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    Studio Blu Spa

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

    Services - Studio Blu Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nail polish change

    Nail polish removal

    Studio Blu Spa Photos

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    14 years ago

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    Laced with Charm, Las Olas - Small boutique shop

    Laced with Charm, Las Olas

    4.2(46 reviews)
    0.2 mi

    I've been coming to this salon for months now and I always have a great experience. Ani is great,…read moremy nails have grown so much since I do my nails with her. I usually do Apres or builder gel. My nails are healthy and beautiful. All the girls in the salon are super nice and professional. Always have a good time there.

    I've been coming here for over a year because the salon itself is beautiful and I genuinely wanted…read moreto support them, but after multiple bad experiences with Ross and now this incredibly defensive owner response, I feel obligated to be fully honest. My first issue happened during a builder gel service where the burning sensation was so severe that I became lightheaded and nearly fainted afterward. Instead of taking that seriously, the owner chose to publicly imply I was lying because they personally "didn't witness it." Just because something did not happen directly in front of staff does not mean it didn't happen. The complete lack of concern or accountability surrounding that experience is honestly disturbing. I decided to give the salon another chance anyway because I had built a relationship with Ross and wanted to believe the first incident was isolated. Unfortunately, the second experience was just as disappointing. I booked a builder gel removal and Dazzle Dry manicure. I was charged for a removal, yet almost the entire layer of builder gel was left on my nails. When Ross mentioned leaving "a ledge on the tip," I understood that to mean reinforcing the very edge of the nail, not leaving builder gel across the entire nail bed. The end result was thick, uneven, bulky, and visibly grown out underneath the polish. It looked unfinished and honestly amateur. The owner's response claiming the photo is "misleading" is especially frustrating because the photo was taken immediately after I got home, before I removed everything myself that same night. The reason the manicure no longer looked "fully polished and manicured" is because I literally had to fix and remove parts of it myself after paying for a professional service that was not properly completed. What bothered me most was the tone of the response. Instead of simply acknowledging the experience and attempting to make things right, they chose to: - insinuate I was dishonest, - invalidate a medical/sensitivity reaction, - blame me for not speaking up enough during the service, - and even bring up my other public reviews in an attempt to discredit me personally. That is wildly unprofessional behavior from a business owner. Clients should not have to defend themselves publicly for expressing dissatisfaction, especially after being loyal customers for over a year. A professional response would have been accountability, empathy, and an offer to correct the issue -- not passive aggressive accusations and attempts to undermine the customer's credibility. Really disappointing overall, and after this response, I will absolutely not be returning.

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    Laced with Charm, Las Olas
    Laced with Charm, Las Olas
    Laced with Charm, Las Olas

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    Studio Blu Spa - spas - Updated June 2026

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