I've been a customer going on 4 years, quality is good but the customer service and professionalism…read more is lacking to say the least. Making an appointment is pointless being that they'll make you wait regardless with little to no communication about when you'll actually be seen. Countless times I've waited almost an hour after my appointment time. It is beyond inconsiderate to the clients time. They seem to care less being that I've brought this issue to the owner and manager countless times

Honestly I want to love this place so bad but this is my second time this month leaving upset…read more Two weeks ago I got my nails done here and my nails were filed down so thinly every single one of my nails still hurt. I was pricked and poked with nail instruments by a technician who did not seem to know what she was doing. I vocally said ouch 4 different times to her and she did not seem to care. Two weeks later I go back and I'm willing to give it another shot bcus they're good at doing basic gel nails for me and I'm met with terrible service by an annoyed technician who made me feel so bad, I left and cried. People go to get their nails done as self care, they do it to enjoy their experience of feeling pampered. Not to have the people providing a service make you feel like a nuisance. I will be looking for a new nail salon in Ridgewood!

A great hometown business. The owner Lucy is so welcoming and lovely. She will not hesitate to fix…read moreany issue. Very professional and best color and cuts at a reasonable price. Recommend.

Went there for a root touch up and wound up with a burnt scalp and red hair. I had a beautiful…read morebayalage but no longer. The woman had no clue what she was doing. Then Rocco the owner who was very nice made another hairdresser who was very good Emilia correct it with highlights but 4 hours later and a burnt scalp I was still charged a fee. Be careful! I don't know if it's always like this.

Loved her! I was in need of a new loctician and decided to check out Bohemian Soul Salon, not…read moreknowing I needed an appointment to see her, but she was wonderful enough to agree to do my hair anyway. Her products are good, salon is very clean and she is extremely professional. Very down to earth and friendly. I would recommend her to anyone reading this review.

Ive been here recently for a blow out. I didnt know it would be in a private apartment but that…read moredidnt matter. Dietra is a very nice lady. Little did i know that she would not be doing my hair. When i sat in the chair, i expressed to her my worries of heat damage and people being rough with my hair,aka ripping through my ends and high heat. I just wish she told the stylist this. I got an unexperienced styler, at least at blowdrying and flat ironing. Nice lady but she didnt now what she was doing and she was catching an attitude when i told her to be gentle. She ripped through my ends and i heard snapping. She said OH THATS JUST THE ELASTICITY. She then went on to talk about how genetics play a part in how hair grows WHICH IS COMPLETELY FALSE BTW. if you believe that then theres no hope for you. After she viciously blowdried my hair, she pulled out palmers AKA mineral oil which i havent touched in the 2 years ive been natural. She flatironed a peice and it was wayyy too thin and GREASY. i was pissed beyond belief. I then told her what to do then she finally got the hang of it. I left the salon feeling alright. I could have done a better job myself and i would have treated my hair very very gentle. Ladies, i wouldnt recommend going here if you want a blow out. Im just being real and honest. I thought this would be a place i could rave about but the lady i had doing my hair ignored my request to moisturize with water before she combed and to be more gentle. completely ignored. Dietra is a lovely lady but the lady who did my hair,whose name i did not catch, was NOT. I would have LOVEEDDD to see this girl's license. I didnt go to hair school but i know a shit load more about natural hair then she ever did and you dont RIP through natural hair,its so fagile. wtf. Im never returning. They dont specialize in blow outs btw, they specialize in locs and weaves but either way, they shouldnt offer a service they cant pull through. If youre looking for a blow out, your best perchasing a conair infiniti blowdryer and a good flatiron with a heat guard (vo5 if u can find it). Nice place. very small setting, makes you feel like u have the dance floor and the focus is on you AT FIRST. but unfortunately, thats as far as it went with my experience. Still kind pissed off but i did not show it at all. stay away! Do your own blowouts! watch longhairdontcare2011 on youtube if you want good tutorials. Word of advice from the customer to deitra: Get rid of people who bring your business down! Youll gain in the long run. Your hairstylist just chased away dozens of potential clients!

