Got a quote and came back $3,000 less than what the dealers would've done on repairs. Really nice…read moreguys and communicated with me and my family

I took my car to The WOT shop for brakes. The guys there were Very knowledgeable and quick!!! Thank…read moreyou for doing such a great job!! I will definitely be back for my car needs!!

Talked over everything he thought was wrong with our vehicle and what needed to be fixed. Gave us a…read morereasonable price and was fixed the same day it was dropped off. This place is a hidden gem and will definitely be my go to for any future repairs.

He replaced my daughter's strut the next day. Fast, professional service at a great price. We will…read moretake all of our cars here.

My car broke down unexpectedly and they were able to diagnose the issue same day. We thought we had…read morethe right fix, but as we tried to drive off the lot the car broke down again. They reimbursed me the cost of repair anyway and made suggestions on how to move forward. HIGHLY recommend this auto shop. It is run by kind and very stand up people.

I will never take my car to anyone but Carlos ..he always…read moregets the job done within a good time period. I love this place he is always nice and gives you a fair price unlike the other auto shop that is close.

If I could put 0 stars I would. This company can be summed up by 3 words, inefficient, overpriced…read moreand inexperienced. I didn't even make it to the point of having them put new tires on my BMW. I ordered some tires from tire rack, and it chose precision as my shop. Per tracking info my tires were to arrive on a Wednesday. To get ahead of the curve of a busy schedule, I called to schedule an appointment for that day. They told me they wanted to wait until the tires arrived to schedule. Lo and behold, they showed just as tracking info stated, and could not get me in until the day after or Friday. They called me to schedule the appointment when the tires arrived and quoted 3 or more hours to mount and balance tires because they are "low profile tires". Upon telling them I would just pick up my tires and take it to another shop, they said "well they are your tires" and hung up on me. They are not customer friendly, and try to overcharge to make a quick buck. If you need a good tire shop located in Delaware, go to RNR tire on Sandusky st. They are fair priced, an absolute pleasure to work with and only seem to hire good knowledgeable technicians. RNR has my business for life, stay AWAY from Precision Alignment.

Just took my car in for an all around brake job. Car was done the next day and everything is…read moreworking great! They were transparent about all the work that needed done and are always happy to answer any questions I may have.

These folks know what they are doing! Took my Mini Cooper in because my brake light was on and it…read morealso needed an oil change. I nervously awaited the inspection report. My brakes were fine, just a bad sensor, which I can deal with. They also found that Oxford Automotive didn't install my spark plugs correctly. I do have a small oil leak, but, the tech said that I may not need to replace the gasket and cylinder for another 6-12 months. The tech removed the spark plugs, cleaned them up and reinstalled them properly. These guys are definitely professional, courteous and not overpriced. Kudos to Brad and the tech, who I will call Curly, because I forgot his name. Thank you for restoring my faith in garages. I'm going with Delaware Automotive Services from here on out. I was out the door, paying less for the oil change than what my husband paid at Walmart for his Ford. BTW, the young man who worked on my car is very experienced in BMW's. DO NOT HESITATE to take your vehicle there !

Matt and his service advisors Brad and Randi are truly an asset to the Delaware community. Not only…read moreare they fair, honest and reasonably priced but they actually care about people and their situations. Time and time again they have been amazing to our family of vehicles, as well as to those that are our friends. They don't charge a ridiculous rates per hour, and they only do the work that is needed and that is best for your vehicle. There are too many chains out there that all they're doing is trying to get your money and "inspect "your car for things that need to be fixed only because they want to make more money off of you and upsell you. That does not happen at Delaware Automotive because they actually care about the customer and repeat business. Their business is growing because of it. I hope they don't lose that about them. for now, this is the place to go for any automotive work in the area hands-down!

Appreciate the thoroughness and conscientious work done on my car. Felt I was listened to and was…read morekept abreast of what was going on with my car's repairs. The cost was less than expected, which was a nice surprise. Great folks to deal with. Will be back for oil change soon. Thanks, Leroy's!

So...you know the movie cars? This place reminds me something that would be in radiator springs…read more They know their clients, they are honest and fair, and won't take you for a ride (sorry, couldn't resist). We drive a little over 30 minutes to bring our cars to be serviced here because we trust them and the prices are good.

I wanted them to confirm that my problem with my vehicle was the actual part, not just the hoses…read moreattached. Instead they did a full inspection of the vehicle and charged me over $150! They didn't tell me up front what the price would be...I thought it would be free or nominal like other shops in the area.

I'm posting this on behalf of someone close to me, Travis, who had a very frustrating experience…read morewith Snappy's Automotive in Delaware, OH. Travis took his 2005 Chevy Silverado to Snappy's on September 3rd, 2025 for a front-end alignment. Before bringing it in, he had already replaced both control arms, inner and outer tie rods, lower ball joints, the pitman arm, idler arm, and the gear box himself. He had also just installed two brand‑new tires -- nearly $800 worth -- right before the alignment. The truck only had a slight pull to the left, and he wanted a professional alignment to finish the job. Snappy's inspected the truck, agreed it was fine to align, and documented that everything was within spec afterward. If the truck truly had the severe issues they later claimed, they should never have performed the alignment in the first place -- but they did, took his money, and said everything looked good. Around Thanksgiving, Travis called Snappy's to report that the pull was still there and that the brand‑new tires were already wearing unevenly. They told him to come in on a day he wasn't available. January was the first chance he had to stop in. When he went in in person in January, the GM told him he'd talk to the owners about the situation and get back to him. He never heard anything after that. During that January visit, Snappy's also gave him a completely different story from what they told him in September. Suddenly they claimed the lift kit was unstable, bolts were falling out, the front axle was "almost falling out of the differential," and that the pitman arm, idler arm, and tie rods were worn -- even tho ugh all of those parts were brand new when they aligned it the first time. Their new explanation completely contradicted their original report. Then they tried to sell him over $2,300 in repairs, including replacing the exact same parts he had already replaced before the first alignment -- the same parts they said were fine when they took his money in September. Meanwhile, the two tires he had just bought -- again, almost $800 -- were now nearly bald on the inside edges because the alignment was never corrected under warranty. Snappy's gave him two completely different diagnoses months apart, refused to honor their warranty, didn't follow through on what the GM promised, and tried to upsell him on repairs he didn't need. He paid for an alignment that didn't fix the issue, ended up with ruined tires, and got no accountability from the shop. Based on everything he went through, I wouldn't recommend Snappy's to anyone.