Was in Vegas for 3 days and suffered severe constipation. Will not go into details but the care I…read morereceived was top notch. I was seen within 3 minutes of arriving and everyone I came into contact with was caring and sensitive my situation. Would highly recommend this medical staff and their ER services.

Don't go there, they are crooks, I went there with a cold and paid over $600 dollar and they gave…read moreme a prescription for a nose spray. Now a month later they want another $7800 because they said it was an emergency. I would have never gone there if I would have known. $8400 total is madness.

Ramona Martinez gave amazing service. I always come to sunrise and she's been there for years now…read more super sweet and very nice. she needs to be put on the employee of the month on the screen outside!

I'm currently sitting in my room right now blown away by this staff. Last night I was hit by a lady…read moretexting and driving while riding my ebike. She ran a red light and full on collided with me head on breaking my leg in two parts, with several lacerations on my body. Blood clots forming in my heart. From the EMS Workers. To LIZ my wonderful nurse. I'm absolutely blown away by the care this hospital has given me. I'm a nervous wreck trying to stay positive. Liz is hands down the best nurse I've ever experienced and met. She is literally what everyone dreams of when getting assigned a nurse. Someone who truly cares, keeps it real and extremely passionate. Doctor Chan I believe performed my leg surgery and I couldn't be more impressed. Thank you to this phenomenal staff for caring so intently for me during this rough time. You guys are so awesome. Sincerely, thank you so much. The entire staff is goated! Liz, I hope the best things that life has to offer happen for you. You were my guardian angel this time around. Update, I was moved to non critical after a day of treatments and care. I was taken on by a different nurse Tristan. He is incredible as well. Really awesome guy that is easy to connect and feel safe with, love him too. Just so pleased with my experience here.

Every staff from custodian up to physician is personable and most have a sense of humor. ER is…read morefaster than expected and the physicians are actually friendly yet personable. Dr Wu was very helpful and knowledgeable yet personable. Dr Patel is definitely charismatic, personable and helpful. The nursing staff were genuinely caring especially Yessica, Haylee, Sherilyn. Sherilyn took care of me with zero signs of annoyance every time while rapidly assisting me and genuine cared for my well being as a person. When I vomited, she was patient and genuinely caring. She rapidly yet constantly provided me with food when I asked for food after no solid food for approx 24h. Haylee stood out by how much she cares for her patients in making sure I was fed which is a big deal because I hadn't had a meal in over 24 hours. Though a nurse in training, Southern Hills would be unwise to not hire Haylee as a nurse when the opportunity arises. Yessica, just wow. The nurse that everyone would want. She acted like a patient advocate and helped in make sure surgery heard my concerns. While helping me she seemed genuinely concerned. So Yessica I would say: efficient, patient, professional and a true patient advocate (aka nurse). Southern Hill is very fortunate to have her. Would I return as a patient in need. Yes.

My brother was airlifted here today from Bullhead City…read more He had a heart failure event and the brain eval has to be here as the closest hospital. They didn't have the equipment or staff there they did the tests today on arrival and we'll get the results in the morning. he has been fully sedated for 24 hours to protect his system There are five of here in two hotels. We only have hope to cling to. Update following day: He has a 24 hour net cap on his head to monitor brain function followed by a MRI and resultS tomorrow. That will be the most important facts and decide our fate.

My husband is here now on 3 floor north And from…read morehousekeeping linen food servers to RNs CNA PT therapists this floor is awesome!! Positive happy proficient The manager stepped in to even see if we are being taken care of, and if we needed anything We can't say enough about the RN K'Lynn This young lady is BEYOND AMAZING! Everyone is but she shines! Ty you all.

I arrived at the ER at 6:00 AM, and there were only two people in the waiting room. Even so, I…read morewaited two hours before being seen. The doctors, PAs, and staff seemed extremely slow. After my visit, I had to wait another hour just to be discharged. To make matters worse, my prescription was never sent to the pharmacy. I had to call back after I left just to have it sent over, which was a huge inconvenience. Overall, this was a very frustrating experience. The wait times were unreasonable given how few patients were there, and the lack of attention to important details like prescriptions is unacceptable. You all need to do better. I will not be returning to this ER.

