Would not check or replace battery without cutting off vehicle said could not replace battery or…read morecould blow fuse and then have to have vehicle towe

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

The owner of this store sold me USED tires as NEW. He had me pull into a dark alley where he put…read morethe tires directly into the back of my truck to take home. When I got home I saw cracks in the sidewalls that go all the way to the steel, they are unsafe to drive on AND they are even the wrong size for my truck. He told me I can bring them back and pay the difference for new tires. He ordered the wrong size tire for my truck and told me if I don't want them, I can keep what I already have. I heard the adds on the radio and thought it would be a good place to shop - I was dead wrong. BUYER BEWARE!! I have no idea how he's still in business doing unethical things like this. He comes across as a nice guy but he will scam you if you let your guard down. I am out 800 dollars plus dump fees now

Went inside to checkout bed covers for my Tacoma and they had 6+ samples to look at and feel. Much…read morebetter than Down East who could only show one on computer. Lady was very nice and got me a estimate and we made a deal right then. She did however claim they were short handed in the shop and it would be a week or so before they could install. Other than that no complains what so ever!

We are a heavy truck salvage yard supplying used and aftermarket heavy duty truck parts.read more

I would like to give praise for our total experience! I don't want to leave anyone out, wo…read moreif I do it is Not intentional, Jose Rodriguez, William, Ken are so generous and helpful! Best personalities, and customer care! I appreciate everything you guys did. Using your sense of humor, and honesty! I appreciate you and your dealership: ! Thanks again A. Adams and J. Rudolph!

Lee has been great. I bought my vehicle here January of 2024 and just went back for a service and…read morehad a great experience. The staff was friendly, fast, and honest. The last part being the most important. I live in Goldsboro and I'm willing to drive the extra mile to go to Lee Nissan in Wilson. From sales to finance to service they've all been spot on.

I was on the road traveling and had problems. I found Lee Ford and they fixed the problem. They…read morewere very nice people, very accommodating. I felt the price was way too high for what they did however, the manager called me and explained everything which was very nice of him.. I still feel that the diagnostic fee they charge, especially if you're having the work done there Is way way too much. I had no choice but to pay it being on the road. But I gotta tell if you buy a car from them I think they will treat you well. Very nice people to work with. Randy

We were in the market for an Expedition Platinum in Glacier Gray, which is a new color and hard to…read morefind. I visited a local dealer, but wasn't satisfied with their "Out the Door" price or the fact that I was left hanging for several days without communication. I found the exact vehicle I wanted at Lee Ford and called. I spoke with Morgan and explained that I know what I want, have a quote from one dealer, another dealer still to call and was ready to make a purchase based on who could give me the best price. All 3 dealers had the exact same vehicle/options/trim package/MSRP so I was comparing apples to apples. Morgan was eager to help, gave me a price over the phone. I thanked her and told her that I still needed to call one more place that evening and she offered her personal cell phone for me to continue to be in touch, even after they closed at 7pm. I told her I would call back by the next morning at the latest. She said that she was off the next day, but please call anyway with our decision, whether she was getting the sale or not. Not wanting to call too early on her day off, I planned to call around 9/9:30 am. She called me at 8:10 to check in. Long story short, we got a substantially better price and at a dealer an hour closer to home in VA. I was disappointed that she could not at least match the lower price, as we would have driven the extra hour to give her the sale. We were so impressed by her willingness to be available after they closed that night and also the next day on her day off. I texted her after purchasing our new Expedition to thank her for going above and beyond to make herself available. She was happy for us, asked to see pics of our vehicle and told me if I had any questions about our new Expedition, to please feel free to ask. Wow! Morgan is genuinely kind and caring and impressed us so much! I would recommend her highly for everyone in the area.

Stopped in to get a small exhaust leak checked. Car was taken right in and the tech showed me the…read moreleak and how to repair it. Very satisfied.

Is super easy process was able to call in make an appointment show up plentiful parking and was…read moredone in no time. I later saw his work while my car was on the lift he did a great job welding.

I would not recommend Lee Jeep of Wilson based on my experience. I had my 2005 Jeep Wrangler taken…read morethere for diagnosis and repair, and we remained in contact while they were trying to locate the needed part. Lee Jeep had my contact information and later confirmed I owed them nothing. Despite that, my Jeep was removed from their property without prior notice to me and without giving me a reasonable opportunity to pick it up. I only learned it had been moved after storage fees had already accumulated with a third-party tow/storage company that now says I owe them 46k in storage fees. This was a known customer service vehicle, not an abandoned vehicle, and the lack of communication created a serious and expensive problem.

I have been to this dealership several times for "service". Each time I am enormously…read moredissatisfied. They fail to communicate what they promise to do. This current visit they did not do what I had my truck in to have done, told me my air filter was completely clogged (after I changed it not 3 month ago) and said they would save it for me to see as I didn't believe them. They couldn't find the filter when I got there to pick up my truck. Hmmm. They added DEF fluid at an OUTRAGEOUS price, when I specifically told them I would take care of that myself. If you complain about legitimate issues, no one cares and they will do absolutely NOTHING about it. I will not be back and I will tell everyone I can not to bother going there!