Excellent service. I would highly recommend. Very quick to respond to text and emails. Great…read morecustomer service.

I wish there were minus stars. Anyway, we moved our stuff today and we had paid up to 4/1/2024. We…read morewere not leaving today. Well Terry the crazy decides to lock us out and not refund us. When I went up there she locked me out of the office. I sat in the car while trying to reach the corporate office. No luck you can't even talk to anyone. A little while later she is outside the car acting like she doesn't know who I am. I got out and went into the office and then she started showing her real colors. No refunds, I came there to put the lock back on the storage unit and wasn't allowed in. So she called the police and I waited. The police told me people had been sleeping in the hallways and for the longest time the gate was broken. They breached their contract for no security but let's go after the senior citizen after being ripped off for a scrappy storage establishment. Don't say I haven't warned you. Stay away!! Also,when they reply to me it is always a canned response, probably AI. Terry is very violent and aggressive.

Let's just say, the only reason I'm even doing a review is because of how awesome Marnette is! She…read moresuch a lovely manager. Life hit me really hard unexpectedly and she went out of her way to accommodate me. She is an empathetic manager and this business is very lucky to have her. I wouldn't even recommend this company to anyone else if it wasn't for Marnette based on how The other employee showed no grace for my situation and hit me with an eviction. It made my life a little more difficult because I was in another state moving and having to come back to Florida all on Christmas week was extremely hard. Thank you to Marnette for showing me grace and allowing me to get my things. I would absolutely recommend my friends to go see Marnette! She handled me with grace when I needed it most! I'm moving on to another storage but I will miss Marnette!

Highly recommend the location in Apopka Florida. I left a review of my experience We recently…read moresecured an additional locker. This location is always well maintained and I'm exceptionally comfortable knowing my belongings are stored at that facility. The manager and her team are always available to assist you with your needs. Interior and exterior is clean & welcoming. Parking has never been a problem. I highly recommend Extra Storage Space @ 25 E Lester Rd in Apopka Fl 32712, Marnette Hayes, Store Manager. You won't be disappointed in the Customer Service and the facility.

I complained previously about rats, squirrels, etc., in the past and no one responded. I just…read morenoticed yesterday when I moved my things out that rodent traps were placed at the top of the unit. My items were filthy from where the rodents, etc. came from the ceiling and brought the insulation with them. There was feces everywhere. Had to discard my rug, neck, and bolster pillow. Other reviewers may have units in the front. Maybe this is isolated to those of us in the last building closer to the woods. Either way, I'm over it. I moved to Apopka Storage - it's new, clean, and cheaper.

BEWARE!!!!!! Wish I could give this location 0 stars. My family decided to store the contents of…read moreout 3 bedroom home in storage unit 201 in preparation to move to our new construction 4 months out. We went every month to replace the damprids so that the humidity didn't destroy anything. On July 9th as we were moving the items out of storage roaches were discovered. It wasn't until we got our items home and in the garage that we discovered that 75% of our belongings were damaged with Rat feces, rat urine, roaches and roach eggs. Initially we attempted to salvage everything but while unboxing items roaches were running and it became too much to handle. When properly inspected roach eggs were in crevices of box springs, couches, books, strollers, clothes etc. and we could not risk moving it into a brand new home. Ultimately I had to reload the uhaul and take items to dump at my own expense. Attempted to reach out to public storage and I am continuously given the run around. I was finally directed to create a claim with the storage insurance and it seems as if public storage is not taking responsibility. Spoke with the regional manager Rachel and she attempted to give a cookie cutter response and refused to accept that storage 201 is infested with vermin. Left a voicemail with Lauri the district manager and haven't heard back yet. I will provide photos. Please save yourself money and heartache by avoiding ALL Public Storage facilities.

