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    Stumble On Inn

    1.0 (2 reviews)

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    Hampton Inn McHenry - Meeting Room

    Hampton Inn McHenry

    (28 reviews)

    $$

    I booked a last-minute reservation with this property because I was actually staying at the Holiday…read moreInn express. They refuse to let me check in early even with a platinum status, so I took my business away from them. Before I did, I called the Hampton Inn never had been at this property before and amazing employee by the name of Leland assisted me. I explained that possibly would like to check in a little bit early because I was changing hotels, and the checkout time was a lot earlier than what their check-in time was. He said normally that's not a problem but just let me verify that we have a room ready. Now this was at 10 o'clock in the morning. He came back and said that will not be a problem. Absolutely you can come anytime and we'll get you checked in. Yet when I try to check in at the Holiday Inn express in Algonquin at 12 o'clock I was told I would be charged $40 for that extra time even though the daily rate was $106 and I held a platinum status. When I actually arrived, Leland was behind the desk and he couldn't have been more accommodating and generous. He did not know my story until after I checked in. I even had a blender and spilled water all over the council by the elevators and he's so kindly took care of it. I asked to actually clean up the mess, but he refused and said don't you worry. We've had a lovely stay so far. Thank you Hampton in McHenry for making a difficult day turn out. It's a little bit of sunshine and thank you Leland for your excellent customer service.

    We were staying at the Hampton Inn in connection with a Celebration of Life. It was a wonderful…read morestay, but I really want to highlight the kindness, hospitality, and overall awesomeness of the night clerk Brenda. She was a joy.

    Stumble On Inn - hotels - Updated July 2026

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