Shawn Richard's was one of the best project managers I've worked with. He was always cordial, helpful, and very responsive. The team also did a great job and my project was completed on time. Also like to thank Johnny who was great, and highly recommend Structrual Systems to address ground settling issues. read more

Structural Systems did an outstanding job repairing our foundation in Palolo. After discovering several cracks that posed a safety concern, we reached out to them and started the process with Johnny. He was incredibly friendly, approachable, and answered all of our questions with ease. Once we had the structural design upgrades, Damien and his team went above and beyond to find cost-saving solutions that maintained the home's integrity. The crew worked diligently--even through the rain--and left the site clean. They even used the displaced rocks to build us some beautiful rock planters! Thank you to Damien, Johnny, and the entire Structural Systems team for a job well done. read more

Let me just start by saying the condo I live in made the choice to hire these guys. They have been working on the bulding from 1/1/2024, yes 2024, to November 2025. They were scheduled to complete the spall repairs, painting and tile in the lanais only, Is the work supposed to take this long?! We have 10 units on each floor and there are 22 floors. We were told to remove everything off our lanai in July 2024. They never got to my unit until right before Thanksgiving 2024. Mind you, I had lanai furnishings taking up space in my living room that entire time AND I was only able to put them back on the lanai after Christmas 2024, Didn't even have room for our Christmas tree. Additionally, they came back in July 2025 to paint the lanai. I had to call them to clean up the concrete left all over the lanai and it took them a couple weeks to send 2 guys. When they finally came back, these 2 guys didn't have the right "concrete cleaner" and had to come back another day. They took half a day and it still isn't as clean as it was before they started the spall work. The only saving grace is that the workers I've had contact with are friendly and respectful when interacting. Now we had to remove everything from our lanai again because they were going to redo / update the tiles. So many residents complained about the work, the cleanliness and the rate of completion it took! We had to have a special resident meeting about it. Hope they never call this company again! read more

I have revised my original review as less than an hour from leaving my review the CEO Damien Enright reached out directly to me to apologize & make it right! He said he would talk to all staff in the office to make sure the correct information went out when someone was booking an appointment. - We discussed the situation and he promised me he would touch base with Johnny who had come out to look at the property and he himself would personally come out to the property to see if he could offer other solutions/options. - the next morning as promised, he called me and we arranged to meet at the property at noon - today after meeting him at the house and he investigated underneath it. Damien offered multiple options on how we can proceed forward, as well as as offered a referral to a company that could do the actual work - All of this showed me that he truly cares about his customers and also about his company's reputation, and he will do whatever he needs to in order to make it right. My original review: was 1 Star - "They wasted over 10/days of my landlords/tenants time during a dire situation when our poor tenants have to sleep in the livingroom as the bedrooms are not safe as they said they were sending a structural engineer to take a look but they sent a repair company that can't do anything without the "real structural engineer that costs $6300".... read more

If you need structural work and more for your home, look no further than to Structural Systems! The team members we worked with took exceptional care of my client's home from start to finish. I can't emphasize enough how phenomenal their communication skills were throughout the entire process! It started with Jonny, who met with my client and I at the home (multiple times!) with Antonio and Marcus to assess the the conditions. After reviewing the proposal, the team sent a third party team of engineers to conduct their geoanalytical investigation to thoroughly provide SSI, my client, and I the scope of work to be done. Jonny and Antonio walked us through the results and provided detailed explanations of each line item in the work estimate. After work commenced, my client and I were regularly informed by Antonio, Victorino, and Joe of the progress and any complications that occurred. I was grateful for the many walk-throughs with Antonio and Victorino during the major work and also post-completion for miscellaneous items to address. The team also came back to the home multiple times for other small fixes, and they also provided a great vendor for additional work to the home (J. Powers Construction, LLC). Thank you very much Jonny, Antonio, Victorino, Joe, and Marcus for all of your hard work and dedication to preserving my client's home! We highly recommend them for any of your home's structural needs. Review below is from my client (who accepted my help to post this for them): "I was thoroughly impressed by how this group of contractors worked seamlessly together as a professional team to address the needs of my home during its structural renovation. Through their expertise, I learned about the issues that had been challenging my home over time and discovered the science and technology they used to improve both my investment and the structure itself. Each team member instilled confidence in their skills, knowledge, and experience, employing effective strategies to ensure the success of the project. I also valued the consistent communication--receiving updates and progress reports at multiple stages, especially as we wrapped up the smaller details. Their proactive approach in finding and fixing issues was greatly appreciated. From the start, the team listened attentively to my questions and concerns, helping me gain a deeper understanding of the project. They went the extra mile by being considerate of my tenants' perspectives, ensuring that their needs were also taken into account. The team's comprehensive approach gave me great confidence in their planning and ability to adjust as needed throughout the project. This eased my stress and made such a significant project much more manageable. Lastly, I truly appreciated the ongoing focus on quality, safety, and care throughout the project. Thank you to the entire team for your dedication and hard work." read more

