Not impressed tonight. Appetite ruined and yet again another wrong order.. when food is 20-25 dollars a meal itd be nice to have a lil more attention to details. A fully loaded burger when only lettuce is requested is not what someone who cant eat any of those ingredients wants to have. And then the line is busy or disconnected so now im pissed upon arrival. And then u wanna correct me on what my brothers name was? Next time you fuck up take accountability and apologize maybe. Even now that im home with zero appetite i dont feel bad about calling out your mistake on here for your hundreth reviews. 40 dollars plus down the drain and an evening ruined. Thanks ladies read more

Fatburger & Buffalo's Express & now also Hot Dog on a Stick of Valley Village is a vibrant no to low frills location on the corner of Riverside Drive and Laurel Canyon Blvd in a spacious plaza next door to The UPS store, Subway, Starbucks and neighboring others. The service here is solid and the food is usually even more so. Love grabbing an Impossible Meal here, one of those Craig's Vegan Milkshakes (Strawberry, Maui-Banana or Chocolate). Perfect fries and portions in Fat Fries, Skinny Fries, or Sweet Potato Fries forms. Dairy free cheese via Daiya. A fair amount of seating. Free Wi-Fi. Restrooms for customers. Typically clean and with great temp control on the inside. Definitely on the smaller side overall and one of the local few that feels a little off beat as far as where is resides, sort of tucked away. Locations nearby in North Hollywood, Studio City, Sherman Oaks and Van Nuys have either a stand alone burger joint vibe or more noticeable signage, especially at night. I tend to order out from here more than I dine in, but don't live to far so may pop in for a proper sit down meal for lunch, dinner or a late night fix. Open until 3am daily! read more

What are they putting in the burgers here? Of all the Fatburger meals I've had in my life (there have been quite a few) this was the best Fatburger I've had. We came in for a late bite on a Friday night and it wasn't too busy. There were some shady characters who were using the bathroom for something questionable, but the staff made them buy something first at least. Interesting people watching to say the least! The staff otherwise was friendly and worked quickly to get our order together. They offered extra sauces as well. It's nice they have impossible and turkey burger option, both of which I have had and enjoyed, but it's all about the classic fatburger with ALL the fixings. I am also in love with their sweet potato fries that are thick, yet crispy and seasoned super well. Great food to take to go or dine in for a quick bite. They do have some tables inside even though the place is a bit small. I would definitely stop by this location again! read more

Fatburger & Buffalo's Express - Burgers Near Me - Valley Village, California

This place never disappoints, and it is probably the only place fast food that I ordered from once a while with my team at work I choose the grilled chicken sandwich with potato fries So scrumptious read more

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Fatburger was established in 1952. I am not really a fan of Fatburger. Today, I wanted to try it again. Last time I've tried it was back in 2016 at their other location on Ventura blvd. Prior to that, I have had my share with them in their Hollywood location which probably no longer exists! I walked in around 2:40pm and started taking my pictures of the place before ordering my food. Jennifer, the manager was wondering who am I and why am I taking photos? I told her the reason, but she still wouldn't budge. Took my pictures by telling her "if you give me a great service, I will give you a great review on Yelp". She took my order, but was still a little skeptical about my photos. I ordered their Original Fatburger Meal that comes with regular fries, and medium soda. Minus mustard, pickles, easy mayo, asked for grilled onions, got raw onions instead.. with American Cheese. Fries tasted DELICIOUS, CRISPY, & FRESH! The meat on the other hand didn't taste that good. It was a bit oily for my liking. They have extensive menu options from wings, burgers, soda, hot dogs, and dessert such as shakes, cookies & more.. Place was clean, but not a very good vibe inside. Plenty of parking shared with numerous businesses. Has 2 bathrooms. Thank you Jennifer & Fatburger. Also, thanks for the free sample of the chocolate chip cookie and the nice conversation towards the end.. read more

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The food and service are great... I really love coming here to eat and the employees are always really nice, but unfortunately you can get a sunburn if you come here around 6 PM.... the inside can really use some blinds or tints, because without them, the sun is absolutely torching you. Have to give 4 stars instead of 5 due to that alone. read more

came here a day or so ago, first time having fatburger. I was glad to see it had glutenfree buns so i could actually enjoy a burger without getting sick. Ordered a large fatburger with fries and it definitely tastes like it was homemade. Very filling and the burger looked as advertized too, not some small flat sad excuse for a burger. Will be coming back here next time i need a burger for sure! read more

Was on my way home from a very late night at work. Stopped by one of the few food joints that are open after 1:30 AM. Miguel made it such a positive experience. He was so kind, friendly and his hospitality went above and beyond the average "fast food" dining experience. Thanks again! read more

Idk why I've never left one of these here before, but the grilled chicken sammy and turkey burger are my favs if ur not looking for a Viking sized meal. However, I did master the XXXL fatburger challenge... and even tho they never put my pic on the wall, I still come back -- more often than I'd like to admit lol. I love all the employees at this location (even Sara), butt I come back the most for that milkshake from Miguel, complete with his charming smile. Honestly, might have to walk back again tonight. Feelin kinda snacky read more

