The Doctors and staff are not only friendly but also helpful and very caring. I wanted thank…read moreShirley for making me a cup of coffee, which I throughly needed.While preparing for surgery, Taylor listened to all my stupid stories which helped relax me. Dr, Hammer and Dr. Celi were very patient and explained the procedure. Jayla was very empathetic about my concerns and was informative about my upcoming procedures and what to expect. God Bless, Earl Hutcherson

Not off to a good start. I was seen at an event at N. Fulton Hospital at the end of August. I got a…read morephone call in the first week of September trying to get me to book an appointment with Dr. Goodman since he was the doctor who saw me. I was out of town so I said I would call back. Called back today and was told right off they don't take market place insurance (Obamacare.) I don't have that kind of insurance. Even after telling the girl that answered the phone what kind of insurance I had she had to place me on hold several times to talk with the office manager. She came back on the line and told me they don't accept my insurance. So I called my provider. Sure enough this office is in my network. So my provider called them and conferenced me in after explaining to the new person that answered the phone that they did accept my insurance. Then they tried to say that the Dr. Goodman wasn't accepting new patients. That was a lie because a) He was the doctor at the event trying to get new business and b) the first girl I spoke to said he was booked until the middle of October but he was available after that.

I booked an appointment after searching for an in network dermatologist and not having great luck…read morewith the person I saw last year. The office is conveniently located in East Cobb and easy to find. Parking is also accessible. I was greeted promptly and taken care of as soon as I arrived. I had a bit of a wait but once I was taken to the room I saw why. Dr. Louis offers TOP TIER service! She takes her time, listens, provides detailed information and answers ALL questions! I felt so well taken care of and am hopeful that the recommendations will resolve my issues. Either way - and unlike the previous dermatologist I saw - she scheduled a follow up so we can check in. 10/10!!!

I'm thankful for a great experience at Goodman Dermatology. Going to the doctor is not my favorite…read morething to do, but I felt extremely comfortable during my new patient appointment here today. Upon arrival I was greeted by staff at the front desk who not only took their time to check me in but made sure I felt comfortable. The nursing staff and Dr. Dionne Louis were all very kind and ensured that I was comfortable throughout my visit when being seen as well. The body check was through and all questions I had were answered during my appointment. I am looking forward to continuing my medical relationship with Goodman Dermatology in the future.

I've been happy with my doctor - they are great about seeing you immediately if you find something…read moresuspicious otherwise you'll want to book your appt early. They also do a thorough job at skin cancer screening - however my big criticism is that they don't tell you upfront that they don't code as preventative screening. So if you go thinking you'll get 100% coverage from your insurance - think again. I was surprised to pay almost $200 for a "diagnosis" visit (vs preventative) for my screening - I got this explanation from their Billing dept. Then I tried calling the office to recommend they mention to patients they don't code as preventative screening so patients aren't surprised at their bill - I left a message and no one ever called me back :( Other that that, I've been happy with them. FYI they have a paid parking garage behind their office.

I have been a patient of Dr. Erickson for several years now, and I am convinced that she is the…read morebest dermatologist in Atlanta. She is a good communicator and her work is top notch. The office is nice and new, and the front desk and checkout folks are very pleasant to work with. Highly recommended.

Kathy and her work is amazing. I received fractionated laser treatment in a sensitive area of my…read morebody. Kathy displayed professionalism and provided me with all the information I needed to make this process as smooth and comfortable as possible. She has excellent skills when it comes to her work with the laser. The knowledge she has with her work shows, specifically with being able to minimizing scaring and blending of skin tones! I highly recommend!

From the owner: Treat yourself to radiant skin with our VI Face/Neck or Small Body (hands) Peel Special Package of…read more3 sessions for $750

