So thankful for VEG and the prompt and compassionate care they gave our dog, Penny. The doctor walked me through all of our options and took amazing and gentle care of our girl in her last moments. When it was time to say goodbye we were taken to a private room so we could spend as much time as we needed together. They made sure it was a peaceful passing for Penny, but also regularly checked in on me and explained everything kindly and thoroughly. I would like to especially shout out Ashton, who was kind enough to make Penny a beautiful plate of sweets and even shared her own piece of pie. It was so helpful to be around such a caring individual at the worst moment of my life. We had taken Penny in once before, and my husband and I both appreciated the set up of the clinic - you can see your animal being cared for and be with them every second. We didn't ever stay overnight with Penny during a hospitalization, but what an amazing thing to be able to be with them the whole time. Other emergency vets aren't like that. Thank you, VEG! read more

The team at VEG were delightful. Great communication, from triage to checkout. My kitty has sensitive skin, which comes with irritation from every little thing. She had been scratching around her eyes, and had developed some scratches that were inflamed. Ultimately, she was prescribed antibiotics, with a proposed eye dye. The medical director was my treating vet, and she explained why the eye dye was suggested, but not required. In an expensive time, I'm very appreciative that they didn't push for an unnecessary test. She and the team all had great bedside manner. Yes, the wait was a bit long, but it wasn't through any fault of the staff; multiple stat cases had come in and understandably, skin irritation wasn't at the top of the to-do list. Also, they did let me know up front that it would be a bit of a wait, so again, good communication. While I hope I never have to take my baby into an emergency vet, I would definitely come back to VEG. read more

Slow, dirty, and borderline maliciously incompetent imo. We will never go back. I wouldn't recommend VEG Interlake to any pet owner with any love for or standard expectation of care for their pet. This was our experience of their 'care' last month: - In hour 2 or 3, the vet indicated I was likely to have to put my cat down. This was presumably based on just her age - they didn't get or look at her medical history until I pressed. She ultimately needed to be treated for dehydration, pain relief, and a UTI and sent home; fortunately our vet saw her after this, treated her properly, and she's fully recovered now. - We sat there for over 6 hours, mostly in one giant room. In hour 3, a pet owner sobbed nearby while they performed open abdominal surgery on another cat less than 5 feet away from us and other pets. - Large dogs were barely controlled, with a Doberman slipping their leash at one point, stressing out nearby pets, including ours. - The vets ceased pet care three separate times to hold all-staff meetings where they loudly shared the details about the pets needing care for between 20 and 45 minutes each time, leaving pets uncared for. -They did an ultrasound where they found a mass but couldn't say what because they "weren't a radiologist" and it was "probably incidental." Upon follow-up my vet reassured us after looking at the ultrasound, saying it was likely benign and not uncommon in older cats. -The vet technician lobbed passive aggressive comments about the pet while treating her in a room that had clearly not been cleaned due to the multiple types of pet hair on the seat, floor, and table. -They tried to bill us for hundreds of dollars of unnecessary labs that had been done by my previous vet 2 weeks prior. They said my vet didn't send the results over (they did, hours earlier). They only took the unnecessary services off the bill once we pulled up the results file ourselves. read more

I have two pets and now they have both been patients at this VEG center. I can't recall everything about my first experience with them years ago but this week Dr Ives and team were wonderful. Dr Ives explained everything as it was happening with comfort and ease. I can't imagine how stressful and sad this job is , but I'm thankful for the majority of the employees who were caring, thoughtful, and professional. While the assistant , Clarissa ( or Clarisse) seemed competent, they were a bit cold and acted annoyed at my questions. I understand they do this everyday, but for some of us- this could be one of the worst days of our lives. I hope if they read this, they can coach the staff on being able to show a bit more empathy. ( you can always complain about your job/ customers in your break room ;) ). read more

This emergency vet is full of some of the most compassionate, thorough, kind, and professional people I've ever met. They are at work, but their humanity shines through. Thank you for helping my best friend through one of the hardest moments of her life saying goodbye to her sweet kitty, Milo. While we were there, we saw several other emergencies occurring and saw how the vets and technicians were able to prioritize every single one of us in the room. They gave us all the time that we needed for my friend to say goodbye to her baby. We never felt rushed or swept to the side. Thank you so much for the difficult but necessary work that you do. Your kindness and dedication does not go unnoticed and we wish you all the best. read more

