Awesome service... They helped me remove my vehicle quickly and paid me for my car too... Highly…read morerecommend them...

Very fast response & picked up our vehicle that needed to be towed & payed us for it also very nice…read morecustomer service. Thank you again

I woke up yesterday at 5:00a to find my car not wanting to start. I thought it was the battery and…read morecalled AAA. They called me back to let me know that they found a tow service that can be at my home within the hour. At 5am I was not expecting service that quickly, but they did arrive within the hour! He checked the battery system and determined it was the starter. He gave me recommendations on where I would like the car towed. I took the recommendation and called Mililani Auto Repair and at 6:30am I was able to speak to the mechanic! My car was towed and at the servicing station within minutes. Quick, easy, friendly service! Things like this that happen early in the morning can ruin a person's day, but everything went so smoothly I could take on the new day with a smile!

I called last week for a tow through AAA and Sylva's towing was assigned to my service request…read more I was very disappointed with what happened next. I was left stranded when neither AAA or Sylva's towing company contacted me to tell me there would be no tow for the day. I had to reschedule with my auto repair shop because I did not get my tow, and this has delayed repairs to my vehicle. I waited for 5 hours and was never contacted by this towing company, which is terrible customer service. When I called to report this, the lady I spoke with refused to take responsibility and blamed AAA instead. Because of my awful experience with this towing company, I would not recommend Sylva's as a towing company, and would recommend instead to look for a company that is more reliable, responsible, and offers better customer service.

Apparently Ewa Gentry get new towing contract again and it's these fools…read more I go my parents house to pick up my FIVE MONTH OLD DAUGHTER! Was less than 5 minutes in the house, and the fuckers stay trying to reverse on my car already. Mom ran out and I had my baby in my arms, she was in the middle of being changed to no clothes on, only her dirty diaper. Braddah driving the tow truck was sweet enough to not strap my car, as they only had the fork part down and told me to turn my hazards on. My problem with this company is that after 20+ years of seeing different tow truck companies come in and out, that only now they like do something, and they try to get a new single maddah fucked over by trying to get her car. The neighborhood rarely get visitor stalls open because all the residents park their cars there, and I not walking quarter mile with a infant just to put my daughter and all the baby shit back in my car Lady at the call center/dispatch/office or whatever it's called was one fucking bitch too. Yeah i called all pissed off and was runnin my mouth cause I had to run outside bare feet with my half underdressed FIVE MONTH OLD INFANT in the hot ass Sun! She offered for me to make an official complaint, I said yeah I want the email, she started to cuss back at me, nah fuck you sis and your fake ass "I'm sorry your having a bad day" bitch ass. that bitch should have handled herself better and learn some Quality customer service skills Why you Patrol during the day and not at night huh? When all the fckn neighbors get their house parties, maybe try do that, since you so quick to pick up cars, company probably no more money that's why

If you have the kind of day when you have to get a tow or get a jump start, these folks will make…read morethe day MUCH better So.... my battery, dead, or at best dying to the point the car wasn't starting. I scheduled a tow. Tony was a couple minutes before the schedule & helped me. In addition, he was able to jump start the auto, saving the more expensive tow.

TMK Towing is hands down THE BEST towing company I have ever had to deal with. I have had several…read moredifferent tow companies in the past couple of years bcuz my car is getting old & tends to have more issues these days. Tony(owner) responded quickly & u could tell he really cared about our car & the breakdown situation. I will definitely be calling TMK TOWING if I need help in the future.

Excellent excellent excellent service! Tower name is tony and he's a very nice man. I highly…read morerecommend his service

Found these guys via Geico roadside assistance recommendations. It only took a couple minutes…read more(typically takes 5-10) to get assigned a service provider. When going through the Geico app, your pin drop may be a bit off as it is hard to drag and drop on the screen so it's best to call the tow company once your app updates that they have arrived. I was able to communicate my location more accurately to the tow company allowing them to quickly update their driver on my location. When the driver arrived he greeted me and asked how I was doing and was professional, friendly, and really helpful he even let me keep the car running for the ac to remain on since I had my dog in the car. He approached my dog nicely when he needed to get the mileage from the car. My dog is a rescue and still learning how to be around new people but he approached slowly and kept his hand out so she could smell and be ok (she did try to nip at him a bit at first so I apologized for that she was buckled in so she couldn't reach him) but that's why he adjusted his approach as we tried to read the mileage. He also helped me empty the trunk a bit to reach the spare. I don't like the default jack in the car and didn't have any of my tools or able to phone any friends to help so I'm really glad he was able to help me. This is an eye opener for me though so I need to update my roadside tools for later just to be safe. I did have my air pump but that's how I was able to find the holes in the tire when I hit that pot hole lol. Unfortunate event BUT ON A GOOD NOTE, I was able to find a nice, reliable, friendly, professional tow truck service provider. And I was looking to switch out my tires anyway lol. So honestly, I'd say that's a win in the event of things happen for a reason. Thanks for the roadside assistance Empire Towing & Roadside!

Through the years, Kamuela, Kaena, Elijah, and the dispatch ladies at Empire Towing have been…read moreincredibly kind, helpful, and courteous. As a longtime customer with two old cars, they've come through during vehicle troubles like battery issues, towing, and gas woes which really eased my soul when I needed them most. So grateful for the entire Empire 'Ohana! Mahalo nui loa

It's midnight and my son's car won't start. Called insurance, they didn't move fast enough. So I…read morecalled around, no one answered. But George.. he answered! He got to us within 30 min!!! Thank you George for your quick response and handling my son's car with care. I will definitely keep you in mind if we should ever need another tow! Mahalo

The service was top notch. I had to tow my lowered car from Kaneohe to Ewa and I haven't had any…read morequestions when the car was being loaded up whatsoever. I highly recommend this 24/7 towing company, Siaosi knows what he's doing!!

Mahalo John & little Kiki for the quick and awesome experience. Safety done quickly and got to hang…read morewith little Kiki while getting it done. -Tre'

Very polite folks. They are suited for the type of work that I was looking for, but we were able to…read moreprovide me a recommendation on where I might go.

Best and fastest safety check. Only 15 minutes in and out. Thank you Rudy, friendly and…read moreprofessional.

Went here for a walk-in safety check. The employees are so easy to talk to and just here to spread…read morealoha