What started out as a good experience with this business has now turned into one that has left a…read morebad taste in my mouth! I had a follow up visit from the prior year after being diagnosed with alopecia and given products for my condition. The PA and I discussed refilling the prescription for the scalp serum Oxopidaxiaqup but I hadn't planned on purchasing it since I still had half a bottle at home. However, my intentions for this appointment was to purchase the growth serum since I was definitely out. Upon check out I told the front desk person Linda that I wanted the growth serum and thought that's what I paid for and was getting. I asked her to make sure "that's the growth serum right?" And she confirmed that it was. I did not check it there or once I got home because why would I if I asked you twice? However, I used the serum once before my vacation thinking that it was the growth serum. When I cam back from vacation and removed the sew in, I wanted to start back using what I thought was the growth serum, but when I really looked at the bottle, I said hmm this looks different. I then called and spoke with the person at the front Linda I think and explained the situation. She informed me that I was given the scalp serum and that they could not return the serum because of the time passed and because it was used. Ok got it but if you would have given me what I asked for then there would've been no need to return it. She then goes on about how the PA put in the order for me to fill the scalp serum which was irrelevant since I had no intentions of purchasing the scalp serum and was emphatically clear about purchasing the growth serum. I even offered to buy the growth serum and we could split the cost especially since it was Socah Center's fault for giving me what they wanted me to have instead of what I asked for. She would not budge so I ask to speak with Lisa and explained everything again. Lisa even said that the person at the front needs to be trained to verify what's being purchased. She said that she would speak with someone else and call me back the next day but didn't. A week passed so I called and ended up speaking with Walter Dennis. He listened and was on board with a resolution even saying that they would just send me the serum at no cost and he would call me the next day to confirm. Well the next day came and went and so has 4 weeks. Every time I call, I get routed to his voicemail. This is ridiculous and I'm very upset at how this company conducts it's business. Sometimes you do things out of good will because it's the right thing to do. But to not even follow up or even stick to your word is appalling and speaks volumes to your level of integrity! Yes, I can purchase the growth serum no problem, but it's the principle and the fact that the person at the front messed up at my expense.

I hate this dermatologist from the guy who answers the phone with no bedside manners and never…read moresounds happy to help, to the hard to get in contact with office or hard to get an appointment that is reasonable, I became a patient at this office to be treated for one issue since 2023 and here it is 2026 and they still have not done anything to help.

Great practice! Friendly staff and Dr. Chappell is wonderful. I finally found a great dermatologist.read more

### Acworth Dermatology & Skin Cancer Center Review…read more Unfortunately, my experience with Acworth Dermatology & Skin Cancer Center was extremely disappointing, particularly when it came to respecting our time and communicating with us as patients. Today, I had two separate appointments for my children with Dr. Johnathan L. Chappell. Both appointments were scheduled for 8:30 AM and 2:30 PM. As new patients, we arrived approximately 10 minutes early to complete the necessary paperwork. For my son's appointment, we were taken to the examination room on time, but then waited **more than 30 minutes** before the doctor came in. I eventually left the room to ask the staff what was happening because my son was missing school and I had taken time off work for the appointment. Shortly afterward, the doctor came in. The actual examination lasted **less than four minutes**. I literally timed it. The doctor did not turn on the examination light or appear to conduct a thorough physical examination before diagnosing my son and prescribing a lotion. I had to ask additional questions to understand how to use the prescription and what the follow-up plan would be. Later, I brought my daughter in for a separate dermatology appointment. Again, we arrived about 10 minutes early. This time, we waited **more than 40 minutes** in the examination room. Once again, I eventually had to leave the room and ask what was happening. Approximately two minutes later, the doctor came in. This appointment lasted less than eight minutes. Although it was somewhat longer than my son's appointment, I still had to ask multiple questions to get information about the prescriptions and what we should expect going forward. What was most disappointing was what happened afterward. I explained my concerns to the front desk and said that I felt it was disrespectful to make patients wait that long. My children's time and my time are valuable too, especially when appointments require missing school and taking time away from work. The response I received was essentially, **"I always have to wait at doctors' appointments. That's how it is."** There was no apology or acknowledgment that two separate appointments had involved waits of more than 30 and 40 minutes. I understand that medical offices can run behind. I also understand that unexpected situations happen. What I don't accept is the idea that excessive waiting should simply be considered normal or that patients should not expect better scheduling and communication. I have been to many doctors' offices where I have not had to wait more than 15-20 minutes, and where the physician takes the time to properly evaluate the patient, answer questions, and explain the treatment plan. Because of this experience, I cancelled our upcoming follow-up appointments and will be looking for another dermatologist. I am not expecting every appointment to run exactly on schedule, but I do expect patients and their families to be treated with respect, their time to be valued, and their questions to be answered. **Based on our experience today, I cannot recommend this practice.**

I cannot express how frustrated I am with the care I received from Dr. Abbott…read more Back in November, I visited her because I had a lesion on my lip. Without obtaining a proper skin culture or ordering blood work, she diagnosed it as a cold sore. What followed were eight months of frustration, recurring outbreaks, and treatments that simply did not work. I was prescribed a daily low dose of Valtrex, higher doses when symptoms began, and expensive Acyclovir cream. None of these treatments were effective. Since November, I experienced 7-8 recurrences, each lasting about a week before resolving. Few weeks ago, the condition became particularly severe, and I was so frustrated that I scheduled an appointment with my new PCP in Dallas, TX, requesting that every reasonable test be performed. My new PCP--who, incidentally, is an NP-BC rather than a physician--looked at the lesion for only a few seconds and commented that it did not appear to be a cold sore at all. Instead, it appeared to be a localized bacterial infection. The test results confirmed this assessment. My HSV-1 and HSV-2 DNA tests were negative, and my HSV-1 and HSV-2 IgG tests were non-reactive. A simple course of cephalexin 500 mg, taken four times daily for 10 days, resolved the problem. What concerns me most is Dr. Abbott's confidence in diagnosing and treating the condition without sufficient diagnostic evidence. As a result, I spent the past eight months dealing with recurring symptoms, ineffective treatment, unnecessary medication, and significant frustration. Based on my experience, I would strongly recommend seeking a second opinion and avoiding Dr. Abbott. Milan R.

