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    Timberland Outlet - Livermore Ca

    3.8 (11 reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

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    7 months ago

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    Famous Footwear Outlet

    Famous Footwear Outlet

    2.4
    (23 reviews)
    0.2 mi
    $$

    This place was so hard to find, which is the fault of the mall map! But we found it and my hubby…read moregot his shoes for his extra wide feet. So the issues? First, by the time I found the store, I had no energy to look for myself. I walked for over an hour. Second, I called their number and was put into voice mail HE double hockey sticks. Not pleasant. I just wanted to talk to someone to see if the store was still there. And third, this is the smallest Famous Footwear that I've seen, so it's possible that they may not have as many shoes as other stores. My husband was able to go through and get the shoes that he was looking for. Someone helped him and they were totally nice about it. I can't say that I'd want to come back because the trip to find them took place halfway to a location and halfway back. That much walking wasn't something that I was looking forward to doing. But they had the shoes and that was a good thing, so they get the three stars.

    I had a great experience specifically at this location compared to the store in Hayward at…read moreSouthland Mall! I think it matters which location you are at for Famous Footwear. The clerk was so nice and down to earth. I was acknowledged shortly after entering the store and onwards afterwards. Surprisingly they had a lot of really cute trendy shoes, for all walks of life. I bought Steve Madden's "Madden's Girl" combat boots and loafer work shoes. The store clerk let me know if they didn't have my size, that she could order them and have the shoes shipped for free to my home. She also informed me of all of the sales that were going on too. I had to order my Madden Girl combat boots and they came within a week, just like the lady said.

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    SKECHERS Factory Outlet

    SKECHERS Factory Outlet

    3.0
    (25 reviews)
    0.2 mi
    $$

    This store is absolutely awesome!! I have so many different kinds of shoes, but my Sketchers is my…read moremost favored shoe to wear on the daily due to how comfortable it is. My wife was in search of a more comfortable shoe because her Nike and Under Armour shoes were hurting her feet. So I told her to try some Sketchers and she wanted to check this place out. After searching for shoes for about an hour and couldn't find the right fit, my wife decided to ask an employee if she could help her by measuring her feet. The employee was really kind and helpful and right away she was able to help my wife find the right size and fit shoe. Their prices are so good and their deals are so awesome that I even bought a very nice pair of work boots that are far less expensive than Ecco work boots I usually buy, but just as comfortable and light as my Ecco boots. When we got to the counter to pay for all the shoes we picked, the other employee who rang us up was extremely nice as well. She even got us to sign up for a membership and we got even more discounts added to our order. Now we have a ton of reward points that we will definitely be using when we go back because we definitely plan to go back and buy more shoes there in the future. Thanks again to the 2 employees who were so kind and helpful. I wish we got their names to add in this review. They are the true embodiment of top notch customer service! Because of them, we'll be back for more shoes!

    Update: went to another Skechers store the next day and got it returned with absolutely no issues…read more The store at 3250 Livermore just sucks(new management probably) I've been shopping at this store for several years but my recent experience has been terrible and I have decided to not come to this store again. TLDR you should not overlook all the other 1 star reviews this store has, and that you should really think twice before buying shoes at this particular store, because as soon as you wear them you will not be able to return them. This is a store that does not honor corporate policy and have their own way of handling customer returns( ie no returns at all, unless your feet and the shoes have never made contact). I went there on Saturday Dec 6 at around 6pm with the pair of shoes I bought from them less than 30 days ago. They insisted that my shoes were not in "resellable" condition(see photo I attached) because the "threads" were apparently damaged or "flatter" than when they were new. One of the cashiers there(an Asian lady in her mid 40s), after failing to talk me out of returning, went ahead and asked if i was Chinese. I'm not exactly sure why race has to do with any of this, but i thought it was irrelevant and it was pretty inappropriate of her to pull a race card on me when i was just trying to return a pair of shoes. Another manager, a middle eastern lady also in her 40s who refused to provide me her name(wonder why?) then stepped in and told us (very rudely) that their store policy is different from corporate, and made the point repeatedly that we should not have expected a return past the 29th day(I bought the shoe on Nov 7, and today is Dec 6, btw). We have been shopping at Skechers for years and it's very disappointing to have this happen to me at this store. We will be taking our business elsewhere in the future because this store effectively does not do returns. Look at all the other 1 star reviews.

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    Timberland Outlet - Livermore Ca - shoes - Updated June 2026

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