I really appreciate that you offer the impossible burger and I found the staff very friendly. I do feel like somebody could adjust the new AC as it's sort of like eating your meal and a wind storm. read more

Everytime i come the female manager with colored hair is in the restroom for like 3-10 minutes! One time there was this old man waiting, and she was literally in the restroom for seven minutes, and he was already there waiting, and she gave him the worst attitude ever when she came out The third time I came and she was in the restroom for a few minutes to it literally grossed me out. I know she's not cooking, but still. read more

If you want Fatburger, GO HERE!!! This is a hidden gem of a Fatburger. It faces Laurel Canyon so most people don't see it. This restaurant is super clean and the parking is much easier than the one in Studio City. The service is excellent and my order was perfect!! Finally, they take PHONE ORDERS!!! This Fatburger answers the phone and take your order without adding surcharges that online ordering will do. read more

Stopped here late night after a show. The cashier and cook was so nice. The burger ans fries were hot. My milkshake was good. read more

Fatburger & Buffalo's Express - Entrance - Burgers Near Me - Valley Village, California

I stopped by this Fatburger this morning to grab my lunch. I came right when they open so I was their first customer of the day. I parked across the street because there more parking spots over there compared to the limited spots the plaza this store is in. I haven't been to a Fatburger in over 10 years so I told the lady who was working the cashier. She explain the whole menu to me and her recommendations. I went with the classic burger with no onion, radish or pickles. I also added a side of steak fries with my order. She told me it would take about fifteen minutes which I was fine with. I sat down and waited for my food to come out. When it did, it looked delicious but be aware that it is pricer here. I got charged extra for American cheese. I thought the burger was okay but it's not my favorite. The fries tasted very plain and eating it with ketchup didn't help much. The dining experience here is very limited because there not many seats and the bathroom is only locked by a key. read more

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I have been to this Fat burger location before. Burgers were good and fresh. I got a single back on cheeseburger with a few items on it. I added bacon and cheese. They charge you arms and legs for extra toppings on your burger. But, all in all I love Fatburger. read more

Fatburger & Buffalo's Express - Great Bacon Cheeseburger - Burgers Near Me - Valley Village, California

Dude these guys saved the day!!! I needed some chili cheese fries bad you know when you buzzing and you just have a craving!! They hit the spot!! Thank you for saving the day at 2am!! read more

I wanted to say thanks to Jennifer and the Fatburger team! Every time I visit it's a pleasant experience. Thank you Jennifer for the awesome hospitality! read more

Fatburger & Buffalo's Express - Skinny Burger and Sweet Potato Fries - Burgers Near Me - Valley Village, California

This review is ONLY citing my experience tonight. One of the most UNPLEASANT customer service experiences I've had in a long time. Me: Hello how's it going? Employee: You want to just tell me what you want to order? Me: ....uhhh a Fatburger, no mustard add mayo Employee: (annoyed and points to the sign with the burger setup infographic with all the ingredients)...See that there...thats what is on the burger...just tell me what you don't want. Me: Speechless and I walk out read more

Fatburger & Buffalo's Express - This rude employee is absolutely hurting your business. - Burgers Near Me - Valley Village, California

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Great service. Food is o fact every time and for LA the price ain't terrible. It's a must if ya like a perfect burger.

This was my first time at Fatburger in valley Village, and I have to say--it was such a great experience, thanks to the gentleman working at the front. From the moment I walked in, he was warm, kind, and genuinely welcoming. He didn't just take my order; he made me feel like a valued guest. In a world where customer service can feel rushed or impersonal, his positivity and professionalism really stood out. Management: you've got a gem of an employee here. His kindness turned a quick food stop into a highlight of my day, and I hope he gets the recognition he deserves. I'll definitely be coming back--not just for the burgers, but for the people who make this place feel so inviting. read more

Fatburger was an absolute disaster. From the moment I opened my Postmates order, I could tell this experience was going to be a disappointment. The food was the real nightmare. The onion rings were beyond burnt, practically inedible charcoal (see pic). How hard is it to fry onion rings without turning them into blackened rocks? Who in their right mind would let an order go out like this? It's clear the employees lack the skills needed to prepare even basic fast food. Fatburger failed on every front, and I will never be ordering from them again. Save your money and your taste buds--avoid this place at all costs. read more

Fatburger & Buffalo's Express - Charcoal Homemade Onion Rings. Doesn't it look appetizing? - Burgers Near Me - Valley Village, California

I came to this location and was greeted by a friendly smile. It was my first time and Francis really made me feel warm and welcomed. I will be returning. I love how clean the restaurant was. Thank you Francis for your great customer service read more

Honestly much better than in and out lol I know that sounds crazy but I love them so much I love there fries its so good

Me and my son got the kids burger meals and it was just the right amount of food and the food was good worth the $15 each meal read more

Fatburger & Buffalo's Express - Burgers Near Me - Valley Village, California

This is the only Fatburger I will go to regularly due to how awesome the staff are. Jennifer and Carlos always do an amazing job making me feel welcome and the way they prepare make my food here is always on point. 10/10 experiences for me everytime. read more