We've been to the Redmond location and this time went to Interbay as it's much closer and less traffic. My 8yo golden had several masses removed on a Tuesday and Sat night he managed to rip out the suture on his neck. I called both locations and emailed a photo. The Interbay location suggested (on Sunday morning) that I bring him in so they could take a look to determine if he needs to be re sutured (and they won't charge us if he doesn't need suture). The Redmond location told us as long as it stops bleeding and it's less than 5cm we could wait till Monday to see his regular vet. To be safe I took him in and they were super busy, but 90min later the vet took a look, suggested skin glue as the wound had closed and didn't look as bad as the night before. She did just that and she didn't even charge us! I'm forever grateful as I've had great experiences at the Redmond location as well (he was treated 2x with doggie enema). Loved the staff and the vets. I've had way worse experiences at other ER vets. VEG is by far the best and I'm will never go anywhere else. PS they noticed Tater Tot was super scared and trying to pull me to break free of vet jail and since it was so crowded they found us a room so he could calm down! Love them. read more

Veterinary Emergency Group - He was so relaxed that he took a nap! - Emergency Pet Hospital Near Me - Seattle, Washington

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The staff at VEG were all so compassionate and competent with the care they provided for my puppy, Ube. Each and every person we worked with went out of their way to make sure not only Ube was being taken care of, but they also checked in on my fiance and myself throughout our time there. The love the staff has for their patients was evident. We will hopefully never need to visit again, but if an emergency arises we will definitely be in touch with VEG. Thank you Dr. Samantha and staff (I'm so sorry I don't remember all your names but you all truly are exceptional people)! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Seattle, Washington

If you're a pet owner in Seattle, this is the emergency vet you'll want to have saved in your contacts. Really grateful that VEG opened up near my place. Unfortunately, I had to make an emergency visit tonight because Lani had an injury that wasn't looking great. Thankfully, she got excellent care. Check-in was super fast and easy--they take you in immediately to a massive open-concept treatment room where you stay with your pet for everything. They have couches with blankets and pet beds at each station, so both pets and their humans are comfortable. Vitals and check-ups are done right in front of you, which I really appreciated. They do have private rooms for more serious cases, but I loved that the standard setup allows you to see everything happening and lets your pet see you the entire time. I even saw a cat receiving some kind of oxygen treatment, and the owner was able to sit on a couch in front of the glass kennel to keep them company, little things like that make a huge difference. The place is well-staffed, with tons of vets and support personnel, which is clearly needed because there was a steady flow of pets and their people coming in. Despite how busy they were, the team was incredibly friendly and kind. Lani had her wound treated, got set up with antibiotics, and, of course, left with the dreaded cone of shame. The best part? No price gouging just because it was an emergency. I probably would have paid the same at my regular vet. Plus, there's plenty of free parking, and it's right next to Chipotle and Panda Express if you need to grab a bite while you wait. I've been here before tonight to support a friend during her dog's illness and, the end-of-life process. They gave my friend a private room with a couch that folded into a bed, along with sheets, pillows, and blankets so she could stay overnight with her dog. That kind of care really helped both of them in those final days. Having a facility like this around is a game-changer. Being with your pet during an illness or injury helps keep them calm, which makes all the difference in their treatment, vets are scary enough as it is for pets. Best 24/7 emergency vet in Seattle. If you're a pet owner, I'd highly recommend bookmarking this place! read more

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Dr Rodriguez was very thorough, very patient, knowledgeable and did an excellent job taking care of our cat. She did such a good job with the procedure and also preparing and setting me up for aftercare to ensure the best recovery possible. Our cat was at the center for maybe ~8hr total from time of check in to discharge. There were several long periods of waiting in between the initial nurse check, to diagnostics, to waiting for radiologist reports and then finally the procedure with other procedures happening. We were situated in a quiet waiting room by ourselves so at least our cat could rest while waiting. She kept me in the loop through out the whole process which was comforting as we were very stressed out. The bill was not cheap by any means but Dr Rodriguez did such a great job setting expectations and explaining best-worst case scenario up front as you have to pay for the visit cost estimate ahead of start of any work. We got lucky and ended up being on the side of best case and they even refunded me some cost. read more

