I have had the pleasure to work with owners Greg and his wife, Dawn for the past few months until my system was installed just a few weeks ago. It's nice to enjoy that cool comfort of air conditioning. It took a few months to get the equipment delivered to Maui(Expected supply chain issues.) The entire process was painless; from estimate to installation. Our dual, split system was installed in just 3 days, start to finish. They protected my home with drop cloths/shoe coverings,etc and installed the 5 interior units without damaging any flooring or walls. An amazing accomplishment. They outsourced the electrical work to Ikaika Lau Hee, who was very accommodating and efficient. He was in and out in only a few hours. I want to mention the great job from the workers, Chris, Dean and Devon. Overall, everyone was hardworking, friendly and educational. More importantly was the company's honesty. I was to get a $400 Hawaiian Energy rebate for the system. Dawn found that the rebate had been increased to $650 and passed it on to us, including it in the final bill. Thanks Dawn!! This has been a very positive experience. read more

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Service guy Chris installed small, WRONG filter. I complained and they put me on a 'do not service list!' Some NERVE, the owner Greg and his office person Patti seem to take business for granted and are certainly not in the business of servicing customers! I am also reporting them to the BBB. DO NOT USE THIS COMPANY UNLESS YOU WANT STRESS and lack of care! read more

We come out to Maui to our vacation home every 6 months. It's a little weathered but Windward made all of the difference when we came out this year. A/C had a short between one of the control circuits. Windward diagnosed, ordered part and repaired everything in 48 hours. I'm a electronics guy and the technician that came out was perfect with their workflow. Nothing but love from these guys! Greg and Dawn are the best! Super awesome staff too. Call them, you won't be disappointed! read more

I was in a bind and needed quality service in a moments notice. They not only fixed my AC unit, they were prompt. Couldn't have had the get together without AC. Very efficient and knowledgeable staff. Would definitely use them again for any of my AC needs. read more

I have nothing but good things to say about my installation. Windward installed 4 split systems for me with 6 interior air handlers. Another company told me they could not put 2 air handlers on one out door condenser. Mine work like a champ. Installers were very good, neat and tidy. They did everything, I had to do nothing. Very competitive pricing. I give them 5 stars read more

The prior owners of our condo were long term service clients with Windward. When we purchased the condo, we signed and continued a servicing contract with Windward. But when our air conditioning units (2 split system and compressor) needed to be replaced, we were met with anger and resistance. In fact, despite our contract, Windward refused to give us a bid on replacing the entire system. Sturdevant on Maui is a much better outfit. Go with them. read more

This was the best company that I could of chosen. The workmanship was excellent, the owner is a true gentleman and very professional, as well as reasonably priced. The company is very busy and I understand why. The workers installed the air conditioning split system and did a terrific job. I highly recommend windward air conditioning for all your air conditioning needs. Thanks for a job well done. read more

Called for a estimate to put in ac split..no one called back...i donot understand why you are in business if you do not want to do business.....go figure read more

We had some trouble with them coming out to replace a door switch that wasn't working. They disconnected some things that another company had installed, including a moisture sensor that should not have been touched. Charged me $450. Found out later that the replacement door switch isnt working either. Company refused to come back and resolve. Will never do business with Windward AC again! read more

These guys are the absolute worst. Called them three times and they can't even be bothered to call you back. They have an attitude as well. Would never use them. read more