Rainier Veterinary Hospital is hands down the best vet clinic I've ever worked with…read more Dr. Beestman, Dr. Han, and the entire team went above and beyond for my pups, even when working with a dog who isn't the easiest patient. They never once made us feel judged or dismissed -- instead, they listened carefully, showed real compassion, and worked with me to create treatment plans that actually made sense for my dog's unique behavioral challenges. What stood out most is how much they truly care. Every interaction made it clear that their passion is for the pets, not just the procedures. They were patient, flexible, and understanding, and always made me feel like my dog's well-being came first. I can't recommend Rainier Veterinary Hospital enough. If you're looking for a veterinary team that is skilled, compassionate, and genuinely invested in your pets, this is the place to go.

Rainer Vet and their professional and personable staff really care…read moreabout everyone who walks through with their fur 'babies'. I've brought all six of my service animals to them over the years and their professional and caring staff who cried with me when my seniors could no longer live unassisted and their sickness had spread too far. I have two girls now that have gone to them and who need to go back soon, and I have no qualms. You can trust them.

Always caring. Very knowledgable. Easy to speak with…read moreregarding your concerns. Pets interact well with her.

She is the greatest most compassionate vet. I had phoned her in regards to our golden retrievers…read moresudden diagnosis of high grade lymphoma-he was only 5. She told me I was in great hands with out oncologist, unfortunately as the weeks went by we realized that it was just too far advanced for our dog. We made the decision to have him euthanized. I phoned Julia back again and she made a same day appointment to have her come to our home. Julia sat with our family and walked us through the procedure. It was painless for Louie (we were all in tears) but what we needed to do for our boy who could no longer walk. Thank you Julia

Everyone is extremely helpful. Dr. Gambino is amazing, empathetic and has done a wonderful job with…read moreEnzo. For all the tests he has had done here he is never upset or scared to go. He goes right back with employees when they take him from me which makes us pup parents feel extremely comfortable with the care he is given at Urban Animal hospital in Cap Hill.

I've been coming here for years to bring my cats in. Sadly I feel things have gotten worse over the…read moreyears. From not telling me that bloodwork that was not mandatory would be $600+ dollars...I was told AFTER it was done and the person who told me felt really bad, to paying $95 in advance to have an appointment scheduled and then them taking a walk in before me. And now my cats bloodwork was available for me last week and they haven't called me. Even the person on the phone thought that was really weird. I have had good experiences here too. Especially during the end of life phase for my last cat. So I know they are capable of more. The atmosphere is always clean, and it's usually pretty easy to get in. I guess if you have a healthy pet this can be a good place to take them.

Had such an amazing experience at this vet office. First off you walk in and the environment is so…read morecalming with fish tanks, couches, and soothing lighting. I brought in my dog Django because he is getting up there in age and was suffering from joint discomfort along with some irritation in his eye. Everyone from the front desk to the veterinary assistant and the vet Erica were outstanding in terms of listening, understanding our needs, and not trying to push me into unnecessary tests and treatments. I highly recommend this to anybody that is looking for a vet on Capitol Hill!

I've been bringing my animals here for years, and always recommend them! They've been so helpful…read morewith my terminally ill kitten, my current puppy and two newer cats. They are always quick to return emails/texts/calls and very flexible with my busy schedule. I don't think I could hold them any higher than any other clinic I've used.

My partner and I decided to take our cat here to establish care because of the great reviews and…read morewe're glad we did. We got lucky and found a parking spot up front (kind of a tight spot), but if you're not as lucky, street parking is available. When we first walked in, what we noticed most was that it was quiet and peaceful. Our cat who is a nervous kitty out of the house seemed calm and just took in her surroundings. We sat in the waiting area with the clinic cat who was so open to belly rubs :) The exam room was small, but has a bench for sitting that can only fit 1-2 people comfortably. Our kitty immediately took to hiding, but the staff were very gentle with scooping her out from under for the exam. She received two vaccines and Dr. Aimee was quick and our cat seemed very comfortable hanging out in her lap during the exam. She answered all of our questions and we were happy with the care our cat received :)

Dr Castor and her team are absolutely amazing. The office is so cute and welcoming and I love that…read morethey focus solely on cats. I took my cat Leo in for some tooth pain and excessive vocalization. He ended up having to get it extracted and had to get some blood work in addition. They stayed open two hours late to get it done and make sure he was all good recovering from the anesthesia. They were very thorough at explaining what treatment was needed and aftercare. I will definitely be going back for both my cats and highly recommend City Cat!

I've been a client of this vet clinic for almost 10 years, I've had three dogs that were seen…read moreregularly here. I started visiting this vet because they offered folks who work at Amazon a discount. Do not fall for that trap. I had a dog who had seizures. I needed to pick up levitiracetum and apoquel for her regularly. (1) this vet has an online clinic they probably have a deal with, for many drugs it's excruciatingly overpriced. Meaning I pay 1/5th of the price of the seizure medication at my local pharmacy. When I told this vet to call in my dogs rx they said by law they could not. This is false. You as a client are allowed to pick up your rx anywhere you want to. I actually reported this and a few weeks later I was called back by LUV indicating they could all of sudden call in my dogs rx. While I lost trust in them, I appreciated that they pivoted and admitted it. But the pain continues. My dog needs her bordatella updated. She had surgery about 6 months ago from the same vet, And her wellness is only a week past one year , we visit the vet regularly. The annual wellness law is to ensure the vet has seen the dog in the last year to ensure they are prescribing medications on an animal they've seen.....LUV examined my dog pre-surgery but they say none of the visits count to establish vet-client relationship and won't do the bordatella without an annual wellness exam. We were there 6 months ago for her pre surgery work. We are there regularly. Last year when I updated my dogs vaccinations I paid more than $700 they added on a bunch of stuff we didn't need. They code things their way and read the law their way to add as many things to your tab as possible.

