It's like I have a brand new washer and dryer…read more I've never had them professionally cleaned or maintenance. They've never had any issues working, since they aren't that old . But I did notice the buildup and the smell I could not get to go away no matter how much I cleaned the washing machine. We have a bunch of dogs and obviously the pet hair adds more to the issue. So I definitely think I'll be doing the service once a year because I noticed a huge difference in how my machine machines are working now and the odor is completely gone. Are stacked washer and dryer to be serviced and professionally cleaned was $450, they did give us a $50 discount, which is nice. Not a lot of places offer the service and they did a great job.

Wow. There are (4) Yelp pages for this business…read more One in Valencia, One in Northridge, Pasadena and one in Canyon Country. When I was looking on Yelp originally I was looking at recommended companies based on my search for appliance repair while creating a project. The Valencia company profile is the one that I saw. The reviews were excellent. And the company was the nicest of the other three that I reached out to. They were very upfront with there is a $65 fee just to come out and take a look. The gentleman who arrived was extremely nice, very personable. But that can also work against you as a customer. I was in the middle of work. And at the same time, my sons were all coming home. So I'm a busy mom. I don't have time to babysit when I have an expert come out to repair something in my home. And I also don't have time to have to side eye someone and make sure they're not taking advantage of me. And low-key throughout this entire visit I felt that. When he walks in my home how nice my home is and notably cool it was inside compared to the scorch of summer outside. Appreciated but that convo rolled into mention of my AC bill being expensive/high. Of course it is. That's a second assessment (to me) of what price range he's looking to put me in. From the gate, he went on to tell me how I have the BMW of dryers. That off the rip let me know that I'd already been assessed. My thought, how is this the BMW of dryers when it's as old as a 2006 per the receipt. I didn't want to even tell this gentleman that I have a whole business surrounding appliance installation and delivery.. I kept it to myself. He talks so fast and with a heavy accent when it comes to explaining to me what's wrong with the dryer. But when it came down to him explaining to me thoroughly and clearly what was wrong with my dryer, I was left uncertain of what was wrong (it wasn't clear) and anxious. He took the dryer apart. The dryer did not have a power issue at all. But I saw him take a small fuse to start my dryer up (or check a current). The dryer didn't have a problem with the drum. My dryer's issue was that it was no longer producing heat. The gentleman points to an area of the dryer (once it's opened) and told me that it was broken. And that he was gonna charge me I believe the original price may have been 500 something. He came down from that to 450. I immediately felt ripped off. Then he goes into telling me how I need to keep my lint trap clean. Mind you. I'm a person who grew up with a very strict parent who would punish me if I did not have that lint trap cleaned. So my traumas ensure that that lint trap does not get crazy and it was not crazy when he came. We were in disbelief that the dryer wasn't drying so we just kept running it over and over again so the little bit of lint that was in the trap had zero to do with why the dryer was not drying. Again, another point I did not feel it necessary to have to explain at that point ( to me ) he was just trying to find reason to pile up more fees. Now here I am looking at my receipt. He charged me $50 for a cleaning charge?!! I did not ask him to clean a doggon thing! His service fee alone was $350!! The part, he charged me $50, which I'm also gonna post a picture of how much the part cost in fairness. The part OEM is no more than $70. $70 plus the $65 fee to come out plus a service fee and tax would have been acceptable. Not $450 and he didn't even leave the broken part. Definitely do your research prior to. And be sure you're paying attention when the service team is there otherwise you will get GOT.

It's super frustrating when major appliances stop working. In our case, our counter-depth…read morerefrigerator went AWOL on a Saturday afternoon, not discovered until Saturday evening. David answered my call, personally, at 8pm on a Saturday night. He was in our home Sunday morning. The problem was quickly diagnosed (fan that cools the compressor wasn't going on). He set up a fan that I had in the garage to blow on the compressor and got the refrigerator up and running temporarily. He said that, depending on parts, the repair would be done Monday or Tuesday. Part not in stock, so repair scheduled for Tuesday. David showed up on the front end of his repair window, replaced the fan, cleaned the condenser and verified everything was working. Repair cost was very reasonable, especially compared to replacing a $2500 refrigerator. Not only was he on time, communicated well at every step and solved the issue, he liked our dog, too. HIGHLY recommend for service and solution.

