My Mom went back for her third appointment here. Tori was working on 3 people at once (including…read moreher sister). She was more focused on taking Instagram videos of her sister. My Mom was left in the shampoo bowl for over an hour, but everyone was too busy to notice. The young girl who washed her hair soaked her from her neck to her waist, and didn't even notice. After telling Tori about it becoming a bad experience, she became extremely argumentative and yelled at her. My Mom left in tears and was extremely embarrassed. When using the restroom, getting ready to leave, she overheard Tori and the staff bad-talking her. A partial foil took over 5 hours and she didn't even get a haircut, because Tori was too preoccupied. My Mom just wanted to leave. The owner saw my Mom's survey reply and offered a vague resolution, but my Mom would clearly never return to a place that made her feel so belittled and unseen. Tori - does in fact have good hair-coloring skills, but she needs to work on her customer service and not Instagram. I wasn't going to write this, but since she decided to post the reels of my Mom's hair on Instagram after my Mom left, I felt it was warranted. Best of luck on your salon, but good hair-coloring skills aren't the only thing needed for a client to have a successful experience.

Tori has done my hair (balayage) 3 times and I've loved them all! If something isn't quite how I'd…read morelike it to be, she knows what to do to get it there. I'm very particular about my hair and I trust her with it and she hasn't disappointed. I 10/10 recommend.

Sara was welcoming, knowledgeable and friendly! She listened to what I was looking for and what I…read moredidn't like about previous services done at other salons. She had great recommendations and I couldn't be happier with the end result. My hair looks shiny, healthy and refreshed! I love the color and cut and felt so confident leaving the salon. I will definitely be back and can't recommend her enough!

I did not want to leave this review, but after paying $700 and leaving with severely damaged hair,…read moreI feel obligated to warn others about my experience. I went to this salon because a stylist I had been seeing for over a year moved here. She had been maintaining my cherry cola color for about a year, and when she moved to The Boulevard, I told her I wanted to start the process of going back to my natural level 6 brown. I understood that removing red is a process and specifically told her I was completely fine doing it over multiple appointments. I also asked if we could keep the first appointment within a certain timeframe because I had dinner plans, and she agreed. My appointment was scheduled for noon. When I arrived, I sat alone for 30 minutes without being greeted, consulted, or acknowledged by anyone before my stylist finally came over. The appointment ultimately lasted 7 hours, and I had bleach on my hair for approximately 3 hours. When I left, my hair was severely damaged. In fact, my stylist knew it didn't look right because as I was leaving, she told me to "wear a ponytail to dinner." That is not something you say to a client who just spent hundreds of dollars and received a successful service. I have since shown photos from that appointment to other licensed cosmetologists, and multiple have told me the damage was evident as soon as the foils came out. I have always taken excellent care of my hair, use professional products, and have never experienced damage like this. My hair is now rough, difficult to manage, and completely different from how it felt before. I can't run my fingers through it, my natural texture is gone, and it is genuinely unrecognizable to me. I was so upset that I spent the entire weekend crying and had to miss work on Monday. When I called the salon Monday morning, I was told the owner would contact me. I never received a call. When I called back two hours later, the owner suddenly answered. She offered a free treatment if I came in immediately, but the first thing she said to me in person was, "It's not that bad." After spending two days devastated over the condition of my hair, that was incredibly dismissive and upsetting to hear. The owner then told me that the original stylist would perform my next treatment and that I could pay for a new color service. I explained that after what happened, I believed I deserved both a refund and a corrective color service. The stylist refused a refund, and offered the color service for free. I agreed to this, and then stylist put red back on my hair, leaving me looking almost exactly as I did before I started this process, except now my hair is badly damaged and I am out $700. I came to this salon because I trusted my stylist and trusted the salon to guide me through this process responsibly. Instead, I have walked out feeling worse every single time. The most disappointing part is that the owner never apologized, never took accountability, and never made a meaningful attempt to make this right. I wish I had never come here. I am now left paying for the damage done to my hair, and multiple people who have seen the condition of it have told me I should pursue legal action because of how severe the damage is.

Barabara spent a lot of time with me and my husband and daughter which I really appreciated…read more However, after ordering a like wig (same brand & length) from Missouri Baptist Cancer Center and purchasing 2 wigs from Lake St. Louis Wigs & Cuts, Barbara's Wigs (located in St. Louis on Watson) was extremely expensive! The Rachel Welch wig I purchased from Barbara's Wigs was $580. The Rachel Welch wig purchased from Missouri Baptist Cancer Center was $180. Lake St. Louis Wigs & Cuts were equally as reasonable as Missouri Baptist! Plus, the shampoo & conditioner kit from Barbara's Wigs was $79! Same products elsewhere were either free or $7 for shampoo & conditioner! I felt like I was overcharged and an easy target because of my cancer diagnosis. I would recommend going elsewhere for wigs.