It is 3:30 AM. I do not like to write up reviews at 3:30 in the morning or be up in general at this ungodly hour. But here I am - and I'm writing a review for VEG because they truly deserve it. I took my dog, Rufus, in at 2:00 AM since he was acting strange and ill. The team greeted us with such kindness and energy, and they listened to my plight and empathized with me while giving Rufus all the love and pets. The doctor checked on Rufus and gave us her professional opinion - she wasn't pushy with the bill and worked with me to do what's best for Rufus. I threw a bunch of questions regarding Rufus's behavior, and she was so patient with me and provided answers with clarity and respect. All in all, the team at VEG made my unfortunate visit, unbearably early in the morning, pleasant and comforting. Not all heroes wear capes, that's a fact. And the team at VEG are no exception. I will be back for any emergency needs for Rufus, and I'm sure he'll have a grand time there as well. read more

My sister and myself cannot be more thankful to the staff at VEG. My sister and I coparented our cat Freya together, and unfortunately, she passed away at VEG due to sudden illness. The staff and veterinarians at VEG were very kind and friendly to us in explaining our options. They helped us to know what our options were and what would be in the best interests of our poor baby kitty. The clinic is an open floor plan so you can see your pet and see where your pet is and sit by them, etc. The veterinarians and vet techs are also very easily accessible. The office manager and staff were so kind to us in helping us handle financing arrangements and end of life care. They were very sensitive and delicate with us and our situation. They are expensive, but in my experience, all emergency vet clinics are expensive. If you are considering using VEG, I can't recommend them enough. I know they will take good care of you and your pets! Thank you, VEG, for being there for us through a rough time! read more

Well, this place is not a jolly good time spot as it's for sick/injured/dying pets. I had to euthanize my beloved cat Flax here yesterday morning. He was so very ill and his quality of life was abysmal. The staff here are incredibly helpful and sympathetic. Mirna Topic, DVM is a young woman with mad veterinary skills and took the time to actually listen to me and made me part of the decision. The difficult, difficult decision. Because of people that refused to pay Veterinary Emergency Group and other veterinary professionals, they will make you pay the entire cost upfront and veterinary care is expensive for the same reason...people who skipped out on paying. They made it awful for the rest of us. Please don't complain about Veterinary Emergency Group being too expensive. ALL veterinary care is expensive. I am extremely fortunate to have a great bunch of older sisters who have well-paying jobs and paid all the bills for this unhappy visit. And my pet insurance will reimburse them 90%. Buy as much pet insurance as you can afford! It's well worth the peace of mind. Anyway, I can't write anymore. I feel sorrow for the loss of my fur boy bubbling up and I am going to take a shower and cry for a while. V.E.G. is a huge space with comforting and comfortable private rooms where you can hold your beloved fur baby as the vet administers the I.V. solution that will send your sweet animal pal to The Rainbow Bridge. Private and group cremations are available. I opted for group cremation as I don't need a box of my cat's remains. Ugh! Tears are rolling down my face and I can't see. Trust this place. Open 24/7, seven days a week. No appointments needed. read more

Veterinary Emergency Group - Friday morning, before I took my beloved "Flax" to be humanely and compassionately euthanized. - Emergency Pet Hospital Near Me - Seattle, Washington

We had to bring our dog Nugget here today. I was so grateful for all of the empathy we received from the doctors and techs here. Having to bring your pet to the emergency vet is one of the most stressful situations of pet ownership. The staff here made the experience so much less stressful. We seriously appreciated the fact that we were able to stay with Nugget for the entirety of her visit and got to see everything that was happening. The staff truly make sure you're involved in every step of your pet's care. I would absolutely recommend this practice to anyone needing to bring their pet in. read more

We showed up at 4 in the morning after Christmas with our dog who had eaten a mouthguard left unattended by one of our human children. It was a surprise and delight to see the open floor plan treatment area that allowed us to stay with our dog during treatment. In addition to the open area, there are also private rooms on the side for customers that prefer that option. The facility even has couches in the private rooms that provide space to allow pet parents to stay overnight with their pets. Each VEG clinic is part of a large chain of emergency veterinary clinics, but each VEG employee I spoke with was courteous, skillful in their work, and had agency to do what was needed so that we had an comfortable emergency visit with our sick pet. read more

