I bought my Ducati Panigale V2 at this dealership at a good price with great advices. The staff is…read moreamazing, fast, competent and feels like family. I had my Ducati serviced multiple times in the past 18 months and they always do an excellent work with a fair price. Shoutout to the mechanic Lee who is a Ducati expert and provides state of art work. It's a 5 stars location.

Always absolutely perfect. Great selection of clothing and parts. The service department is…read moreabsolutely excellent. I travel five hours each way just to go to this dealership. I am confidential and I trust them. I can call Adam order a part you'll have it ready for me when I arrive or they will ship it to me. This is a great dealership.

I recently stopped by at Rockstar Harley Davidson and was supported by a representative named…read moreMitchell. The best way I can characterize Mitchell's quality of service is that he treated me as if I were an old friend. He listed to my situation and provided me sound counsel to where I was confident I was making the right choices. Mitchell's actions reflect great credit upon himself, the Rockstar Harley Davidson Brand, and are in keeping with the highest standards of customer service. He is what right looks like!

I have had 6 Harley Davidson motorcycles in my riding time and one trike…read more I have worked with a few dealerships in different states. This dealership is a group of THIEVES!! Especially the finance staff. I would not do business with this dealership under any circumstance. They have inflated prices, a rude staff and are just a group of pushy people. If I could, I would give them 100 negative stars. Your best bet is to STAY AWAY FROM ROCKSTAR Harley Davidson.

If you're looking to rent a bike while in the Fort Myers area, this is the place to go. They offer…read morea selection of Harley's for about 1/3 cheaper than you can rent anywhere else.

robert mccombs was very helpful and was able to answer all the questions i had on a new sxs i was…read morelooking at. I will be seeing him soon for my new unit!!!

It was a fantastic experience; the salesperson, Giovanny Morales, was very attentive and patient…read moreover the phone which is why we drove about 200 miles from our city to buy the ATV from them. Then there was Larry, the finance person, who was very kind; everything went smoothly, and we are happy with our purchase.

I was invited here for the barking lot party. This place had it all. Plenty of vendors, food…read moretruck entertainment & Guardians of Florida Rescue. The also some very cool bikes and trikes! The Guardians of Florida provide many types of sweet and awesome dogs for adoption. It was great seeing dogs be given forever homes. The Hooter girls from Hooters Restaurant were very sweet and even helped out the rescue by walking dogs around and just being helpful. Hippie Dippie Florida was just one of the vendors providing homemade beef tallow products and had a real prairie dog named Poppy who was just the cutest. One other vendor that was fun was the Wiggle Bar Truck which is a mobile Pet Boutique which even provides doggie brew on tap. American sliders food truck was working hard to provide delicious food for all who were in attendance. There were so many other vendors too that had many cool things. The bikes and Trikes were in abundance. There is even a second level of motorcycles to check out. Everyone was so helpful and the event was so much fun!

MONK!!! my guy! Had a great attitude throughout a difficult sale. Thank you A-Rod pleasure…read morechatting with ya. This place went from garbage to great! Like mentioned before, the vibe and the crew are all fkn amazing! This shop has 180'd, I will continue to refer anyone who doesn't have their own solid techs, to come see these guys. JUST COME IN AND SEE THE RIDES n VIBES for the hell of it ... definitely upgraded under the new ownership, Jeremy... killin it man, we need more shops like this

I drove 1.5hrs to have them work on my ski. Places in…read moreBonita, Naples and fort Myers wanted to charge me x4 what S&N charged me. These guys also only took 30mins unlike what fort Myers quoted me (1-2 hrs). Shawn/sean in labor/part is super helpful and is extremely knowledgeable about everything. He knows what he's doing and takes pride in helping people. I'll be bringing in my motorcycle and ski here. Cheapest prices around even for labor. Good people here.

I just came home from an incredible experience at S&N! I…read morehave a Sea Doo Fish Pro that is only two months old. It developed a problem with the waterproof phone storage compartment. It broke and would not close or open. Keep in mind that I did not buy this boat there because they did not have any at the time that I wanted one and they were pretty hard to get a few months ago. So I called them last Tuesday (Oct 12th 2021) and they told me no problem bring it in next Tuesday and they will get it fixed including parts if need and back to me by Friday. I was thrilled about such a short turn around time given the way things, service, and parts have been going lately. Well here is what happened today Oct 19th. I arrived and they knew I was coming from the appointed I had made. They told me to pull it into the yard. This where things went fantastically! I pulled in and met up with Sean (not sure how he spells it). Sean asked what was going on so I explained it to him. He came over to look at it and said to me "Oh yeah I know what this is". Immediately after looking at he instantly knew what was wrong!! He told me that it is missing a washer under the screw and that the factory used the wrong screw!!! He told me he would fix it for me right now!! He went to get a few tools and I'm serious, had my boat fixed in less that 10 minutes!! He said ok its all good you can take it. I was shocked. I expected it to be down for days. I ran into Steve I think his name is, who is the owner. I raved, rightfully so, about what Sean just did for me. When I asked if I need to do anything or show paper work or anything they said "no, it's all good you can take it" Look I know no place is perfect. Some places drop the ball now and then. But I will tell you one thing, I will never take my jet ski anywhere else for any service that it might need. These guys were fantastic! This is the way to handle a customer or to make more customers. Thank you so much guys for getting me fixed up so fast and for having a mechanic like Sean working for you. He is fantastic! I'll be seeing you for my 50 hour routine maintenance when it is due. Thanks to Steve too!

