I want to share my disappointing experience with Randy, the owner of Metro Fitness. I moved In July…read moreand was committed to investing in my health before starting a really stressful job. In July, I purchased a $700 pass for 10 personal training sessions as part of a "summer special", with the promise that a master's-educated trainer would be available. Unfortunately, that trainer never started working at the gym, and I was not informed of this until late September--months after waiting and following up. Despite knowing my schedule, Randy repeatedly suggested trainers who were already fully booked. He then set me up with an unqualified intern who worked at the front desk. When I expressed my concerns, he acknowledged that this wasn't acceptable and offered Pilates as an alternative. However, that turned out to be another false promise, as no sessions or teachers were actually available. After months of back and forth and empty promises, I requested a refund, as it was clear I was not receiving the services I had paid for. Randy initially agreed but then delayed the refund, citing financial excuses like needing to wait until after the "metro gala." By November, I still hadn't received my money, and he stopped responding to my calls and texts entirely. Now it is mid January. This has been a frustrating and disheartening experience, especially as someone in a low-paying position after completing graduate school. I share this in hopes of warning others about this gym and Randy's business practices. If anyone has advice on handling situations like this, I would greatly appreciate your guidance. As an aside, I had a bad experience with a trainer there who was really creepy and asked extremely personal questions. Most of the gym is dedicated to the personal training space. There are never wipes or cleaning supplies convenient or restocked to clean equipment after use.

I'm enjoying my personal training sessions very much. They're not always easy, but that's the…read morepoint. Douglas, my trainer, is pushing me the right amount to make a difference and I always leave feeling good about the work I've done and his partnership in my progress. Also it's just a great gym. It's a great place to focus on the workout but you always run into cheerful people that work there.

Elite just celebrated their 10th anniversary! The coaches are amazing! They work w/you to…read morepersonally develop a fitness plan. They also offer nutrition counseling and are so supportive in guiding you on your fitness journey. It's not just a gym~~ it's a supportive family!

The best gym in upstate NY. John, Jose, Sara and Kasey are all knowledgeable, encouraging and ready…read moreto modify your workout to suit your age and ability. Not long and you'll feel stronger, healthier and part of the Elite family!

I think this probably started as a supermarket as the big open space is laid out with lots of…read moretreadmills and fitness equipment. I had no problem checking in with my black card membership, stowing my stuff in a locker and then spending some time stretching before doing thirty minutes on the circuit. Shower area was not very well lit and there's no shelf in the shower. I don't like putting my stuff on the floor. An improvement that needs to be made. Four showers and I had plenty of hot water at least. [Review 1542 of 2024 - 458 in New York - 22565 overall]

I've been going to the Westvale location for several years. Recently the get a lot of new equipment…read moreand they took away the 30 minute workout area out and put more free weights. And removed most of the stationary bike with the back on them. Replace them with hard plastic ones. Try riding that for over 30 minutes especially with spinal problems. I do not do free weights. They should consider bringing back some of the equipment that was remove. For now I will be going to a different location that has the old equipment. Best thing about Westvale are the employees

You will get a good workout, but it is very expensive and there are much more reasonable options in…read morethe area, especially small businesses that aren't under a corporate umbrella. Being corporate it does give you access to use other locations, but unless you travel routinely the higher price and loss of personality isn't worth it. Personally I don't like the heart rate monitor and comparison aspect of class, but the workout is good and the staff seems helpful and motivating.

This was our first visit to an Orangetheory outside of our home studio and it was a great one to…read morevisit! We easily made our workout reservation through the Orangetheory App and followed up with a phone call to ensure our place in the class. We were told to arrive a little earlier to get a tour of their studio. Parking is really plentiful in this lot, next to a Nature-Tyme and petco. It is much different and larger than ours, with a couple of showers (and sign up boards for the showers), a locker room with locks and a coat room (we don't see coat rooms in So Cal). Towels were available for purchase for $10 each (double the cost than our Tustin location). We signed waivers and grabbed a treadmill card, awaiting class. The day we went you could test out Reebox shoes during your class for purchase later. Hannah was our coach for the hour and she was great! She explained the goal of 12+ splat points and the exercises and switches. I loved the layout of this studio--staggered weight stations so no one was in anyone's way, though not sure how that works on TRX days. She motivated throughout the class and played great music. The hour was a fantastic workout with a 35 point splat day for me! I don't expect to be back in Syracuse in the foreseeable future but if you can take a class here, do it! It's really great!

Great service and great equipment, I started going here a couple months back and and loved it from…read moreday one. their endless options and the great experience that comes with it makes this Gym 5 stars well done!

Great gym and great people. Last year a friend/co-worker of…read moremine signed up for 3 months. I went in one day and he was getting trained for an hour by the owner. I latter asked him if he was getting personal training. He told me he asked the owner if he could help him with his deadlift and instead he took an hour of his time to help him out. Hercules is an old school powerlifting/strong man gym with dumbbells up to 200lbs. It has a ton of 45lbs plates, even 55lbs competition plates, and several 100lbs plates. Along with a ton of machines and equipment. It has a small membership base, so you are not waiting on equipment even on peak hours. Not to mention you can go 24/7. It welcomes all types of lifters. I have been with the gym since before it moved to the current location and that's 5 years or so. If your thinking about it, just DO IT!

very clean and great staff. Gym is very affordable . Classes are great from zumba to turbo kick to…read morethe class I love is Ab and booty blast. They have Line dancing and yoga which I have yet to try yet. Definitely will recommend been a member for over a month.

100% the best gym experience I've ever had. Not only do the owners and trainers (Alissa and Adam)…read moreknow their stuff, but the workouts are phenomenal. If you put in the work, you will transform yourself mentally and physically. Also, this is the best gym community that I've been apart of. Everyone is extremely nice, supportive, and kind. Everyone loves to see each other succeed.

From the owner: Renegade Fitness Training is an exceptional group training…read morefitness studio that brings a fresh approach to fitness with their innovative hybrid training methods. With their bold slogan "Risk None, Gain None," they embody a philosophy that encourages clients to step outside their comfort zones and embrace challenges in order to achieve incredible results. Renegade Fitness Training's expert trainers seamlessly combine various training styles, such as strength training, HIIT, and functional movements, to create dynamic and engaging workouts that keep clients motivated and constantly progressing towards their fitness goals. This inclusive and supportive environment fosters a sense of community, where individuals are empowered to push their limits and unlock their full potential. Renegade Fitness Training is the go-to destination for those seeking a transformative fitness experience that guarantees both physical and mental growth.