Love love love this set!! Never fails! Chloe is so sweet and just makes my experience so good each…read moretime!

Very pretty nail salon and the spa pedicure was amazing. Staff was friendly and took the time to…read moremake sure nails looked perfect. Prices were on par with all other salons with lots of different services to choose from. I'd highly recommend J'adore for a pampering and relaxing experience.

I love this place and Brittany is fantastic! I was in town and have been here twice and it's very…read morerelaxing. Brittany was so easy to talk with and my gel manicure looks great! It's located downtown with so many other places to shop and eat nearby.

From my Google review:…read more I work in customer service, so I generally have a lot of sympathy for other service workers. However, I did not enjoy my experience at Studio Monroe this Thursday at all. I booked a simple brow and lip wax, which was blocked for 15 min period on their calendar invite. I showed up to the studio about 10 minutes early and was told Katie was with another client. No big deal. I was early, right? Wrong. I waited 20 minutes past the time my appointment should have STARTED and was told nothing from the person working the front desk. After 20 minutes, I told the front desk person that I wanted to cancel my appointment, which she agreed to. I mentioned someone who had gotten there later than me being helped first by Katie, only to receive the response that that person had an appointment booked before me. So, why did someone who had an appointment before me show up later than me? I wasn't massively early, only 10 minutes. Was that individual only blocked for 5 minute appointment? Is that even possible? Was she notified that Katie was running late? Why wasn't I told there was another appointment before mine that she hadn't gotten to yet, when I first checked in? After all that, I left. Katie did reach out to me to apologize and offer a complimentary wax, which was a very nice thing to do. I wasn't overly thrilled with the outcome even though I wanted to simply keep the same shape, but was too afraid to say something since I had already made a point about the lateness. All in all, I will not be returning to Studio Monroe. I canceled my future waxing appointments I had set up with them. I had high hopes since I really enjoyed my visit to Xscape Salon under same management. I wouldn't say the wax job was bad by any means, but just not what I was looking for (i.e. my brows ended up more rounded and wider set than I like). My biggest gripe is with the front desk and customer service. If I was rating just the wax, 3 stars. If I was rating just the front desk/customer service, 1 star. Overall, met in the middle with 2 stars.

Overall, this was a pleasant experience. I got shellac manicure and it was 27$. The website was not…read moregood at all but the prices are listed above the checkout counter in the shop. I did call and make an appointment but still had to wait around 10 minutes after arriving since they were busy (went mid day on a Wednesday during summer). I saw many comment on the limited color selection so I took a pic of the bin. I was able to get a color I really liked. The staff was friendly and did not talk much, so I was able to just "zone out" and enjoy it. They were quite fast and did a good job overall. I feel like I've gotten shellac for less than 27$ (pre tip) before so I'm not sure if I'd go back again... it was fine and convenient for me that day. Worth a try if you are interested.

Kelly rushed for her next customer. Paid full price for a poor and incomplete basic manicure. I…read morewas so offended that I did not tip and will not go back.

I called Zen Nail Bar last second on a Sunday and they squeezed me in for a full builder gel set!…read moreCrystal, the owner, personally did my nails and she did a phenomenal job. Allison at the front desk was incredibly helpful as well! I'm obsessed with the quality and look of my new nails and will definitely be back.

I walked in last minute without an appointment and an hour before closing and they made time for me…read moreand did an amazing job! Very friendly staff and it is beautiful inside.

Review based on color selection…read more I stopped in to see if I could get a Shellac manicure on a Wednesday afternoon around 3. They were able to accommodate me, however, I left due to not having a color I was looking for in their selection. I was looking for a light/ blush pink & they didn't have anything close in the shellac options or dip. I was honestly surprised at the minimal options.

I just walked out mid appointment! One of those ladies were so rude to me and gave me an attitude…read moreabout me picking out a color... very unprofessional! I will not be back!

We're 9 months into getting my fills and pedicures exclusively at Infinity Beauty. After some weird…read morenail bed complications and scheduling, I now get my fills done by Nina. Simply put, Nina is amazing and never lets me leave with even a tiny flaw. Nina cares a lot for my real nail health and goes the extra mile to make sure that I leave with healthy nails. Of course, these types of exchanges come from the strong relationships customers have with their nail techs, developed over time. So, Infinity Beauty still ranks high for me and I recommend it all the time. Even out of state! Vibes: Immaculate

This wasn't my first time here and it won't be my last. Always do a good job and gentle with my…read morehands (I have arthritis in both hands) Friendly and polite. Shop is very clean and all decked out for the holidays