If you're doing any nighttime riding, you know the importance of good headlights. My original…read moreheadlights were "fogged" to the extent that I finally decided I needed to do something about them. I decided that LED lights were the best way to go. I found Horney's on Yelp while looking for places that serviced Harleys- specifically I was looking for headlight and passing lamps replacements for my 2014 softail. I had already did some online research and found a set made by HogWorkz - LED 7" Halomaker headlight with 4.5" Halomaker passing lamps. When I walked in, the first weekend of May, I was greeted by two friendly ladies working behind the counter. After explaining my headlight situation and a picture of the LED lights I had found online, one of the ladies explained to me that she could get those same lights but it wouldn't be the brand name. She began searching through her computer files and showed me the results. The price for the whole set was about $200 cheaper than the brand name and they were the same. The only drawback was that she would have to order them and it would take 4-6 weeks for them to arrive. I was good with that and so she ordered them there on the spot, took my phone number, and stated she would call me when the lights arrived. Fast forward to five weeks later - June 9th and I received a call from the nice lady from Horney's stating my lights had arrived. I made an appointment with them for 10am the next morning for the change out of the old lights with the new. I arrived the next morning just before 10am. They immediately took my bike in and in less than an hour was finished. The new headlights look amazing and definitely light up the roadway!! I'm extremely happy with the service I received, the helpfulness and pleasant nature of the employees, the quality of product, and the overall cost of my purchase. A hearty recommendation and 5 Stars! Check them out.

I have a 2001 HD Ultra Classic w 124k miles on it. It was having an electric issue that caused the…read moretach to jump around and the check engine light to come on. I had brought bike to another dealer and they charged me 2 1/2 hours labor at $139 an hour and never solved the issue. I was told about this shop and so i brought bike there, told them of the issue and they were game to try. The initial diagnosis didnt reveal much so Horneys called me and asked how much time i wanted spent to solve the issue, so i authorized another 1 1/2 hours of labor and nothing else. I rec'd a call 2 days later and the issue was solved and the bike was ready for p/u. I was told that my battery was replaced, and I didnt authorize it, but i was out of town at the time of the call and i knew tha battery was not that old. So i waited until I got home and checked and battery was only 2 years old and always kept on a trickle charger. I went to p/u bike and paid the bill. I rode home without issue and put trickle charger on bike and went about my day. 5 hours later trickle charger was still in the red (battery not fully charged) so i worried and called Horneys. I asked front clerk about it but she is only counter help and does not know much about the repair of the Harleys. She said she'd ask the repairman (Rick Horney) and get back to me. I was in the garage w the bike and it was 100 degrees and 90% humidity outside so it was hot and the return call didnt happen so I called again. She said she was busy with a customer and hadnt a chance yet to speak with mechanic. Mean while I removed seat and noted that the battery installed was not a OEM Harley battery, it was an aftermarket battery, in addition that the wires for the trickle charger were not placed correctly on the battery, the battery lock down bar was not reattached and the positive battery cable to the battery had a large crack and wire was exposed. I was not happy. The initial price of the battery was $196.95 and $70 labor to install it. I called Horneys again to tell them the issues of what i found, and that the price for an aftermarket battery I never authorized was high. Front clerk said she'd discount the battery to $165.99. But no mention about the other issues Id found. I asked if I could return the battery and I would buy a OEM replacement. She reluctantly agreed. There was never a return call to me about the other issues Id found. I went back to the dealer the following day with another unrelated issue, and spoke with the mechanic (Rick Horney) and he was verbally abusive towards me, stating how could I complain about other issues when he fixed the issue the other dealer could not. How dare i call so many times and abuse the front clerk. I never and would never verbally abuse anyone in customer service. When I called Horneys Custom Cycle, I was distressed but never mean. I was bringing attention to the issues Id found. So I went to the front counter where the mgr. was, (didnt get his name) and explained the situation. He then went to the back area and spoke w Rick to get his side and upon his return to the front counter, he said that I called too many times and now his shop refused any further services to me. I was banned from their shop. I said I would be back to bring the battery i no longer wanted and return it and I left. On Tues Aug 12th, I went in to return the battery, that I didnt authorize. I was given a refund for the battery and not for the $70 install fee. Do not utilize this shop. If you complain about the repair work and issues found with their work you too will be banned. Im going to file a complaint with BBB and Consumer Affairs. This is not the way to treat customers and people in general. I didnt need to be banned as I would never go back there again after how they treated me and abused me. And for their poor work ethics.