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I was visiting Seattle for the holidays when I suddenly had to rush my dog to VEG (Interbay) on Christmas Eve. From the moment we arrived, the team immediately cleared a table for him in their open exam area, where you can stay close to your pet and watch as the team checks vitals and runs tests (with the option to wait in the lobby if you prefer). They did everything they could to keep him comfortable and cared for. Sadly and unexpectedly, I had to make the decision to euthanize my almost-12-year-old French bulldog due to a large bleeding splenic tumor. While absolutely heartbreaking, Dr. Ellie and the entire team were incredibly compassionate, warm, and genuinely caring. I truly trusted them, which made an unbearable moment feel a little less frightening. When it came time, I was brought into a private room separate from the main floor. It was calm and comforting, with a sofa, tissues, and treats, and I was given as much time as I needed with my baby. Today, I received a handwritten condolence card from the staff, which meant more than I can express. This was the hardest decision of my life, but I believe it was the most humane one. I'm deeply grateful for the care, kindness, and dignity they showed us. Thank you VEG. read more

We were out of town when our boarding facility called to let us know our dog had developed bloody diarrhea. Wanting to understand the process for bringing him to this emergency vet, we called ahead. The staff member who answered was dismissive from the beginning. She told my husband that he "needed to listen to her" and claimed she understood it was a stressful situation, but her tone conveyed no empathy. She suggested we "just change his food," which was not relevant given the urgency of bloody stool. When my husband tried to explain, she cut him off, told him there was no power and ultimately hung up on us. Because of this interaction, our dog was not brought to this facility. I am disgusted by the lack of professionalism and compassion in such a critical moment. In an emergency, pet owners should feel reassured and supported, not dismissed or hung up on. Based on our experience, I would never recommend entrusting an animal to this clinic. read more

A 24/7 Emergency Vet - wow. Talk about a stalwart business. The interior is bright, clean, and welcoming. I love their philosophy behind pet care. Our orange tabby got the tip of her tail caught under a stool and as a result it got ripped off to the point her bone was showing, so we had to find a place that would see her immediately (potential infection and nerve damage were the risks). It ended up being $1700 for a small tail amputation surgery with sedation and pain meds, and they were able to have her in and out in a matter of hours. The staff is friendly and does an amazing job at offering explanations. They let you stay with your pet the entire time throughout the procedure too, which shows conscientiousness / empathy for anxious pet owners out there. All around an great experience :) read more

Veterinary Emergency Group - Callie - post tail amputation surgery - Emergency Pet Hospital Near Me - Seattle, Washington

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I took my dog in on a Saturday night. Starting with the receptionist to the doctor to the assistants the service was above and beyond. Compassion ruled the trauma of my dogs treatment. The doctor was professional, thorough, and understanding of my emotional state. Same with the assistants. I highly recommend this clinic. The staff is so aware of the emotional situation and handle it with grace and understanding. I give the Veterinary Emergency Group at Interbay an above 5 rating! read more

My boarding facility was concerned my dog was throwing up. It was nerves, but I let them get another opinion at VEG. $3K of testing later, it's probably nerves. I wasn't there so I was OK with this. It was expensive, but no issues. EXCEPT they fed my dog CHICKEN. VEG heard about this allergy from the boarding facility, my daughter, and me a number of times via phone, but they still fed her CHICKEN. We spent a very long weekend with a very sick pup. We fought dehydration, electrolyte imbalance, and massive diarrhea, unable to get anything in her. I took her to my vet Monday when the expected ear infection would be evident. Fortunately, she'd already started recovering. Total cost for a nervous old dog? $3,400. And it could have been avoided. read more

Our lovely young cat took a bad fall from a roof and dislocated her hip. The doctors and staff at VEG delivered over the top compassionate care. She's doing great. Thank you!!! read more

We've been to VEG a few times and always had a good experience, even though it's nearly always a stressful and scary situation. But when our 7-year-old pit mix Henry had his first seizure, they went above and beyond. We lost our boy within 12 hours, but we were so thankful for this facility and its team. They answered our questions, allowed us to make the decisions, supported us no matter what we decided. The two doctors who cared for Henry on his last day were so attentive to him and gentle with us. The support staff and techs literally held our hands as we walked in to say goodbye. I've never felt so cared for by a group of strangers. And we'll never ever go to another emergency vet if we face a similar situation again. read more

