After coming here regularly for a few years, I noticed a decline in some of the amenities. The…read moreshowers don't work properly, there are a lot of complaints regarding water being too cold or too hot. The steam room has been closed for a couple of years because it doesn't work. Members are constantly slamming heavy weights on the floor which is especially annoying when there is a yoga class and stretching area next to that area. It has yet to be addressed. I do enjoy the fitness classes and the instructors are great. They have upgraded the weighted machines.

My sister pays for my mother's membership and they treat her really well but removed one star since…read morewhen I was a member from 2012 through 2019 staff and other individuals there ignored me most of the time which I took personally. Membership is very expensive but fortunately my sister can afford it although I cannot on a job that pays $18/hr. I walk and workout in the house instead. But thank you for treating my mother so well and bless you all for all that you do. :)

I've been a member at both the Garner location and now this Cary one. At the end of the day, it's…read morehard to complain about a gym that's only $10 a month, but let's do it anyway with some pros as well. Pros; -Members usually clean machines when finished -Cheap price obviously -24/7 Access -Convenient location (for me anyway?) -Almost like a 1 size fits all kind of gym - I've seen pretty bulked up guys, to slim relatively fit guys like me, to people that are just starting out in their fitness journey. Cons -Those damn bench presses are ALWAYS occupied -Seemingly always crowded -Weights are limited -No extras like other gyms (Sauna, pool, etc) Again though, 10 bucks, lol

I have been a Planet Fitness Cary client since 2018. I took a brief hiatus during COVID but…read morereturned once the facility reopened. I think that we have had a very good relationship. There was a time when folks at the front desk knew my name, and we exchanged pleasant salutations during check-in and check-out. Two weeks ago, I fell on the ice and broke my knee. I am having surgery next week and will not be able to work out until mid-July. I decided to pause my Blackcard Membership until July of this year. Well, that is when my road to perdition started. First, I tried to accomplish this task online. It is 2026, and most businesses allow clients to transact business online. Not Planet Fitness. The chaotic web client insisted that I call a toll-free number to accomplish this task. Ok, I contacted an individual in their offshore call center. Now, Mephistopheles was not his name, but I knew what he was up to just the same. After asking me why I wanted to modify my membership and other non-sequitur questions, he told me that he could not fulfill my request. He stated that he was not authorized for such transactions. I would have to call another toll-free number and talk to someone else who "could also not help me." Well, that made our ten minutes on the phone most worthwhile. After calling the second toll-free number and connecting with a domestic call center, the outcome was eerily similar. After discussing the issue for about 5 minutes, I was told that I would have to go to the facility, broken knee and all, and modify my membership there. So, I got a ride, broken knee and all, to the facility over the 5 kilometers. At this point in the never-ending story, my personal Dante's Inferno, my goal was to cancel the membership. So I did. The personnel at the front desk were extremely rude and showed no concern when a patron walked in with crutches and an extensive knee stabilizing unit. No "how are you today, sorry to see your misfortune," or even a hello. Just "matter of fact" if you want to cancel, cancel. OK!! My goal at the beginning of Gulliver's Travels was to suspend the membership until my knee allowed me to return. Now, my relationship with this business is over. When my recovery allows me to return to a gym, it will be to Life Time Fitness or some other quality establishment that knows how to treat clients. If I could give the Cary Planet Fitness a rating lower than one star, I would. Be very cautious of the facility! Any business that makes it this difficult to modify or cancel a membership cannot be on the up and up! Some people look at the price and ignore the value-added proposition. Sure, the price may look great, but the customer service and crowded conditions challenge the value proposition. Look before you leap, the Judgement Free zone is also a "customer-service" free zone! Planet Fitness, I hardly knew you! Bye! C. Harold McManus, Ph.D., CEO & Principal Divergent Thinker PROBE Consulting Company L.L.C. https://probeconsulting.com/

We have been members on and off, the experience has been always top notch. The space is clean and…read morewell maintained. What we love is walking/jogging loop upstairs very useful when outside gets too hot or cold which is almost 70% of the year here in NC. There are enough weight machines, sometimes one has to be flexible to rotate. The swimming pool and sauna is a nice addition. We haven't explored the classes they have some are paid and some are free. The employees are attentive and respectful and hours open are quite wide to meet almost everyone's needs.