I've had about four visits including one in Buckhead. Midtown traffic is always hectic but I…read moreappreciate the validated parking in the deck next door. Coveted spots in front are also free. Small, comfortable lobby, friendly, polite front desk staff and free WiFi. My PA is nice enough and the visits are normally quick. My real concern is they don't have video visits and communication is lacking. When there is an issue (and there have been plenty), you call and speak to a customer service agent who re-routes your message to the office. Then someone who is not your provider will communicate via message portal which leads to unnecessary time and expense. Specifically, I was told to stop taking my prescription after I felt better. Then my symptoms resumed. There's one phone number for all locations, you can't call directly. I called, the agent called the office and a different person (not my provider) sent me a message via the phone portal. That person gave me a refill which I filled ($25) but I had questions so I was told to come in. $50 co-pay and time off work later, I was given a completely different prescription. Unfortunately, it was for 30 days ($10) instead of 90 days ($25) which required more trips to the pharmacy and added expense. I'd have saved $75 with Kaiser with a free follow up video visit with my dermatologist. Speaking directly to a provider = questions answered and the correct prescription the first time. Kaiser also had 90 day refills sent via free mail order. At Dermatology Affiliates they don't have video visits (they blame insurance) and you can't speak directly to your provider. It's like a game of telephone which results in multiple contacts, time off work and unnecessary expense. Also, they don't have a numbing agent for painful injections. They give you a small ice pack which doesn't do the job. In short, free parking and WiFi and decent service is fine. But if I had the time to find a dermatologist with free video visits, good communication and positive reviews, I'd happily switch. Dermatology Affiliates really makes me miss Kaiser.

I see Megan, for my laser treatments. We are treating my face for sun damage and a scar I have on…read moremy upper lip from a dog bite. I'm very happy with the results. Very professional and knowledgeable.

Beware: these scammers charged me $235 for a free consultation. I disputed the charge but I'm…read morestill receiving bills for payment.

Unfortunately, Dr. Kraus has passed away. Based upon his reviews, I was hoping to become a patient…read more Very sad.

Wow. Thanks to Dr Kraus' compounds, I'm now acne free. I wanted to wait a while to see but it's…read morebeen 6 weeks and the times when I would usually get a breakout, I haven't experienced any! In the past, I've tried prescription pills with awful side effects and eventually I stopped taking them and decided to just live with my skin. During my visit, he looked at my face under some sort of light and quickly diagnosed my issues and he offered me options depending on my lifestyle and outcome I needed. He told me what he would try and tbh, I was skeptical because I have suffered from shitty skin since I was a teenager and I was certain I would have to deal with it for the rest of my life as it seemed like nothing worked. I have been using the compounded products diligently and as instructed and I'm happy to say, it's working. Dr Kraus is a gem and although i have to say the compounds are a bit spendy, they are worth it. Now I can bask in all my flawless skin glory.

Taylor, at the Decatur location performs my acne treatment every month. I am pleased because I do…read moresee a difference in my skin. The products that I use are very good . I will continue to receive treatments, until I am fully satisfied with the results. I do highly recommend this business to anyone with severe acne. This review was completed by Alfreda Phillips

My daughter was suffering from painful acne so a friend recommended Atlanta Acne Specialists. I…read moreknew Teri was a Decatur mom so I trusted that she would do her best to help us. I wanted a more natural solution rather than using the chemicals in Accutane - you have to sign some sort of waiver bc of its potency! Our first appointment gave us so much information about her skin, and how products and diet can impact the health of your skin. They put my daughter on a skin regimen that has taught her the importance of taking care of her face. It seems like a lot of steps at first but it takes less than 2 minutes to complete the steps, and she will have a lifetime of success knowing what products to use. Within the first few weeks we saw a difference in the health of her skin. And with each visit, her skin improved. After six months, her acne was barely noticeable and after a year her skin is so clear that she often gets compliments on it! I am not exaggerating when I say that this has been life changing for her. Not only does her skin look great, but she has learned how to take care of her skin and herself. I am overjoyed!