So thankful for Stirling Honda. I asked if they could match a price elsewhere to keep business local. Not only did they match it but came back with a better price. All communication was done online or by phone. When we arrived at the dealership there were no games. The price agreed upon was the price on the paperwork. Jace was our salesman. He is friendly, kind and knows his stuff. This car was a Christmas gift for our daughter. Jace went out of his way to purchase a red bow for this occasion. We were in and out of the dealership in less then an hour and a half. read more

They have a 2015 Honda for sale on their website. I called over a week ago and they said it's being inspected and may or may even be sold if it doesn't "meet their stringent standards." In the meantime the salesman pressured me to come in anyway. At first it was I'd hear something around Tuesday. Of course the car has not been available for showing all week. Then I realized, if the car is not for sale then it shouldn't be on their website. They are using the classic bait and switch, and it's deceptive. I'm glad I found out because now I can find a dealership with more integrity. read more

Friendly people. Little longer wait then expected. About 90 minutes for as oil change. They washed my car and it spotted terribly. Won't let them wash it again. read more

This dealerships parts department is worthless. Has never been able to help me with anything 4 times in a row. I don't understand why they wouldn't have parts available even for a year 2000 honda. I was in need of a roll pin for the shift linkage. Would not recommend ever. read more

Terrible experience and will never visit here again. Have gone in twice in the last month to purchase. Got sent away both times with a "we will call you by the end of the day" message. Have never gotten a call either time. Sales person won't return my phone calls. Obviously they don't want my business and certainly haven't earned it! Also, they ran my credit twice after I told them not to, informing them I was already pre-approved by my credit union. Two hits on my report I didn't need and specifically told them not to do! Terrible customer service and follow through! (We are from Longview, not sure why the posting says K Falls) read more

This is a great dealership. I had quite a pleasant experience with them. Jace was a great salesman and kept in touch with me throughout the whole process of me looking to buy a particular vehicle. I can't stress how much of an upbeat, kind, and respectful salesman Jace was. He was not pushy and knew his stuff. When you go to Stirling Honda, ask for Jace! Thanks. read more

I am disappointed, the model I wanted and requested is not the model that I received. No options were given. When speaking to the Sales Manager one business day after purchase my option was to wait until the model I wanted came in sometime, maybe, then I could trade in my "new car" for the correct model with a minimized loss. Meh was the response I got when I expressed my disappointment. So be careful what you ask for you might not get it and if you don't they won't do much about it. Apparently a sale is a sale, but not much interest in satisfaction from the sales department. read more

Make sure you double check their work before you pay. Had my car taken for a repair to find out it would need extra parts after I payed. It would have been better to have been notified right as soon as they found out. Now I will need to buy extra parts and have it redone. Waste of time and money. read more

I went to Stirling Honda because Anthony Johnson works there and he is the only person my family will deal with. Not only did he get a great deal for me but he also got a great deal for my dad and we are both extremely happy. Anthony is very professional and good at what he does but he has also become part of our family, he makes the car shopping experience personal and that's why we would highly recommend working with him! read more

Our sales associate, Paul Miller, was very helpful and knowledgable. We knew what we wanted and he didn't try to pressure us into anything else, and worked within our timeline. We have purchased a total of six Hondas now from Stirling Honda. The service department is great to work with also, never trying to sell us something we don't need and always explaining repairs and maintenance thoroughly. Our Honda vehicles have been reliable and comfortable with good gas mileage- and you just can't beat how they hold their value when it's time to trade in or trade up. Overall an excellent dealership of a great vehicle! read more

