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    Sitzmark Chalet Inn

    4.6 (44 reviews)
    ModerateHotels
    Open 9:00 am - 9:00 pm

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    Courtney M.

    They set the bar high for a "two star" hotel. It's charm provides the ultimate mountain lodge experience. Although a bit dated, we didn't mind since everything was spotless! The cleaning team provided exemplary daily service. The staff was very accommodating and quickly fixed any small issues I did have (like resetting my fan/AC) The Sitzmark is nestled between the " Ruidoso Welcome Sign" and midtown- Walking distance to several boutique shop and eateries. It's minutes from Inn of the Mountain Gods, Ski Apache, Penguin Park, a city ice skating rink, plenty of beautiful nature trails, and plenty more! I will say, the food options here aren't great and most serve the same thing. Also, hardly anyone answers the phone in this town. Be sure to book online in advance to take advantage of pricing.

    Whiskey barrel sauna!!
    Kayla K.

    The perfect spot for a little getaway. Everything was exceptional. The room was cute, and had the cabin feel to it. It was such a clean space, I was so impressed with everything about our stay. Loved all the little things that made it really stand out from the others. Like the feeling of it being so welcoming. The management was so friendly and even made sure the room was comfortable with the ac on prior to our arrival. It even had a cute little sauna made out of a whiskey barrel! 10/10 will definitely stay here again the next time in Ruidoso!

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    4 years ago

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    Lori R.

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    3 years ago

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    5 years ago

    It was clean and decorated so charmingly. The woman in the office was very inviting and friendly. We were very happy with our experience.

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    Lori R.

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    7 years ago

    We always enjoy our stay at the Sitzmark. The staff is always helpful and friendly. Our room is always nice.

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    Lori R.

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    8 years ago

    Clean, well organized, great atmosphere, friendly, and great last minute find on hotels.com. What's not to like about this place?

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    9 years ago

    Have stayed here multiple times and have always had a great experience. Great family owned hotel.

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    6 years ago

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    Page 1 of 2

    Ask the Community - Sitzmark Chalet Inn

    Review Highlights - Sitzmark Chalet Inn

    Even though this is an older property, it gives off a quaint, well loved, immaculate, cozy vibe!

    Mentioned in 5 reviews

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    Inn Of The Mountain Gods Resort And Casino - Beautiful view

    Inn Of The Mountain Gods Resort And Casino

    (366 reviews)

    $$

    This was a very pretty spot for a casino. I've been to a lot around Oklahoma, & they lack in…read morescenery Not sure why it has a low rating here on yelp Did I win in the casino? No, not at all But I had fun lol it's a small casino room, with a high roller room closed off in the back. There are some cool statues out front In the middle of the interior, you can look at Sierra Blanca. This place is beautiful. I didn't stay in a room, so maybe that's why it has a low rating ‍ Either way, I was highly impressed

    4 Stars - A High-Desert Blackjack Fever Dream…read more There are casinos, and then there are casinos that feel like a mildly hallucinogenic roadside poem written at 7,500 feet above sea level. This is the latter. The blackjack tables here are loose in that beautiful way that makes a gambler feel briefly chosen by the gods. Chips slide, cards slap the felt, and the dealers and pit bosses carry a refreshing lack of casino stiffness. Nobody's breathing down your neck like a tax auditor of sin. The vibe is relaxed, almost conspiratorial--like the whole room knows we're all here for the same ridiculous dance with probability. Two dealers deserve special mention. Makaila runs a table like a jazz drummer--smooth, quick, unflustered. June, meanwhile, is a delightful menace. She enjoys tricking players into thinking she's pulled a blackjack. She'll pause, squint, grin, and for a brief moment the table collectively experiences a small existential crisis before she reveals the truth. It's performance art disguised as card dealing. The hotel itself sits out in Mescalero, right beside Ruidoso, overlooking the calm waters of Mescalero Lake--a high-desert lake that looks especially poetic when the mountain air hits your lungs like cold champagne. At 7,500 feet elevation, the place has that crisp alpine quiet that makes you feel like you've wandered into some strange mountain monastery... except the monks are holding blackjack chips. Inside, the casino is modern, comfortable, and easy to navigate. Outside? The parking lot is a bit ugly--like a sun-baked asphalt lizard. But it's shaded, which in the high desert counts as a civic virtue. The crowd is mostly reasonable. Sure, every casino has a few characters who appear to have been assembled from spare parts and bad decisions--but overall the patrons were friendly. I even noticed quite a few young women comfortably playing at the tables, which usually means the atmosphere hasn't drifted too far into creep territory. The rooms are spacious and many have great views of the lake, which adds a peaceful counterpoint to the card-table chaos downstairs. And if you're the adventurous type, there's a disc golf course nearby plus plenty of walking trails along the lake. It's a nice way to clear your head after battling the dealer and the laws of mathematics. One practical note: Hydrate like a camel preparing for a desert opera. The air here is dry enough to turn a raisin back into a grape. Would I come back? Absolutely. Between the mountain air, the laid-back blackjack, and the occasional theatrical dealer mind-game, it's a wonderfully strange little high-desert gambling outpost. Four stars. Bring water. Bring luck. And keep an eye on June's face when she peeks at that second card.

    Hotel Ruidoso

    Hotel Ruidoso

    (42 reviews)

    $$

    I am writing this to express my disappointment and frustration regarding my family's recent stay at…read morethis hotel. We traveled from out of state for a family vacation and specifically chose to stay at this hotel to support a local business rather than a large franchise. One of the reasons we selected this property was because it openly promotes itself as a pet-friendly hotel. We also paid the required pet fee for our dogs, with the understanding that they would be welcomed as long as we followed your policies. which we have. Throughout our stay, we were repeatedly told that complaints were being made about our dogs being noisy in our hotel room. This was very concerning, as we have never had issues with our dogs at any hotel in the past. They are well-behaved, quiet, and sleep in their kennels when we are away from the room. Our dogs were also with us for the majority of the day and were not left unattended for extended periods of time. The only incident that occurred was when a room cleaner knocked on our door, which caused our dog to growl, which is a natural response to an unexpected knock. Our dog did not bark, and the situation was quickly resolved. This isolated moment does not justify repeated complaints or accusations of ongoing noise disturbances. Despite paying a pet fee and following proper procedures, we were made to feel as though our dogs were not actually welcome. We were effectively made to feel that our dogs should not be left alone in the room at all, even while properly kenneled, which is unreasonable for a hotel that actively advertises itself as pet-friendly. What is even more troubling is the unprofessional conduct displayed by the manager, Michael Lopez. He instructed one of his employees to notify someone from our room yet again about these alleged complaints, and that person happened to be my 15-year-old son. Addressing a minor regarding a guest complaint is completely inappropriate and unacceptable. Any communication regarding concerns should have been directed to an adult.Because of the repeated accusations, the inconsistent treatment regarding your pet-friendly policy, and the stress this situation caused our family, we have decided to end our stay early and will be leaving one day ahead of our scheduled departure. This is not how we expected our family vacation to end, and it is extremely disappointing. We made a conscious decision to support a local hotel, expecting better customer service and professionalism. Instead, we were met with repeated accusations and poor judgment from management. I am beyond disappointed and disgusted by how this situation was handled. I hope this complaint is taken seriously and that appropriate steps are taken to address the unprofessional behavior and inconsistent enforcement of policies so future guests are not treated the same way.

    Fantastic front desk, even before I arrived. Great location, walking distance to the shops & a good…read morebrewery. Comfortable beds, room laid out well, clean, good breakfast included. Quiet.

    Sitzmark Chalet Inn - hotels - Updated September 2026

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