I needed a knee replacement and decided to have Dr. Porter as a surgeon. He was amazing! He takes the time to answer questions and the care and surgery was above and beyond my expectations. Jess was there to answer any and all questions when I called. She too was on her game getting back with any concerns. The stay at Sturdy was longer than expected due to blood pressure but the nurses were so caring. They responded so quickly to the call button and were helpful. I was blessed to have Jakki, Marie, Richard, Liz and also Ashley. They are an outstanding group of nurses, CNA's and phlebotomist. I had a friend visit who is a RN and she commented on how well the floor seemed to work together and everyone was smiling. Impressive! Last but not least, the PT department shines. Will is such a warm, encouraging attribute to Sturdy. He was patient and truly cared about me while I was in his care. Thank you Will. His helper Tye was also very sweet. Overall I could not ask for a better team of caring professionals and would recommend Sturdy to anyone needing medical care. read more

I will avoid the ER from now on - 1st the parking is horrible and 2nd the excessively long wait times and a back and forth to the dirty waiting room is such an outdated way to operate. You check in they send you to waiting room, then you see triage back to waiting room, then they officially check you in and take insurance info then back to waiting area, then X-ray, back to waiting area, then bloodwork, back to waiting area (you can see your test results on the portal) but after waiting 4 + hours you still haven't seen a doctor. I think sturdy has a major staffing issue & doctors and NP don't seem to want to work there. read more

I am writing to share concerns regarding my experience with Joyce B. during my postpartum discharge process at Sturdy Hospital's Labor & Delivery unit. Unfortunately, my interactions with her were uncomfortable and unprofessional. Throughout the discharge process, I felt talked down to and repeatedly corrected in a manner that came across as condescending rather than educational. Instead of making me feel supported as a new mother, I was left feeling uncomfortable, embarrassed, and as though I was being treated as if I were incapable of understanding basic instructions. One interaction that particularly stood out was when she demanded that I sit down while she stood over me to review the newborn medications and shots. The manner in which this information was presented felt intimidating rather than respectful and collaborative. Additionally, she repeatedly commented on how inconvenient it was that we were being discharged early and made several remarks implying that we should not expect to leave anytime soon. These comments created unnecessary stress during what should have been a positive and exciting transition home with our newborn. What is most concerning is that this was not my first experience with this staff member. I encountered Joyce B. two years ago following the birth of my first daughter, and I immediately recognized her when she entered the room. Unfortunately, the same negative demeanor and communication style were present during both experiences. Labor and delivery staff play a critical role during an emotional and vulnerable time for patients and their families. Compassion, respect, and professionalism are essential. While many members of the Sturdy Hospital team were wonderful, this particular interaction left a lasting negative impression on what should have been a joyful experience. I hope this feedback is taken seriously and used to improve patient interactions and the discharge experience for future families. read more

From check in to triage to ER acute care assessment/treatment area, CT scan, Phlebotomist, MD on duty. I felt cared for, supported, nurtured, and an integral part of the plan of care. The education and communication was by far the best I've ever seen in any hospital. This hospital is blessed to have David (tech), Juan (RN), and unfortunately I do not recall their names but the CT scan tech and ER Dr were wonderful! The care at Sturdy is exceptional and the processing from admitting, paperwork, to triage, to phlebotomy, to acute care is speedy (for an ER) and flows well. Kudos to the manager of the ER for running a tight and smooth sailing ship and selecting the right crew that keep things smoothly sailing. read more

Sturdy Memorial Hospital - Hospitals Near Me - Attleboro, Massachusetts

Had to do in patient procedure as previous attempt in the office did not work. Was a bit scared reading the many 1 star reviews but did not have any major problems. Went in for day surgery and the pre op took long as expected and the care team was good. Surgeon explained procedure very well and members of the care team communicated well with me and made sure I understand what went on. After procedure went to the pacu and nurses promptly responded to my needs. Helped make sure I was good for discharge and they updated my loved one through out the process. The only negative was that the ORs were behind and had to wait longer than scheduled and I was separated from my partner from the procedure until discharge. read more

