I found out I had a water leak through the EyeOnWater app and reached out to John at Good Guy…read morePlumbing. After doing some troubleshooting on my own--changing toilet parts, checking the irrigation system, and investigating other possible causes--we narrowed the issue down to the main water line. John responded immediately, told me he could send someone out the same day, and even gave me a one-hour arrival window. Based on the information I provided, he was able to give me a quote before anyone even came out, which I really appreciated. As promised, Jonathan arrived right on time. He was incredibly friendly, professional, and knowledgeable. He located the leak surprisingly quickly, and I was shocked at how deep the pipe was buried. At one point, Jonathan was upside down in the hole working to access it! Throughout the process, he clearly explained what needed to be done. He let me know he was going to the store to get a part and would be right back--and he was. He returned quickly and got right back to work. Once the repair was completed, he showed me the damaged section of pipe and explained the fix before covering everything back up. I was especially impressed with the care he took when refilling the hole. He carefully put the soil back in place, and by the end of the job, he was covered from head to toe in mud. It was obvious he worked incredibly hard to get the repair done right. It's been a few days since the repair, and so far everything is working perfectly. The owner of this company is responsive, kind, and most importantly, honest. I highly recommend Good Guys Plumbing for any plumbing needs. They truly live up to their name--they really are "The Good Guys"! Mahalo, John (and Jonathan) for your help. We appreciate you so much!!!

First day in my new condo in Kīhei. No hot water and this very senior woman has no clue how to get…read moreit. It's Sunday. I left a text with Good Guy. He called and walked me through how to turn on the breaker. Then he had me send him pics of the water heater and he told me how to turn it on. No charge. He truly is a good guy. Little did he know that an hour later, a fire truck and ambulance would be at my door to transport my sick sister to hospital (Flu A). We needed hot water and the Good Guy was here to provide it. Thank you, sir. As you told me, "Sometimes people just need a little help."

Kevin is the best appliance repair person I have ever worked with.He is gifted at diagnosing the…read moreproblem and is honest in his assessment of the problem.My refridgerator was broken and the fix was expensive.Kevin suggested we try a simpler,less expensive solution first and if that didn't work,we would have to do the more expensive solution.I was so impressed with his level of expertise and his high integrity.As it turned out,his less expensive solution worked and I was so grateful Kevin was who he is...GREAT!!!

OK- so on Maui I feel like our standards are altered. And I shouldn't be suprised but:…read more 1) My phone call was promptly returned 2) I was able to get the parts ordered before the service call- based on the "error messages" on our oven. 3) The technician called when the parts came in. 4) Kevin made an appointment based on our availability 5) The tech came when he said he would 6) He charged what he said he would. (not to mention, affable, polite and helpful) It is extraordinarily difficult to get these 6 efficient steps in one transaction. And then the cookies baked...

My Maytag front load washer decided to lock up with a full wet wash on board...I called around to…read moreseveral services but the first one up was Jalvin...I'm in far Kula and he was here in record time...spent an hour+ getting the computer to unlock and reset its sorry self, testing that it would behave after he left (you know how machines can be if they think the repair guy/mechanic has gone!) Anyway, my wet/stuck load is merrily in the dryer and Jalvin is my new GO TO GUY!! Very fair price and great service!!

I contacted Jalvin to take a look at my Electrolux dryer which my tenants said was not heating…read moreproperly. Jalvin came out sooner than expected and serviced the dryer that same day. I should've asked him what his Service Call cost was, was a bit surprised by his invoice. Not the cheapest, but Professional, responsive and efficient!

Sam replied within an hour. He was able to quote me an estimate and completed the job the same…read moreday. The bottom outlets in my living room went dead and due to the age of the outlets, Sam recommended upgrading the outlets and switched out 6 instead of the 4 I knew of. He was methodical in checking each outlet and I felt that I got quality workmanship. He kept me abreast of the progress and explained what was being done. I would recommend Sam as my go to electrician. Thank you, Sam!

Sam is honest, kind, respectful, and he took the time to clearly explain what was going on before…read morefixing our issues quickly and efficiently. His pricing was very reasonable, and his work was excellent. We felt completely taken care of from start to finish, and we are so glad we found him. Highly recommend!