Better documentation, name tags, clarity. They wrote identical clothing and with no name tags it…read morewas never clear whether I was talking to the Vet or a tech. In my opinion the appointment was rushed. I asked for documentation directions for application, how long to administer, etc) and ended up with 5 or 6 pieces of paper with conflicting instructions. No timeline, They also sent me home with two medications for my pet's ear, one of which was expired. Those two medication's pricing was also double $$ what Amazon would deliver.

Brought my two senior kitties here for a little over a year. Good, but not perfect experience…read more They're a lot disorganized but largely very caring and responsive. I'm an established patient, they know me and my partner (and my cat!). Unfortunately, asking for an update on labwork yesterday culminated in an absolutely bizarre phone conversation with one of the receptionists that ended with "Look, we have lots of other patients. We can transfer your records to another vet if you're unhappy." And then hung up. That is, without a doubt, an insane thing to be ok saying to a client. I just wanted to know whether I needed to postpone my upcoming appt to wait for the labs! I no longer feel like there will be a good standard of care so I'm taking them up on the "find a new vet" threat. My 17 year-old cat gets to re-establish care elsewhere. This absolute catastrophe could've been avoided with the sentences: "Sorry about that, you should've heard back today but we are now expecting it early tomorrow. I wouldn't reschedule your appointment." Instead I got "I don't know what's happening with your pet. Do you want to reschedule the appointment or not?" Maybe things will work out for you here, for me they did for a while, but also maybe they'll rudely show you the door when you ask for an update on your pet. I won't risk that level of volatility in my pet's health care. I don't think you should either.

Dr. Deluca was amazing. I can't imagine taking my cat to anyone else. Handled my cat's unique…read moresituation with expertise and care--exemplary bedside manner combined with extensive knowledge. Also, made himself readily available for all my questions and concerns. Such a good experience

I can't say enough good things about Atlantic Veterinary Hospital. They've cared for both Marki and…read moreSidney with kindness and expertise. What truly stands out is how they've supported me through any uncertainty and stress. Their attentiveness to both my dogs' well-being and my peace of mind has been exceptional. I'm truly grateful for the care they provide.

I came into Atlantic with my dog who had a seizure for the first time and they were so sweet and…read morereassuring and worked with me through my emotions to help my pup. Very amazing staff and team , I will definitely be staying with Atlantic !!

If you're looking for a place to bring your love ones, this is the place to go! Very kind, patient,…read moreprofessional, doesn't try to pressure into treatments or other stuff all recommendations, and they're clean! I can't say enough good things about this place. The last two places I've taken Maggie the staff was unpleasant and my moms dog wasn't calm and wouldn't calm down! I Took my mom's dog to her first session of acupuncture and red light laser treatment and I can't tell you enough how wonderful they were! Usually she's a little anxious going to new places but she does amazing there every time and is calm the whole time! Had amazing staff today (they are all great)! Thank you all for being the best everytime we come see you all! 10/10 for sure!

I picked this clinic thinking it was a local small business with great relationship with their…read moreclients. Most of the staff are nice and friendly but the wait times are absolutely ridiculous. Every time I am there, I expect to wait around 20 minutes plus past your scheduled appointment time. There has also been a lot of staffing change, some of the really communicative techs who used to be there are no longer there and now they have techs who barely know how to communicate and keep you updated about the wait. I am not sure if it is an issue with the Vets getting overbooked, their system not timing how long a client is waiting, receptionists getting swamped with calls, or the Vet Techs not being properly trained on communication but I am debating on switching back to Banfield, which is over commercialized chain but at least they are communicative and prompt.

This review is for Urban Animal's travel health certificate service. Urban Animal is not the…read morecheapest game in town. But, nevertheless I selected them because they spoke with confidence about the process, which is complex and time sensitive. Alyne guided us each step of the way and secured our stamped health certificate in time for our flights. This is an aspect of our international move that I spent months stressing about and it was a huge relief to work with someone who was as competent, positive, and reassuring as Alyne.

What could improve? Um everything. The friendliness of the staff first of all. Second, we went in…read morefor an anal gland expression, and the VERY condescending vet hardly even lifted his tail to check out the issue, and then gave us a 30 minute lecture on allergies, which included telling us that we shouldn't take our water-loving golden retriever swimming, pushing a grain-free prescription diet on us after telling us that golden retrievers are very susceptible to heart problems which are caused by grain-free diets, an allergy pill which has long-term side effects, and that we are likely making his ears worse with the cleaning solution prescribed to us by another vet. AND she was super pushy on getting him a vaccine that he was due for, and when I pulled up the previous medical history which I had sent to her and she was supposedly referencing, he was NOT due for it for another two years!! Then after saying a lot of nothing she said she was going to go make a plan with the nurse who came back and said, "since it's your first time here" and showed us a clipboard with a $300 bill including allergy meds and an ear cytology test which we did not agree to. Then as we were discussing with the nurse the fact that we didn't know we were doing an ear cytology test, the doctor opened the door and stood in the doorway just listening with RBF and then closed the door. We will not be going back here and I would never recommend them to anyone. I expect my vet to feel much warmer, and not like a money hungry business.