Several months ago I went to Sturdy Plainville for medication for a IV site infection. I had been released from RI Trauma Ctr after 7 days the day before and resting peacefully at home. Plainville Ctr sent me back to Sturdy ER for treatment. I looked pretty beat up with massive facial hematomas. I was seemingly a second rate patient. Nurses were testy, aid walked by without acknowledging a request for anything from a drink or food. After 12 HOURS of this ineptitude from medical staff and Physicians, non-attention to what I was there for, an IV site infection and no knowledge of my biggest issue, 7 broken ribs. I had to request and AMA if I was going to get any healthy rest. There was no consideration of the pain I was in with 7 BROKEN RIBS. Nursing expected me to just stay in the stretcher and "go to sleep" , Nursing was clueless as to why I was there, the degree of my pain and ignored any request for meds. (After 7 or 8 hours I was offered 2 Tylenol. I thought, (are you kidding me) for 7 broken ribs. At one point I requested to be adjusted in the stretcher. I was moved by a male nurses aid as if my facial hematoma was my only problem. He was rough and I screamed out from pain. He gave the young female nurse a smirk. Also, Dr on duty gave pm medications wrong and without consult with me and gave me an overdose of Seroquel 200mg. My BP crashed in front of him and an ER nurse. I became groggy and had slurred speech. Nurse asked my why I was talking like that and asked if I had taken some drugs as if I was hiding drugs in my pockets or whatever. The doctor showed up and I tried to explained why this was happening. The ER doctor looked at the monitor appearing somewhat perplexed then told the nurse to keep an eye on it and I assume (he) ordered a blood test for potential drug abuse and then went home without letting me know what the hell he was doing and what to expect going forward. He just left and the next time I asked to speak to the doctor I was told had left the hospital and I would not be able to see or speak to him again until the following day, Monday. That's when I became so disillusioned about the past 12 plus hours on a stretcher without tx.I felt there was no good reason to remain in this ER room. I got up, got dressed and after getting some negative attention for getting out of bed I told the nurse to get me an AMA NOW. I took an Uber home, fighting the broken rib pain and exhaustion from a week in RI ICU and 12 hours in Sturdy ER. I got home, went to bed with not even getting any.Antibiotics. This is an experience I thought would not happen at my beloved city hospital of 74 years but it did. After my experiences with RI Hospital along with RI Orthopedic and RI Cardio from which I have been receving superb services I will avoid as much as possible any Medical Services from Sturdy with the exception of my PCP and the Rehoboth Ctr for excellent quality of care. read more

It has as good and bad moments. The staffing is wonderful however we spend more time there eating lunch and stuff. We do anything else. I was at the Care a while back and they were very nice to me and retrospect. They didn't they worked out so I didn't have to pay the $4000 bill because my insurance has a $8000 co-pay and it's way more than my budget will cover. But also when I go, the food is extremely excellent as you can see from the pictures below we have never had a bad meal in their restaurant in the hospital. read more

Sturdy Memorial Hospital - Belgian waffle with fresh strawberries and bananas and whipped cream in their cafeteria like 395 - Hospitals Near Me - Attleboro, Massachusetts

Urology. Apparently, the Urology department at 70 Emory is no longer a part of the Sturdy Memorial Hospital system. NO ONE called me to tell me I was being dumped. NO ONE called to tell me I had to find another urology department. Yet, last month Sturdy performed an ultrasound for follow-up. Now to decide if I should notify Medicare to report Sturdy for fraud. read more

The front desk staff was very kind...but that is the extent of positivity I have to give for this place. A loved one was in a head on collision , I sat in the waiting room for nearly 3 hours, trying not to let the unknown/fear get the best of me. When I finally got up for the 3rd time to ask for some kind of update they said to my face that "they forgot about me". Me and my wife are allowed to go into the back at this point, and are met by some old grouchy lady. She says "it was only supposed to be one of yous back here , say hi and make it quick and get going". At this point I just walked right through because I needed to put eyes on my loved one. There was zero empathy and concern from the staff in the ER. From the patients perspective, they were given no blanket, no water or no pain relief (even Tylenol or something), and were shoved in a hallway on a stretcher. Not a very caring, or clean facility. (Don't get me going on the bathroom with urine all over the toilet seat and floor.) I wouldn't ever want to be treated here, and certainly didn't love the way they treated my loved one!!!! read more