I searched on line for a 2018 Honda CRV EX in Vancouver and around the Portland Metro area. I received several quotes, but Kristin Snedden from Sterling Honda was very friendly and gave us the cheapest price. Unfortunately my wife got sick and had to break an appointment with Kristin. Thankfully my wife got better and during the recovery time, we decided to upgrade to the CRV EXL. We visited the dealership on March 14. Unfortunately Kirstin was not working, but gave all my information to Josh Wright, the Sales Manager. When we arrived at the dealership around 11:15, Josh was expecting us and gave us a very warm and gracious welcome. Since he was in the process of many other transactions, he introduced us to Quincy Nguyen. Quincy was very friendly took us on a test drive in the EXL. He took our information and Josh took our trade in for a test drive. Now here is the negotiation: I came prepared for the usual car negotiation dance. I did my research with new vehicle prices and trade in value. Josh gave me the highest trade in value and a great price for the new 2018 CRV EXL at the get go. I was prepared for battle, but it was over before it begun. Now for the paperwork and financing. I've gotten bit during this process, so I still had my guard up. We sat with Nate Hammond. He explained everything to us and found a good interest rate. All the numbers were right, no accidental on purpose number mistakes. Ok that was great experience. We then went back to Quincy. He went over the ins and out of the vehicle. These new cars are high tech with a lot of computer activity. Luckily we watched several in depth reviews on You Tube, so that helped us understand the maneuvering the computer In conclusion my experience with Sterling Honda from the get go was a great experience. If you do your homework and know the real numbers for pricing, you'll see the great deals with friendly folks at Sterling Honda read more

From start to finish, the service provided by Colton, Scott, Greg and everybody at Stirling Honda was second-to-none. It could not have been an easier process, and I love my new Civic! Colton is knowledgeable, helpful and a pleasure to work with. He even called me after, just to see how I like my car and if I needed any further help. read more

We are so pleased with the service we received at Stirling Honda. I visited many Honda Dealerships, test driving the Honda Pilot, and at each one I felt that the salesperson viewed me as a quota to be met. When looking online I found a Pilot at Stirling Honda and from the moment I met Pat I felt comfortable. He treated me as a person, engaging in conversation that didn't focus on the sale but instead on myself and my family. He patiently answered all of my questions about the car, and again the next day when my husband drove it. A week later we are still talking about the positive experience we received from everyone at Stirling. If your looking for a positive experience visit Stirling and ask for Pat. Make sure you ask to hear his guitar riff - it's worth the drive just for that, everything else is a bonus. read more

I couldn't be happier with my experience at stirling Honda, I was in the market for a new car and the friendly staff at stirling Honda made my dreams of owning a new vehicle a reality. They worked with me on pricing as well as financing to get me car I really wanted. read more

They're horrible about warranties, they say one thing and then do the other. If I could do 0/5 I would. Don't come here, if you don't want to be scammed. read more

The sales staff was friendly, but had that really sleazy used car vibe about them. The office was so out dated, it didn't inspire any confidence. OK, surface stuff out of the way, they were very high pressure, and I felt like they tried to rip me off. I was looking for a specific car when I walked in, I knew how much the MSRP was, and approximately where my payments should be with the down payment I was providing. There was a lot of back and forth to the back room; here's the best that we can do, etc. I don't fault them for wanting to make money, that's what businesses do, but I believe they were trying to cheat me. We were trying to get the monthly payment where I wanted it, but I finally asked what exactly they were charging overall for the vehicle, and they were trying to charge me $2000 over MSRP, and after taking off my $3000 down payment, they were still trying to charge me $2000 over true market price, with my down payment! I am a fairly intelligent person, and I ALMOST was taken! Thank God my senses came back to me and I booked it out of there. If someone wants to run a business that way, I suppose that it is their right to do so... but be aware. read more

Totaled a vehicle that I purchased gap insurance and a warranty on from Stirling. Accident was in October, and I'm STILL waiting to get the gap insurance to the bank and the warranty check refund. Have called 3 times and keep being told "I'll look into that and call you back". I filed the paperwork the day after the accident. 3 months later......still waiting and getting the same run around. Bout ready to get a lawyer involved. read more

Parts lady is rude & doesn't seem to care about her customers to find someone that actually knows about things she doesn't (since she is the boss & knows it all)! read more

We encountered a horrible experience, a bait and switch, and half a dozen lies at Stirling Honda. We answered their website, saying to call or email them about a lower price on a used Lexus RX 350 they had. On Sunday early afternoon, while car shopping in Portland, we asked what the price was. Ruben said he'd check and get back to us. He never did, so we called a couple of hours later. We finally got a price, but too late to make it that day. We said we would like to buy it, and we said we had to drive 2 hours to get there. We asked Ruben if he would hold it until we got there Monday afternoon. He said he would, but didn't. When we got there, he even pretended like we could buy it, having us fill out the paperwork, while at the same time two tables away, another buyer was buying it that he was fully aware of. While there, we spoke to him on the phone, and he still said to come, and that he would hold it, so we made the 2 hour trip through Portland traffic to get there. read more

