Very nice staff and super fast service!! Will definitely come back for my watch needs. read more

Stone Oak Jewelers - After - Jewelry Near Me - San Antonio, Texas

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Stone Oak Jewelers was an incredible experience from start to finish. I love supporting a small, family-owned business that genuinely cares about its customers. Everyone was friendly, knowledgeable, and took the time to make sure I was happy every step of the way. The craftsmanship and attention to detail are outstanding, and you can tell they take pride in their work. If you're looking for a jeweler you can trust, I highly recommend Stone Oak Jewelers! read more

I went in with my daughter-in-law to get a diamond set into an engagement setting. The staff was so friendly and helpful. They are very knowledgeable and we felt right at home. I was so impressed I took an antique bracelet that needed repair in the next day and got the same amazing service and outcome. Highly highly recommend! read more

Stone Oak Jewelers - Jewelry Near Me - San Antonio, Texas

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I called asking if they're open on Saturday (when most ppl shop) she said no and didn't offer any app to meet. I'm needing a band and my son is about to propose March 28... lost 2 sales! read more

I was running errands before a trip stopped in to have the battery changed in my mother's watch; turned out that the battery just needed to be snapped back into place and I finally have a working watch for nice occasions. The gentleman that helped me was friendly and I was In and out in 5 minutes. read more

Great place with great service and really honest and upfront owners. Great Watch service and free jewelry cleaning. Really nice jewelry selection! read more

Ooohhhh Laaaah Laaaah! I have the most beautiful diamond earrings from Stone Oak Jewelers. They will even change the backs for you so you cannot lose an earring from your ear. This was a game-changer so we purchased the earrings. It's nice to be able to customize and find beautiful jewelry without the huge price tag! read more

I went to get my watch adjusted,they had it for maybe 5 minutes,and got it adjusted completely for free

Highly recommend Stone Oak Jewelers. I've been a customer of Stone Oak Jewelers since 2006 and they take great pride in customer satisfaction. Shout out to Mike for going the extra mile. Customer GOODWILL is priceless. read more

Stone Oak Jewelers - Store front - Jewelry Near Me - San Antonio, Texas

My fiancé originally worked with Richard at Stone Oak Jewelers to design my engagement ring and he had enjoyed working with Richard so much that we actually went back and had my wedding band made as well. Richard took the time during the design and consultation process to listen to our vision and made suggestions that truly elevated the final design. My engagement ring features a family heirloom diamond that has been given a new life and the design is better than anything I could have imagined. The craftsmanship is outstanding and I highly recommend working with Richard and the team at Stone Oak Jewelers. read more

Stone Oak Jewelers - Jewelry Near Me - San Antonio, Texas

Very friendly people in store who were happy to help me with my watch. Would definitely recommend visiting this place for repairs.

Had the best experience getting a custom wedding ring made here! Worked with Richard Almaguer, who was so great - listened to just what we wanted and helped us figure out how to end up with the perfect ring. So patient and timely and professional. read more

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I'm obviously biased. lol! We offer quality and service that is unmatched in San Antonio. Repairs and manufacturing done on site. Please compare prices. A wholesale background & in-house manufacturing that few stores in Texas can do. Quality and honesty & satisfaction are vital in our small family owned business. read more

I took my wedding ring to be repaired. Great service and the rings looks beautiful. I worked with Rick and he was great. Received my ring back in timely manner. They have a great reputation, so I was confident they would take good care of my ring. read more

My fiancé purchased my engagement ring from Stone Oak Jewelers, a small diamond fell out of the halo. I went in today at 5:01pm, Kelli greeted me had it fixed within minutes! I walked out of there by 5:10pm. She was lovely. She mentioned how she was the one who helped my fiancé custom make the ring. Looking forward to going back to buy our wedding bands from them. read more

Stone Oak Jewelers - Jewelry Near Me - San Antonio, Texas

Had never been to a jewlery store here in San Antonio. They removed links out of my watch. Fast, cheap and efficient. Will be back, staff was friendly. read more

I took in my watch to be resized and the gentleman who greeted me right away got to it immediately. He was so patient and kind and was doing one link at a time until I felt it fit perfect! Now I get to enjoy my watch because of their awesome customer service! 10/10 recommend read more

Stone Oak Jewelers - Watch - Jewelry Near Me - San Antonio, Texas

Recently got my engagement ring and my husbands wedding band from Kelli at stone oak. She knew exactly what I wanted and made amazing recommendations. Needless to say I'm in love with my ring and get compliments daily! Already working with Kelli on another ring! read more

I inherited a gold ring with largish diamonds in a style I probably wouldn't wear. My own diamond solitaire had broken so I hadn't been able to wear it. I read the good reviews from Stone Oak Jewelers and walked in with some old gold, my broken wedding set and my inherited dinner ring. Stone Oak Jewelers creates the most beautiful wedding ring in platinum from my diamonds within a matter of about four days. I am so happy with my new ring and enjoy it every single day! read more