Been a customer for years at one of their branch clinics. Taking over 6 months to get a dermatology referral. Over 6 months! When I try to get more focus on this issue all I get is a run around and a litany of useless excuses. I was refused when I tried to call the CEO's office after being sick of hearing the patient advocate people jibber-jabber about nothing. On the positive side, the medical people, when you can get to them, seem to do a pretty good job. But the management of their availability is pathetic. Do not get into a program where you have to use their referrals. read more

Sturdy doctors discharged my elderly father after a major stroke by ambulance and left him at an abandoned house in the 20 degree weather with no food, water, or coat. He cannot walk or use a phone but was thankfully able to use his voice to call family and be rescued. In December 2025 my father had a major stroke. He had no use of the left side of his body. He was admitted to Sturdy. When he was discharged home, we had serious concerns since he could not walk, toilet himself, dress, eat on his own, etc. he was re-admitted to Sturdy after 3 days home for MRSA. After one day of treatment, my father called me from his cell phone to tell me he was being discharged. He gets confused, so I called the hospital to confirm. I had to call upwards of 20 times to get a response. On two occasions, I called my father's room and heard the person in the background say they "refused to get 'into it' with her (me)". In what scenario does hospital personal refuse to speak with family when they plan to leave a disabled person in that family's care? When I finally heard from a PA, he talked over me and insisted my father can walk. I tried to explain that we had documentation from just a few days prior that not only can he not walk, not even with a walker, he needs "maximum assistance" toileting, dressing, managing medications, and eating. I also tried to explain that he had called me from the hospital floor just 24 hours prior when he had fallen and couldn't reach the nurse button (thank goodness for voice commands on iPhone), and that he had called me numerous times over the day because he was sitting in his urine and feces- clearly indicating he could not handle these tasks alone and that we had been unable to keep him safe after the last discharge. My father has Medicare, and is eligible for plenty of care if the doctors deem so. They refused to even listen. The PA told me he'd be putting my father in an Uber, until I mentioned that he was not medically cleared to be in any vehicle other than an ambulance per a doctor's orders. So he told me he'd put him in an ambulance and that was the end of the story. After frantically trying to reach a nurse, Doctor, or hospital administrator for about 30 minutes, I was told he had been discharged. I received a call from my father 30 minutes later- he had been dropped at an incorrect address- left in an outdoor shed of an abandoned house in the 20 degree weather. He was crying, begging me not to let him die out there. I called police who picked him up and were appalled he had been left like that. They filed an abuse and neglect report with Bristol county elder services. He was brought to another hospital who within 3 hours determined he needed more care, treated his active MRSA for 3 days and then referred him to a skilled nursing facility, where he remains. If not for my father's ability to say "Hey siri, call whomever" we would have gotten no call that he was being discharged, and no call that he was in that shed, freezing. I can't describe how confused I still am about why the hospital would refuse to communicate with the family of a patient. He has insurance, and a family who needed to be involved in his care. I cannot understand what would motivate such callous treatment. My father wakes up every morning to call me and ask him what's going to happen to him today, to have me reassure him he won't be abandoned again. This isn't one bad apple, this is an institutional problem. Avoid this hospital if at all possible. read more

Never had a bad experience here. Staff is wonderful- care is outstanding Been here 5 or six times. Facilities are old but have plans for a new ER. Great doctors and nursing staff. Allied staff is also fantastic. read more

Brought my wife to ER for abdominal pain she was having. Waiting in the waiting area after checkin for over 2 hours is unacceptable for a Dr to see my wife who was in severe pain. The process here is at a snails pace no urgency to patience needs. read more

My husband went in by ambulance and was seen within a few minutes of getting there. Ended up being admitted with room within a reasonable amount of time. Everyone was pleasant and helpfull. read more