My journey started 4.8.26. I came in for an "explore fusion L4 - S1, Removal of hardware with TLIF…read moreL2 - S1 surgery, performed by Dr. Jason Garber and Dr. Steven Kiss. BOTH DOCTORS ARE HEAVEN SENT!!! When I walked into the hospital that morning, on a walker and did NOT stand up straight!!! Not to mention had a few falls. When I woke up from surgery, I immediately noticed no leg or back pain!!! SURGERY WAS A SUCCESS! After surgery, my recovery began in 4 NORTH. WHAT A WONDERFUL DEPARTMENT! I was there for 4 days before being transferred to MountainView's Rehab. I was so excited, I can't wait to get up and move around. Uh oh - here comes these headaches. So on 4.22.26 Dr. Garber & Dr. Kiss performed "a durotomy repair." Again, another successful surgery! Back to 4 North I go through the motions, onto the road to recovery. A few days pass and I'm headed back to rehab, for a 2nd time on 4.28.26. All seems to be well but it isn't On 5.4.26 "a repair of dehiscene" was done. Back to the best department at MountainView Hospital!!! Now I like to thank a few from this department ... The nurses - Jenny, Brianna, Carlo, Susie, Jessica, Taylor, Hannah, Erick, Zaldy, Kimberly & Korin thank you so much for taking GREAT care during my stay. Thank you for those shoulders, the ears and the patience with me!! This was the hardest thing I've ever dealt with in my life. And I can't forget about my loves, my PCTs - Dulce, Mae, Patty, Kim, Vernita, Zeinab, Malaysia, Soon, Loida, Dwayne and Timena - that extra care you all provide like your ears, wiping my tears away (and those warm red packaged wipes those felt so good!) Thank you Jake from P.T. for helping me withmy tummy trouble on 5.9.26. DR. STEVEN KISS - thank you for coming EVERYDAY checking on me, laughing at my suttle and sometimes maybe weird jokes. You really put a smile on my face and I soo appreciate your care!! (I gotchu BTW) I CAN NOT FIND THE WORDS TO EXPRESS MY GRATITUDE BUT I HOPE THIS HELPS. GREAT JOB 4 NORTH I WILL NEVER EVER FORGET THE CARE I RECEIVED. You all played your part in my recovery, thank you, thank you, thank you

Friday April 17th 2025 Went to emergency about 830a, no…read morewait,was directed straight to the back.everyone very tentative and informative.. I ended up needing to get a blood transfusion,,they kept me, the best experience I could have had, everyone that assisted me on the 3rd floor,thank you,I was scared, they checked on me every 30mins to an hour. I'm so thankful to everyone that worked Friday, Saturday morning it was a shift change and a difference in service,still good but not like the nurses on Friday,,thank you guys for making me feel safe... Now that bill I'm sure gonna kick my butt Thankful the residents on board was caring cause I was terrified

Do people expect more from an er than to be patched up and sent home alive and healing?…read more Personally? I'll take that every time. This er is here to help, whether it's hydrate/stabilize/discharge or transfer for treatment. Efficient and kind.

Terrible. Wished I had checked the rating before coming in, they've earned it. They use a full ward…read moreas an excuse for "I'll get to you when I get to you." I heard them complain about other patients about pain meds. I came in for a different reason, and for the duration I have been here, I've listened and accepted what they've given me (which have had produced negative outcomes). When they've forgotten something, they then tried to tie me in to the blame since I also didn't remember it. Excuse me? I'm literally a patient. If someone checks in because they can no longer self manage their health, and it then becomes that person's responsibility to reach out for help, how are people like myself supposed trust I'm in good hands and for what reason am I asking for help, just to get backhanded with a finger pointing game? I can't get treated here anymore. They're being paid so much they can't relate to their patients, anyone outside of it. Very elitist behavior. It's dysfunctional. They're so detached. They don't have the right to pretend they made no mistakes. It's permeated the Healthcare field, the stoicism and bias seen here. I'm absolutely disappointed, can't even expect the basic levels of cooperation. For further context, I almost passed out. I experienced this feeling before, and wanted to address it. So I came in, and they look at everything else unrelated. The nurses don't seem to care about actually addressing the issues. Some of the equipment is outdated and broken, the lowest quality. There's no diversity in how patients like me would be perceived because of the culture here. I'm in the position of having to try and prove why I need to be treated. That's messed up.

