Lynda is just awesome. She knew just the right frames to pick out to fit my face that looked good…read moreand felt good. I got a pair of sunglasses and progressive lens glasses. Both are great. She gave me cases that fold flat when not in use, making it far more convenient to carry a case with me when I need to switch back and forth between sunglasses and my every day glasses All good here.

YELP, WHY DID YOU SEND THIS TO ME????…read more I DID NOT POST ANY PICTURES OR ANYTHING ELSE ON THE DIXIE OPTICAL SITE!!! Hello, We're writing to let you know that photo content you posted to the page for Dixie Optical has been brought to our attention by the Yelp community. Our Support team has determined that the content falls outside our Content Guidelines because it does not appear to be of the business, so it has been removed. Business photos should reflect the typical consumer experience (e.g., what the business looks like, what the business offers, etc.). To learn more, check out our Content Guidelines at http://www.yelp.com/guidelines. Thanks for understanding and we'll see you on Yelp! Regards, Yelp Support San Francisco, California Yelp Official Blog | https://www.yelpblog.com Yelp Support Center | http://www.yelp-support.com Yelp for Business Owners | https://biz.yelp.com ref:_00D6guJNS._5006gFtSm2:ref

This is the best eye care in St George, I had been using another place that would have patients…read morewaiting for hours!! Red Cliffs treats that your time is valuable, very curious staff and knowledgeable!!

According to my guest, Jerry, "Dr. Graf saved life!"…read more Jerry had significant pain in her left eye. Dr Graf altered his schedule to diagnose, treat and resolve Jerry's eye pain. She was treated with kindness and appreciates that now she's enjoying the balance of her vacation pain free. THANK YOU DR. GRAF AND TEAM.

After cataract surgery five years ago, I have experienced dry eye in my right eye that blurred…read morevision and was painful. Tried many different Doctors with no improvement, was referred to Dr. Eric Drake. The treatment included IPL therapy and Prokera membranes. After two months of treatments about every two weeks, I no longer have dry eye, pain and sight is great. i highly recommend the staff at Southwest Vision and Dr. Drake, they changed my life for the better. Doug

I have been here a few times and seen both Dr. Robison and Dr. Drake. The level of kindness at…read morethis practice from the doctors to the technicians to the dry eye staff to the front desk staff is amazing. Everyone who works in this office delivers extraordinary customer service and displays a helpful and positive attitude. From what I can tell as a layperson, they have modern technology for retinal imaging. I appreciate the professionalism of all the staff.

Dr. Gooch treated me and my entire family. He was thorough, polite, down to earth and professional…read more I was amazed at the quality of his office and staff. We were fitted with CRT lenses that we wear at night while we sleep and they correct our vision to 20/20 or better the next day. It is great to be able to do water sports with out worrying about wearing contacts or glasses. I would highly recommend him to anyone.

I'm from out of town. My glasses got stepped on and I came right over and they had no problem…read morehelping me. Thank you again. For fixing my glasses and on a short notice.

I've been here several times to see Dr. Lofgran, often for very minor reasons most likely due to my…read moreanxiety. Never once has he judged me for it. Always fits me in and does a thorough evaluation. He's very kind and personable, as is all of his staff. Thank you all for your kindness.

I love Dr. Richens and her staff !! There's nowhere else in…read moretown I would go because I trust everybody in this office. Just about everybody in that office has taken a stab at my left eye and I'm grateful for who they are and that they were there and available to help me! Sometimes life just happens!! Thank you to , Dr Richens, Shakoor and Talbot. Rockstars!!!