I've been coming to this hospital for decades. The staff is wonderful, you get your results quickly and they have awesome doctors. I had to stay for two days one year, and the ward staff for McAnn was just wonderful. The teams they have clearly care and are passionate for keeping people healthy and it shows every time I've gone in for a diabetes follow up, or MRI/CT scan. Good news or bad, they still stand with you, and if they need to refer others to somewhere else, it's okay, because they know you need something specific. Local hospitals are great, but Sturdy is a gem. They're getting a new Dana Farber cancer center too, so partnering with them, it's just a total win/win. Hopefully I'll never need that part, but if I do, I know I don't need to travel to Foxboro, or Boston to get the same standards. read more

Recently my Sturdy Dr (Dr K died), she was great, and we miss her. I was assigned a new Dr in Plainville Sturdy. I am now told that my prescriptions can't be renewed, and I can't see a new Dr until May. Called the office and was told to try to get my prescriptions from another Dr. Receptionest was nice and friendly, and didn't like the triage nurse telling me to find another dr. I was just diagnosed (by Dr K) with a 4.4cm aeoretic aneurysm, and need my meds (which I told them). After 5 years with Sturdy, I'll see if anyone provides better service... read more

The staff from the intake desk and security guards to all the hospital medical staff are kind and respectful. I think the people make Sturdy great! Cafe is very good as well. read more

There protocol is like no other. The minute you are triaged they are ordering tests related to your problem. Its a very efficient system. The staff are friendly and caring. The nurses actually seem to like their job (not the norm as I work in hospitals). They have really stepped up there game. Keep up with the quality care!! read more

Was brought in by ambulance on a Sunday night this past week with severe vomiting and dry heaves symptoms similar to when I had my heart attack two years ago, but the ambulance brought me to sturdy because it was the closest. I have so many mixed feelings because some of the nurses were exceptional, wonderful care however I experience really bad care from some nurses as well. I was in the hospital for three days. Diagnosed me with gastritis and sent me home with no medications. Nothing I had to return back to the ER that same night by ambulance for the same symptoms. The ER doctor was pompous and asked me if I need to go to rehab. It's like what the hell was that supposed to mean? I am still so bothered by his comment and wanna know what the hell he was talking about what made him think I needed rehab and I was there for vomiting. The nurse I had was ignorant when they checked me into my room. There is so much more I would like to say, but won't I will never step foot in this hospital again. read more

Recently I was referred to Sturdy Imaging and had a wonderful technician who handled my care and explained the test I was having very thoroughly. She made my procedure a very positive experience. My not so pleasant experience is with the method being used by Sturdy and other medical facilities to sign forms. Why on earth are we expected to finger sign a device touched by dozens of other patients, many who may already be ill? Not to mention cold and flu season and the constantly mutating Covid virus. This tells me that my health is of less concern than some possible cost cutting measure. And no, I watch closely and these device are not disinfected before being handed to me. read more

Great ER staff, floor staff unprofessional and apparently think that patients are in jail when admitted to the hospital, (I work in one) first I was told "you can't go outside" then I was told if you go out you can't come back unless you check back into the emergency department, again I work in a hospital, I'm waiting on the call back. I can name 4 other hospitals in the city that this would have never happened at because I have been admitted to other hospitals. You should have heard the disrespectful charge nurse coming to tell me the same ignorant thing, as if I needed her to tell me again as I'm putting on my bra and the curtains open. Will be back with names as soon as the patient portal is activated. read more

My brother has been in and out of sturdy Memorial hospital since October. He is receiving the best care. Drs and nurses are so attentive and keep you abreast of what is going on with his care. They have contacted Boston Hospitals to see if they have any treatment other than what they are doing. He has COPD, and his lungs are not healthy. Pulmonary care, lots of anxiety which has improved with changes in meds. I cannot saw enough about the care given here!! Thank you to the drs and nurses from his family! read more

