Great facility and staff. Food is unattractive and sometimes inedible. We have had competent and…read morecaring nurses but several times have to go out to get fast food, for example when the chicken was do overcooked that the patient could not even cut it.

The food here is mediocre. Sometimes, it's awful or even non-existent. Right now, at 5:45 on a…read moreweekday, I still don't have my lunch. I started reporting it at 2:15. When you press your button, it always takes at least 30 minutes before someone responds. Sometimes an hour. I've learned to buy meal bars and keep them around for emergencies. This is certainly not the first time this happened. This place is extremely understaffed. Today, the aide told me I'm on a list of 5 people who got no lunch. When I came here 2 years ago, I was horrified to find out the aides also have to serve meals and pick up trays. So we NEVER get good service. Whoever runs this place is an idiot. The other day, when several aides called in to say they were not coming in because of the heavy snow, they put 2 brand-new aides working together on the WORST hall. The blind leading the blind.... Many patients here have dementia. I'm here because of severe arthritis. It gets kinda lonely if you meet somebody and have a nice conversation, but the next day they just give you a blank stare. I wouldn't recommend this place to ANYONE!

Their favorite Phrase is "that's not my job" and they do not have Michelin food or an ice cream…read moreshop or bakery. The "ice cream shop is in assisted living and closed most of the time. Not what they advertise at all! I had to have a room mate and the bathroom was shared by four people and you don't even get your own tv. They just ignored me for three days while I was there no help doing anything! Honesty is not in their vocabulary. And I was left in the same outfit I came in I felt gross and I asked for a tub of water and washcloths but I already told you what they say. So that didn't happen. I was fortunately I could leave!

My Dad was here for just over 3 years. He received good care, kept clean and well fed. The staff…read morenot only helped him but also myself during his duration there. Towards his final days, it was apparent that staff had become family. I encourage you to go take a tour of the facility and see for yourself. I spent a lot of time pounding pavement looking for a good place for Dad and I was never sorry about my decision.

When my mother said that it was time to move from her home of 47 years and relocate closer to my…read morefamily, I jumped at the chance to show her The Barrington of West Chester. She fell in love with it - and we couldn't say enough nice things about her experience there. The staff really cares about the residents - and they work very hard to make sure that everyone who lives there is comfortable and has a good time. My mother's move to The Barrington was a great move for all of us.

I came here to visit a family friend who is currently residing in the assisted living portion of…read moreThe Glen. My quick impressions were that facility was new, impeccably clean and the staff was cheery and friendly. As I was coming around the holidays I found it nice that there were wreaths and Christmas decorations around the campus - it felt homey and warm. Overall, from how I saw the staff interact with my family friend, I felt like she was in good hands. I left with good peace mind.

From the owner: The Glen is a senior living community located in Union Township, OH. Our culture of compassion…read moretruly sets us apart. At The Glen, we're here to serve you, so you can enjoy all that life has to offer. We're proud to offer a wide range of care options to suit every need, from assisted living, independent living, memory care and skilled services. Visit us today to learn more!

Excellent care and staff really go out of their way to make sure all are comfortable.read more

Horrible, horrible, horrible administration. And, I'm told though I don't know for sure, the 6th…read moreadministrator there in 2 years. She is awful and her practices are highly questionable and suspicious. Staff - aids, nurses - is pretty good. A few of them are amazing. One unprofessional member I encountered also tried to administer the wrong medication to my loved one. Aid/nurse to patient ratio is average during the day. But at night...woefully understaffed. Administrator thinks she is overstaffed. Her staff, I gathered, would disagree. And as an onlooker, I strongly disagree. One night i encountered three patients (not counting those help lights patients had on) looking for assistance and there was no one there at either end. No nurse, no aid...not in the hallway, not at the nurses station and not in any room to be found. They were probably in the memory unit - people call in and they have to cover multiple units. Unbelievable. During the day, there is all this hustle and bustle. State visits, I hear they put on quite a show to give the false impression things are good. Fairly clean. Food looks so-so. All the pictures of activities is a stretch. I'll say too that the monthly activity event might be nice (I doubt it) but what matters is the care. And, you won't get that. There is evidently a doctor that visits two or three times a week (they can't be sure if it's two or three) at 4AM. Yes, 4AM when everyone is asleep. And, I spent night and day there when the doctor was supposed to be there and ... no doctor. An occasional PA or NP but no doctor. Don't be fooled and don't do it!

Great place to work. Leadership is active. Staff is responsive. Well trained. Honest. Great…read moreplace to place a loved one!