Veterinary Emergency Group - Our sweet baby Henry - Emergency Pet Hospital Near Me - Seattle, Washington

This is the first veterinarian where I felt they understand our love for our best friends. they treat the situations with love for the animal and their human. They don't have you sit in another room, if you want to be there with your animal, they have you stay. If your best friend needs to stay the night, they give you the option to stay as well. I love the setup; you get to watch everything going on around you. Which helps ease the care your bestie will receive. The animals that were hospitalized, and the family went home to sleep, they treated those animals with so much care. They would stop and check on them regularly, giving them a quick rub or hug, and would continue this for the whole night. I personally would feel comfortable leaving my animal in their care.. I am the bestie that would stay, however. If you are questioning the care you will receive here, you will feel your apprehension relieve itself once you are there. I wish I could use VEG for all of my besties needs. Cheers, and thank you. read more

We have a 2.5 year old french bulldog and brought him into this location with respiratory distress after he swallowed a rawhide and it became stuck in his esophagus. They immediately made him more comfortable, no questions asked. Everyone was very comforting. It was lodged near his heart so he required a endoscophy vs surgery. It took their staff 3.5 hours to fully remove his obstruction. I have never been more grateful or impressed with animal medical staff from start to finish. This team is exactly who you want in your court if your pet is important to you. Even the post procedure care was 5 star, you get what you pay for at this location. We're so happy our guy made a full recovery thanks to their expert care. read more

My dog found a baby bunny nest in our backyard and hurt one of the baby bunnies immensely. I spoke with a wildlife rescue who said they could take it in to euthanize it, as it was suffering and beyond care, but they were far away and recommended I call a local emergency vet. The staff at VEG were so kind to take the baby bunny in for compassionate euthanasia to end its suffering, which not all vets are willing to do if it's wildlife. It's an incredible place that recognizes it's inhumane to allow an animal to suffer. Should my pets need emergency care in the future, I wouldn't hesitate to bring them there, as this encounter showed me how much they care about all animals. read more

Took in my dog, Hank, for a late evening emergency visit when his cough and demeanor took a turn for the worse. It wasn't a busy night for them, so we were admitted pretty quickly with our own waiting room as a precaution in case it was something infectious. The layout is otherwise an open space that I'd not seen before - exam tables, desks, chairs are all in the same room. It's an interesting concept that lets you be close to all of the "action", rather than having all animals partitioned into separate areas. X-rays were taken of Hank's lungs and the resulting images, along with some quick bloodwork, showed he had a pneumonia. The staff was really great with giving him some fluids and antibiotics to take home, then all info was sent along to our regular vet. I thought it was all very thorough and done with compassion and care. It's not a cheap service, and I'm glad that I invested in pet insurance to help defray the costs. No one ever wants to be in a situation where your pet needs emergency care, but I feel you'd be in good hands taking them to VEG. read more

Veterinary Emergency Group - In one of the care rooms. Apparently the couch unfolds as a bed for longer visits. - Emergency Pet Hospital Near Me - Seattle, Washington

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Stopped in on a Sunday for an eye problem for my small dog. Was met with incredibly nice care staff, and only have positive things to say. Also, I was out in about 45 minutes--which I know isn't always the case in an emergency setting, but was pleasantly surprised. I thought the open concept environment was super interesting, but could also see how it could be difficult to be that exposed to other animals in a time of crisis. I will absolutely keep VEG on my list. Dr. Skaggs and the rest of the care team were just fabulous. read more

They saw us right away and did such a diligent, fast job. They were incredibly kind and treated all animals gently and with care. You could feel their love for the animals!!! read more

Today my husband and his coworker brought a family of cats they found in a dumpster at their job site. The staff at VEG were compassionate and helped us help mama and babies. When I picked them up, they answered my questions and even gave me some food and resources for their continued care. Currently the mom and babies are set up in a foster home! Thanks VEG for giving this family a little hope for a better future :) read more

Veterinary Emergency Group - Cat and kittens - Emergency Pet Hospital Near Me - Seattle, Washington

