Great smash burgers. Had it at the Downtown Burbank Cultural Market in front of the AMC. The…read morespecial demo sauce that one of their members Harry makes is to die for! Perfection!

Amazing and kind service on top of being the best smash burger I've ever had!! Highly recommend!!read more

Absolutely loved Finney's Crafthouse! Friendly, fast service from the moment we walked in. Their…read morecraft beer selection is a must-try -- the Irish Red, Kombucha Hazy IPA, and every pour we sampled were great. The prosciutto and arugula flatbread with hot honey was absolutely delicious, and the avocado egg rolls are a definite must-order starter. We also really enjoyed the mini lobster roll appetizer. Everything came out fresh, flavorful, and quick. Great atmosphere, great food, and a spot we'll definitely be back to! Thanks for making a vacation stop for us delicious!

I'm reviewing based on two very different experiences…read more I came here by myself for a smaller World Cup game and the workers were the best!! I explained that I just wanted to watch a game and be out of the way and they could not have been kinder through my whole time there! Daniela was my server and she was so kind! Best service and I didn't even order food. The second experience I had was going pretty well! My boyfriend and I took a friend who had just put down one of her dogs. She took her other dog with her since he has never been left without the other dog. :( we were really hoping to cheer her up with an outing. It was unfortunately super hot outside and so we asked the server if we'd be able to sit inside with the dog. No problem! The dog was in a stroller and we took a table right by the patio door. We really enjoyed our drinks and food and talking to each other. Our server, Kailey, made sure we had water and drink refills as needed. We had been there over 2 hours at this point, watching a World Cup came that had about 10 minutes left, when someone came up to us, I'm assuming a manager, but she never introduced herself to us, and told us the dog needed to either be on the floor or in the stroller (he was in our friends lap at this point) and then told us the stroller was a fire hazard unless it was on the other side of the table. We were very receptive, no problem, but very confused why this would come up after we had been sitting there for over 2 hours. This employee disappeared after that and we didn't see her again! It was just bizarre. Anyway- the servers were friendly and the other people there watching the game were fun. I loved the carnitas nachos and the Baja seltzer! I just was very confused by this "manager" coming up after 2 hours of us being there (she had seen us there at least 30-40 minutes before approaching us). Up front it wouldn't have been confusing! We're happy to follow rules and such and the dog was fine in his stroller. It just put a bad taste in our mouth, especially when there were only about 10 minutes left in the game we were watching. Felt a little too late to approach us? I wouldn't let this hinder my coming back. All the servers I've had were so great, I just don't know why a manager type would wait so long to present a customer with where a stroller can and can't be. We had made sure to ask up front about it, too and there were no issues! For those reading- check this place out! Fun to casually watch a game of some kind and get a drink and appetizer. The servers are amazing!

Amazing food and atmosphere but the one thing that stood out to me was Johnny the bartender here,…read morehe gave the most amazing service. Very hospitable. 10/10 I will be back just based on the service I received alone.

Food was amazing the 24K wings FIRE Lydia was amazing super…read morefriendly very attentive Nice night to sit outside and very accommodating to people with dogs Bathrooms very clean Very Sheik!

Winner today! Cool…read moreAC! World Cup semi finals on 2 tvs! Couldn't ask for a better place to stop for a quick lunch after driving over 1-1/2hrs to work site. About to head out for another 30 mins drive to arrive. This is my 2nd time here ever and I really like it! I was first here years ago. It filled up nicely too for lunch today. Clean restrooms, easy tablet ordering, order freshly prepared and delivered to your table. My single shack burger was great, fries were pretty good also. But, the star this time was the vanilla shake. So delicious and perfect thick consistency to go through the straw perfectly and never got thin/ runny, lol

Got a to-go order for three shake shack (their signature) burgers, fries, and a large size coke…read more Upon arrival, there was one cashier who was struggling to take orders from an old couple. So someone else from the kitchen came out to help with pick up window. Therefore, total time spent to go in and pick up the food was about 5mins. What came down to give 3/5 stars was the food taste. It felt like the food quality has gone down from the time when they first opened. Maybe the sauce was overpowering the meat and cheese? Maybe the meat got cold too fast? Something didn't feel right. The more I took a bite, I just wasn't satisfied. The fries were slightly on the soggy side vs crispy. Maybe I should've asked to cook longer? I don't know exactly what it was but I wasn't happy with my food overall. However, paying only $1 for large size coke was amazing! Thanks for staying open though, you guys are better than McDonald's, jack in the box, or other fast food burger restaurants (except in n out)!