I've been here about 3 times over the past 2 years and have worked with several of the ladies here…read morefor trim and styling! Very professional service and welcoming environment. It was my first time having a balayage touch up done here last month with Avery. I didn't have much of a vision for what I wanted, just knew I wanted brown red tones. Avery was super sweet and attentive to my questions and my preferences. It's always a nervous process meeting a new hair stylist but we clicked really well and she was very reassuring and diligent with her work! I had a very positive experience with her and loved the redness of the balayage at the end. Everyone in the salon hyped me up and it felt like a very supportive environment for the workers and clients! Avery also walked me through how to maintain my hair color, and I have been able to keep my hair red 1 month later with the recommended red shampoo! Overall a great experience and professional work here. I feel very at ease with the high quality services they offer. Definitely would come back

I have been coming to Xscape for a few years now, and I have had only good experiences! I have seen…read morethree ladies at the salon, but have been with Kate F for majority of that time. Not only is the salon adorable, clean, and welcoming - but they have the BEST product selection. Aveda, R&Co., Orbe, and more. They aren't product pushy at ALL. On top of the hair products, they have a lovely assortment of hair accessories, jewelry, candles, lip products, etc on display every time I come in.. and honestly, it's always on trend, awesome quality, and you need it. I love their online booking tool - super easy to use! As for the talent of their stylists - I have never left unhappy with my hair, far from it. I always leave loving what was done and feeling like a million bucks. Each girl I have seen for a service has done an outstanding job and I have loved my hair! I get asked often where I get my hair done, I love sharing where and who does my hair. Highly recommend Xscape Salon - and their sister location Studio Monroe, too!

The "spa" name hooked me, but it's really just an average nail place in a strip mall. BUT INCLUDED…read morefantastic customer service. When my pedi color (opi bubble bath) wasn't set in 3 coats, my nail tech added 3 more to my big toe. Then the unthinkable.....when putting on my sandals, we both bumped that same toe. He went back to clean up and recoat my nail. You don't always find that consistency and willingness to help. I reflected that in my tip. Pedi with sugar scrub and hot towel was $35, there was another upgraded service as well. You'll find five nail stations and five pedicure chairs. Simple setup, again great customer service experience.

I chose Serenity Nails Spa because of its excellent reviews and expected a professional, careful…read moreexperience. Unfortunately, my visit was very disappointing. This experience highlighted the importance of proper communication between the client and technician to ensure expectations are clearly understood and to provide safe, satisfactory service. I came in hoping to have my nails filled. I was greeted by Kim and then assigned to another technician. The technician did not speak English, so communication was very difficult. I asked Kim to help translate. I was told that they recommended starting over with a new set, although I did not fully understand the reason. I agreed. During the removal of my existing gel, the technician filed my nails and then used a piece of plastic to chip away the old gel. In the process, the top layer of my natural nails was also removed. I have very thin nails, and this was painful. I asked Kim to explain this to the technician, but communication remained difficult. The technician then began preparing my nails for tips. I specifically explained that I did not want tips because I cannot tolerate nail glue. I requested gel or powder instead. By that point, however, my nails had already been cut very short. Kim then took over after finishing with another client. When Kim asked what shape I wanted, I explained that I wanted a natural shape--not pointy or square. I tried several times to explain that I simply wanted the corners rounded. The communication continued to be difficult, and I felt that Kim was increasingly frustrated with me as a client. Eventually, while working on my nails, she suddenly began cutting them very short. When I questioned what she was doing, she told me she would not continue the service, that there would be no charge, and that she needed to cut off what she had done. She then told me to go somewhere else. This happened at approximately 6:55 p.m., when most other salons were already closing, leaving me with very short, damaged and painful nails and nowhere realistic to go for help that evening. I understand that communication difficulties can happen, but I expected patience, professionalism, and care--especially when I was clearly experiencing pain and trying to explain what I wanted. Unfortunately, the way this situation was handled left me very disappointed. Based on my experience, I would not return.

I have been going to Shirley for many years. She is incredibly knowldgable and talented. She is a…read moreone-woman salon so you need to make an appointment. You won't be disappointed. She is fabulous.

there the best nail place i definitely would recommend these guys tony and the girl is great there…read morevery friendly and greet the clients when they walk in

The most relaxed I've ever been…read more The Woodhouse makes you feel like you're the most important person in the room. I did a 50 minute hot stone followed by a 50 minute hydrating facial. These ladies knew what they were doing. There was actually a point where my body just released any tension I was holding. I came out of here relaxed and refreshed.

Had a couples massage for our 13th wedding anniversary today. By far the best experience ever! The…read morespa itself is beautiful and very relaxing the moment you want in. All staff we came in contact with was so friendly. You get a locker to keep your belongings secured. My massage professional was Adrienne and my husband had Niki both were so wonderful! We both left feeling relaxed and rejuvenated. I wish I could take this entire place back home to Chicago but I will be back every time we are back in michigan which is quite often thankfully. Out of 5 stars id give them 10!