DON'T GO TO AUTOBODY OF WILSON!…read more I got an interior door handle and needed them to install it. They would not talk to me unless I scheduled an appointment for an estimate, which was not the same day. I went back and got an estimate, which took at least 15 minutes. Then they told me that to install it, I'd have to come back A WEEK LATER! The truth is that the simply didn't want my business. It took longer to write up the estimate than to install the door handle. They literally told me that they would not have anyone available FOR 10 MINUTES until Tuesday of next week. I went yo White's and they installed it in less than 5 minutes! Hell will freeze over before I go back to Autobody of Wilson. No, the job I had was not worth thousands but one day I may have a bigger job and my business will go somewhere else.

extremely unprofessional store manager . Charged the crap out of my insurance . The final cost was…read more7k more than than the initial estimate. took 3 weeks . totally drained my battery and didn't care . hours of lost work because of having to change the battery. Do Not go here ..

As a previous poster has said, best air-conditioning repair, period. Williamson auto has been…read morespecializing in air conditioning and heat for many decades. If your car doesn't cool you off or keep you warm, only place in town, or the state, that can fix the problem once and be really done without gouging you or screwing you over. Brian and Sharon are easy to deal with. Some people think their prices are a little high, I say it's worth every penny. I don't like being given a load of crap to make the shop money, and they won't do that. Don't take your investment to a basic mechanic to have them do something they don't specialize in. Williamson Auto specializes in fixing your car the right way and more! They do honest work, and what their estimates say needs to be done, that's it. Brian, the mechanic, knows what he is doing. One of the few shops around that will give you an estimate and stick to it. If he says something needs to be fixed, then it does. And same goes for if he says it doesn't yet need work, then he leaves you with the option of repairing something and paying for something that didn't really need to be done. There are no corporate mouths to feed, no CEOs, and no stockholders setting the prices. Keep your business in this small, homegrown, experienced shop, and you will not be disappointed. And that's all I've got to say about that....

We just had Williamson Auto replace our AC compressor. They were friendly, quick and reasonable! We…read moregot an estimate from the ford dealership in Wilson and were quoted $1,000 more than Williamson quoted. Support local businesses! Honest good people!

Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10…read moremins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.

They charge a bunch to replace the battery and the technician broke the plastic floor board and…read moredoor liners. The tech didn't know what he was doing. There were dents we noticed also.

I'm extremely disappointed with my experience at this shop. I brought my Silverado in for a water…read morepump issue and was later told the real cause was a tensioner pulley that supposedly wasn't covered under warranty. That makes no sense--if the pulley caused the water pump failure, it should be part of the same repair, not a separate uncovered item. I even had to buy the pulley myself and install it on my own. On top of that, I'm having transmission problems that are covered under warranty, yet they tried to charge me $200 for a transmission flush just to diagnose it. Charging a customer to diagnose something that's under warranty is unreasonable. I was also charged sales tax on warranty work and an additional $40 for shop supplies, which raises even more concerns. Overall, this experience felt misleading and unprofessional. I would strongly recommend others ask detailed questions and review their invoices carefully before agreeing to any service here.

Great service fast and very convenient. I usually drop my cars off and they will call when my cars…read moreare ready. I have never had an issue. I wish the would bring the ouch cars back, I really loved getting free oil changes. They are the cheapest car service around. I only get oil changes, I have never had to use them for anything these, as my husband is knowledgeable with repairs.

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

Was in Firestone in Wilson for service on my Tacoma today.The guys were kind nice working hard and…read morevery helpful as always.The visit was great. Service was great They go above and beyond to make sure that you are happy before you leave.They really deserve a million stars.It is not the name that makes the business, it is the staff.Great customer service keeps you coming back.And that's what you get from the guys at Wilson Firestone Complete.

I highly recommend going anywhere else but here. Charged me $800 for 2 wheel bearings, was not…read morefixed correctly at all. I've been up there 3 times! After the 3rd time of going up there they tired telling me it was something else wrong! Then the idiot up front tired to get me to sign up for a credit card after the fact. DO NOT GO HERE SAVE YOUR SELF WHILE YOU CAN!!!!!!!

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.