Awesome staff!!! Thank you sooo much! I came to Emergency and was attended to promptly In the ER,…read moreduring the procedure and in my private room. All the staff was very attentive and thorough, asking me how I was and what I needed, especially Fanny and Doctor(a) Kennedy. I could only wish all hospitals had such a wonderful staff. P.S. Even the food was great!

I would like to express my sincere gratitude to Dr. Christina Nguyen, who assisted with my delivery…read moreand was present along with her entire team every step of the way. The care I received was truly incredible; I always felt safe, heard, and well taken care of. Due to a health issue, my baby had to stay in the NICU, and I don't have enough words to thank the wonderful staff who cared for him. Nurses Mari, Eddie, and Lisa provided exceptional care. They never let my baby cry without attention and were always there, constantly monitoring his needs and treating him with so much love, dedication, and professionalism. Thank you all for turning such a difficult situation into one filled with support, compassion, and hope. I will always remember the excellent care my baby and I received. I highly recommend this hospital and its amazing team with complete confidence.

I was recently admitted to the emergency room at Henderson Hospital due to a medical condition via…read moreambulance. Once there I was almost immediately provided a room and a number of tests were performed very quickly thereafter. The medical professionals that took care of me were wonderful. They were caring and I felt I was receiving excellent care. I was in the emergency room longer than I would have liked but I understand that they had to do several different tests hours apart. During and after these tests, the doctor kept me informed on what was going on and what to expect. I thought she provided excellent service as well. Even more impressive was she called me the following day to see how I was doing. If I need hospital care again, I know Henderson Hospital would be my first chose.

I had a planned surgery with an excellent surgeon and team, absolutely zero complaints with them…read more I wake up in recovery crying in pain. The nurse tells me that I will continue to cry until I quit moving. My pain level was 10+, agony. She said that she can give one pain pill, than sat in front of her computer without another word. Now I am taken to my room, still crying in pain. Nurses get me settled in. I noticed that my bed is inflating and deflating and every time it does that, excruciating pain. The nurses come back in an hour for a check, I asked them to please turn the mechanism off that is making the bed do this. So the nurse it pushes some button and leaves. Lo and behold, the bed is still doing this. Another person comes in and I tell them the same thing, they push some buttons and leave, again the bed is still inflating and deflating. This cycle goes on from 3 in the afternoon until 9:30, I ask every person that comes into my room to please fix my bed. At this point I am thinking that they're just sadistic and enjoy seeing patients in pain. I was already in pain from the surgery and then they caused me more for 6 1/2 hours. The nurse in charge that evening said that she would have her manager or supervisor come talk to me, no one ever showed up. They finally replaced the bed. The nurses during the day were also an hour to almost 2 hours late, giving me my pain medication. My pain never went away during the day. I cried non stop from the time I woke up from surgery about noon until 2am, the next day. During the day, I also rang a nurse because I had to go to the bathroom. It took them 45 minutes to come help me. By the time a nurse got to my room and assisted me getting up, I peed all the way to the bathroom. How humiliating! Since the manager or supervisor never came to my room so that I could voice my complaints, Henderson Hospital has given me no choice but to air my grievances here. What a miserable stay, I cannot wait to go home.

I've received the best care here and the staff were amazing! The type of care was top notch for me…read morebut I get it my insurance is paying for it! I did feel rushed out but I didn't leave until I felt the need to! Thanks for helping me!

