I've brought both my wife's and my old cars here many times. They are very honest and will do what…read moreneeds to be done, without charging for more. They've told me that my front breaks were bad, but told me that the rear ones could wait, when they could have replaced all four without me questioning them, or that a clunking sound I thought was my rear suspension was actually just a loose exhaust that could be cheaply welded on. They've also diagnosed problems, told me the price to fix them, and then when I opted not to bother with the repair or to replace the part myself, didn't charge me anything for the diagnosis. You can be confident that when you take your car to them you'll get good work done at an honest price.

We've got an oil changes here a few times. They are super nice and fast. And I guess good because…read morethere's nothing wrong with my car now lol

Always top notch service would always take care here and recommend him to anyone with confidence it…read morewill be done right an reasonable rates

Very honest and fair pricing! Will definitely be taking my car here for any future fixes! Very nice…read morepeople too!

I went there today to have a tire repaired. I was taken right away and Within 20 min. I was on my…read moreway. The waiting area was very clean. Reasonable too.

Went for an oil change. Owner, Mike, told mechanic to pour windshield washer fluid and charged me…read more$7 extra without my consent. They also charged me 2 extra qrt of oil. Shady, nontransparent pricing. Stay away.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

John and his shop were great with my truck , an aging f150 , on the road for 10 yrs plus. He was…read morealways open and honest and very flexible to get me serviced in a prompt manner. I have recommended him to many others.

John is fantastic. Booked my next appointment over text message, making it really easy to…read morecommunicate from work. When my old car broke down he took the time to go through my options, and when he replaced a part and it didn't work, he didn't charge me for it. Have been going back ever since. Hard to find service like that, that you can trust to do the right thing. Onsite has been fantastic every time I've gone there, reasonably priced, friendly and trustworthy.

I live in the western part of the state. I needed to get my value stems replaced on two tires and…read moremy Air conditioner. First did a google search yelp gave Montvale auto care with 5 stars. I stopped at the repair shop I was staying in a hotel near byand I spoke to one of the mechanics he was very helpful told me to bring my car in the next day.I returned the next day dropped off the car. The following day I picked up my car and the Air Conditioner was not working spoke to one of the mechanics he came over to the car,he said it was working. He wanted to return my money I said no. I will bring it back in the morning and you can find the leak. They found the condenser leaking,theyreplaced and recharged the Air conditioner. They did a GREAT job!!The car has never been as cold since they repaired the A/C. I generally do not do this but now two weeks later I still have ice cold A/C. THANK YOU!! If I am ever in the Woburn ma area and need my car worked on I would not hesitate to go to Montvale Auto Care.

Brought my car in for a tune up. $1100 later my car is running worse than before. I brought it back…read moreto them on 4 different occasions with different persons test driving it with me, telling me that it was ok now. It's not. The garage manager said he borrowed a machine from another shop to test it out and would take a picture of the readings and show me??? He never did. Then his mmanager tried to tell me that the rpm's are within normal range after a 4 minute warmup it is still running at 1200. I spent a great deal of money on Ubers going back and forth! On my final visit with them they tried to sell me a battery!!!! Can you believe it? I got out of there as quickly as possible. Because I'm elderly, they tried to convince me that this car I've had for 12 years, repairing all its needs on time, is fine. Its still not fine and now I have to find a reputable mechanic to fix it.

My battery died across the street from this shop. Tiago ( the manager ) was super nice and quickly…read moredrove down the street to the store to get me a new one and replaced it. Appreciate his responsiveness.

BUYER BEWARE!! This shops lead mechanic (Carlos) is a lying thief, He never installed the part he…read moresaid he did-hence vehicle front end still shaking. This place should be investigated and shut down. Their is a reason it's only a 3 star shop.