Sturdy Hospital staff beat and killed my mother. https://www.change.org/JusticeforCarolSmith She said NO to an MRI and they beat her, then let her sit there dying for 2hrs with an active brain bleed without calling family, then they held her 8 HOURS in ICU refusing to get her to a trauma hospital. Dr. Kim called me out of her room and sent staff in that overdosed her on haldol and fentanyl while my daughter was beside her. Dr. Evans wanted me to let her die and not save her, falsified medical records and kept her long enough until it was too late to save her. Justice for Carol Smith Change dot org read more

If I could give negative stars....absolutely horrific. Went in with critically low hemoglobin, so was struggling and scared. Nurses dug through my bags, took anything that resembled medication- did not make a list, did not count anything, assured me the pharmacy just had to verify then I would have access to it all. I have extensive allergies, and cannot take Just anything. For 3 days I asked repeatedly for simethicone. Not only did I never get it - when I was discharged, I never got it back. I'm home after an endoscopy looking for it in the bag they gave me, and nothing. They took other meds out of the container I had them in and blamed me for not knowing exactly how many of each medication I had when I got there...not the nurses who took my belongings without warning and without going through them with me first. (this was then lied about on my discharge notes) The drs did not know which way was up when I was in there- one was writing discharge orders while another is telling me my condition is critical and I can't leave without an infusion and then an endoscopy to try and get to the root of the problem so that I'm not in worse shape in a week. Nurses were condescending, rude, abrasive - on top of the disappearing medications. And doctors, other than 1 or 2, were entirely incompetent. Stay far far away. If I were across the street and my child needed a hospital I would medflight her to Boston before stepping foot in their doors. read more

I always hated going there cuz my son Bobby was pronounced there so everytime I went in I would get the worse anxiety attacks I even gave up my Dr cuz I hated that hospital. But last week I went for a colonoscopy I called 3 hours before my procedure and a nurse answered she was I found out later was the boss and I didn't know she was one of the nicest nurses I have ever spoke to she made me feel so comfortable coming in omg I have no problem going again I wrote on a card to choice the best nurse before I was even taken in I wrote all about her and how she made me feel I will go back in a min read more

Sturdy Memorial Hospital - Hospitals Near Me - Attleboro, Massachusetts

Went to Sturdy for eye operation. THE HOSPITAL LOST MY GLASSES. And its a holiday weekend. Turns out , I don't need glasses to see. read more

I entered this hospital seeking medical care for chest pain. I was tortured by a nurse and I let her know I felt uncomfortable with her nursing care. She laughed at me and tried to put me in a psychotic room within the ER. My boyfriend told me we're leaving and going to another hospital. The guards tried to stop me from leaving and put bruises on my arms. I was not aggressive at all, I think it was the nurse's fault she concealed her name with stickers which is illegal it's our right to know who you are as you're dealing with my health. Under the Massachusetts law it explains and I am flabbergasted sturdy memorial doesn't comply with this law. Thank you Miriam hospital I was omitted and was cared for again thank you so much Miriam!!! read more

ED staff are outstanding with patients and the care they provide. From security to secretaries, techs to nurses and doctors.... They are always on their game. read more

First let me say that 1 star is way too much. We were told visiting hours were 1-3 and 5-7. Drove from Wareham to visit father in law, were stopped at the door and told visiting is 11-1 and 5-7, no exceptions. Rules changed. And only one person can visit per day, no switching off, only one. Let me just say this policy is ludicrous. They are not saving anyone by keeping loved ones from their families. Especially when they are sick. read more

We ended up at Sturdy after a freak bacterial infection called ocular cellulitis. Honestly every nurse, aide and staff member that we met were so caring and helpful. We were admitted from the ER to a room and the nurse on duty was OUTSTANDING! Doug McCann deserves a gold medal. He went above and beyond on the care that he provided. Very pleasant, knowledgeable and personable. There was also a CNA, Hira N., she was also excellent. We cannot say enough good things about the team here at Sturdy. read more

I wanted to say what a beautiful and relaxing day with my having my surgery day the people were awesome. Dr Roodhouse was so good . Very good bed side manners . And my nurse was so good she took care of everyone of my needs . March 31 2023 at 10 am I want to thank everyone for a job well done read more

clinic front desk is kinda rude and not very a people person maybe they can just assist somehow since the health care provider said to called them not just saying were no accepting new patient without any empathy read more

