1. Stratton Heating & Air

    1. Stratton Heating & Air

    0

    Bainbridge, OH

    Stratton Heating & Air

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    6 years ago

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    Kobella Plumbing Heating Cooling

    Kobella Plumbing Heating Cooling

    3.6
    (45 reviews)

    This is my 2nd excellent review on Homer from Kobella. He came to address a plumbing issue on my…read moreback patio and not only was he right on time, he had already successfully predicted what my problem was before he got here. He was quick to resolve it and took an extended period of time explaining things and answering other general plumbing questions for me. When I have a plumbing issue, I ask Kobella to send Homer if he is available. He not only does great work, he is very thorough in answering all my questions. Thanks to Hoer and Kobella! Tina

    EXCEPTIONAL services from KOBELLA as always!! Tech JEFF had…read moregreat knowledge and ability to make things understandable in layman's terms. Pleasant, friendly, efficient and thorough. Turned out to be an easy fix this time but JEFF figured it out quickly and did some trouble shooting for the future. Recommended installation of a new AC capacitor and explained benefits and cost. Did not feel pressured or forced to decide on the spot. Also discussed long term plan to replace whole system and what that would look like. JEFF provided estimates and costs were very reasonable compared to other local providers. Customer service rep, DORENE, made scheduling easy and got me in before my pets and I melted from the heat - lol! She was very pleasant and helpful throughout the process. I HIGHLY recommend KOBELLA for HVAC, plumbing and all services they provide!! Great experience!! I won't use anyone else! KOBELLA rocks!

    DeAngelis Heating & Air Conditioning

    DeAngelis Heating & Air Conditioning

    5.0
    (4 reviews)

    I've been using these folks for almost 30 years. They've put in geothermal furnaces for me in 2…read morehomes. They're always professional and fair. AND, they'll go the extra mile when needed (or asked for!) I just had to replace a 20-year old unit and the job got done smoothly, cleanly, and on time. I feel like the DeAngelis family are old friends!

    We bought our AC unit from DeAngelis 2 years ago. This last week we found out from first energy…read moreour power grid was compromised 3 times over a 3 day period (animals twice getting into underground wires). The aftermath was our AC unit was knocked out of phase and just sounded terrible! We called DeAngelis as we were unaware of the power problems and they were amazing sending out very professional and courteous techs to investigate. They said they would 'stay' until we figure this out even though, as I said, the issue actually was power/grid related. The front office staff (Angela) responded immediately and was beyond cordial. The owner (Chris) also called to try to help fix an issue which turned out to be nothing to do with the unit after all. But what a mess for 3 days..... we were all stumped. This is the type of company you want to do business with. They stick with you and want nothing more than to fix the issue. And they never even charged us for two visits. I can't say enough about them and their customer service - an art that is lost on so many contractors these days! Use them. You won't regret it.

    Sal's Heating & Cooling, Plumbing & Sewer

    Sal's Heating & Cooling, Plumbing & Sewer

    2.9
    (180 reviews)

    Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

    Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

    Stratton Heating & Air - hvac - Updated July 2026

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