It didn't seem particularly busy when I came in here recently, but there were some things going on that were distracting the servers, so I didn't feel like we had the best service. Our chips and salsa order was never put in, BUT it was totally fine because my boyfriend and I totally should have shared a burger! We ended up STUFFED with our Hawaiian burgers- they also mixed up our orders slightly, giving him a wheat bun with cheese and me a regular bun, no cheese, when I wanted the wheat bun and no cheese. It was not a big deal and my boyfriend just ate the wheat bun and I had the regular. No big deal. But a subtle thing that added to my less-than five star rating. Drinks were okay. Happy hour had some good deals. The Hawaiian burger is still elite. Everyone was friendly and I enjoyed the food, it just seemed to be a slightly off day for the service. Worth trying again! read more

Islands Restaurant - Burgers Near Me - Burbank, California

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Tonight was one of the most disappointing visits I've had at Islands and, unfortunately, it prompted me to leave this type of review. The one bright spot of the evening was our host, Sophia. She was welcoming, friendly, and made us feel genuinely appreciated from the moment we walked in. She provided the level of hospitality I expect from Islands. Unfortunately, everything after we were seated went downhill. We started with the spinach artichoke dip, which arrived extremely runny and lacked any real flavor. Even the "secret seasoning" couldn't improve it. It was not something I would order again. I ordered the Longboarder Burger and was equally disappointed. The bun had a strong, stale odor that made it seem as though it had absorbed the smell of a pantry shelf or had been sitting far past its prime. The smell was so off-putting that I had to take the burger apart and eat only the patty. Even then, the patty itself was underwhelming, lacking both quality and flavor. For a restaurant known for its burgers, this was unacceptable. Our server, whose name I don't recall, was absent for most of the evening. While I understand restaurants get busy, being busy shouldn't come at the expense of basic attentiveness. On more than one occasion, she appeared too rushed to fully listen to what we were saying. At one point, my partner was still in the middle of speaking when she simply walked away before he had finished his sentence. That left us feeling dismissed rather than cared for. I've always associated Islands with consistently good food and friendly service, which is why this experience was so disappointing. Sophia, the hostess, delivered excellent hospitality, but the food quality and the service we received after being seated fell well below the standard I expect from this restaurant. I hope management takes this feedback seriously, because based on this visit, I would hesitate to return. read more

Is this elevated chain restaurant dining? I try to rate things for what they are. Contextually, you'd think Islands is at the level of Denny's and IHOPs of the world. It is above par. I consider Islands a step above them all. I've had it locally in the SGV, in Arizona, and at this Burbank location over the years and it never fails. Islands is consistent, down to the Hawaiian decor and furniture at each restaurant. Burgers will be abundant. Bottomless fries and their fry seasoning are a must. I enjoyed happy hour special nachitos, a chili cheeseburger, and my go-to Diet Coke (don't judge me). The service was fast. The food was hot and substantial. The TVs all had different sporting events on to keep me entertained by men tossing orbs in various fashions. After reading over the reviews here, though, I need to come back and try the endless tortilla soup recommended by Emese S. Parking is free in a structure here next to this Burbank location. No validation required. read more

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I've been coming to Islands since I was a child, and it has always been one of my favorite places. The food is delicious and brings back so many great memories every time I visit. I recently came in to celebrate my birthday, and the experience was wonderful. The staff was friendly and professional, making the celebration feel extra special. As a thoughtful surprise, they even treated me to a dessert at the end of my meal. Great service, great food, and a consistently enjoyable experience. read more

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This is one of the places where it just gives me "good ol' days" vibes. They seems to always have the same quality through the years. I did see some changes with the place though. It seems like all the fun decor is out with the tropical birds and all. Food was great overall but for some reason I feel super heavy and I feel like that's usually when I get the onion reds. We took full advantage of the happy hour menu in which I was surprised and excited to see. Overall great service and food was good. read more

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Islands in burbank was good, service was quick, got seated fairly quickly. I think the burgers always hits the spot and I typically get the Bleunami or Kilauea. Those are my favs thus far and recommend those for the ones who like stinky cheese and spicy. read more