I have been a member here since before the pandemic in 2020 and being that I personally go to the…read moregym to maintain my fitness goals and not the social scene ie. Club Lifetime, it's perfect. I am a working professional who goes to the gym in the early am (5:00-7:00) is the time I frequently go and my workouts are completed in a timely manner with room to hit the sauna if desired. I do know this is a family staple. there are many kids/teens during later hours but I avoid them easily with my regimen and timeframe! The price is great for a pool, sauna, classes and equipment. If your looking to be social, meet friends and more it's possible but to say this hospital affiliated fitness center is not clean as most gyms is ridiculous, if anything they are getting inspected far more than most centers being in relationship with UNC. Lastly because I have history here, the morning staff (Meg and crew your awesome humans) are the best, they get to know your name personally and help whenever needed! The sauna does not have split wood, I know bc I've been going for almost 5 years now and lastly it's worth every penny I can go to the gym as a single woman comfortably which is most important.

I had their 1 year membership for $99 per month for about 2 years. I split my time between the 2…read moreCary locations because they were close to work and it was easy to go right after work. I enjoyed their 4:30 afternoon classes and some of their Saturday classes. Many Barre studios only give you access to one location, so I loved that they gave you access to multiple. They also had fun events to encourage you to work out more. They usually had different barre socks than the Kildare location, for $18 per pair. Their Pure Barre app made it easy to sign up or cancel classes too.

When I think of barre, I think of perky, petite young women gracefully poised beside it, doing…read morepliés and point... building up their slender legs to support and sustain them with an incredible combo of strength and flexibility. The workout trend Pure Barre is designed around getting that dancer body... But through totally different means! I'm talking dubstep. Blasting as girls place kickballs between their thighs, then squat, tuck, and tooch (to borrow a term coined by Miss Tyra). It's true: I never thought I'd be booty-tooching to Scrillex... outside the privacy of my own home. The workout started with some simple stretches and upper body routine, and some floor work in the form of plank and pushups. They only have dumbells in 2, 3, and 5 pounds. The short number of reps and low weight made this section of class completely un-challenging for me. But that disappointment was eased by the next part, where we stepped to the barre and focused on hips, thighs, and --as they like to delicately call it in Pure Barre-- "seat*." [*I don't have a seat. I have a bubbalicious boo-tay. Which is why I wanted to go to this class in the first place. So for clarification purposes in this review, my seat will instead be termed butt.] The most annoying thing for me was that the instructor demonstrated very few of the positions (perhaps due to lack of space on the barre); and it was difficult for me to follow her instructions some of the time. Many of the movements are so isolated, it's hard to look at a classmate and copy from what they're doing too. So parts of it did not feel tough... which left me wondering if I was doing the movement correctly. But other parts had my entire lower body shaking like a leaf, butt and quad muscles on fire. And I absolutely felt those muscles recovering the following 48 hours, so I know I did at least some of the things right! Class finished up with some ab work, which I also felt was too easy, and some finishing stretches. One hour flies by pretty quickly. And I can definitely see the appeal in a class that's shaped like this... getting all the core muscle groups into one workout. But I would personally prefer a class that focuses exclusively on the lower body, to round out my own exercise regimen and perhaps benefit my running as well. I did a drop-in class that was specially priced at $10; reasonable. (Their regular drop-in is $23.)

Overall, solid facility. Kept clean and for the most part things are fixed relatively quickly…read more Recommend.