We wanted to thank them for the support and professionalism we experienced going through the sad end of life process for our beautiful dog. We brought her to the Seattle facility in January hoping her health could be restored. Sadly, that was not possible as her conditions were too numerous. Their staff were wonderful - calm, understanding, and patient as we dealt with understanding our beloved dog's situation and our grief. They are wonderful people with a wonderful, first-class facility. Every aspect of their care for our pets is measured and considerate of the feelings of the owners who consider their pets as family members. We were devastated to have to deal with the situation, but these people made it all manageable for us. Thank you from the bottom of my heart!!! Please let all the people who worked with us know how much their efforts are appreciated. Brad S read more

This was the absolute BEST vet experience we have ever had. We brought our cat, Bubba, in for a urinary blockage and were seen instantly by Dr. Willis. Within a few hours, they had an estimate and treatment plan ready to go and send over the plan to review before they treat. Yes, this place is expensive, but it is an E.R. so that is to be expected and quite frankly with the level of care our cat received, it was worth every penny. On top of the urinary blockage, he also had a colon impaction as well, and they really made sure to try everything they could to avoid surgery. 10ish enemas later and our boy is fully feces free and on the mend. A huge thank you to the entire staff of doctors, techs, receptionists, literally everyone because we never felt like a burden, even when we called a million times for updates. They also have great facilities if you plan on staying with your pet their entire stay including nap rooms and showers. I highly recommend this E.R. Even though I hope no one has to go through having a sick pet, please take them here because they will treat your pet as their own. read more

Veterinary Emergency Group - l - Emergency Pet Hospital Near Me - Seattle, Washington

Brought our puppy in early this am due to an infection after neuter surgery. This is the best emergency vet experience we have ever had. Duncan was seen immediately, was given very loving care, and we were allowed to be with him while he was being seen. From him having an accident on the floor, to his very loud whining and crying - they were so understanding and amazing with him. The cost of care was explained to us clearly and kindly in advance. The facility is amazing, clean, well-organized and you can tell it is set up to provide the best care for pets. Huge thank you to Dr. Willis and the entire night shift at VEG. I only wish they did primary care as well. I cannot recommend this facility enough. read more

Veterinary Emergency Group - Much happier Duncan after treatment. - Emergency Pet Hospital Near Me - Seattle, Washington

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I brought my young mini-dachshund in late at night on a Wednesday after a grand mal seizure. The vets were incredible and the staff was warm, friendly and knowledgeable. The initial visit ended up being the first of multiple, and I have been consistently impressed each time by the skill and kindness of everyone in the clinic. They did everything possible to help my dog, and given the open concept I could also see that they were just as loving and attentive to pets whose owners were not present to see what was going on. Highly recommend. read more

These people were incredible! I had to being in a cat I was catsitting for, at 12:30am, on a Saturday night. Not only did they quickly and efficently attend to the cat, they also attended to me - giving me a quiet room to wait in, a stiff coffee, and even an Uber ride home, as I had to get there on the bus. They even gave me some prescription food, when I was waiting for the order from Amazon to come in. One week later, Monster the cat is healing quite nicely, is back to his old playful self, and I was able to return an extremely happy cat to his owner. Thank you again! read more

Veterinary Emergency Group - Monster cat at home, after the vet visit, eating his first can of prescription food. - Emergency Pet Hospital Near Me - Seattle, Washington

Incredible experience here. They helped us & our puppy feel so comfortable. Hospitality was amazing for a long Sunday at the vet. Seriously, would not recommend another Emergency 24/7 service to bring your animals, VEG was amazing!!! read more

