I like the store. Nice selection and en excellent customer service. I am returning customer. This…read moretime I bought Tern Link D7i. I wanted a very specific bike, which had to be ordered. I got my bike in less than a week time. I love my new bike and I will be back at the Diamond for all my bike needs.

The employees at Diamond Cycle truly care about their customers. From e-bikes, road bikes or…read morewhatever you could need, they have the quality brands that you need.

Don't hesitate to come in the owner knows what he's' doing…read more I called in 45min before he closed with a bike that essentially needed most major parts changed. He did not hesitate to accept the late repair and have it completed within 30min of me arriving. Rare you get that type of service anymore.

Excellent service. I had questions about the Dahon bike I had purchased online and the gentleman…read moretook time to explain everything. I am/will be a customer for life.

Turned my bike over to James for a tuneup and whatever else he felt needed attention. Got it back…read morequickly and literally running like new. And the price was great! I'm an average rider so I'll never be able to take advantage of the pro services they offer here, but if I WERE a pro then I know I'd have found the perfect shop for me. As it is, I'm just a regular bike owner who is thrilled to have found a pleasant, reliable, trustworthy, and affordable partner in keeping my bike in great shape. Thank you!

First time using Andrew's mobile shop. He arrived on-time, delivered before schedule, and carefully…read morereviewed what was accomplished. As another reviewer wrote, you almost hope for a repair so you can experience this bliss.

They were great. They took us right away and fixed our bike quickly and the price was very…read morereasonable. They were friendly and helpful and I highly recommend them.

Good place nice staff and reasonable price. Highly recommended. They also repair bikes as well.read more

The staff at Urban Cyclery is nothing short than exceptional. I stopped after a recent trip to my…read morefirst ever cardiologist appointment at age 52; extra weight on and a former daily cyclist, NYC bike messenger in the 1980s, I'm a lifetime fanatic who realized that he needed to get back on track. I was curious about e-bikes, and Ossie the most excellent friendly mechanic I've dealt with, helped me with my decision with a test drive in the rolling hills of Maplewood! I had such an amazing ride, it re-sparked my passion for cycling, after that ride I bought in 2 of my bikes for work there and they are both riding fantastic, the work they do, helpful advice, friendly warm demeanor, all ushered in a new era of my cycling that I now have passed down to my son, we go on rides every other day, and his enthusiasm has created an even stronger bond. I am so grateful for these guys at Urban Cyclery, they are a real asset to the community.

I'm fairly new to the area but I do a ton of exploring on my e-bike. This shop is very close to me…read moreand wanted to have a go to mechanic for the bike and I must say that Ozzy and staff are amazing! I brought in my Lectric bike for some repairs and routine maintenance and they did not disappoint whatsoever! I just purchased another e-bike and will be bringing it to them as well. You guys do great work!

LOVE THIS SERVICE!! they've been helping me four times. They're very professional on time…read more Absolutely amazing service. Mauricio is the best.!!!!

Mauricio came to service my bike. This company was listed First on the recommendation list given to…read moreme by Lectric. My electric bike of choice was from this company and I believe I made a very good choice. Anyway, this technician was careful, neat and clean, and knew exactly how to diagnose the problem with my hydraulic brakes. As in any profession, it's wonderful to come across people that take pride in their work and are careful and how they treat their customers and their property of their customers. As of now they get 10 stars.

If you're looking to customize your bike BikeFixNYC/3rd base is your best bet…read more Affordable and professional and good people makes this shop your best choice. Check out the before and after pics

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

Shop owner was very helpful and knowledgeable and took care of us quickly. Even offered a student…read morediscount. We'll definitely be visiting again for all our bike needs

Always always always receive top quality service at this shop. Everybody is super friendly. Had…read moremultiple issues with a previous bike and very helpful in fixing those issues. Even gave some advise on what new bike to purchase. Came recently for a tune up on my new bike and had great service again. Everyone is very knowledgeable, willing to help, and answered all my questions.