I AGREE WITH MANY OTHERS' COMPLAINTS ABOUT "SURPRISE BILLING," COLLECTION THREATS, ETC. SUMMARIZED…read moreHERE: https://www.google.com/search?q=richens+eye+center+reviews+billing+problems&oq=richen&aqs=chrome.1.69i57j69i59l3j0i457i512j0i131i433i512j46i175i199i512i654j0i512j46i175i199i512i654j0i10i512.6005j0j7&sourceid=chrome&ie=UTF-8 And as you'll see from my experience, THERE IS NOTHING YOU CAN DO IN ADVANCE TO PREVENT THEM FROM CHARGING YOU FOR MORE THAN YOU SPECIFIED TO BE SEEN FOR. I TRIED. Richen's on Sunset is "IN NETWORK" for my MEDICARE ADVANTAGE plan. I COULDN'T HAVE MADE IT MORE CLEAR TO THEM THAT ALL I NEEDED WAS THE ANNUAL "ROUTINE EYE EXAM" which shows "$0 COPAY" IN MY "EVIDENCE OF COVERAGE," and that is exactly how it has been billed with 4 other eye care providers in my 11 years in Medicare Advantage. I made this clear... 1) on the phone when I made the appointment, 2) also when I arrived, and identified myself, and 3) again after the exam when I left. All was OK. Nothing due. I didn't notice anything different or unusual about this exam, and wasn't told it was any different than a "routine exam." BUT STILL... RICHEN'S "UP-CODED" ME AFTER THE FACT, for a COMPLETELY DIFFERENT, MORE EXPENSIVE EXAM - one I WAS NEVER INFORMED OF, AND WAS GIVEN NO OPPORTUNITY TO DECLINE - even though they had three opportunities (listed above) to warn me and get my consent. This would be a huge problem on its own - NO CONSENT. So then, I get a $375 bill, and had to call billing. I was initially told they never even submitted it to my insurance, saying, "gee, we're only human." Well, $375 is MUCH, MUCH MORE than they ended up getting from my insurance. "Human" nature to try for more, I guess. But even when they submitted it, they billed as though it was for a MEDICAL SPECIALIST (code 99204), which IS SIGNIFICANTLY MORE MONEY FOR THEM, AND has a copay FOR ME. This was INSTEAD OF the "routine VISION exam" I scheduled with them, I and came for. This was supposed to have billing code 92004 or S0620, and $0 copay, as billed by my 4 previous optometrists. I had to investigate and uncover all of this myself. When I called billing again, they tried to justify the higher charge by characterizing my ROUTINE exam as being a "SPECIALIST" exam (NOT TRUE), performed in an OPHTHAMOLOGY office (NOT TRUE) by an OPHTHAMOLOGIST (NOT TRUE). Dr. JEDEDIAH B. LISTER (an OPTOMETRIST) is the only Doc in Richens Sunset office. In summary, Dr Lister either: 1. Didn't do anything outside a "routine" exam, yet up-coded it as though it was a medical exam, 2. Or, he performed an exam I did not ask for, was not told about, and did not approve. Which is it? He noticed I had mild cataracts. (No treatment, or advice). So what? A routine exam is for the purpose of noticing many things including cataracts. My previous 4 eye doctors, over 11 years, noticed the same cataracts, but NONE of them tried to charge me extra for just noticing it. The billing dept. refused to correct this bill, and as others have said, threatened collection plus 33% if I didn't pay up. This rolled off her tongue as though it were a script she recites every day, and in fact, she admitted that they BILL THIS WAY EVERY DAY, which tells me this is NOT an honest mistake. She also claimed that my Medicare Advantage always has a co-pay for vision exams (COMPLETELY FALSE). But if that were true, then they should have warned me in advance the exam would not be $0 copay, as I specified to them. She also told me to go ahead and post bad reviews and complaints, which sounds like this is not at all unusual for Richen's. When I asked to speak to the office manager, I was told this is the office manager's last day. I wonder why.

NEW EMERGENCY GLASSES!! So after my glasses coating shattered due to excessive heat in Utah during…read morea business trip, I headed to Eyemart Express in St. George. The people there were phenomenal and got me set up with 2 pairs of new glasses in 2 hrs! It would've been faster, but they had to turn one set from puck into lenses. That took quite a bit of extra time. I needed these prescription glasses to be able to continue travels as I need them for driving. Everybody from the eyecare center, to reception to optometrist, we're all super pleasant and very helpful. It made this stressful situation, a pleasure to get handled!!

I waited almost an hour in the exam room after they added drops to dilate my pupils. No one…read morechecked in on me during the entire time despite 6 or 7 young staff members talking and laughing outside the door at one of their work stations. The doctor finally came in and I voiced my frustration of having to wait such a long time. He didn't seem very sincere when he apologized with empty words to appease me. I think this is just part of their practice and they think they are so busy and making so much money that they can get away with their disregard for their patients. Well, I'm taking my business elsewhere. StG may be a small town, but there are other ophthalmologists who will be happy to have my business. I'll make sure my primary care physician knows so he can stop referring them to patients.