's right front bumper hitting a garage wall. I took car to one auto…read morebody shop. The shop said it would not be worth repairing and may be hard to find replacement bumper due to age of car. I then took car to VM Auto Body. The young lady looked at my car to access the damage. She said it could be repaired with replacement bumper. She gave me a estimate of the repair. She also said it could be repaired in a couple of days. I left the car to be repaired. I returned two days later after confirming car was repaired. The car looked new with new bumper. Bumper matched perfectly with rest of car's body. Also VM had washed the car.

I had such a great experience with VM Auto Body! Marcos and Kenia were absolutely amazing from…read morestart to finish. They are honest, professional, quick, and truly great at what they do. It can be hard to find an auto body shop you genuinely trust, but they made the entire process easy and stress-free. They were upfront with me, communicated clearly, and got everything taken care of quickly without sacrificing the quality of their work. You can tell they genuinely care about their customers and take pride in what they do. I highly recommend VM Auto Body to anyone looking for honest, reliable, and high-quality work. Marcos and Kenia, thank you so much for taking such great care of me and my car! I will absolutely be recommending you to everyone I know

Absolutely outstanding customer service. They took great care of my honda. I would highly…read morerecommend them to anyone needing service to their vehicle

I took my 2018 Dodge Durango to Yates Car Wash Detail Center on April 13th to have it cleaned…read morebefore trading it in toward the purchase of a new vehicle. Unfortunately, what should have been a routine $42 car wash turned into a very disappointing and costly experience. After the wash was completed, a supervisor, Marvin Cornejo, brought me over to my vehicle and informed me that they could not get the driver-side window to roll back up. There were also clear signs that the driver-side power window switch had been pried on in an apparent attempt to get the window working again. Prior to bringing my vehicle to Yates, I had never experienced any issues with the windows or electrical system. To their credit, the staff apologized at the time, took photographs of the damage, and completed an incident report. I was told that the owner would be contacting me to discuss the damage and how the situation would be handled. It has now been a week, and I have received no follow-up whatsoever. Because I was trading the Durango in that same day, the damage directly affected the condition of the vehicle and resulted in a $500 reduction in my trade-in value. So, in the end, a $42 wash plus the $5 tip I gave the staff cost me an additional $500. The wash itself was fine, and I understand that accidents can happen. What I find unacceptable is the lack of accountability and follow-through afterward. If your business damages a customer's vehicle, documents the incident, and tells the customer that the owner will contact them, following through should be the bare minimum. Receiving no communication at all only adds insult to injury. I purchased my new vehicle later that same day, and based on this experience, I will not be bringing it to Yates Car Wash Detail Center. Unfortunately, I also cannot recommend Yates to others. Accidents happen. How a business responds when they happen says far more about the business than the accident itself. In this case, the lack of communication and accountability has been extremely disappointing.

Zero stars - First off they scratched my rim! Lackadaisical and careless service staff (not the…read moremechanics). Luckily they took pics when I dropped it off to see it was their damage. Maybe buying a car here is pleasant but don't get service here. Scheduling was an exercise of calls, emails and texts that was the worst--the app to schedule service wouldn't work for this location. The check-in associate was pleasant enough but the rest of the experience was a disaster. There was no sense of urgency, and the overall hospitality felt indifferent. My vehicle sat untouched for 30 minutes past my appointment time. The staff didn't inspire confidence either. Several employees appeared disengaged, leaning on customer vehicles and scrolling on their phones. I literally had to ask them not to lean against my car while doom scrolling. I observed this many times with my car and other cars in server area. I was also told to pay for a cabin filter that should be covered under the 15K complimentary service--on a car with only 5K miles. Questionable at best. To top it off, I brought in a recall notice and was told there was no recall, despite it being documented both in the letter and online. Frustrating and concerning. This is not luxury service you'd expect. Going forward, I'll be getting future service at Springfield or Rockville location, and GOING BACK to Volvo for my next vehicle lease.

Tony is the best! Seriously if you're thinking about getting a Genesis- do it. You'll be treated…read morelike family with respect and that's extremely rare in the service, I just got a Gv70 and it's amazing!

I needed an installation done to upgrade my OEM exhaust on a 2019 Ram Rebel to the Borla exhaust…read moresystem. While shopping around the DC Metro area for a reputable shop to do the work or that "could" do the work- I was met with no returned phone calls, "....cant do it..." and no returned emails from the "contact us" form from a majority of businesses..... I saw Iron Mike's reviews on Yelp- pretty much all 5 stars coupled with a family run business and decided to consider them. My inquiry was returned almost immediately with a very fair and attractive quote, and they were more than accommodating in scheduling a mutually agreeable appointment time. While the location of the shop is somewhat off the beaten path of 355 proper in an area that time has seemed to have forgotten- I arrived at the agreed upon time, was greeted in a most welcoming manner and Iron Mike's took it from there. I was assured the work would be completed and I could pick my truck up at the end of the day so I decided to visit the Original Pancake House and explore White Flint and Rockville for the day-- To my surprise, just a few hours later, I got a phone call from Iron Mike's and was advised my truck was ready, everything went smoothly and I could pick up my truck any time. When I arrived, I was more than surprised to learn that because the job went a little quicker than anticipated, my bill was well under the quote and was incredibly fair !!!! It is so nice to see a business that appreciates YOUR business, coupled with taking pride in their work and more importantly doing a great job. It is also abundantly clear Iron Mikes knows their way around a car or a truck- and are very honest mechanics which is a rarity in this area. I would highly recommend Iron Mikes and will certainly have any additional work done there in the future. 5 Stars!

Sent my car in for a few fixes routine fixes and a part change. Claimed they could find the part…read moreand to bring it back but billed me for diagnostics anyway after telling them specifically what was wrong and what needs to be done....this place is a rip off. Waste your time, money and no transparency.