When relocating to Florida from Missouri, my wife and I wanted to find a place to store our…read morehousehold items and found Out o space in Taveras, FL. Dianne was able to find us the correct size storage room. She also helped to coordinate delivery and movers we had hired to get the items into the room. We had several uhaul uboxes and 3 pods. Dianne did an excellent job coordinating the move on the Florida end while we were still in Missouri. She also helped with insuring we got the best value deal on the space. If we need to store anything again we will use this company.

Due to my in-laws refinancing their home, my wife and I suddenly found ourselves deluged with…read moreboxes. It was getting to the point that we were starting to have trouble getting around in our home. Something had to be done. Enter Out O' Space. After checking prices with their competitors, we found OOS to be the most economical of the five or so self-storage businesses in the area. So, having never rented a storage locker before, I spoke to Joseph and explained our situation. He was very knowledgeable and friendly. He showed me the differences between the two lockers I was considering, and really helped this become a smooth and pleasant experience. He explained what I could expect from the company, and what they would expect from me in return. I left the office feeling reassured and happy. Thank you Joseph and Out O' Space, now I can move freely around my home again! :)

They have now raised our rates twice in less than a year by more than 50%. Now we get notice that…read morewe will have to move out by the end of the month for "improvements". They post all of these rules and then don't enforce them (no junk cars, one vehicle per space). Neighboring spaces park on or over the line. Space markers are plastic chain that gets moved or broken away. When informed the office does nothing to correct them problem making it very difficult and time consuming to try and park our trailer. The office is vacant more than half of the time. There are better storage places. Don't store here!

It's all too much. I have rented here before but this was by far an easy experience. I reserved…read moreonline and was surprised I did not have to go to the office to get moved in. I got a good price for the type of unit I wanted but was not communicated the space number. I figured I would go to the office and deal with someone the next day but would lock in the online price. I was surprised to get a text early on my move in date with my gate code and access codes. In a separate email I got the unit number and instructions on how to open the rolling door in case this was your first storage excursion. I was charged online for the first month rent and for a lock. You are automatically comp'd 30 days in insurance. My skeptical nature had low expectations but after using the access code to get into my building I found the lock and keys waiting inside the unit. Ready to go even before the office opened. Wow! This has changed my impression of the hassle I had on my previous experience. A couple things to keep in mind. Unless you go in with proof of insurance they will keep charging you 9.99 a month for Orange door insurance. They raise rents and move you up to a more expensive unit charge on a regular basis so this is best for a short term storage solution.

This is a great little storage facility! The best thing about this place is the management and…read morewonderful and helpful manager (Sunny!!). She will go out of her way to help and her name absolutely matches her personality! She actually helped my movers and I organize loading my unit. I had a large potted plant on the moving truck that I could not fit in my car to take to my new place and quickly offered her pickup and helped me get it home. #AboveAndBeyond!! Thank you Sunny!! I would recommend in a heartbeat

I own Mr. Helpful Moving Company in Orlando Fl. I personally use this location a lot. The manager…read moreSunny is the best and she is very hands on. I highly recommend this location for all of your storage needs. Mr. Helpful Moving 407-747-3336

What an awesome experience. Good and friendly communications. Was promised three guys and they…read moreshowed up with SEVEN guys and three trucks. All the crew was polite and friendly and "on the job" persistence. Moved across town, so in same day, all was unloaded and unwrapped and placed in rooms designated. No added charges or surprises! What else could I (or you) need to not be THRILLED with this experience??

I was very impressed with this company. They were very prompt in delivery and removal of the pod…read more They were reasonably priced. And the costumer service was exceptional. With some companies it's hard to close your account with them, but this company was very understanding and was willing to work with us! Definitely will recommend this company to anyone who needs this service!

The manager Leah was very accommodating and helpful. The property was clean and secure. I will…read morerecommend CubeSmart to all my friends and family!l

Upon moving to Florida from our PA home, we became customers of this CubeSmart. The manager, Leah…read moreis amazing and very customer focused. I highly recommend this location!