I came in because I had accidentally bent the basket of my ring and needed it checked out. Melissa…read morewas so kind and helpful, and had the ring inspected. The jeweler inspected it, didn't see any damage to the metal so they knew it would be a quick fix. Not only did they do it on the spot, it was completely free of charge. They also took the extra time to make sure the stones weren't loose and gave the ring a thorough cleaning. Above and beyond. On top of that, I'm starting to look for new rings for a 10-year vow renewal but I have no clear direction on what to choose. Lynn and Melissa were absolutely wonderful throughout the process. They were personable, kind, and genuinely helpful without any pressure. Honest service, knowledgeable staff, and people who clearly care about their customers. I'll definitely be back and highly recommend them :)

Highly recommended. Brought in a pendant for repairs,a stone had fallen out of a very delicate…read morecustom fitting. They made the repairs beautifully and at a very reasonable price. Everyone is friendly and knowledgeable. I had purchased a diamond necklace there some years before and had a great experience as well. Employees are trustworthy and not pushy at all. This is the place to go if you're looking to purchase jewelry or need a treasure restored .

Incredible experience shopping here. Gave me every option for what I was looking for…read more Will keep shopping here in the future. Will suggest to others when they are looking for jewelry.

I don't usually write reviews, but this experience truly deserved one. After being scammed by the…read moreoriginal seller of my brand-new engagement ring, I was heartbroken -- something that was supposed to be special turned into such a disappointment. When I brought it to this family-owned jewelry store, they treated me with such kindness and compassion from the very first moment. They didn't just fix my ring -- they restored my trust. They took the time to explain everything, worked carefully to repair it, and somehow made it even more beautiful than when I first got it. You can tell they genuinely care about their customers and take pride in what they do. I left not only with my ring shining like new, but with so much gratitude in my heart. This store went above and beyond, and I'll never forget how they helped turn a bad experience into something truly meaningful. It's rare to find such integrity and craftsmanship these days. You can really tell they take pride in their work and treat their customers like family. I'll definitely be coming back here for all my future jewelry needs!

My husband and family are loyal customers. The young man/woman working needs to learn customer…read moreservice. More than once the person has carried a bad attitude. Not good.

Excellent service, very helpful Got a good deal on some…read moretools, and a gaming system. Would shop there agaon.

My wife & I went to Jared this morning to find her a white gold necklace for the pendant I bought…read morefor her for our anniversary. They're conveniently located right on Bell Road on the cusp of Peoria and Glendale. Tons of ample parking for you and a few dozen of your closest friends if you're pulling up to get matching friendship rings. We were greeted immediately by a sales rep. who showed us their selection of necklaces. They had plenty to choose from and their prices were on par with just about most local jewelry stores in the area. We picked out a beautiful necklace for my wife that compliments the pendant I purchased for her. Zero pressure. Good selection. Fair pricing. No issues. Will definitely be back for any of our jewelry needs.

I'm absolutely thrilled to add my custom wedding ring to this review! We got the engagement ring…read morehere and it was a wonderful surprise and it's cut is timeless. It's truly amazing. I brought David a few inspiration photos, and he designed something even more beautiful than I imagined. We fused it with my engagement ring, and the entire process was seamless and special from start to finish. The result is a timeless, stunning piece that I'll treasure forever. I wouldn't go anywhere else, David J is simply the best and the other members of staff are incredible too.

I was so happy to have found this local jeweler. Michael is kind, professional, and very reasonably…read morepriced. He fixed several pieces of my late mother's jewelry and I have been happy every single time!

So thankful for Joe and the Z team. The whole experience was so smooth and warm from the beginning…read more I went into resize my ring and redesign my wife's ring for Christmas and Joe was able to give me all the information I needed and help me to make the right choice that fit our needs. Truly, one of the best jewelers I've ever worked with and won't be going anywhere else as long as they're around!! Thank you, Joe! Merry Christmas!

Z's did a lovely job sizing my mother's ring for me. She had a much small size than I so they had…read moreto build up the ring quite a bit. I'm about to take more jewelry back to them. Great job and more to come, hopefully.

This is a great little shop that has all kinds of things that you did not even know you were…read morelooking for. There are a couple of businesses run within this business and that is what I was there for. I do plan to go back and check the store out, because there are a lot of eye-catching items.

I love stores like this! I was looking for cute stocking stuffers for my family and found adorable…read morestuff in this place. You have to shop with patience and time, there's a lot to see! It's funny because I kept all the items I bought, I loved them too much to part with them.

I decided to try this spot out to get all of my battery watches replaced and repair a gold pierced…read moreearring clasp after looking at reviews online when we moved here back in 2023. This little shop is located right next-door to Macy's on the second floor in the Arrowhead Town Center Indoor mall. A few days ago, I noticed my watch stopped so I went back in to get a new battery. I couldn't remember, but I thought I had received a warranty on my battery when I purchased it in 2023. My service rep was extremely friendly and polite. She asked what my phone number was and found my account. She said my warranty was up in 2028 and she'd have my watch with a new battery ready for me in 15 minutes. I shopped around the mall staying in the area and received a text in 15 minutes that my order was ready. I returned and she handed me my watch and a receipt with $0 charge. Great all-around experience here and I will definitely be returning. I love honest and organized businesses. No haggle and very convenient and easy for the customer. Another touch I love about this place is they clean up your watches and jewelry and also set them to the correct time and date.

I rushed in on Christmas Eve. I needed a new watch & straps put on the watch. I also still needed…read moreto purchase one more gift. Amanda started helping me. in 30 minutes I had a working new watch. With the watch straps put on the watch as well. While they were working on my watch. She helped me pick out a fountain pen. Amanda saved Christmas for me. Good people definitely make a difference. Thank you Amanda. Pedro C.

My husband had some silver, turquoise and coral pieces that…read morehe wanted to be part of a bracelet he designed. Went to Old Town Jewelry to discuss the possibilities, and they made it happen! Said it might be a week but actually finished it in 3 days. Perfect! The store has many lovely choices of Indian jewelry. Repairs are for all types of jewelry. The entire staff is very knowledgeable and efficient. The experience was a pleasure and will definitely be going back again.

Simply the best: service, selection, prices, knowledge, jewelry repair, custom work, wouldn't go…read moreanywhere else. Thank you Mr. Kelly and Shalea for making my visit to AZ so special!

Absolutely love this place. They have a great selection and the friendliest staff, we won't go…read moreanywhere else!

Been going to London Gold many times. It is our main go-to for jewelry and jewelry cleaning and…read morerepair. On a free periodic jewelry recheck, my ring had a few loose diamonds. Mark and the technicians in the back assured me it was no problem and that they could make the setting secured and to look like new. Their service was excellent and ahead of schedule. Well pleased. Would recommend London Gold Peoria.