They do a great job very communicative and responsive! David is a star. He repaired my oven and…read morewasher. Communicates well always gives you a heads up I ask because I have a dog and she likes to help so I put her outside ahead of time.

Excellent service, very punctual, and great communication! Pricing is very reasonable too. Overall,…read morethe experience was excellent and now know who to reach out to for any future household appliance repair needs! Thank you Denis!

Called fix time to look at my dryer that suddenly went out. Denis was here in 30 min, found the…read moreissue and got everything fixed quickly. Very nice, professional with good prices. He guarantees his work. Highly recommended!

Big Al's is the BEST!! Super quick response time, amazing customer service, great customer service,…read moreand affordable pricing. Our GE washing machine stopped draining. We were referred to Big Al's and reached out via text. He quickly responded and schedule a time the next day to come due a diagnostic. He showed up on time, was super friendly, walked me through the potential issues. He first checked the drain filter to make sure that wasn't the issue. He cleaned that and then tested the washer again. He determined that the drain pump was bad as you could hear it humming and not actually pumping. He had the correct pump in his truck for my model of washer and was able to repair it on the spot. Before he started the repair he told me exactly how much it would cost, including parts & labor. He even looked up how much a new replacement washer (same make and model) is going for so I could make an informed decision about repairing or buying a new one. Once he finished the repair, he ran the washer to insure it was working properly and draining correctly. We couldn't be happier with the entire experience! I highly recommend Big Al's for all your appliances needs & repairs!

Had Big Al come by to service my dryer exhaust after seeing his instagram videos…read more Would happily have them come back. They called and let me know they were on their way, and were very responsive on yelp as well. When they arrived, They were courteous, quick, knowledgeable and clean! He and his crew finished the job and provided education on dryer operations, how to keep it running efficiently, and recommended maintenance timelines. Hav recommended him and his team to all neighbors. Thanks for coming by

can't see enough good about the company if you're lucky enough to get Dimitri to stop by you're in…read moregood hands Not the first time I've used them great value for the money they will extend the life of anything they put their hands on

We had an issue with our dryer making noises. They have great service and the price was very…read morereasonable!

I had a great experience with Quick & Pro Appliance Repair. From the moment I reached out late in…read morethe afternoon, they responded right away and scheduled me for the very next day. The technician, Edmon, was punctual, professional, and very knowledgeable. I explained what I thought was wrong with my washer, and he quickly confirmed it was the lid lock and fixed it right away. He worked efficiently and got everything done fast. Everyone I communicated with was friendly and helpful, and the whole process was smooth from start to finish. The pricing was very reasonable, especially for how quickly they came out. As a parent, having a working washer is a necessity, and I really appreciated how fast they were able to help. I'm very satisfied and would highly recommend them to anyone needing fast and reliable appliance repair.

Had them come out to look at our refrigerator (Sub Zero fridge/freezer) since the freezer wasn't…read moreworking. Guy told me the compressor was bad and repairs would be almost $3,000 in the email quote. When asked if he tested everything to confirm it was the compressor, he replied yes. Turns out it was just a bad relay after getting a second opinion. Repair costs were a far cry from a few thousand dollar unnecessary repair. Watch out with this one. *** Updating to 3 stars only because Garry reached out to me to offer a refund on the service diagnosis.

I have been dealing with Fidelity Home Warranty over the last 2.5 months regarding a fridge repair…read morethey can't (won't) seem to fix. 5 companies have been to my house. I was fed up enough and decided to just have a true professional come out. Called Adams Brothers and they gave me excellent advice on how to proceed with the home warranty company and knew exactly what the problem was just from the call. I haven't hired Adams yet but if I need to pay out of pocket for repairs they will be my first call. This yelp review is for them taking time for a 15 minute call, free of charge, to give me critical information.

I contacted the company for help with a washer that what clunking. I was asked to provide a video…read more Having done so, he provided his opinion etc as well as offering an actual visit to further diagnose. We decided to go with a new washer, as we had problems with the glass top (shattered). I appreciated the up front communication, honesty and prompt response. I will definitely keep this company in mind for future issues with my appliances! Refreshing to know there are still SOME venders with integrity, a rarity these days!