1. Beautiful spacious room 2. No daily housekeeping so…read moretowels and washcloths are reused. Soap is limited 3. Coffee maker, filters, creamer, bean grinder, but no coffee Private deck is cool comfortable and peaceful

CLEAN HOT TUB, very nice and clean pool table with great sticks, but mainly, the really cool thing…read moreabout this property is that the owner loves this place like a child. He personally will greet you if you would like, brings whatever you need, including a grill that works! I have never been more fascinated in a property in all my life, haha and yeah just because I am not a billionaire, doesn't mean I want the best. David, thank you!! (Oh and David is the owner)

What an excellent get away spot! We stayed in one of the cabins and loved it! Perfect size for a…read morecouple... well equipped and thoughtful design. Had a small front porch ready for relaxing with a good book and a cup of coffee...and the wildlife was right there! The staff we encountered were friendly and helpful. Just a text away.

Nestled in woods near the river and main road, the cabins of Shadow Mountain Lodge and Upper Canyon…read moreInn are quiet and inviting, with excellent proximity to dining and shopping in town. Our cabin was not one of the recent makeovers, but it offered a kitchenette, dishware, soft bedsheets, a spacious porch, and ample parking, making for a comfortable stay. The opportunity for early check-in was appreciated too.

Probably the best Thanksgiving my family has ever had. Reed was there for us from start to finish…read more Retro On The River was the perfect spot for my family. Very clean, in the heart of all the Ruidoso life, but still very private, and very comfortable. Our oldest girls loved the independence of the separate living space downstairs. All the great food and adventures within walking distance. Beautiful scenes all around. Oh, and the hot tub with mood lights and privacy curtains was an amazing touch:)

It is an amazing and cozy cabin, and we loved our stay!The owner was also very helpful and friendly…read morethroughout the process. It's a 2 minute walk from restaurants, breweries and wineries. Finally, the hot tub is amazing. If you're looking for an amazing weekend getaway, this is the perfect cabin for you.

August 2014 - We rented Bear Country Cabin for a Friday thru Sunday stay. Checking is 4pm and…read morecheckout is 10am. At the last minute, we decided to extend to Monday. They worked with us and extended the trip with no issues. The rental was straight forward and the details of what was expected of us and what was at the cabin was all spelled out ? I got our deposit back about 2 weeks after the trip. The cabin is listed as a 3 bedroom. It has a normal size bedroom downstairs, one large master upstairs and a very small room with a fold out bed. Worked for our son and two GrandKids. Probably not for me and my wife. Master was large and roomy but it is an open air concept? So the balcony is over the living room. If a party is going on downstairs....you'll hear it in the master! The cabin was ok...needs a little TLC if it were mine! Great views of the woods behind the cabin. We had deer in the yard all 4 days. The hot tub is great! Deck has a dining table and bbq grill. Not fancy but very useable. The pool table is on a 1degree slope... Internet kept going down so we resorted to our Verizon MiFi. Lots of parking..we gad three full size cars there. The deck & hot tub are private except for a next door neighbor. Views were great with two hummingbird feeders and lots of birds using them. Location is very convenient to town. Take a backroad to Inn of the Mountains. If it were just the two of us, we'd probably rent again. With two sons plus family & GrandKids, we would probably look for something larger and maybe a little upscale next time. We had a great time. Casinos, eating out, drive up the ski area...and don't bet on Crypthasarrived ( race horse)...you'll loose your $40 bucks!

Our planned celebration for my mom's 95th birthday was just a disaster. One bedroom had evidently…read morehad large dogs shut in. The smell of urine was so strong your eyes watered. None of the 7 beds downstairs had any bedding. We had chosen this particular cabin - Little Bear Lodge - because all 12 of us would have beds and because of the dog toilet room we had to double up, 40 year old men had to crawl on to the top bunks and mates weren't with mates. The swimming pool and hot tub were a big draw as they were advertised as heated. The heater did not work. They charged us a $400 cleaning fee but expect us to clean before we leave AND haul trash ourselves! Do not go there. If you have to choose sleeping in your car or this, choose your car. It won't be as big an aggravation.

"Professional" pictures are deceiving. Old and not well maintained. Not very clean and multiple…read morethings not working. Had to run ac on 58* with 4 box fans blowing full speed to get temp to hold at 78* during day. Read my review from June 19-22. Don't waste your $ and precious vacation time on this company. There are many lovely cabins to rent for the same price , or less!

