i described my a/c problem they got me in fast called about what was wrong and what i needed and…read moredidnt try to add extra repairs, parts prices werent blown up their estimate for repairs ended up being cheaper than quoted and excellent repair work. i actually have to turn my a/c down its so cold. with the heat we have had they were lifesavers

I called Scott's to help my mother, a customer of theirs, who could not get to them with her…read morevehicle. Dave went above and beyond, reached my mother, and was able to help her since I could not (I'm out of state). Scott's staff was so friendly and helpful during my tearful calls to them. Thank you all for your time and service.

AVOID THIS PLACE! What an absolute joke of a shop. Oil…read morechange, tire rotation, balance, and alignment if needed. Truck ran awesome b4 bringing it there. Long story short and 3 visits and 3 weeks later. They said you can't rotate large tires! What!? They're only 33" tires. They gave it back with carriage bolts loose then say they never touched suspension but forgot to do the alignment yet charged me 2 hours! And this: 179 miles added to my odometer which I reset after thinking it was odd I had to fill up the truck b4 brining it back into them the last time. Took it to another shop, alignment was still off, tires got rotated, and they thought that shop was mentally slow for putting a god awful amount of weights on the tires when balancing. Place is ran by thieves, imbeciles, and jerks.

The guys are excellent. The paint jobs are phenomenal and they saved me hundreds of dollars! My…read morecar looks new again. Thanks Pat, Bob and all the guys at the restoration house!!

I felt they cared they maid me feel important from star to finish. And I'm very happy with my truck.read more

I test drove a car with the salesman riding with me. The car drove terrible with engine light…read morecoming on and lots of shaking and jarring. The salesman calls me a few days later saying that their service department checked over the vehicle and there is nothing wrong with it. Then he offered to lower the price by $1000. I said it needed about $1500 in repair. The salesman kept calling the rest of that week. I would never buy a car here.

Herman and Scott are incredible! I've got a 2004 Camry with 260,000+ miles and feel very safe…read moreknowing that I bring my car here for maintenance. Herman is friendly, fair and happy to educate you or answer any questions. They only fix what needs to be fixed, no sneaky charges or shady mechanic behavior here. My sister has been bringing her VW here for years and has only positive experiences as well!

I wouldn't trust anyone else with my car. They recently fixed a random stalling issue on my VW that…read moreanother import shop couldn't figure out. Herman is honest, trustworthy and friendly. He never scoffed at my suspicions of what was wrong with my car and educated me on what was wrong once it was figured out. Highly recommended!

Top notch service. Above and beyond. Friendly service…read more Getting rear-ended is never how I wanted to start my day. However, the service and care I received from Freer was beyond expectations. I went to 3 other local shops for a quote and no one took care of me the way Freer did. Called the insurance of the person who hit me to get me answers, helped adjust my bumper before I left their lot to make it a bit better for me to drive (without me even asking, might I add). They used Carwise which texted me updates on timeline and estimates. Called me and coordinated with insurance/rental car like no other. My repair ended up taking about a week longer than expected. More damage was found but it was clearly communicated to me that it was possible, and they gave me an update each step. They even had an after hours pick up which worked perfect for my schedule. Left me a card and a beautiful rose (such as kind touch). My car was clean and shiny on the outside (sad it won't last long due to all the snow and salt) with the inside vacuumed and smelling great! Truly can't recommend Freer enough. Kind, trustworthy, knowledgeable, and truly excellent service. I will trust Freer with all auto body repairs going forward!

BEWARE if you are not family or friends they could care less,had to go back 3 times because they…read morecouldn't get my truck right,gaps were off never ordered my tonneau cover,and the ladies behind the counter just rolled her eyes and turned away when you start to speak,,rudest people ever .take this as a warning

Fantastic expert advice and fast service. They didn't try at all to upsell and were very kind and…read morecommunicative.

A Rare Find on Route 66 -- Jack's 66 Service…read more While waiting for my oil change and tire rotation, I witnessed something I thought had gone extinct somewhere between rotary phones and $1 gas: genuine customer service. One customer brought in a part to be installed -- unfortunately, it was faulty. Instead of shrugging and charging for labor anyway (as many shops might), the team at Jack's 66 caught the problem before installation. Then, the owner himself picked up the phone and called the store where the part was purchased to help the customer get an exchange. Who does that anymore? Moments later, another customer came in with a service light for an air filter. Instead of booking an appointment and a bill, the owner grabbed his tools, walked out to the car, and checked it right there in the lot -- saving the customer both time and money. In a world where honesty in auto service feels like finding a four-leaf clover, Jack's 66 is an entire field of them. Fair, kind, and refreshingly human -- I'll definitely be back.

I wouldn't go here unless you have all day to wait. Took my car in first thing in the morning for…read morealignment and didn't get it back until 1:10. I would go somewhere else.

They didn't diagnose my car correctly and then tried to say the part they bought was defective…read moreafter they put it on wrong and messed up the little spring. Overcharged us for the part by over $1,000 dollars and then afterwards I call to find out that there's now lights on my dashboard when there was NONE to begin with. The Jeep dealership wouldn't help them program my car due to the part being put on wrong as well as them having some of the new parts in the front seat. Those parts should've been on there but they were trying to cut corners, did not work out at all. After all this I asked for my car back with my old parts cause I didn't trust them to do anything with my car. But they said no. My car has been gone for about 2 weeks and counting. We now have hired a lawyer to sue them for negligence. Do your research and take your car somewhere else unless you like to pay for them to destroy your car.

Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

Up until today, I would have given this shop a 5. Never again will I take any of our vehicles here…read more First off, I paid $212 last week for the turbo gasket and cam shaft cover for a 2014 Chevy Cruze, only later to find out this was covered under the power train warranty! My fault for trusting them and not calling the dealer first. I was told if the engine light comes back on, that means the turbo is out and I need to take it to the dealer. Engine light came back on 2 days later, I called the dealer, made an appointment. On the 3rd day, the car started leaking oil. I called Lou and asked him specifically, did he do anything to the car that would have caused an oil leak. He said NO. I told him I had an appointment at the dealership and would have them look into. Very next day realize that nearly ALL THE OIL had drained from the engine. Not just drained but exploded like a volcano under the hood. First thought, blown head gasket. Dealer has the car for a day....conclusion - the part I paid for wasn't installed properly, bolts were not tightened on top of the engine and the Cam Shaft cover had to be replaced AGAIN! ! I went to the shop with my diagnostic from the dealer and was greeted with the most disrespectful attitude I've ever encountered. So likewise I displayed the same disrespect to Lou. Unbelievable! Just admit you made a mistake that nearly caused the engine to blow and refund my money. But instead I was told he wasn't listening to it and have a nice day. A basic fuck you, get out of my shop. Gladly! Never going back.NEVER referring anyone again. For $65 an hour, know what the fuck you are doing