We've got an oil changes here a few times. They are super nice and fast. And I guess good because…read morethere's nothing wrong with my car now lol

Very Disappointed in the "12-Point Inspection" and Customer Service…read more We brought our car to Hometown Auto in Stoneham on April 19 for a routine oil change that included a 12-point inspection. Just eight days later, our car died while we were traveling out of state--right in the middle of Letchworth State Park. We were stranded for nearly two hours waiting for AAA, which was incredibly stressful. When the technician arrived, he jump-started the car and immediately noticed severe corrosion on the battery terminals. He said it was one of the worst he'd seen. We had to cut our trip short and find an AutoZone to replace the battery that same day. That technician echoed the same sentiment about the corrosion. Yes, shame on us for not looking under the hood ourselves before the trip--but that's exactly why we count on routine services like a 12-point inspection to flag major issues. A severely corroded battery should have been obvious. When I called to express my concerns, "Mark" offered a vague apology before going on the offensive, claiming we never follow through with recommended repairs. We actually do--we just do them closer to home. I checked all our receipts from past visits and not once has a battery issue been mentioned, verbally or in writing. Mark ended the call by saying, "If you don't like it, then don't come back." That was both unprofessional and disappointing. We've been loyal customers, but this experience--with both the lack of real inspection and the dismissive attitude--makes us question the integrity of the service here. We will not be returning.

I went there today to have a tire repaired. I was taken right away and Within 20 min. I was on my…read moreway. The waiting area was very clean. Reasonable too.

Went for an oil change. Owner, Mike, told mechanic to pour windshield washer fluid and charged me…read more$7 extra without my consent. They also charged me 2 extra qrt of oil. Shady, nontransparent pricing. Stay away.

Always top notch service would always take care here and recommend him to anyone with confidence it…read morewill be done right an reasonable rates

Very honest and fair pricing! Will definitely be taking my car here for any future fixes! Very nice…read morepeople too!

Excellent service. I am also a woman who was treated fairly and with respect. I mentioned the…read morereview that mentioned a problem and that repairman is no longer there. I found all the workers there to be pleasant and very efficient. They have since repaired all three of the cars we own, we are all very satisfied and happy with how we were treated and the work that was done. Also any bad reviews are 2 years or more old, So I suggest everyone try them anew. I would also like to mention that the website is not Mainestreetauto.

What fantastic service from Main Street Auto Care today! I had a flat tire at an appointment across…read morethe street and stopped in to use their air hose. They filled my tire and put it up on the lift to look for a hole. No hole to be found, and no charge for any of the diagnostic work! Friendly and helpful at the time I needed it! I'd highly recommend Main Street Auto Care!

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Nick and Greg are fantastic! They make sure services are as quick as they can get it done and go…read morethe extra mile to check the car and fix things to ensure safety.

Went in with a specific problem, got an appointment quickly, and had my car fixed without any…read morehassle. Everything's running great now. Communication was clear and authentic throughout the process. A rare mechanic when it comes to trust and kindness. Highly recommended.

Highly recommend SoReal Sound! I needed the screen replaced in my Jeep Cherokee and called and…read morespoke with Steve. He told me they did not carry the screens, however recommend Cuescreens where previous customers had good experiences. Once I received the screen I was able to schedule an appointment quickly for installation. SoReal did an amazing job and had the car back to us within two hours. Great price, great service, customer service is fantastic! Highly, highly recommend!!!

Steve owner is a very nice guy! There work is done correctly…read more But some what over priced I was okay with the add ons and paying twice as another shop.what I did not like is I got charged 144.00 for a hour to install a 2wire license plate light. That u pushes throw a cut out hole on metal bumper about 1 inch round hole which these little prongs hold in the hole Which the auto body shop installed a week or so before I was told the auto body shop super glued the wire to the metal. I don't care what they did! It's two wires it never should have cost that much in my option. So I ask for a break and it was a no! One more thing was @ 144 a hour then there 10 percent for shop expenses on each completion job it turn out to be about 166 a hour. Some what price yee! So beware. Nice persons work there.

Ordered tires and wheel alignment online and scheduled an early appointment right when they open…read more When I got there, I was behind another person, which was unfortunate. Seems like they double booked and was understaffed at that hour. The staff at the counter said a couple of his staffs called in late. I had to wait in the waiting area for pretty much the entire morning for my car to finish. After I got my car back, I realized that they swapped out my nice metal valve caps on my tires for cheap plastic ones. The wheel alignment report was not very informative and based on what I can make out, it seems like they might have made some of the alignment angles worst. While driving highway speeds, I find that the car drifts to the left when my steering wheel is directed straight. I have to turn my steering slightly right to go straight at highway speed. Plus they didn't get the tire pressure to my car's correct spec. The guy at the counter took his time to tell me about the rebates I can get online which I appreciate. But overall, it had been a disappointing experience from waiting so long, having my nice valve caps switched out, and the worsen alignment. The wait room was also small. Based on my experience, I would not recommend this spot. I would drive alittle further for a shop with better reputation.

I made an online appointment to replace 4 tires. The day of the appointment I realized I only…read moreneeded 2 tires. This was my mistake, but when I told the rep at Goodyear, he said it wouldn't be a problem to do only 2. Well, this rep wasn't available when I picked up the car and 4 tires were replaced. I was given excuses, but this is the type of place this is. Nobody cares, like most of these service facilities these days. That's why I do most of my auto work myself and am glad I am able.

The three most important things for an auto body shop are to do quality work, have honest pricing,…read moreand have an efficient scheduling process. Today's has all of these. I walked in and they looked at the car on the spot and I had an estimate and appointment within hours. The estimate was lower than another shop in the area, but both were pretty close. The work was absolutely flawless and they cleaned the entire car. Folks there were very friendly too. I hope not to have to ever go back, but if bad luck strikes, they will be my first choice.

years ago my older neighbor backed into my car a couple of times, he said he had a guy, but he was…read moresick and hey its a 2010 so what did i care. Didn't bother to fix it, started to realize my headlight were terrible in an unrelated issue and wanted to replace the assemblies. I ordered them and realized that in cars that aren't 1980s ford escorts, it was actually complicated to change them out. I have a handy friend that was going to help me remove the bumper etc until I realized because of the fender damage we wouldn't be able to do it. So I decided to fix the fender etc. Rolled into Malden and apparently they don't do hondas there, but he took a look at it and said to take it up to Stoneham. Super customer service from Jump. I went up to see Al in Stoneham and he gave me an estimate right on the spot. Again no insurance or anything out of pocket. No one wants to get body work done and it's expensive and takes time. Al told me to come in early the next week and that he'd also put in the headlight assemblies for me. 36 hours off the road and it was done, looked great, fairly priced as these things go and was never dicked around once. Great service and yes I'm took the time to recommend on yelp along with my burger and fries reviews.

Callahan Auto Service replaced a faulty right rear ABS wheel speed sensor in my 2019 Honda CRV for…read moremuch less than the quote I got from the Honda Dealership where I bought my car. Callahan's does good work at a fair price.

We pulled in on a Friday afternoon With an oil, light flashing, and the gentleman diagnose, the…read moreproblem, directed us across the street to Napa, and then proceeded to put in the piece (oil press sensor) and made sure everything was running smoothly, it was awesome! I'd come back here just for the company.