I needed some repair work done on my bike they did a great job, very reasonably, in no time at…read moreall... My wife talks about getting a new bike from time to time and I am really impressed with the amount of bikes they have there and two guys I spoke to were incredibly knowledgeable. I wasn't looking for a bike for myself, but I actually started thinking about it because that's the kind of place I would go, that will be the place that I'll take the girl. If she can't find bike there we won't find one anywhere!

I go in here all the time and I'm always left satisfied. Always a nice time at Tread. Salute!read more

They suck. I brought a bike online , the bike stopped accelerating so I took it to this shop, I…read morewent and the employee was so disrespectful, he says " you got it online for cheap what do you expect " then they go and fix the bike , I come they told me the motor blew up, they tried to tell me to let the, keep the battery since is not gonna be in use. I took my bike and walked it home. As I was walking the bike started to move as normal. Right after they told me the motor blew up, if a motor blew up it can not just magically come back to life. They been scamming for years and years. Everybody in the heights always says do not come here , they just lie to your face, Dominicans just getting drunk watching tv with people who don't even work there, the whole place is disorganized, and every time I talk to victor He is always Drunk. He is so lucky I didn't put my hands on him.

Thank you Victor! I blew out both a tire and a tube on the GWB on my small folding bike. Who knew…read morewhat to expect from the closest bike shop... But when Victor, waiting in the street, saw us approach with a loaded bike and flat tire, he grabbed the bike and had it on the repair stand faster than most people say hello. We were riding into Manhattan for a birthday celebration and Victor had us on our way quickly. He even adjusted a brake and offered a bungee cord to help our journey. This guy probably isn't a speed shop, but there are fewer and fewer people like him in the world. Note that he says he's open 360 days a year including New Years... this is clearly his passionate avocation.

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

Best experience I ever had. Did have an issue with FedEx but that has nothing to do with Company…read moreTrek. Made a few trips to Edgewater store before the purchase and I was always walking out with smile. Quinn and Tati always greeted every customers with smile, Very very professional crews. No complaints here. Highly recommended for everyone. Special thanks to Quinn and Tati. I owe you guys a nice drink. See you guys, love you all.

This Trek store is very new here at Edgewater and so far so good…read more The store is well kempt, organized and clean. They have plenty of bikes available, altho pricey, they are of good quality as is known for Trek bikes. I thought about waiting to write a review for this particular store but since we visited twice at this point, what really had me decide to just say/write something is the excellent customer service here. Each and everyone of the staff know their stuff! They are also very polite and personable. First visit on 7/16/20 we were assisted by Daniel and had a very pleasant experience with him. He was very patient and answered our questions. Knows their products well and their specs. Today we were also greeted by Abe, who took our temperatures before we got in, he too was also very friendly. Next Paul helped us get some accessories. Both he and Chad assisted us with bike measurements and were great. Would recommend this place to Trek and bike enthusiasts! Great location too with ample parking and lots of space if you want to test your bike out for a little ride.

Our family had the best time despite the rain! They made it so easy and convenient! Highly…read morerecommend!

Mark was so helpful and accommodating!! He found the perfect cushy seat for me! We had a great…read moreexperience!

Stopped in for help with my vintage Sidi cycling shoes and the team couldn't have been kinder. No…read moreattitude, no upsell -- just genuinely helpful people who know what they're doing. Even with the shop changing hands, the service was still thoughtful and professional. It's rare to find a place that treats you with respect and takes care of the small things without making it a production. Really appreciated the experience.

Avoid the place for bike repairs. Nice enough people, but after $400 and 3 chain replacements…read more(within a few months), I can say with some hard earned experience, they are not a repair shop. The sell custom bikes, and they have parts ... just don't let them fix your bike.