I purchased my 2008 C.R.V. 4 wheel drive from this Dealership on Oct 2009 and paid Cash; It was one check off on my bucket list of to do things in my lifetime list. Which was to walk on to a new car lot and buy a car paying cash for it? I paid by personal check actually! $30+ grand as I recall So I'm a little slow in writing a review; There was no High pressure push of course as I was here with my mind made and intentions clear which was to purchase a new ride? I traded my old 8 years old and nickle dime and falling apart 2010 Ford Focus . Which is why I won't touch a Ford product today again as Fords do not have the repair free long life that Honda has? This car has been great and still running great! while it has it's share of Dings and scratches! and now on it's 3rd set of tires right now as well as it's second windshield which has a couple of cracks and is crying out for #3 [Replace me Replace me];it still runs great; I have had it serviced twice per year at this Dealership with no Hassle or problems! This car now has 118K miles but think I will keep it still for a while yet as it costs me little money to drive? However if I'm ever ready to upgrade with another Honda I will certainly consider this dealership as first in line! Larry from La Center 98629. read more

Purchased my 2006 Accord in October 2005, loyal to the company for all the service for 7 years even inconveniencing myself to be loyal. Stirling Honda and Stirling GMC service centers were combined; I have now had two very bad service experiences. Previously the guys in the service center were always very open quoting costs when making appointments; this last time however, I told the service guy making the appointment that my check engine light had come on and I was wondering if they could tell me why. At no time on the phone did the guy mention that they were going to charge me $99. to plug my car into the computer. When I dropped my car off he did not mention an additional charge for the diagnostic service. Imagine my surprise when I went to pay for the routine oil change to discover that instead of 26.00 I was being charged $125.00. I would not had an issue if the charge had been nominal I spoke with my nephew who works at a private shop and he told me that in his shop there is no charge for this, especially when the customer is going to pay for the repair in his shop. On top of the monetary issue, was the length of time it took. Since combining the two shops, a standard 27 point oil change went from about 45 minutes to about 2 hours. Anyway after 7 years of loyalty to this company, I will be taking my car to another shop and will certainly not be purchasing my next Honda from them. read more

Colton was always professional, always caring, kind and empathetic to those folks who don't necessarily enjoy the process of buying a new car. He negotiated fairly, was always quick to get back to us and communicate and made our process completey painless. He's a class act! My family has always purchased from Stirling, and I will always recommend going to see Colton from now on! read more

I give only one star for this place because they were able to get me a interest rate and monthly payment that outmatched my pre-approval at my own bank. Other than the better rate I got my buying experience was beyond horrid. I seriously felt like throwing up on multiple occasion because of the way I was treated. The salesperson that met me when I walked in the lot was an older gentleman who I could tell has probably had lots of experience. However he treated me like garbage. I practically had to fight him hand to hand just to get him to find out how much the total cost of the car and all fees and taxes would come up too. He had no respect for me and didn't look to me as the main buyer when I was having my dad co-sign. He basically talked to my and treated me like an annoying child with silly questions. Unfortunately I don't have a lot of time to play around with different dealerships to try and get the car so I only bought from this place because of the inconvenience of going 40miles a few times to the next nearest dealership. Anyway once I had gotten the salesperson to somewhat take me as a legitimate potential buyer he "checked with his manager" and gave me a price that I accepted. Once my dad got to the dealership I was back to being an annoying child. We sat for an hour and a half giving little bits of more information and waiting for them to get approved. We got all the way up to 5 mins before signing and the guy tells me that his manager made a mistake with the calculation and forgot to include a few fees and the price was going up another $500. I mean come on!!!!!! What kind of messed up sick disgusting world do we live in. Where the only way to decently get by in life is to deal with these blood sucking rats and get screwed over. I know that this isn't the case for all salesmen and dealers but i couldn't imagine anything worse than Stirling in longview. I wanted my first buying experience with my newly wed wife to be a joyful and exciting time and instead because of these scum I felt sick to my stomach, lost quite a few hours if sleep that next night from the stress, and wasn't able to start actually enjoying my new car for a whole 2 days. For goodness sakes be happy and don't buy from here! read more