I would absolutely AVOID this place AT ALL COSTS . Not a true emergency vet. The front desk staff was extremely empathetic to my dog and situation. She went in back to talk to other staff and this is when things went downhill for me around 4:30pm on November 26th. Employee comes out from the back, rolling her head from side to side, had her finger up pointing at me, with extremely bad and aggressive vibes and a toxic attitude to greet me and ask more about the situation. She started comparing my 130lb aggressive Anatolian Shepherd to her 50lb Doberman, going off on a tangent that had zero do to with my situation. She was acting like I was having an issue with them sedating my dog, which I had ZERO issues with. I was making sure they understood that she needed to be MORE sedated than what I was bringing her in as. The employee had a psychotic laugh and told me, "Oh! We're gonna give your dog A LOT of drugs hahahahaha." Insinuating that she might overdose my dog. Extremely sadistic. She then claimed in order for them to see my dog, I would have to sedate her for 3 DAYS, then bring her back in?!?! This made ZERO sense to me. She never at any point looked at or interacted with my dog to make this decision. Not a true emergency vet if you're requiring this. I came to the clinic with my dog in a crate, heavily sedated with 400mg of Trazadone and with a muzzle on. She told me that 400mg of Trazadone was not enough. It was because my dog couldn't even walk. Then she told me, I would have to take my dog out of the crate, force her to walk (when she couldn't walk at 130lbs) through the busy parking lot, into the vet, and the open concept area WITH EVERYONE AND THEIR PETS being worked on or hooked up to equipment!!! That would've been extremely dangerous not only for my dog, but for all the patients if my dog had gotten spooked, etc. Very bad advice. I told her no. I'll find a different, accomodating and empathetic vet. And that's exactly what I did. I left and spent $7,000 at a vet who didn't treat us in this manner. Before you come back here and lie about this event, I have the entire thing recorded on video. Your behavior and attitude is extremely disgusting, sadistic, discriminatory, and I'm shocked that you are even working around animals. I have money to spend. It will definitely not be here! MANAGEMENT: YOU HAVE A ROTTEN APPLE IN THERE. HOPEFULLY YOU TAKE ACTION BEFORE A PET OR PERSON IS INJURED. read more

Fast. Calm. Good vibes. Handled an urgent cat issue successfully at 2am when other vet ER was difficult.

10 minutes away. Will use again. But the Dr definitely makes a difference Took our senior kitty in after a suspected stroke. The awful Dr - aka Dr. Death - emphasized the need for euthanasia. Made my daughter sob uncontrollably in front of other clients and lacked bedside manner. Claimed our cat was dehydrated 6 hours after we arrived during which time he was never offered food or water yet was given an IV catheter immediately after arrival and placed in a cage with a saline bag unattached outside his cage. Did I mention Dr Death offered up that his own cat was put down at the age of 10? 0/10 stars for him. On the other hand, our original Dr - Dr Edwards - had two cats that lived to be over 20. She continued to talk thru our cat's condition long after her shift had ended. And side note - thank god because Dr Death was well on his way to talking up the joys of euthanasia until Dr Edwards jumped back into the conversation. Our cat is still very much alive and thriving for a senior kitty despite Dr. Death's best efforts. They were, however, amazing when I brought in my dog. Totally depends on the vet and staff there when you are. read more

I can't say enough good things about VEG. Brought our diabetic cat in at 10pm on a Sunday night. He received immediate, attentive care and thorough blood work. They monitored him overnight. Unfortunately the decision was made to euthanize him the next afternoon as the most compassionate thing we could do for him tho it caused us great grief. Dr MIRNA TOPIC is probably the best Vet I have ever dealt with in my decades of pet ownership. Her knowledge, empathy, and compassion were so comforting. She took an amazing amount of time to explain our cat's medical conditions and all possible treatments and possible outcomes. The euthanasia process is so difficult but the gentleness with the way the process unfolded under her care was comforting. Yes, veterinary emergency care is expensive but so isn't the ER at Swedish! Thank you so much. read more

I brought my cat in for urinary issues and she was seen immediately. Our main doctor was Dr. Katie Pruett and she treated both me and my cat with so much kindness and respect. The office was also very transparent about the entire process and told me the cost of each procedure before moving forward with anything. I had a great experience and my cat was calmer here than she's been at any past vet visits. read more

First of all I've been to pet ER tens of times for work reasons so I have some idea of what to expect. We brought our sick cat here last night. Their flow of putting you in a room with your animal immediately is pretty nice. Time it takes for Vet tech visit - doctor visit were also the fastest I've seen. (Granted we had the only animal in the building but still) however, once the doctor saw our cat, and said "we should do an X-ray, I'll send you to the estimate" and left that's when things broke. We were sent a $1300 estimate and left in the room until we pay it for anything to go forward, including talking to the vet. That by itself feels like a very high pressure sales tactic. Shouldn't we able to discuss what's absolutely necessary in that moment and what can be done at a regular clinic when they open tomorrow? Or what items from this invoice and more likely to diagnose without the others? Our options in that moment were stay in this room until you pay or well, I don't know what else. read more