The scheduling process online was effortless. I corresponded with Laura via email and even had to…read morechange my initial tour date. Laura was extremely responsive, responding within the hour of my email. Olympica was at the front desk when I arrived for my scheduled 7:45 Friday tour. My tour with Olympia was informative but also straight to the point. Most of my questions were answered. I was referred online for a description of the classes offered. I've visited a few times already for a few workouts. I like the turf training area. I have spent most of my cardio workout sessions on the elliptical machine. Very smooth cardio ride, with no squeaks, and the elliptical seems to be in good working condition. I enjoyed my free personal training session with Coach King. King's training style is challenging and motivating. O2 Fitness seems like a quality workout experience with and without a trainer. Overall good experience. I saw a machine that could use a dust down at the bottom (near foot areas), and at least one elliptical I used could stand to be replaced due to a worn-out part. I've found it to be a bit warmer than I would like for a gym (without a ceiling fan). Perhaps the temp of the AC should be reviewed.

This is such a great little studio! I recently came here for the Hot 26 class with Patty and left…read morefeeling completely rejuvenated. The room was nice and toasty for class, and the instructor guided us through a series of poses that cleared my mind from a hectic day of work. Bonus: The studio is next to a gorgeous lake that you can feast your eyes on for some post-workout meditation. I came through ClassPass, but it looks really easy to sign up online, etc.

Where do I begin. Well, after driving from NJ to Raleigh NC area, I needed some yoga. I am fairly…read morenew to yoga but after doing about 10 classes, my joints feel better. My buddy in NJ got me hooked on hot yoga and so far I've taken about 7-8 of hot yoga classes too. Now in NJ hot yoga is a dry heat. Fast forward to NC and the hot yoga at Firefly is another animal. The room is heated with like humidifier steam...you can literally see the steam in the room. When class starts the steamers are turned off and that heat is on in that room! I saw 2 other objects in the room and maybe some heat was coming from them too. Oh did I mention the temperature outside was already about 95 degrees. I think the room itself was 100 degrees. The instructor William was amazing. He has a very calming voice and because the class was so intimate he knew I was never in his class and another woman as well. She was from Philly and I was the Jersey girl. William welcomes you and makes you feel very comfortable. We progressed through the moves slowly but intensely. William also walked around the room to correct form and help you to get deeper into the stretch. When the class was done corpse pose aka: savasana felt so GOOD! I loved the ice cold towel they give each student at the end. The studio is hidden. At first I thought my GPS was wrong. Have you ever seen the movie Deliverance? Yes, think that movie. The studio is inside of a like country club/retirement community/pool house...just weird but it's beautiful. The yoga place when you walk in is on the left and there is an attendant at the desk. There are locker rooms and showers...the yoga room is upstairs door on the right. I purchased a 2 week deal for $25. I am in town for 3 days but you can't beat the deal. So if in the Cary/Raleigh area check them out and make sure you're able to take the heat! Good place very good place.

I have throughly enjoyed learning and practicing pilates with Roxann and her crew over the past 8…read moremonths! I have leaned valuable techniques that truly encompass the art of Pilates. All the instructors have value add and each have contributed to my overall growth. the studio is intimate, clean, and exactly what I was searching for. If you are looking for a fantastic studio that truly has a vast knowledge of Pilates then give this studio a try!

I absolutely love Pilates The Form. They are the best and I highly recommend Kali. She is attentive…read moreto each clients needs and will customize your workout to deliver the best results.

Three friends and I went to the studio in morrisville to try a class. We got there 20 min before…read moreand they turned all of us away because they "wouldn't have enough time to orient" us. It doesn't say anywhere that showing up exactly 30 minutes before class is required. A lot of planning went into us getting to OT for an 8a class (we are four moms) but that didn't change anything. Lack of support/encouragement from a gym is honestly shocking. Not sure if we should be working out at a gym that doesn't care about their members.

unfortunately, I booked a class last minute and I called up ahead of time and told them I forgot my…read moresneakers. I have unlimited and let them know that as well. I said am I able to show face and walk on the treadmills in crocs for a couple of minutes to avoid the $12 cancelation fee. she said she was not able to do that and would have to charge me. I asked to speak to a manager but she said there wasn't one available. I asked if she could waive the fee seeing as I do have the unlimited membership. she said no because of their policies. I tried to call back to switch to a later class at another local location and they couldn't assist with that I'm very unhappy with the service I was provided at this specific location. I haven't had problems with any other ones I've been to including the out of state ones.