**Note that you won't find this review on the company's website because the owner, Jaime Dovale,…read moreremoves all negative reviews ... which, in addition to being deliberately deceptive and dishonest, obviously defeats the purpose of reviews.** Certified. Automotive. Disaster. Without question, this was the worst experience I've ever had as a consumer of any product or service (I'm 58) ... nothing else even comes close. This saga spanned over 2 1/2 years ... it wasn't an isolated incident, and certainly not an outlier. I made the terrible mistake of trusting Jaime Dovale to do a full body-off overhaul of my 2006 Jeep Wrangler, and I couldn't have made a worse choice. Dovale said he was capable of doing the job and estimated that it would take 4-5 weeks. The scope of the project modestly increased as we proceeded, but I ultimately didn't get my Jeep back for 6 months (25 weeks to be exact) ... and only then after frequent visits to check on the status and many requests for completion. When I finally picked up my Jeep, Dovale's endless drivel and empty promises collided with reality ... and reality has prevailed from that day on. I received an absolute mess with which I've been dealing ever since ... a vehicle so riddled with problems that I had to take it back to Certified Automotive Disasters 15 times in the next 13 months ... appalling by any standard. Just think about how insane that is ... 15 times, AFTER he did a full overhaul (ultimately, 17 times in 25 months). And I also had to schedule 3 appointments with a local Jeep dealer and 1 appointment with an auto glass shop to fix problems that Dovale was unwilling to acknowledge, incapable of fixing, or both ... for a grand total of 21 returns in 26 months to fix virtually everything he and his hack techs touched ... and problems remain to this day. Dovale ruined a vehicle that I bought new and had always meticulously maintained ... I now have problems that didn't previously exist (most infuriatingly, water leaks thanks to Dovale's hack body work ... which means my interior gets soaked every time it rains), and he doesn't have the ability or integrity to fix them. NAPA has a limited two-year warranty on its parts and labor, but it turned out that much of the hack work that Dovale did on my Jeep wasn't covered. Yet Dovale falsely claimed, repeatedly, that ALL of his work was covered by a two-year warranty ... a complete lie. He finally admitted (via text) that, actually, he has no written warranty ... which means no warranty exists ... by far, Dovale is the most dishonest businessperson I've ever encountered. I complained to NAPA about a rear main seal leak that Dovale failed to fix twice, and that he then denied was even leaking ... after the local Jeep dealer confirmed that it was the seal, NAPA paid for me to have it repaired at that dealer ... I have the reimbursement check to prove it. Whoever heard of an auto repair shop that is so incompetent that they pay to have the work done at a dealer? I certainly hadn't ... until Certified Automotive Disasters. There isn't enough space in this review to explain all of his careless, sloppy, incompetent mistakes, including many that put my safety at risk ... far worse than a bad DIY job. I've had exponentially more problems since Dovale 'fixed' my Jeep than I did in the previous 15 years combined ... body work, clutch, 4WD, wheel balancing, steering/suspension, exhaust/tailpipe, check engine light, alternator, rear main seal, door seals, header seal, windshield, rear wiper, tailgate hinges/alignment, headlight alignment, turn signals, damage to interior, and the list goes on. And on top of the mind-boggling list of problems/mistakes/errors, the stress, inconvenience, and disruption to my life that he caused is incalculable ... constant and nonstop. I wouldn't trust Dovale to properly inflate a tire ... but if you don't value your vehicle, your money, or your time, then Certified Automotive Disasters is the place for you.

I couldn't recommend Jaime, Steve and the team at Certified Automotive more. they are honest,…read morethorough, have very reasonable pricing, communicative, and professional. When my 2017 Audi went out of warranty, I started going to Certified after first referring a friend based on another friends recommendation. I couldn't be happier. I never again have to be worried about work being completed properly or being overcharged. Never. I really like them a lot. A++

Ordered tires and wheel alignment online and scheduled an early appointment right when they open…read more When I got there, I was behind another person, which was unfortunate. Seems like they double booked and was understaffed at that hour. The staff at the counter said a couple of his staffs called in late. I had to wait in the waiting area for pretty much the entire morning for my car to finish. After I got my car back, I realized that they swapped out my nice metal valve caps on my tires for cheap plastic ones. The wheel alignment report was not very informative and based on what I can make out, it seems like they might have made some of the alignment angles worst. While driving highway speeds, I find that the car drifts to the left when my steering wheel is directed straight. I have to turn my steering slightly right to go straight at highway speed. Plus they didn't get the tire pressure to my car's correct spec. The guy at the counter took his time to tell me about the rebates I can get online which I appreciate. But overall, it had been a disappointing experience from waiting so long, having my nice valve caps switched out, and the worsen alignment. The wait room was also small. Based on my experience, I would not recommend this spot. I would drive alittle further for a shop with better reputation.

I made an online appointment to replace 4 tires. The day of the appointment I realized I only…read moreneeded 2 tires. This was my mistake, but when I told the rep at Goodyear, he said it wouldn't be a problem to do only 2. Well, this rep wasn't available when I picked up the car and 4 tires were replaced. I was given excuses, but this is the type of place this is. Nobody cares, like most of these service facilities these days. That's why I do most of my auto work myself and am glad I am able.

Very professional, polite and most importantly, honest. Recommended by a neighbor, I also highly…read morerecommend Depot Automotive. Thanks for your service Greg and Nick

Went in with a specific problem, got an appointment quickly, and had my car fixed without any…read morehassle. Everything's running great now. Communication was clear and authentic throughout the process. A rare mechanic when it comes to trust and kindness. Highly recommended.