My daughter and I always come here for the hot dog on a stick and the skinny fries. Not only is the food super-fresh and delicious, the employees are the nicest, friendliest, most gracious I've met anywhere. I love this place! read more

I went to Fatburger today at 12:30pm 3/24/25 at the Laurel Canyon location and I gotta say these burgers are amazing. I ordered the Double King Burger with Cheese. So good. Just wanna say thank you to the staff for the service and the King Burger was excellent. Really really good. Also the tables and restrooms were clean and fully stocked. Thank you Fatburger much appreciated. ... read more

It's like they haven't changed their frying oil in quite some time. The fat fries were terribly soggy and tasted like they were frozen for too long ( freezer burn ) and tasted of old fry oil along with the hot dogs on sticks that were so bad I threw them directly into the trash after one bite along with the fries. The only edible item was the burger and frankly I won't order that again either because we threw away half of our meal. So a true waste of money. This place does seems to have lost its give a care about anything and especially their food quality. Side note. Went to Fatburger on Ventura blvd studio city three weeks ago and it was excellent. read more

It was first time to this location and my family loved it, Especially after our long died trip of a drive. This FatBurger location is by far the best FatBurger in Los Angeles that I have ever enjoyed! The Burgers were huge, well seasoned and looked amazing! I recommend the place. read more

I had a horrible with the North Hollywood location scam with a buy one get one thousands island burger and only received on burger. This location somehow made up for it sent two burgers when I had to turn around and order another burger to replace the one o didn't get from the North Hollywood Fat Burger. I don't know if they are same owners but I ended up getting two burgers and only ordered one. By the time slm this was happening I lost my appetite I was so upset. I thank this location for trying to make up for another locations issue. read more

Fatburger & Buffalo's Express - Use this location if you want the promotion honored - Burgers Near Me - Valley Village, California

Horrible and disappointing services from the cashier. Our order was not only given to another table while they picked at our food, cashier proceeded to give us the same meal after taking it from them.. i asked for a new burger and came back wrong and he had the nerve to charge for cheese after we had already paid for it. This cashier should be fired or reprimanded for his attitude and bad services read more

Fatburger & Buffalo's Express - Never hire incompetent cashiers - Burgers Near Me - Valley Village, California

The food made me sick and will never go back. My burger was cold. The cookies were amazing though!!!

the greatest of them all, excellent preparation, no mistakes in orders, extras are taken care of, carefully wrapped, etc., This is your go to hamburger place. read more

This location is better than the other nearby locations, specifically Woodland Hills Service 5 stars- the young man at the register is very friendly and helpful. Truly one of the best experiences in a fast food location Food - 5 stars The burgers tasted great, were well made, and the staff hot the order right . Absolutely one of my favorite locations. Choose this location and reward the hard working team with your business. read more

Amazing service at any time of the day especially with Francis working !! Definitely coming back thank you so much for this bomb warm food after the bar coming back soon thank you !!!! read more

This is the worst location for fatburger. I Recently ordered a skinnyburger plain you know something like in and out where it's wrapped in lettuce and tomatoes and a side of plainwings. Came home and saw just plain to beef patties like I'm a freaking dog, and the wings were gross I wouldn't give it to my own dog. Damn. So I called and they did not explain me how it's made I said I want something like in and out. Went back it was even worse then the 1st order as you can see in the pic. 2 patties drenched in sauce and few shredded lettuce in between. Never again ill go there. In and out is the best. read more

Fatburger & Buffalo's Express - Skinnyburger - Burgers Near Me - Valley Village, California

I go here on my lunch break pretty often and the food is always amazing. The customer service is fantastic and I always enjoy my experience. Carlos is exceptional when it comes to making customers feel at home. Highly recommend this location :) read more

This is my third visit to this restaurant recently and I really like their burgers, especially the patties that are cooked just right and the juices that come out. Special thanks to Jennifer for her really polite service attitude. read more

This place is so amazing because it stays open late . I live in studio city so this was a pleasant surprise when I was googling and craving hot dog on a stick at 1am . They are open until 3am . The customer service is so amazing . Whoever was working last night is an amazing employee . He was friendly , attentive , nice tone and overall so helpful . The food here is fresh and cooked to order. The dining room is small but very clean . I ordered the cheese dog and lemon pepper wings . Having 3 restaurants in one was pretty cool for options . I loved the cheese bar . It reminded me of my childhood and the lemon pepper wings were seasoned to perfection . I wish I would have got them crispy but they were still good . I took them home to warm up in the air fryer so they were crispy and delicious . I will be back when I'm craving late night munchies . read more

Fatburger & Buffalo's Express - Restaurant is 3 in one restaurants - Burgers Near Me - Valley Village, California

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Every time it's something at this location, Laziest workers ever. Ordered a burger and fries and it wasn't ready for 30 minutes past the time I ordered it. It wasn't until I asked what's taking so long that they started making it (?) then I get home and the food is made wrong and missing ingredients I paid extra for. Would be such a great establishment if it wasn't run so poorly. read more