We found our 2026 Chevy Colorado on their website. Called and talked to Darrick in sales. He was…read morefantastic right from the start. He answered all of our questions, and we were able to make a decision to buy our new truck the first day. Darrick called and texted us throughout the wholes process. He helped to get everything set up using the Chevy app and the on-star service. We highly recommend using this dealership. Thank you.. Rick and Donna F

Firstly, I love how most reviews are 1 star and the "review highlights" are glowing. I sure do…read morewonder if Stocker has a Premium Yelp account. Anyway, the customer service experience was pleasant enough, but the overcharging is truly evil at Stocker. Even if I give them the most generous possible benefit of the doubt, Stocker charges $227 an hour for labor, double what I've experienced anywhere else in the state. And I'll go into why I do not advise giving Stocker the benefit of the doubt. I am not a car guy at all, but it took me 45 minutes with youtube, a screwdriver, and a jack to get to the washer fluid reservoir when it stopped holding fluid. I thought the problem was a cracked reservoir, so I intended to attempt a repair with some epoxy, but when I found the pump was the problem, I figured it wasn't worth waiting for the delivery and I needed an inspection this month anyway. I told them at the front desk everything I saw and they said it would cost $100 just to diagnose, which was already about as much as I was hoping to spend on the repair, particularly when there didn't seem much mystery left, but I said ok. I get that taking off a tire and the liner and the bumper to access the pump in a Bolt is more work than an oil change, but I can't understand where $450 went [Edit:] Just wanted to add to my review a confusion over the representative's reply. Please google "replace washer pump chevy bolt" and scan through any of the first 10 results, seeing how once you take off the bumper, the pump is completely exposed. True, that bumper requires like 30 screws and a tire to come off, but I would imagine that the Chevy dealer that sold me my Chevy has removed enough Chevy bumpers that it would not be a $450 adventure. And the mechanic said that the first $100 was finding it! So then what was the rest? I'll take his offer for transparency. If he reaches out to me, I'll put another $500 on the table if I can't get to the pump in less than 30 minutes [Double edit:] I just want to highlight that the Stocker rep that replied to this comment edited their response to remove a part about how it's important to factor in labor to repair costs. I didn't screenshot or memorize the comment, so maybe there was more to the edit, but it did make me realize something else: let's assume for a moment that a 2 hour repair (as reported by Stocker and seen in the text screenshot) was a reasonable amount of time. At $453.94, that puts the labor at three pennies shy of $227 per hour. Ask your local mechanic what they think about that number before you try your luck with Stocker. I'm changing the beginning of my post to reflect this realization. [Triple edit:] The Stocker rep has now deleted their comment defending the cost and replaced it with "we're looking into it." That was more than two weeks ago, so I can only hope the investigation isn't draining too many precious resources. If it is, I'm sure I'll get a bill for it. For what it's worth, I'll contribute my theories: (1) just your ordinary highway robbery where they force a $100 retainer to even agree to look for the problem knowing it'll sting too bad to pull out no matter how much they overcharge; (2) highway robbery + fraud: they factored in the "free" inspection time into the labor; (3) the employee didn't know (or ask, or look up) how access the part, and so they made massively time-consuming mistakes, also known as billable hours [Quad edit:] The stocker rep has removed their "we're looking into it" comment, which is more stunning to me than ignoring it forever or outright deleting their reply, like I had expected. At this point, the rep must at least understand my perception of how quickly the repair could've been performed. If, during their investigation, they uncovered specific knowledge of why it took their team 6 times the labor to get to the part compared to a handful of idiots on YouTube with a phone in one hand, the rep would have mentioned it, thus publicly defending the honor of the dealership and humbling me. So I can't help but feel that the remaining possibilities are (1) they did not look into it, (2) they did look into it but the dealership deleted the footage so there's no way to find what happened, or (3) they found what happened and it was indefensible.

Took my Ascent in for an inspection. 2021 with 40K miles. Told there was an issue with the front…read morebrakes (pads separated from the backing plate). Questioned about the presence of a major warranty extension issued by Subaru of America (for Ascent brake pads). Noted it was the same issue that I was experiencing (juddering). No support from Subaru of America. Stocker Subaru made it right.

Everytime I have an appointment regardless of the age of my vehicle, Stocker Subaru service always…read morefinds something that needs fixed. Hey Stocker Subaru I bought that extended warranty you upsold, and it also covers nothing. It's always at Inspection time the service department gets you, it's like they use the Service Department to make their monthly numbers. I had such a bad experience with a former Subaru vehicle that I will never buy another because Stocker Subaru always finds a way to make the visit cost me hundreds if not over a grand each time. The fact that Subarus need so much maintenance not covered by any warranty, is reason enough to avoid the brand. I go in for service soon, no doubt it will cost me or they will find something.

Avoid this place unless it's the last car dealership on earth and then give up and ride a bike…read more When we went to look for a vehicle, they took our keys to what we were trying to decide might be a trade-in... And they kept them in the managers office and would not give them back... It felt like we were being kidnapped and held. On one vehicle we were looking at they kept calling us and texting us and kind of stringing us along and pushing other cars before they told us that there were four people ahead of us in line for the vehicle we were actually looking at.

Horrible in every way. They lied about the price I was given on my trade in, they didn't fill out…read morethe proper forms for my vehicle registration, the vehicle wasn't even inspected or looked over by them, then to top it off they repeatedly called me non-stop for over a year after asking questions about my trade in. The manager is the greasiest sleazeball car salesman to the point where the grease is literally dripping off his hair while he talks. They don't list prices for vehicles they have an the whole thing is just a joke. Find a better place to buy your next car!

Traded in my 2020 ram rebel for a 2023 Challenger. 2 weeks after the deal the bank i financed the…read moretruck through called me and said I was late on my payment. THEY DIDN'T PAY OFF MY TRUCK!!! I'm now stuck with a $12,000.00 bill on a truck I don't have.

This is the second time I have taken a jeep to this place, and the second time they ripped me off…read more (Well, the first time I argued my case and got it changed in my favor). This time I had a headlight that sometimes was on and sometimes was off. My dad said usually that means that the computer needs to be re-flashed. Cool. I took it in, told them that it wasn't the headlight itself because sometimes it works and sometimes it doesn't. Later the tech came to tell me that it was indeed the bulb and it was $350 to replace. I said "but it is on sometimes--so it isn't burnt out". he said "yeah that sometimes happens as lights get old". Ok, I figured he was the expert right? I paid over $360 that day. The following day I walked around the jeep to see.....the headlight was out AGAIN. As I had stated to them it WAS NOT THE HEADLIGHT. I was right. I called to explain that they mis-diagnosed a perfectly good part and I had to spend $350 to replace a working part. So how do we go about getting me my money back because I SHOULD NEVER HAVE NEEDED TO PAY THAT IN THE FIRST PLACE? No. Too bad. They said to bring it back in for MORE diagnosis......so MORE that I have to pay for? Is this the business model? Claim parts are not working, charge people for them, then when the problem is not fixed, shrug and say "guess you need to come in and spend more money?" I haven't shared the previous story which involves them trying to charge me for a new GPS system when mine died while under warranty. So with that issue I had many years ago and NOW getting charged $350 to change out a perfectly good part, I have to assume that the business model is to change out random things, charge the customer even if the work was not needed, and then make them come back in to spend more money in the hopes of maybe sometime getting the right thing changed out. Buyer beware. 2/2 experiences with them have been getting ripped off. Go to another location, or get a second opinion before letting them change out ANYTHING.