When you think of Island's, you think of juicy burgers, tangy tacos, and a full bar ripped straight out of Moana's land with the thatched roof decor and colorful, tropical cocktails. Next time you're visiting, I double dog dare you to forget about the faves you normally order off their food menu. Try something new to keep things spicy. Soup soup bottomless soup. If you want another large bowl, just ask for another round. Much like ordering off In-n-Out's secret menu, this large, endless bowl of Tortilla Soup is one of Island's best-kept secrets. Yes, you'll find it on the regular menu, but you probably skipped past it for one of the many other island favorites. I get it, I skipped past it for years--until a cold winter's night. With a hint of spicy kick, it was a warm welcome to my belly and my soul. Hungry? On a tight budget? This is one great deal, too. And it's chock full of good stuff. Lots of hearty chicken and vegetables in each spoonful, and then it's all topped with jack & cheddar cheeses, fresh avocado, and lime tortilla strips. Best part is, you can keep the soup on a loop, just like those surfing videos with Kelly, Laird, Steph, Molly, and Kai. read more

Islands Restaurant - Bottomless Tortilla Soup - Burgers Near Me - Burbank, California

Great service! Always a solid choice. Love the chicken tortilla soup. Even better with a soup salad combo. Easy parking. Clean facility. Lots of TV screens. Solid eatery with good prices and good food. read more

Islands Restaurant - Lunch special. Soup and salad - Burgers Near Me - Burbank, California

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"Solid Burgers, Free Guac Wins, and Laid-Back Island Vibes." I finally made it to the Islands Restaurant in Burbank and honestly, it's still such a solid spot for a areat meal. The tropical, surf-themed vibe is always a mood lifter. especially if vou're iust looking to unwind. I iust wish they could have put the sound of the ocean somewhere however they could stop there and not place the smell or the sound of the seagulls anyway moving on the secret here is to log into their rewards app as soon as you sit down. Just for signing up/checking in, they usually hook you up with free chips and salsa and guacamole which once you show the code to the server she will take it off your bill at the end of your visit. This salsa has a little kick to it, and those chips are warm and crunchy, the guacamole is really creamy but vou have to put their secret seasoning into it to give this guacamole its best life. FREE Chips and salsa and Guac.. is always the way to start things without spending any money For the main courses we shared the Hawaiian burger (their classic bacon cheeseburger with a pineapple slice and teriyaki sauce). The bacon was perfectly crispy and works with their juicy patties. lf you're a fan of a good, messy burger, this is it! We also shared an order of wings, (Barbecue flavor). They came out kinda warm,not hot which was a slight disappointment) but had that perfect crispy exterior while staving tender on the inside. The BBQ sauce was super flavorful with the house ranch. The service was friendly and still surprisingly quick for a non busy afternoon, and since it's right near the parking structures in downtown Burbank, it's super convenient. But there is parking on the street as long as it's not longer than 2 hours I believe definitelv check for vourself on the parkina situation however this place is Definitely worth a stop if you're in the area and want something reliable and tasty. read more

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Islands Burbank used to be one of my haunts in college. My friends and I would drive over from CSUN & spend way too much time here eating burgers and having a great time. Some things have changed, but the overall vibe, quality of food, and friendly service remains the same decades later. I will say parking can be less than ideal. This location is in a very busy area next to one of the most popular theaters in the country so the surrounding parking structures fill up fast. Especially on weekends and summer. Plan for extra time to park. The other big disappointment is that the fries are no longer endless. Island has some of my favorite restaurant fries and I always loved eating them until the very second we stood up to leave. They were like the chips and salsa at Mexican restaurants: old reliable that was always there to fill you up. Now, you pay per refill and that's just a huge blow to the greatness that is Islands in my opinion. The Shorebird burger is one of my favorite burgers anywhere. Yes, it's chicken but it's always juicy and well cooked. it's complemented so well by the mayo and other toppings. I know Island has a lot of great burgers and dishes, but in my opinion, Shorebird is the gold standard on the menu. You need to check it out. In all, Islands Burbank continues to be a great Island location. It's no longer my closets location, but because of the nostalgia, great staff, and location to other amenities, it's one I still find myself going back to all these years later. read more

Not that great. Happy hour is cool. I really liked the margaritas and chips and salsa. I ordered a Chinese chicken salad which I thought was good . The fries are really bland and dry and the burger was not it. I haven't been to islands in years but I remember it being so much better. Our server got busy and kinda forgot about us towards the end. My family and I will not be returning. read more