Stone Oak Jewelers - Jewelry Near Me - San Antonio, Texas

I visited Stone Oak jewlers when I was getting quotes on resizing my engagement band. Richard was extremely helpful and very personable when working with me. I was a little worried as I read another review about a bad resizing experience, but my ring looks absolutely beautiful! Not to mention the price was extremely reasonable compared to other places I looked into). I will be going back to Stone Oak Jewlers with any of my jewelry needs! :) read more

Stone Oak Jewelers - Jewelry Near Me - San Antonio, Texas

I had my watch dropped off at this business to replace the battery. On the same day, the business admitted it broke the crown of my watch, and they stated they would fix this issue. A few days later, I spoke with a business representative and they stated they were unable to fix the watch. The representative also stated they would try to find another business that could complete the repair. Several days after that, I again spoke with a business representative who informed me that the watch could not be repaired, and the representative did not provide me with any information or recommendations for getting my watch repaired. I later picked up my watch which had been broken by the business, and the business did not offer to compensate me in any way for the damages it caused. read more

My fiancé and I got engaged last Saturday in Prague, Czech Republic. I used the ring that Dan and the team made at Stone Oak and was more than proud to present it. They made the product and the experience perfect. From my first email to the time I walked out the door with the engagement ring was less than two weeks! Of course, they're busier given certain times of the year, but I've never experienced a service business so keen on exceeding my expectations. Yes, they are direct with the way they talk and do business. It's because they're serious about getting the job done right and don't have time to beat around the bush or act like angels. They're serious craftsman doing incredible work. I highly recommend them. read more

I can't say enough good things about this store. Mike is amazing! I had a custom pendant made by them and three years later I had diamonds put on a chain. We live in Austin had Mike to the piece and mail it to us when he was done. I'm beyond pleased with the piece and impressed how well he kept me up to date on the progress. He really listened to my wants of the custom piece and made sure I was happy, I feel he over delivered. If your looking for a Jeweler let Mike at stone oak be the one! read more

Stone Oak Jewelers - Jewelry Near Me - San Antonio, Texas

They contacted me quickly in regards to my question of getting my wedding rings resized. I took them in on Thursday afternoon. I was told they would be ready on Monday. However, early Friday morning I got a call that they were done. Will definitely be back! read more

Stone Oak Jewelers - Rings - Jewelry Near Me - San Antonio, Texas

I recently had the pleasure of going to Stone Oak Jewlery for a adjustment to my watch band and it was a very pleasant experience. They waited on me as soon as I arrived and performed the task in a timely and professional manor. I highly recommend them. Thanks read more

Came in to have a battery replaced on my Tag Heuer watch. I told the man I hadn't worn it in awhile and he scolded me. As he's cleaning it and checking all the parts he continues to tell me how lucky I got and this could have been really bad, etc, etc. If you don't know the proper way to interact with a customer then just keep your mouth shut. Approximately 45 days later the watch stopped working. Watch was working fine when I left and given good bill of health....won't be back. read more

Best place in town. Still very happy with my purchase of custom wedding ring. Have been back several times and will probably not go anywhere else read more

I came in to get my watch battery fixed. Took less than 10 mins. He also adjusted the links on my watch to fit tighter for free. I recommend this place ! Great service read more

Fast service and took a link out of my watch band for free. Can't beat that for customer service.

Sent my earrings in for repair and the jeweler released my property to ANOTHER PERSON! Now having to pursue legal action through civil court as the owner refused to make good in his mistake. read more

Poor customer service and inexperienced jewelers! I had been looking for a decent jeweler for the past 2 years since I've been in San Antonio to get my wedding rings cleaned and resized. They were custom made for me and only handled by the original jeweler so needless to say I was hesitant to take it to just anywhere. I looked all over and found Stone Oak Jewelers which I thought was perfect since they had great reviews through another site and were located in Stone Oak where I live. When I first came in I was helped by Dan, who I assumed owned the business as he was in one of the pictures on the wall. I told him what I wanted done and asked specific questions about the resizing process as I didn't want any structural damage to the ring to occur. He assured me nothing would happen to the ring and looked at me like I was an idiot. He explained how they go about resizing rings and seemed annoyed by my questions, basically wanting me to drop off my rings, no questioned asked. Their pricing was decent at $50 to rerodium as well as $50 to resize each band so I decided just to get them done. He confirmed the GIA # in the main diamond in the center of my ring before I left it with them so that put me at a bit more ease since I've heard horror stories of diamonds being swapped out. He told me they would be done the next day and would call me. The next day, nothing, so I called and they told me it would be an additional day. The next afternoon, nothing so I called again at 5:00pm as I was leaving work. The guy who answered was extremely rude. When I asked again if they were ready for pick up, he rudely just said yea and hung up. They did a decent job cleaning the rings but I noticed the ring was bit too big. I was tired from work and just wanted to go home so I paid for them and left. That night, I noticed they were much too big to the point where if I flicked my hand the rings would come off. Also I noticed that they didn't sand down the portion that was resized so if you ran your finger across it, it was rough and irritating to the skin and there was a small chip/discolored section along the bottom. So I went back the next day to see what they could do. When I came in they just laughed it off and asked if I messed it up by "hitting my husband in the head." They didn't apologize just basically oops we'll fix it. It seemed like such a rookie mistake for such a supposed high end jewelery store. They called me 3 days later when it was ready. When I went back, they tried to charge me the full amount I paid initially again!!! I asked why they would charge me again and the guy that helped me didn't really have anything to say. He went to the back and got Dan to come out and speak with me. Dan came out and literally just stood there, not saying a word. No hello, how can I help you, etc. I made sure to tell him this was my second time coming back to fix something they did when I dropped it off. I scrutinized the ring in the front of him for a couple of minutes to make sure everything was perfect again. The chipped part/discolored portion on the bottom was still there so I pointed this out to him. He told me this was probably already there which couldn't have been the case because it was on the section that they added to increase the size of the ring! Basically I could see the outline of the portion they added. He just blankly looked at me with nothing to say so I finally cut to the chase and asked him what the charge was for this. He didn't end up charging me, which I would have fought if he tried, but ultimately the experience was awful. The portion that they messed up is on the bottom part of the ring so aesthetically only I can tell the difference thankfully. I wanted to give it back to have them fix until it was perfect but honestly I just wanted to get my rings before they did something else to it. I don't know how this place received such amazing reviews online. I was glad to see on Yelp though that I wasn't the only person who had received such poor service here. Hopefully I can find another jeweler here in San Antonio to take care of my rings from now on. If not, I guess I'll be paying high shipping costs to get my jeweler in Arizona to take care of it for me again. They really lost what could have been a long time customer. read more

