My wife and I have been coming to Coconut Beach for several years. We both go to the Independence…read morelocation. If I could I would separate the reviews. Per customer service, the ladies ALWAYS make me feel welcome. They do an exceptional job. I would give them 5+ stars! HOWEVER, when it comes to management I have a major concern. As stated previously, my wife and I have enjoyed Coconut Beach for years. The rates continue to raise, and getting close to $65 a month. Though I understand there are new amenities that are being offered, neither my wife nor I are interested in these services. My MAJOR complaint is; My credit card information was stolen so my bank canceled my card. When I received my new card my wife went into Coconut Beach and was told the old card was declined. She explained the previous card's information was stolen so the bank had issued her a new card. When my wife gave the receptionist the new card, both my wife and my account was charged a $20 activation fee. When questioned about the fee we were told it is company policy and if she did not collect the money the company would take it out of the receptionist paycheck. I have been told these ladies make minimum wage. I later spoke with two other employees who stated this was the policy. It is bad enough that we were charged an additional $40, but there is NO discretion for cases such as ours. So unfortunately due to the continued rise in costs, and hard fast rules that do not take the customer's situation into account, I have effectively cancelled my membership as of today. I hope management will look into this policy to see if it is worth threatening a minimum wage employees with docking their pay in lieu of a common sense approach to a customer's situation.

I was going to an event and wanted to spray tan. I have sprayed tanned all my life because I have…read moreskin cancer. I purchased a spray and added extra brozner which was 42.00 dollars I sprayed and I got out and I was still really white. I mentioned something to the cashier and she said wait until the morning if not come back on saturday and we will give you your money back. So I woke up the next morning and I was not tan at all. I went back up there on Saturday to get a refund and the girl working the counter would not give me one. She said " I have to text the owner and she will give you a call back in 3-5 business days. Well that never happen and I still dont have my money back and they didnt even offer me another tan. Very bad business. Dont go here. the machine had to of been clogged which means they are not doing maintance on their machines. Very bad business.

Oasis has the absolute best customer service, love all the ladies there! The beds provide the best…read moretan that I have ever had! The overall experience is 2nd to none with beds that have aroma therapy, AC, redlight therapy, blue light therapy, aqua mist and LED facials that allow for a cooler experience while also providing an amazing tan! Oasis also has a near-infrared LED redlight therapy bed that helps with inflammation, muscle recovery, collagen production as well as a boost to your tan if you use it before going into a tanning bed since it promoted better circulation. Definitely give them a try, you will not be disappointed!

Bruh. Uneven tanning. NEVER GET THE LEVEL 3 OR HIGHER! IT IS NOT WORTH YOUR MONEY!! Please save…read moreyour money. The feel is calm and cool. The service there is mediocre, everyone is pretty cool for the most part. I would just say save your money, and tan outside tbh

I cannot say enough about my experience with Kelsi at Glow KC. Kelsi has great communication, was…read moregracious, friendly and prompt. I needed a spray tan for a wedding and I'm from out of town. I looked at Glow KC online and booked right away. Kelsi's set up was professional and quick while being thorough. She talked me through the whole thing and sent great prep and care tips. My tan looked natural in person and made me look great in photos. 10/10 would recommend! Wish I lived in KC and could make Glow KC a part of my regular routine!

From the owner: Glow.KC is a mobile Kansas City in home tanning service. My product is organic and my service…read moreleaves a natural looking tan in 30 minutes.

Terrible customer service!! I requested to cancel the membership and the staff informed me that I…read morehad to send an email to cancel; however, they provided me the wrong email and it never got cancelled. I was told that the correct email was provided in my contract. I never imagined I'd have to check my contract for the correct email. I just assumed the staff would know the procedure for cancelling, but I was wrong. Be careful when canceling folks!!