Islands Restaurant - China Coast Salad - Burgers Near Me - Burbank, California

This is from a prior visit and photos were in my drafts. Islands is always fun especially during fiotball happy hours on Mondays and Sundays! Great hh food, friendly servers and relaxing place to watch the game game read more

Islands Restaurant - Happy hour nachos - Burgers Near Me - Burbank, California

What better place to get a burger than Islands. Normally, I would order their double burger off the long menu, I opted to try their patty melt this time, also off their lunch menu. Quite greasy from the butter on the sourdough bread imo, but thats to be expected. It was tasty though. I ate half and was already full and took the remaining to go for a second meal. read more

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Islands has the best burgers because their gluten-free bun is delicious! I always order their burger and ask for ranch and buffalo sauce to eat with it! It is mouthwatering and the bun is fluffy and taste like real bread! The french fries are always crunchy and fresh! The service is fast and my waiter was very sweet! The ambience is really cute because you feel like you are in Hawaii! read more

Islands Restaurant - Burgers Near Me - Burbank, California

I love islands!! Islands always hits! I love their burgers. Fries are amazing! My fave burger is either the Big Wave or the Longboarder. Such good burgers!! At a great price too. Love this location! Thanks! read more

Thank you Diana and Shannon for the wonderful service you provide us always with a smile (: Food is always great ! (: read more

A staple in downtown Burbank for decades that has continued to survive and keep its relaxed and original vibe. Though from a food and service perspective, maybe it's time to upgrade that to current times. While I've always appreciated the island vibes and somewhat simpler menu offerings, it is no longer delivered with the same quality and consistency as before. As with many guests, the cheese fries are a must have, though as of late, the quality of the food has been lackluster at best. The fries have been overcooked, or the cheese has been burned twice to the point it's barely edible and questionable why it was even served seeing the dish. So not sure whether the simple recipe has changed or they just can't execute a simple appetizer of fries and cheese. The burgers and chicken sandwiches are good and have remained unchanged. While they can be messy with the sauces, the flavor is still there. Only issue in this aspect is they often don't cook the burger as requested. My last medium well burger had more pink than a medium version and was inconsistent throughout the patty, which was even more odd. While this place will continue to hold nostalgia over 2 decades of coming here, the visits seem to decline over the years as the price/service is no longer commensurate with the experience. As an extra sidenote, their rewards program is horribly clunky at best. You are supposed to scan a barcode on the receipt that is not even printed there and just trying to get points for your spend is almost more hassle than it's worth, yet after spending a couple hundred dollars here every few months, would like to get something back for my spend. Yet another point of what should be increasing business, causing more dissatisfaction. read more

My best friend and I frequent Islands in Burbank and we like to go for happy hour, at the bar area. There is a great server/ bartender named Deanna and she knows what we like every time we go, and gets it just right. The food is great, anything from their delicious salads to their mouthwatering burgers. The drinks are delicious and a nice variety of tropical style drinks, such as maitais and blue ocean. The atmosphere is pleasant. We can usually find a table and they have sports on their large TVs, such as Lakers or Dodgers games. Fun crowd and great service! Highly recommended. And the prices are very reasonable. read more

Islands Restaurant - Maitais - Burgers Near Me - Burbank, California

If Islands ever closes, I will be devastated. One of the true last remaining Happy Hours. 3:00 - 6:30 PM, EVERYDAY. The wait staff is always delightful and the burgers and appetizers deliver. A Burbank Gem. read more

I wanted to recognize Islands Restaurant manager George for his outstanding customer service. I had an issue with my cheddar fries, and George immediately stepped in, took care of the situation right away, and sincerely apologized. Once George got involved, the service became amazing and went above and beyond my expectations. George is truly a keeper as a manager. He deserves a raise and recognition from corporate and upper management for the excellent way he handled everything. Your professionalism, quick response, and positive attitude made a big difference. Keep up the awesome work, George! read more

Went here before a long weekend for lunch. I chose to select an item from the lunch menu - for me I selected the tacos. Its the same portion from the regular menu but for lunch its about $3 cheaper. My friend got the protein bowl - this was not on the lunch menu. Both meals were great. Our waiter checked on us several times was nice when we asked for more salsa and more sauce. Service is quick and fast, but you don't feel rushed out of there. You walk into Islands and definitely feel transported to that island life. While we didn't get it this time we have previous had a Mai tai or another one of their "island like" cocktails. Its always a fun time. While on a busy street, there is a free parking lot located behind the restaurant that you can park up to 4 hours. read more