Operator Melissa is very rude. After being on hold for an extended period of time she answers. And…read moreonce I am able to talk to interrupts me and places me on hold. I wait 30 seconds shocked on her customer service. I call right back and I hear Melissa again on the phone and before I hear her speak, I hear her talking to someone in the background. So whatever the conversation she had with her coworker was more important to her. Overall, horrible experience on the phone

DO NOT COME HERE ! It says #1 voted hospital in Las Vegas and it's very much a lie, I came in to…read morethe emergency for a asthma attack (very bad shortness of breath to the point I could hardly walk or move around) I kept asking when can I get helped from how bad it was and they said I have to wait like everybody else... VERY BAD CUSTOMER SERVICE AND RUDE EMERGENCY STAFF... I barely have any air coming through my lungs and I'm left waiting for almost 2 hours struggling breathing... I'm 18 years old no compassion at all, the rude stuff talks and laugh behind the desk but aren't doing anything.... Not trying to be dramatic but this is the worst experience I have ever encountered and told me i didn't need a wheelchair to transport myself with my shortness of breath because "there's people that can't actually walk here" WORST EXPERIENCE Update: THEY GAVE A LADY A DIRTY WHEELCHAIR???!!!!?? They could've cleaned, clearly not sanitary from a hospital....

I arrived to the ER due to a bartholin cyst, it was very painful to walk. As soon as I get in the…read morereceptionist offered me a wheelchair, I didn't even have to ask her that right already set up the good vibes because she was so attentive. We got there around 12:25, there was about two people in front of us but the nurse took me back like around 12:45. There was one senior nurse and then there was one who was in training both of them were super nice super sweet and just made a very uncomfortable situation extremely comfortable. From there I was taken to a private room now this room is not available for everyone there are rooms with just curtains but because of my specific condition I did get a more closed off room. From there I had a male nurse coming in he was also extremely nice and really funny which once again made an uncomfortable situation extremely comfortable. I'm glad I went to the ER because I also found out I had a bladder infection which I was not aware of. the only reason I'm not giving this a five star review is because of the doctor itself. I was disappointed that they did not have a female doctor just because my condition was in my genial area he did however bring in a female nurse, I think that her purpose was just to supervise because she just stood in the side and didn't put any input. The gender however was the least of my concerns that was just a preference that I would've liked. When the doctor came in he gave me the option of either cutting open the cyst or taking antibiotics. However he wasn't able to provide me with the benefits or disadvantages of either option he just said it's up to you which is really frustrating because I'm not the one with the doctor degree. I decided to go for the antibiotics because I did not feel comfortable him cutting me. After I made my decision the started to say that I would have a faster relief if he lets me cut it. And that if I wanna do antibiotics I have to follow up with an OBYN and all OBYN are booked. This is not his fault but I'm extremely disappointed with the fact that they don't have any OBYN on call. I feel like that's just such a lack of care for women. Especially considering how common the cyst are. Nevertheless he just made me feel like I couldn't find an OBYN with the side comments that he was making, and I was really disappointed that I am also his answers were it's up to you, knowing that I lack the medical knowledge and that's why I'm seeking it within him. I asked him if he had anybody that he would recommend me to his answer was there's nobody on call. I did find an OBYN that captured my attention on yelp and I mention that one he said that she's too popular that it would take forever for me to get an appointment. The conversation just feel very counterproductive. I was not impressed with the service from the doctor specifically. After he had examined me he went to write his report and I had a nurse come back to give me my antibiotics and prescriptions. I did have questions and concerns about how I should take my medication. What foods I should avoid and what foods I should encourage eating. What activities I can indoors and what activities I couldn't. The nurse said the best he could to answer those questions he unfortunately did provide some misinformation in some of them when I followed up with my primary. I just feel like the nurse is here should get more recognized and applied for the doctor because if it wasn't for them the quality of care and quality of service would have not been the same