Structural Systems Inc, SSI, did a fantastic job on our unit in Makaha. They replaced our lanai sliding doors and structurally upgraded our lanai. Throughout the entire construction process, Doreen kept us informed on what is going to happen, what to expect, and provided us with constant update. The constructions team led by Fernando and Mike worked tirelessly and professionally to ensure the work site is safe , the quality of work being done is to structural and professional standard and done with minimum disruption to us at times when we are staying in our unit. Again, thank you Doreen, Fernando Mike and the rest of the team. Fantastic job!! Reed S. read more

Originally posted a 3* Review. Entirety of old review is below new comments posted below. Johnny contacted me by phone to address my original 3* review. I'm updating this review to 4* because this business definitely cares about their reputation and quality of their work. Being a business owner myself I was impressed with Johnny's concern that even though I was not a customer, I had a favorable impression of his company. Not every business cares. We addressed some of my problems trying to get a quote from them and I understand where he's coming from. I think it is important to get a variety of contractors to your site to do an assessment and go with whomever makes you feel most comfortable. I think Structural Systems would be good if you know for certain you need micro piles. This is their specialty. If you do not need them, they probably aren't the company for you as you will be paying a hefty engineering fee which may not be necessary in every instance. If I did know for sure micro-piles were absolutely necessary, I would be calling Johnny and would trust Structural Systems to get the job done right. As a result of my favorable recent interactions with Johnny, I'm updating to 4* ------------------- PREVIOUS REVIEW There's no doubt this company does good work. I've met people who have been happy. My rating reflects my experience with them just trying to get a quote. The lead sales guy Johnny is very unhelpful. His answer to everything is that he is not an engineer and you must pay $6300 for an engineer's report. I get it. He just doesn't know and needs a concrete action plan before doing anything. So why even bother with a site visit? He didn't tell us anything we didn't already know. I wasn't there but my realtor wasn't happy at all. Jonny said the time to get the report is 6 weeks. I asked if there are other engineers and he said his guy gives him A discount. I said fine send me the info to get started. That's the last I heard from Jonny. Seriously. I actually was ready to pay the $6300. Meanwhile I found a competent engineer to do a thorough report for $800 and a construction company who said I don't need micro-piles. Someone else told me Structural Systems is just a sales company who makes a percentage on everything from the engineering report to the construction. No idea of this is true but the drastic price difference in engineer reports seems to suggest it is. read more

One of the best companies that you can count on and getting the job done. They value in giving you the best and quality with highly professional workers read more

Just had our unit in Makaha worked on by Structural Systems and had a great experience from Doreen communicating the whole way and actually calling us when anything she thought was important to the hard working young men hanging off the side of a building. The forman Fernando has done a great job of handling our personal items as the did the demo and repair. Mahalo to you all at Structural Systems read more

Just finished stabilizing our foundation through structural system and they were awesome! Very professional, kept us I formed as work progressed. Jonny santos, Antonio, Zach and his crew were so great! They worked really hard during 3 months of the job and cleaned up after themselves. They tried not to be disruptive and very cooperative. Thank you Structual System. ! read more

SSI did a wonderful job in repairing my cement tile planter box. The rebar within had rusted and cracked the exterior tiles enclosing the box. I was totally satisfied and happy with the results even though the project was pricier than I expected. read more

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We called upon Structural Systems to repair a foundational concern with our home. From start to finish, the job was handled in an efficient and professional manner. Johnny, Rino, Joe, Marcus, Antonio and the crew members that worked on our home were top notch, communicated well and were polite and respectful in every way. read more

Highly recommend Structural Systems, very professional and knowledgeable team with many years of experience. My owner just completed stabilizing his rental property and was very happy with the results. The entire crew worked diligently and was able to complete the job before the deadline. Scott & Antonio kept us updated on the progress being made from beginning until the end of the project. Very satisfied with our decision to work with Structural Systems. read more