Islands Restaurant - Lunch Special - Tacos - Burgers Near Me - Burbank, California

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Food and service was not good. Sat in the bar area and was barely acknowledged nor did anyone check in to see if we needed anything. Utensils that were brought out were not clean. Huge bummer! read more

We're regulars. Every menu item we've tried has been great. I especially like the bowls, as well as the China Coast salad, and my husband loves that the beers are served at the perfect temperature: cold! We always love seeing Jade (at the bar or the main dining area) who is very friendly, helpful, and efficient. All the regular staff members work great as a team. Every visit to Islands is a joy. Highly recommended! read more

The servers Grant, Donavan and Brandan always provide great customer service at the Porter ranch location. They check on us through out the dining experience. Food comes out promptly and correctly the way we ordered it. We go to this location often and always ask to be seated with one of them. They are just great servers. read more

This restaurant is a great place for large and small groups! It also has a very tropically vibe. If you have fries and the burger then always add ketchup! read more

One of our family favorites. Something for everyone! I love visiting to see what special themed drinks are available. Islands is one of the only places where I rarely stray from my usual meal: Hawaiian Turkey Burger, add the Island Reds, salad instead of fries. Always so flavorful! I also crave the Tropical Iced tea when I'm there. Service is always good! read more

Islands Restaurant - Mai Tai - Burgers Near Me - Burbank, California

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Island's has what I think the wvat lunch time specials around. I was/still am super disappointed they took the chicken wrap off the lunch time menu, it was a staple, but they have quite a few other options that are all yummy and don't break the bank. Service is the only thing that is hit or miss, more miss that hit. You will usually see the same servers, but some of them are very disgruntled, and you can tell there is tension between the staff which makes it very uncomfortable. In any case, during my most recent lunch time visit, I ordered the patty melt with French fries and my friend out the turkey big wave with French fries. We also got the passionfruit iced tea, and as someone who doesn't normally like or go for iced tea anywhere, that is the only thing I drink at Island's, its that good. The food was good. I probably won't get the patty melt again since it was extremely oily, but I have had their Mediterranean bowl, mainlander salad and soup and salad combo and have loved all of those, which also happen to be far healthier and protein packed. I always like the decor and vibes at Island's, yoy literally feel liek youre at an island and instantly feel relaxed. There's a free parking garage attached with a couple levels which is very nice! read more

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We've been coming to Islands regularly for the past few years, and Jade is hands down our favorite server. She is incredibly attentive, always makes our visits fun, and has such a great sense of humor. Our kids absolutely adore her, and she always goes out of her way to make them feel special too. At this point, we actually plan our visits around her schedule and always request her section. We're genuinely bummed when she's not there! Jade truly makes every experience better, she's wonderful. read more

This location is nearby a couple of parking structures. The interior has a fun Hawaiian/tropical theme. The food arrives quick. The service was fine. You do get an option of wheat or white buns for the burgers. The patties can only be cooked down to medium. I got the hula burger. It was pretty good although the mushrooms seems overly seasoned. These burgers are usually big and they come with a good amount of fries. It should fill you up or leave you with leftovers. This definitely a safe spot to visit with family for a meal. It is a bit pricey but at least you get lots of food. read more

Islands Restaurant - Hula burger, white bun, fries - Burgers Near Me - Burbank, California

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"GREAT FOOD - Jade was our server, lovely lovely!" My partner and I recently visited Islands in Burbank, CA. Food was spot on. I loved their mini-cheeseburgers, it's just the right amount of food. Our server who I believe was named Jade could not have been sweeter. She could not have been kinder and was just fun. AND our order was completely perfect. We'd definitely be back and I hope she's working. Overall I think what you get and the prices were quite affordable. I only hope they are around for many years. read more

Yesterday Deanna was a excellent server/bartender. There was a order that was wrong but she immediately corrected it but it was her positive vibes with her tone that made my visit pleasant. I will be returning soon again thank you for the hospitality Deanna and team read more

Super quick. Customer service was satisfactory! 10/10 quick lunch. This meal is perfect for your 30 min lunch break. read more