We stayed at the Deer Medows and Wildflower cabins in Ruidoso NM, checked in on November 8 and left…read moreon November 13, 2022. My husband passed away the end of August and we had a cruise booked that week to celebrate his birthday (November 9th). I cancelled the cruise and booked this cabin so my family could be together that week. The management company was very helpful prior to our arrival but not after we arrived. Twice I have requested a call from the owner of the management company, and they will not call me back. I would recommend that you go to the management company's website and read their reviews. It looks like about half of them are bad and complain about how rude the management company is. Mountain Air Cabin Rentals. This was our experience with them too. The management company's manger told us that the cabins are only "deep clean" twice per month, give the world we are living in I would expect the cabin to be thoroughly cleaned between each guest and you pay a cleaning fee. The cabin is in a very nice area and centrally located to town but still feels like you are in the mountains. The cabin is nicely decorated, the kitchen is well stocked with dishes/pots pans etc. The beds were comfortable. The gas fireplace is a nice touch, so you don't have to mess with firewood and ashes. It was an accumulation of things that made the trip not enjoyable. The pictures are very misleading as to the size of the cabin. When we arrived, the cabin was not clean, not the end of the world, so I cleaned it. The floor was not swept, and the rug was filthy. I swept and wiped all the counters down and washed the dishes (not knowing if they we clean or not). The shower curtain was moldy. There were huge cobwebs in the bathroom and long black hairs in/on the tub and shower surround. The hot tub cover was broken, and it took three people to lift it (it appears that it is only missing two screws), the hot tub jets only worked on low. The shower in the small cabin did not work, which makes me wonder if the tub was even cleaned. The maintenance guy was great and came out twice. There were no blankets on the beds, just a sheet and light bedspread and only sheets for the hide-a-bed. The Short-Term Rental permit in the cabin had expired over a year ago and was only for 6 people, I did not see one for the smaller cabin. There were piles of black dog hair in the cabin and trash under the couch. All of that was a disappointment but the thing that made the stay unpleasant and unacceptable was the Hide-a- bed couch. On the Thursday the last two of our group came in and were planning on staying two nights. And we were getting ready for bed and pulled out the bed only to find it was filthy and broken. The plastic mattress had pee and what appeared to be blood stains on it and stunk. The bottom section of the bed was broken, no support for the mattress, wires sticking out, they had tried to duct tape it back together. I called the management company, the "manager" came out. She would not even look at the things that were wrong. All she said was that the hot tub cover broke three guests ago and "since this is a mountain resort town" that there was not a repairman or a place to replace it and they were aware that the hide-a-bed was broken and that they were very expensive and not locally available, so the cabin owner was looking for one. She also said that in the listing the listing that it was only to be used for kids. The listing stated that it will sleep 8 adults nothing about kids. Why would anyone let kids sleep on the bed in those conditions? They could easily fall through the end of the bed and seriously hurt themselves on the wires that were sticking up. She also said that no one would think that adults should sleep on hide-a-beds. She said our two opens were 1) pack up and leave tonight or 2) take it as it is. Wow!!! I had to spend an extra $380 to get a hotel room for two nights since the bed was not usable. They were not the cheapest nor were the most expensive, I picked them for the location and the hot tub (which was a disappointment). I could have spent less money for one without a hot tub. The manager also laughed when I told her that I would be reporting this to VRBO, her response was they will not do anything. I do find it interesting that they have changed the listing to say that the couch is for "kiddoes", I have screen prints of the listing before the change. I will never stay at one of their managed properties again. I will be requesting a refund.

Nice place, a little dated but overall comfy and spacious rooms! Great location to be able to walk…read moreup to stores and restaurants on the main street in town. My only complaint is that I couldn't ever get any hot water for the shower, even when I was the only one staying in the room.

I have stayed at River Resorts for two visits for approx 3.5 months. This will forever be my go-to…read morewhen I come to visit Ruidoso. What a magical place. Ruidoso is beautiful. The animals and the landscapes are breathtaking. Love it. Staying at the River resorts is conveniently located close to town. Trust me you won't be disappointed. The condos are spacious and beautiful. The staff attentive, caring, professional and go out of their way to accommodate you. Five stars all the way.

My Family and my Daughter's family stayed in Sam's Cabin in July of 2018 and had a great time! To…read morea person, everone's reaction upon entering the cabin was "Wow"! It's a rustic but very nice, if not luxurious "cabin", although it's furnished like a home! It has 3 bedrooms including a master bedroom with a master bedroom bathroom. One of the rooms has bunk beds which my kid and grand kids loved! The main bathroom has a massive jacuzzi tub! The kitchen is fantastic and includes granite counter tops, a full size stove, oven, refrigerator, microwave, coffee maker and it's fully stocked with everything you need to cook. There's even a full size washer & dryer which came in handy! The cabin is furnished with free WiFi, an HD TV, Blu-Ray Player and a small assortment of DVD's. The TV has some smart features including Netflix. The front porch is great. We spent a nice afternoon from the porch watching the rain. The back yard, and deck are wonderful, as they are furnished with a tables, chairs a fantastic hot tub, and BBQ Grill. The fenced back yard is great for the kids to explore and run around. When we were not out and about doing activities in town and the surrounding area, the cabin was a welcome fully furnished get away to relax, enjoy home cooked meals, play cards, watch TV, get in the hot tub, and even sleep. We made some great memories, including a visit from the local deer which come pretty close. On top of all that my granddaughter left a pair of blue jeans behind and they were kind enough to call me and insisted upon mailing them back. Now that's great customer service. I would definitely recommend this cabin. It' a bit of a windy, uphill drive to the cabin, but well worth it.

We stayed here for my girlfriend's 30th birthday. We were disappointed with almost everything but…read morethe view. The beds were terrible. I definitely suggest bringing your own pillows. Towels had holes in them. Dried, old food around the house on the carpet. The hot tub only fits 4 vs the 8 they advertised. Everything but the flat screen tv in the living room is out of date. The pilot switch on the fireplace is finicky and after calling management for 24 hours, they finally sent someone to fix it. I can't figure out how to sleep 13. We only counted 11 spots. The location was great. Ruidoso was wonderful. I highly suggest Casa Rio pizza.

Place is great! Very clean and fully stocked. Wild life was crazy. White tail, elk, woodpeckers and…read moreravens. Will definitely stay again! Pick this cabin and you won't be sorry!