Walked in and after speaking to sales man for a minute, walked out. He had a condescending attitude and the other gentlemen just continued on with their conversation. Apparently this is how they all treat customers. Not impressed with this business at all. read more

Just had two watch batteries changed and links removed, and a s usual they did a great job. They are always very courteous, explain what they are doing, pressure test and complete the job in a timely fashion at a very reasonable price. I have used them for years and will continue to use them in the future. read more

Excellent service and deeply cares about it's its customers. Thank you for your help and you are a top notch organization. Everybody make sure to take your signficant other here! read more

Beautiful custom work. They are very patient and willing to please. My fiancé and Dan took months on designing the perfect ring for me. I would recommend this jeweler to everyone I know read more

Best jewelry store EVER! I went in to trade in my diamond solitare engagement ring as I am going through a divorce. Not only was the owner kind and understanding, I was able to trade for the most beautiful bracelet. One I have always wanted! To say that this store is amazing would not do it justice. You will not be disappointed in dealing with such a kind, courteous and professional family jewelry store. read more

I love Stone Oak Jewelers. They are so friendly and are willing to help. This is the second time I've been there for their services and each time they have exceeded my expectations. I love their jewelry and you can tell they take time to do things the right way. I can tell they really care about their customers and doing the right thing. read more

Great service took watch in for battery and when they said they did not have it but would order for next day and call by noon, called at 11 to say delivery was late but would call back and they did by 1PM to say it was ready. read more

I find it difficult to give this beautiful business a single star....it is a lovely store and the folks who own it are knowledgable and honest.... But here it is. My first experience with Dan, the pistol packing owner , was shocking. When discussing my choices in jewelry design he sarcastically commented that "there is no accounting for taste". My first response was that I had misheard, nope, he confirmed it as he continued in that vein after I begged his pardon, I figured that i had somehow offended him or he just hates me for my appearance. Nope, he then slammed into a waiting customer that he was busy. I relaxed, just his style, unpleasant but not important. Then the bad stuff began. I brought jewelry in to be appraised which, as it turned out, was substantially ruined by earlier, not this store's, mistreatment. I was informed that they could not do an insurance report due to this damage. This was not bad news as I must pay my sister for half it's value. When I asked what would be the value of the gold etc, I was again told Dan that they could not do an insurance appraisal, okay. I tried again, foolishly, but I seemed to not be communicating clearly. So could I get a weight and content? I Was kindly offered a picture and that assessment next time I came in. So, what happened? When I contacted them to do this, Dan went off again, this time using the most sanctimonious tones attesting to his honesty that he could not do an insurance appraisal... I tried for the third time that that is NOT what I had asked for, he began again, impugning my honesty, and never listening to what I actually said. My heart races just remembering such horrible insults to my integrity. ugh. I also told him that I only needed appraisals for anything over $10000. Which he took the opportunity to state again that these pieces were not worth that much and he would not say otherwise in an appraisal as he is an honest man. Honest yes, with selective hearing, or worse. And he appears to carry a gun I did see that this is his m.o. My advise, go to the store, but if Dan becomes your jeweler, run. read more

After shopping around San Antonio for a wedding band with my fiancé, Stone Oak Jewelers gave us by far the most negative experience. We spoke to a jeweler (perhaps the owner mentioned in other reviews) who was incredibly rude and condescending. My fiancé's polite explanation of the style of ring she seeks was met with degrading and outright sexist comments. When I explained that I was looking for a ring in 18k white gold, I was patronizingly lectured on why I need a platinum ring. The arrogant, elitist attitude behind these comments reflected disregard for our wishes. After ten minutes, we were out of this place, fuming about the negative experience we had. I would never buy a ring from someone who treats customers so poorly, and I hope others may be spared the aggravation. read more