I just cooked a small 2.2 pound chuck roast I had in the freezer. It is the toughest piece of meat. I wasn't even able to eat maybe 1 ounce tops! It was so tough and I cooked it in my ninja slow cooker. I don't understand how something could be so tough. My husband can eat anything and he wouldn't eat this. $22 later. I will never get meat from them again. read more

Shop here only if you have PLENTY of time. This place has zero concern about your time. Slow AF. Did not meet expectations where customer service is concerned. read more

Horrible meat department. Most expensive prices. Mismarked items constantly. Staff doesn't listen when you alert them to THEIR mistakes. There is a reason all their stores are closing down. So many better options. read more

My husband went to Pine St location on 1/25/23 morning to get me certain burrito wraps. He could not find it so he asked the young woman in the deli named Cel, she told him where to look and he went but could not find it so he came back to get the cold cuts, she asked if he found it and he said no. She actually went and got them and brought them to him. She was very personable and went way out of job to do that for him. He said he was very impressed with her customer service attitude. She is a very good rep for Stop and Shop service and I hope she gets the recognition she deserves, Carol Visconti read more

This is a poorly run Stop And Shop. Always out of items. Don't seem like they ever restock anything there. And the deli always takes forever and you are lucky if you find anyone at seafood counter. Meat is limited. Never have anything in stock like filets or roasts. Locally it's a go to type place but as far as a store it's terrible. Also the employees are rude and looks like they are always staring you down like you are about to rob the place. Which is interesting considering you can never get help when ya need it! read more

Run of the mill Stop and Shop. Employees are friendly, prices are decent. Selection of items is decent as well.

I usually go to the other Stop & Shop location in Bristol (on Rt. 6) but if I'm closer to this part of town I will come here and I've never had an issue. There's a decent selection of organic products, and it's easy to navigate the store. There is also a bank inside this location, and a Stop & Shop gas station on site to redeem your gas points. read more

If I could give this place zero stars I would. The store has gone downhill in the worst way. Dirty, run down and the shelves are never stocked even before the pandemic. Don't even get me started on the rude employees at the deli counter. It's embarrassing how bad it's gotten in the past 3 years. I now go 20 minutes out of my way to the Southington store. Do your self a favor and go anywhere but here. read more

This review is based off the bathroom alone. This bathroom is hands down the most disgusting bathroom I have ever seen. I've seen abandoned gas station bathrooms cleaner than this. You could smell the bathroom from 15 feet away. That awful urine smell. The close you got, the more overwhelming it became. I wouldn't even change my son in the bathroom. It was god awful. Toilets covered with any number of bodily functions that seemed to have been there for days. Gross gross gross. I can't go back to this grocery store ever with the image of that bathroom in my head. Yuck. read more

I think people forgot how to read! The bottle dispense room says 2 bags only yet they are going in there with 5 bags or more. Stop and Shop needs to put a person out there again to control it!!! Apparently people are getting dumber because of Covid. read more

Our thanks to Amanda in the flower department for the beautiful flower arrangements she did for us on March 16, 2019. We had a baby shower at Marilyn's Pub in Bristol and the beautiful pink arrangements were perfect. Amanda was so nice to work with, friendly, accommodating and went the extra mile for us. Amanda is a true asset to your store. read more

That bathroom is gross and I will rather pee in my pants nor open the dirty door and to use the toilet, I get out so fast and since then never went there again, nasty, nasty and gross and next to the Deli???? Common people.... read more

I usually love this store as it is smaller and always very well organized. However, I was shocked yesterday afternoon (7/16/20) when I went in wearing my mask as required, and no longer found any one way designated aisles as they have used since the pandemic began. Every single one had been taken up off the floors. I asked an employee why this was the case and was told that they had cleaned their floors recently so the arrows had come up. I asked if they were going to be put back down and I was told "well, it wasn't really enforced anyway." I cannot believe this store's management would think this is no longer necessary when we are still in the middle of a pandemic. In fact, CT's number have started to go up again. I will no longer feel safe shopping at this store and it disappoints me they are chosen to ignore such simple guidelines of social distancing and having customers stand six feet apart in lines. This is no time to be complacent. read more

I don't usually go to the pine st location but I unfortunately had to use the restroom which was located next to the deli in the back of store .i am a plumber by trade there bathroom must not have been cleaned since this location was opened it smelled the walls were gross.Dont take my word go there with nose clip maybe management will see and fix only can imagine what other things are like in store read more

pharmacy has pleasant employees but they were out of stock the last two times I tried to pick up prescriptions. The estimated pick up time is not based upon workload and is therefore inaccurate. When they are out of stock they do not call the customer so in the case of Tamaflue which only works within 72 hours this can be disastrous. Check our Consumer Reports review that lists Stop & Shop pharmacy specifically. read more

pine st stop&shop employees need to be more courteous to customers and lose the phrase i don,t work in this department shop rite and pricechopper have it all over stop&shop customer service wise read more