Islands Restaurant - Soup and Caesar Lunch - Burgers Near Me - Burbank, California

Lunch today at islands and this team nailed it! Food was great and our server, Bella was awesome. Prompt, courteous, friendly and it was her FIRST DAY! All the things we would expect from an experienced server. Extra drink refills and extra napkins without being asked, all the right questions at the right time, that we sometimes forget like "Are you a member of our rewards program?" (Saved us $10!). Great job Bella! read more

My husband and I shared the Malibu burger and the Maui burger. They were both okay, we've definitely had better experiences in the porter ranch location. We were quite a big party but it wasn't that busy the night we came here for dinner. The chili fries were really good and great for sharing! The onion rings were good as well. I also got their mango and pineapple refreshers - super good and refillable! read more

Islands Restaurant - Burgers Near Me - Burbank, California

We came to Burbank on a buisness matter It was lunch time, we like "Islands" We had our service dog with us. When we arrived the manager said " service dogs only " we said he is a service dog, proceded to sit us ... When our waitress arrived and we were ordering, we asked if they had Something we can order for our dog, ( many restaurants provide doggie bowls or grilled chicken and rice She said she didn't know, went to ask the manager, I think that's something she should had know !! Came back said there was nothing but could give us a bowl with water after once we were leaving .... Which she did once we paid and leaving. Very disappointing for animal lovers and service dogs !! He was such a good Boy he sat quietly under the table the entire time we sat and ate. I vote Lazy Dog !!! read more

Islands Restaurant - Burgers Near Me - Burbank, California

Islands, 2007: Elephant Bar was across the street. A bustling Sears anchored the mall. I could have taken a blurry picture of my food with my pink Razr. Before earlier this year, I hadn't been to Islands Burbank since the late Aughties, but I'm happy to report it's still a fun spot for a burger. We stopped in on a Sunday afternoon after a movie at the AMC. There were plenty of families, but there was no wait, and we were seated in a quiet area by ourselves. We ordered the tropical drink flight - Deep Blue Sea, Mai Tai, Big Island Iced Tea, Ship Wreck. They were all delicious, and surprisingly (as I don't usually like Long Island iced teas), the Big Island Iced Tea was the best. We ordered burgers, the Malibu (bacon burger) and the Kilauea, which was a "jalapeño and black pepper-crusted patty" with jack cheese, chipotle aioli, and "Island Reds" - fried red onions. They gave me a Mauna Loa-sized heap of the Island Reds, most of which I scraped to the side. The spice-packed patty overpowered many bites of the burger with a dense peppercorn taste. Overall, it was a nice burger - a dollop of ketchup offset the peppery taste somewhat. Both sides of fries were hot and crisp, served with a thick, smoky BBQ sauce. We'd come back to try more menu items. So many chains have come and gone throughout downtown Burbank, but I'm glad this one is still there. Mahalo. read more

Islands Restaurant - Flight To Paradise - Big Island Iced Tea was the winner for me (and I don't usually care for Long Island Iced Teas). They were all tasty. - Burgers Near Me - Burbank, California

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Disappointing. The girl at the take-out counter was very nice. The Malibu burger & fries left quite a bit to be desired. Flavorless & uninspired. read more

I stopped in for lunch with a fried from out of town and we really enjoyed our experience. There was plenty of parking at that time of day and we walked in and were seated immediately. My first impression was that the restaurant was very clean. Islands has a beach vibe and plays surfing videos on their TV's with a relaxed beach style music playing throughout the restaurant. Our waitress was awesome and took care to make sure we had a pleasant experience and everything we needed. The burgers were delicious. I ordered the Hawaiian which is my favorite! Messy, but always delicious. My friend ordered the Malibu and he was very impressed. This place is consistent and never let's me down. Keep up the good work! I will return!!! Enjoy!!! #jshoeats read more

We have not been here forever and decided to try this place. So much has changed for the good. We were able to get a Turkey burger rather than a beef burger. LOVE IT! there are no more refills on the fries but who needs the extra calories. Everything was perfect temperature. We will be back again. We were so hungry we forget to take pictures. read more

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Everything is good here I always came here with my family I really enjoy the food the tortilla soup it's the best read more

Islands Restaurant - This is tortilla soup - Burgers Near Me - Burbank, California