This was the most disappointing slop of shit I ever put in my mouth! The burger was totally raw and…read moredisgusting if I wanted something that raw I could have just taken a steak out of the freezer and bit into it! I will never order from here again it was absolutely repulsive! EXPENSIVE AND NOT EDIBLE!

Let me just say--this Five Guys location has some of the best customer service I've ever…read moreexperienced, and it's all thanks to one employee: Hudson. From the moment you walk in, Hudson makes you feel welcome, appreciated, and like your meal actually matters. In a world where good service can be rare, he genuinely stands out. Now, we all know Five Guys isn't the cheapest place to eat--but Hudson makes it worth every penny. His energy, professionalism, and friendly attitude remind you that you're not just paying for top-tier burgers and fries, you're also getting top-tier service. And that combo? It's unbeatable. Honestly, Hudson might be the reason I keep coming back. The food is always delicious, but when it's paired with service like his? Game changer. Somebody promote this man already--#HudsonForManager.

The ribeye steak was mouthwatering and cooked perfectly! I asked for rare and I got a rare steak…read morethat was seasoned perfect! The asparagus was good! The waiter was attentive and recommended the ribeye steak and I am glad I got what he recommended. The ambiance is nice and had booths to sit in!

Showed up on a Friday night during the World Cup, and the place was packed. There was no seating…read moreavailable without a long wait, so we ended up eating at the bar. The bartender "Myra" was great and the people around us were pleasant, which helped the experience. The food itself was just OK, and one of the dishes came with a burnt corn on the cob. For the prices they charge, the quality didn't match. I'm not sure how this place has four stars -- it feels more like a 2.5 to 3-star experience.It's disappointing because the employees were genuinely nice, but the food didn't live up to the hype.

Tried the Hickory Burger and the Hook Burger with onion rings and sweet potato fries…read more Both burgers were juicy and flavorful. Onion rings were crispy and the sweet potato fries were good too. Solid spot when you're craving a good burger.

First time visiting or even hearing of Hook Burger. In the area and decided to stop by…read more Service was amazing. Robert, at the register made excellent recommendations and everyone that we encountered from the staff was super pleasant and helpful. It's a typical burger restaurant but I'm a sucker for a chicken sandwich and their buffalo version didn't disappoint (I'd ask for more buffalo sauce next time, but it was still tasty) Good onion rings and fries. I'd visit again to try burger.

It didn't seem particularly busy when I came in here recently, but there were some things going on…read morethat were distracting the servers, so I didn't feel like we had the best service. Our chips and salsa order was never put in, BUT it was totally fine because my boyfriend and I totally should have shared a burger! We ended up STUFFED with our Hawaiian burgers- they also mixed up our orders slightly, giving him a wheat bun with cheese and me a regular bun, no cheese, when I wanted the wheat bun and no cheese. It was not a big deal and my boyfriend just ate the wheat bun and I had the regular. No big deal. But a subtle thing that added to my less-than five star rating. Drinks were okay. Happy hour had some good deals. The Hawaiian burger is still elite. Everyone was friendly and I enjoyed the food, it just seemed to be a slightly off day for the service. Worth trying again!

Tonight was one of the most disappointing visits I've had at Islands and, unfortunately, it…read moreprompted me to leave this type of review. The one bright spot of the evening was our host, Sophia. She was welcoming, friendly, and made us feel genuinely appreciated from the moment we walked in. She provided the level of hospitality I expect from Islands. Unfortunately, everything after we were seated went downhill. We started with the spinach artichoke dip, which arrived extremely runny and lacked any real flavor. Even the "secret seasoning" couldn't improve it. It was not something I would order again. I ordered the Longboarder Burger and was equally disappointed. The bun had a strong, stale odor that made it seem as though it had absorbed the smell of a pantry shelf or had been sitting far past its prime. The smell was so off-putting that I had to take the burger apart and eat only the patty. Even then, the patty itself was underwhelming, lacking both quality and flavor. For a restaurant known for its burgers, this was unacceptable. Our server, whose name I don't recall, was absent for most of the evening. While I understand restaurants get busy, being busy shouldn't come at the expense of basic attentiveness. On more than one occasion, she appeared too rushed to fully listen to what we were saying. At one point, my partner was still in the middle of speaking when she simply walked away before he had finished his sentence. That left us feeling dismissed rather than cared for. I've always associated Islands with consistently good food and friendly service, which is why this experience was so disappointing. Sophia, the hostess, delivered excellent hospitality, but the food quality and the service we received after being seated fell well below the standard I expect from this restaurant. I hope management takes this feedback seriously, because based on this visit, I would hesitate to return.