I have been losing a lot of hair due to being sick with Covid over 4 months ago. I called and set…read morean appointment to meet with someone to advise me on how to look for a wig, I showed up to my appointment and was actually seen by Barbara. She took the time to hear my concerns and looked at some photos from 7 months ago when I had a lot of hair She was very kind and gentle with me. She explained the different types of wigs that she sells and the 3 different human hair types and where they are sourced from. Indian , Chinese/ Asian hair and European hair. She went over the pros and cons of the different types of hair for my needs I shouldn't say that there were any cons about any the hair except European Hair Is straight , Indian hair holds more curl and the Asian hair is much thicker. Barbara measured the size of my head and later that day emailed price quotes on the type of hairstyle, length and color that I am interested in. I am still deciding if I want to be able to curl the hair or just to go totally straight she can offer any color and style you can dream up. Once I get my bag I will add a picture. If possible

I can't say enough good things about my experience with Taylor! I came in wanting something…read more90s-inspired, flirty, and a little edgy and she absolutely nailed it. She really listened to my ideas, added her own expert touch, and created the exact look I had been dreaming of. On top of that, she was so fun and easy to talk to that the whole appointment flew by. I've been getting nonstop compliments since my haircut, and I already know I'll never trust anyone else with my hair again!

CWS is an awful business. Their people are friendly enough until you criticize them for shoddy work…read moreand unfair business practices. For instance, I sent an email cancelling my membership to their Gold Club. That's where you pay $99 a month and the $$ is placed in your account for you to use for future services. They ignored my email and charged my card months after I cancelled. I'm not interested in suing to get my $$ back. I had to cancel yet another card because of this. I would not recommend this business if you are tight on money. The prices are exorbitant for crappy work. I get standing by your people and supporting them as Christina does but when a stylist obviously needs more training and the front desk people need to be taught customer service maybe she ought to consider that the issue isn't simply an unhappy customer but a more systemic attitude of superiority. I would also like to comment on another post that suggested that CWS is a bit racist. I may have missed it, maybe that's why I was treated so badly. Is that why it seemed as though I was bothering them when I walked in the door? Who knows. I don't want a refund of the $99, I realize it's just an easy way to run a scam. Keep the $$ coming in even when you're not getting service. I'm so glad I have a better stylist at Kink. If I NEVER hear about CWS it'll be too soon!!!

I can't say enough for about how hard Vera works to make her clients happy! Not only does she…read moreprovide thorough and realistic expectations during her consultation, she takes her time to ensure your hair is as healthy as it is beautiful! I book an appointment every time I pass through St. Louis, and I highly suggest you do the same!

Vera creates miracles! I recently got a quick weave at Salon Vera and I left feeling like a million…read morebucks; I'm still obsessed! I highly recommend her services. Vera is a sweet and accommodating stylist who makes you feel comfortable and only wants the best for you. You will not leave her salon disappointed; she is AMAZING!

Salon Nest is a FABULOUS place. It is BEAUTIFUL inside and you will feel beautiful inside and out…read morewhen you leave. They have a ton of different services and it is a one stop shop. I had the best facial of my life here and can't wait to come back and get a hair spa one day soon!

Online appointment making? Yes please…read more Walking in, the decor is so lovely and welcoming and almost homey. I was immediately greeted, then offered coffee and donuts. I booked a gel spa pedicure with Reyna. She was absolutely lovely. While you could tell she was cleaning and sanitizing everything, she was also warm and friendly, as well as gentle around a foot injury I had. She offered me a wider variety of drinks, which was so cool. My feet are so happy now. Such a cute shop, and I was happy to see them so busy on a weekday. Will definitely be back.

Had my hair cut here a few weeks ago by Julie and she is their best kept secret. I was recommended…read moreto her by some friends and it was so nice to have someone with my hair type do my hair. She gave me my style but for my hair type and it looks so much better than what I've had done in the past. Definitely coming here again :)

Absolutely love Kelle. I have been going to her now for 5 years. She is an incredibly talented…read morehairstylist who truly knows her craft. The layers she gave me are so beautiful and full of movement, and the balayage and highlights are stunning and perfectly blended. Kelle is warm, friendly, and professional, and she always takes the time to listen to exactly what I want. If you're looking for someone who can give you gorgeous color and a fresh, flattering cut, I highly recommend Kelle! Just make sure and book ahead as she's usually booked 4 weeks out. Kelle gets 5 stars all the way!

My first professional haircut in two years, which was desperately needed. Sure, I can use the…read moretrimmers but I need it done a bit better today as I'm meeting my work colleagues for the first time. The woman who cut my hair started off a little cold but warmed up well enough. On a Monday morning, she was the only stylist working which meant she was also answering the phone and dealing with walk-ins while she was also doing my cut. The cut didn't suffer from the distractions. I'm quite pleased with how it turned out. [Review 17262 overall - 164 in Missouri - 780 of 2022.]

I paid $55 for my daughter's haircut and not only was it much shorter than she wanted, the back…read morelooks very uneven. She has been crying and wearing a hoodie since. I think if you want a simple trim you'll be fine going here, however now I'm saving more money to find someone who can fix this.