My oldest son, was admitted as inpatient (Balfour unit) recently for detox treatment for 5 days. The nursing staff and his support team were caring and first rate throughout his stay. He felt that they really cared about his wellbeing unlike other clinical settings that he has been exposed to. He is doing well in recovery and has stressed that the positive reinforcement he received from the hospital staff has inspired him to make better choices. Thank you and keep up the good work! read more

One of my family members had an issue. I reached out to Public relations via the web page on 1/28 1/31 and finally again on 2/5 still not have been contact by them concerning my issue. I attempted to refrain from public comments but I fear this is the only way to get their attention. This doesn't reflect my opinion on the care received but more a disconnect from the community . read more

I wouldn't even give them one star but unfourtunately to post this review i had to give them at least one. Sturdy is terrible do not go there, ever.. Not one person there knows how to be nice, or has any kind of bedside manner,from the nurses all the way up to the doctors. I understand that they are over worked and understaffed, however, that doesn't give them the right to treat people like they are dirt. My girlfriend sat there for six hours while having a stroke and only had a ct scan done when she really needed an MRI. That was told to us from the wonderful staff at st Anne's after we left sturdy memorial because of all of the terrible employees and complete lack of care. " Dr. A" as he calls himself, was a complete ass and even went as far as ignoring her and walked out of the room when she told him she would like to be transferred to St. Annes. She asked the nurse to go to the bathroom, she couldn't even walk straight due to her feet and legs being numb because of the stroke and pointed down the hall for her find it herself. They are the most uncaring and unprofessional medical facility i have ever been to. If you don't want to die don't go to sturdy, your life might well depend on it. read more

If it wasn't for their itvwasnt for this ambulance drive..marked as a code 3. I got nothing attention. No nothing!!! I'm in so much pain form head to toes. No one checked on me just left me in the hall,from 9:30 till now..5:40am read more

Sturdy Memorial Hospital - Hospitals Near Me - Attleboro, Massachusetts

First let me say, the main hospital number greeter is horrible, her diction & presentation is terrible. I called one day, a receptionist sounded like she was dying, she told me she "was having a hard day, the phones never stop ringing" ! Maybe she needs a different job. I had an X-ray of my chest in the emergency because I had been coughing for 2 wks. The report came back" chest X-ray was fine" I had fluid around my lungs & they couldn't see that? I ended up in Boston for a pacemaker. I avoid this hospital & some doctors as much as possible. read more

Recently had some tests completed through my obgyn at Sturdy. Even though I've been making monthly payments on the balance EVERY MONTH they still keep sending me letters and told me over the phone that it doesnt matter if I make payments that if I owe a balance past 120 days they can report to a collections and credit company!! Real be they should be ashamed of themselves and their policy. I am currently unemployed thx to the ridiculous vaccination mandate in MA. To try to punish someone who is legitimately making payments is selfish and wrong. I know the laws abd will be contacting a lawyer if need be. If this us your policy then I will STOP all further monthly payments. read more

My son, 8, with a complex disability was just assaulted by the security guard named Chad. My son was in an escalated state and pushed a heavy chair in front of the door. Without asking my son to move the chair, the guard screamed at my son to "knock it off" and then shoved the chair into him with a great amount of force. Had my son not jumped out of the way, the chair would have slammed into him and injured him. This "man" should be fired. The first day we were here a different guard threatened to "draw blood" from my son if he wasn't compliant. Disgusting the lack of empathy and unprofessionalism. read more

Came in as an 18 year old with shortness of breath and chest pain. Did multiple tests and imaging only to find out I had a Pulmonary Embolism stuck in my lung that was ready to break loose at any minute. It's unusual for someone my age to even have a Pulmonary Embolism. I'm glad they kept digging and didn't cross out any possibilities it could have been. Extremely helpful staff, took care of me and my needs. Appreciate all the help. I would have died if it were for Sturdy. Thank you. read more