We had a great experience with Structural Systems. Our initial encounter was with Damien, who came out to our property to assess our issues. He was very professional, honest and took the time to explain the project plan. The process did take a while since it involved multiple parties including a soil engineer, but we were delighted that SSH offered us the option to have the job done turnkey, which made the process easier for us. When it came time for the work to start the onsite crew (Mana, Stu, Ron and Joe) were very professional and communicated with us every step of the way. But, the best part, was knowing that these gentlemen took pride in producing quality work and treated our house as their own. read more

SSI just completed a repair on our concrete tile foundation. Proposal a few hundred dollars less than the competitors. Slight hiccup in the beginning trying to schedule repair before painting to take place very soon. But got start date set up. Damien to Zak-superintendent to the employees doing the repair was great! From start to finish! I will recommend SSI for any foundation repair. read more

I noticed how much my house was sloping beyond what Google said was the normal range. I do not have a deep understanding of engineering or home construction, and so I grew concerned. I reached out to 3 different companies, detailing my concerns. Damien from SSI was the only one who responded and followed up with me. He was very kind and patient. We spoke on the phone, I then texted some pictures of the house at his request. He gave me the option of an analysis he could perform to determine what was causing the sloping, if it was anything beyond natural settling. But he also said that nothing I told or showed him screamed that this was a big problem, and that it may make more sense to wait on doing this expensive analysis until more concerning signs appear. After a short discussion, where he patiently and clearly answered my questions, I decided not to move forward with the analysis at this time. He told me what signs to look out for, and I will give him a call if any of those signs appear. I appreciated the amount of time he spent with me, the explanations he gave, as well as the kindness with which he gave them. He could have easily pressured me into an expensive analysis that I didn't need, but he didn't. I value this integrity and feel confident that if I would be in good hands if I ever did need his services. Also, I value his "bedside manner" so to speak-- he didn't make me feel bad about not understanding house construction/engineering, but rather took the time to explain things to me like an intelligent adult. This was so refreshing considering that many interactions I've had in the past with contractors who have talked down to me like an idiot woman who couldn't possibly understand. I highly recommend Damien from SSI for his professionalism, ability to clearly communicate, and integrity. Thanks Damien! read more

Due the unstable ground under our house that caused major cracks on the concrete slab and walls. Cracks were getting more worse so we called Structural Systems. Work that was involved is to install 7 Micropiles around the exterior of the house and one Micropile in the inside of the house. Also Polyurethane Foam installation inside of the house. It was amazing that the house slab on one side has lifted about 2 inches in one corner of the slab and made the concrete slab level. It also closed up the cracks in the walls. Most of all I would like to thank the whole Structural Systems Company from Managers, Engineers, and working crew for a job well done. Much Mahalo to the working crew: Hawyn, Mana, Stuart Jones, and Dalton Field for a great job done !! I learned a lot of what the work is being done and the crew was very polite and friendly. I would highly recommend Structural Systems for this kind of work !! Mahalo again, Gary Miyata read more

I decided to go with this company because they fully explained to me how they were going to repair spalling of my garage support wall. They were the only ones that told me that they were going to tie the newly repaired portion of the wall into the existing garage floor to keep the walling from falling over. Gabe Arratia was my point of contact and he was very polite, dedicated to his job and kept me apprised of ongoing work. His two workers were outstanding and kept their work area clean and neat as they worked and was truly concerned about trying to keep the noise down and not disturb my neighbors. Gabe estimated the repair work would take 4 days and that is exactly what it took. They did an outstanding job and I would highly recommend Gabe and his team to accomplish your repairs. I have the before and after pictures of the work performed. I was fully satisfied with the completed work. read more

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We live in Hahaione Valley. Our home was cracking apart on a hill due to an underwater stream. This company felt different from the first moment of meeting Damien. The team was exceptional throughout the entire process, from the first to our last meeting! They cared about our house and also about our well-being. They continually communicated throughout the process to ensure we made informed decisions about our home. In addition, I am a business owner and was impressed to see each worker come to work with a smile. I could see and feel great pride, quality, and joy in their work. Each day, they cleaned up after themselves (for four months)! They cared about our house, and it reflected daily. It was a considerable experience for our family, but we felt safe knowing they were looking out for our best interests. It has been almost a year, and our home is very secure. We are delighted with our decision to hire Structural Systems and would like to thank the fantastic team who cared for us. read more

very professional group of people. work was thoroughly explained prior to starting and i get periodic updates on the progress. customer service is top notch as well - the crew called twice to make sure i am satisfy with the work. read more