Let me preface this review to say that the beds and facilities are clean and the staff is friendly…read morefor the most part. This review is for Abby. Worst customer service experience I've had in a place of business in a long time. I went in for my usual spray tan and to give my 30 day notice of cancellation as I've moved and this location is no longer convenient for me. Upon cancelling, they charge you a $16.50 cancellation fee. My question was "will I be able to use the spray tan through the 7th of October with this additional fee?" Is it like a proration? The answer was no. "It's a charge so that you aren't charged again October 1st. Unless you cancel exactly 30 days in advance, you'll be charged this additional amount." I've been frequenting tanning establishments for years. Generally, they all want a 30 day notice of cancellation, but prorate your charges. Different companies have different rules and all make you sign lengthy contracts. To each their own. This is not the reason for the review. Abby calls me, as I asked for someone to contact me because the employee "didn't understand it either" and I wanted clarification. Abby reiterated the fee and then proceeds to tell me that "I signed a contract, that there are signs all over and that "I must not be able to read!" WOW. She proceeds to tell me that I am an "entitled c-word" (I won't post that here, but you know), that I cussed out her rep and that I am banned. After the initial shock, I said a few choice words of my own. This isn't about the $16.50. It's about professionalism and integrity. I didn't deserve to be treated that way. I did not cuss her employee out. Customers have questions. This was a legitimate question. Instead of explaining or offering a solution of " to avoid this, we could set your cancelation day to 11/1, or anything similar, she resorted to name calling, banning and lying. I'm still upset by the way I was treated. She also refused to refund the charges and thinks that it is "funny" that I've paid for the full month, the extra fee AND unable to use the service. Proceed with caution here.

Loved my spray tan from The Tanning Lady! She is reasonably priced and will come to your home. I…read morehad a even natural tan for several days.

Wonderful experience!! I booked a piercing switch out because I had an MRI so had to remove my…read moredaith for the first time and couldn't for the life of me get the ball to fit back in. As soon as I walked in, it smelled heavenly, the ladies working were so warm and welcoming and the place felt so nice, clean and calm. The piercer was extremely quick and so gentle. I will definitely be back for my next piercing, as I hadn't yet found someone around KC since I've moved and they made me feel so comfortable from just a short experience I did have! Thank you!!

100% recommend this place!! I got my industrial piercing here and it was super quick! Jennifer was…read moreso nice to me and even complimented my eyeliner which was so sweet. There was calming music playing which helped so much to relax me during the process. I'm definitely planning on coming back!

I've been coming here since they opened. Christina is my Gal and I love her. I travel across the…read morecountry to continue to go to her. Lisa and Linda address awesome to work with. Connie gives a great massage. You can't go wrong with any of their staff. Haircare, mani/pedi, massage, facials and more!!

I still visit this salon every 2 weeks for eyelash extension touch ups. I have had a The Ultimate…read moreFacial and occasional mani and pedi. I have someone else do my hair. I loved the pedi. I laid back in a soft pedi chair and soaked my feet. She exfoliated all the winter grossness off and gave me calve massages. I was able to choose from a number of opi colors. It was quiet and serene. For the facial the skin therapist isn't there any more. She was fantastic and got me into the Skin Script skin care products. I am faithful to my eyelash lady, Crystal. I seriously don't know what i would do without her. She also waxes my eyebrows. She is top in her league. Yes, I'm probably a bit high maintenance...eyelashes,and read the rest of my reviews on The Beauty Buzz list...but a girls' gotta do what a girl's gotta do, right?

The Beauty Lounge was perfect!! The atmosphere was adorable and relaxing; the staff was friendly…read moreand fun; the services were top notch! I have been to several salons and this one is, by far, my favorite! Sam Larsen did my color/cut and she was so sweet and hilarious. She suggested a modest change to my color and it was exactly what I needed. If you're looking for a new spot that is super convenient in Lee's Summit, I highly recommend The Beauty Lounge!

I have been going to Sam for years. Her professionalism is top notch. She makes me feel very…read morecomfortable while she is cutting my hair. I always know my hair will turn out fantastic when she does my hair. Her prices are very competitive. She's even good about squeezing me in on short notice. I highly recommend her to anyone.