The vibe of this salon was very nice. Staff was nice once I stepped in. They helped me with any…read morequestions and requests I had. Would come back again :))

Always a pleasure to come here. The ladies who do nails here are wonderful. Very helpful, creative…read moreand attentive. They take their time and make sure to do a great job. I have been here several times and the experience has always been positive. Usually gets busy so try and schedule an appointment if you can. They are also very clean which is extremely important for me to even consider to visit. However, they do accept walk ins but try to come as early as possible. They do take card and offer a limited number of parking spaces. Prices are also reasonable. If you are in the area, give them a try.

Great service! Nice people, very professional My hair came out beautiful…read more Nice place, nice decor!

This is not about the quality of work, because overall, I like the work that the young ladies do…read more It's about poor customer relations. I had been getting my nails done here since a little before the pandemic. I always noticed that the manager was standoffish and unfriendly, particularly, with the few black women who came in, and who did not speak Spanish. I happen to be Central American, Black-Latina, who speaks fluent Spanish, but I never felt that I needed to prove anything to her. I did speak Spanish with the nice manicurists. About two weeks ago I was in the neighborhood at the bank and suddenly had to pee (I am 54 yr old and going through the changes). I went across the street to the salon and asked the manager, who was at the desk (no customers in the salon since it was around 3:30 pm on a Wednesday) and after stating that I am a regular customer, asked, in Spanish, if I could use the restroom. She looked at me and with a malevolent smirk, said, "No." I repeated that I was a customer (I am sure she recognized me) and she again, said, "No." This is not only bad practice as a manager but despicable as a woman. I have since found another salon as I refuse to have any of my money go to her paycheck. -------------------------------------------------------------------- No se trata de la calidad del trabajo, porque en general me gusta el trabajo que hacen las jóvenes. Se trata de malas relaciones con los clientes. Me hacía las uñas aquí desde un poco antes de la pandemia. Siempre noté que el gerente era distante y antipático, especialmente con las pocas mujeres negras que entraban y que no hablaban español. Resulta que soy centroamericana, negra-latina, que habla español con fluidez, pero nunca sentí que necesitaba demostrarle nada. Hablé español con las simpáticas manicuristas. Hace unas dos semanas estaba en el banco del vecindario y de repente tuve que orinar (tengo 54 años y estoy pasando por cambios). Crucé la calle hacia el salón y le pregunté a la gerente, que estaba en el mostrador (no había clientes en el salón ya que eran alrededor de las 3:30 pm de un miércoles) y después de decirle que soy una cliente habitual, pregunté en español , si pudiera usar el baño. Ella me miró y con una sonrisa diablada dijo: "No". Repetí que era cliente (estoy seguro de que ella me reconoció) y ella nuevamente dijo: "No". Esto no sólo es una mala práctica como gerente sino también despreciable como mujer. Encontré otro salón porque me niego a que parte de mi dinero vaya a ella.

Amazing as always. Fast service, made a reservation the night before. I came with my daughter and…read morehad a lovely experience. I got a pedicure and she got an acrylic nail fill. Welcoming relaxing vibe, very skilled nail techs, and nice workers.

Wow im sooo impressed with the quality of work, I am a very meticulous person when it comes to my…read morenails.BLESSY The girl that did my Nails was very patient and listen to what I want it done. I really appreciate when someone listens to details and does exactly what I want without getting upset. Thank you so much for my beautiful birthday nails!!!

Went here last May to treat myself after a long semester and boy oh boy I will never be coming back…read morehere again. I came in and dragged a friend with me and we ended up paying an amount that simply just didn't make sense to me. I decided to do acrylic gel and a pedicure with reg polish and ended up paying $75. My friend came and did Ombre and ended up paying $75 just for her nails and she did not do a pedicure. When I had checked. I was originally suppose to pay $65 according to their price list and what I was getting. I asked the girls who were working and they were completely rude and blew me off. They were also speaking in Spanish and not really giving any kind of information. Atmosphere is not relaxing it is very loud, hookah and all. Not that I have a big issue with that but it should be relaxing and not have that negative vibe. Wont be coming here again.

As soon as my cousin and I walked into the salon, the young ladies greeted us with a good morning…read more They listened carefully, were very patient, and helpful in finding the correct type of grey hair my cousin wanted to purchase. Due to the friendliness, cleanliness, and well stocked store, we will definitely return.

They always greet their customers. Always friendly and carry the lash brand that I use. I highly…read morerecommend.