A very disappointing experience with Honda Thornhill. The…read morestaff were unhelpful and showed little interest in following up on anything. If you want to waste your time and deal with people who don't seem to care, this is the place to go. It's been three days and they still haven't been able to replace a single regular tire. I have no idea how much longer it will take. There's been no coordination or communication -- my calls and messages have been completely ignored. Overall, a very poor experience with this dealership. Definitely not recommended.

I'm really impressed by Honda. After I expressed my concerns, they did get back to me about my…read morerims and are currently working with me to rectify this situation. A huge thank you to Sal (the service advisor) for following up with me. I'll keep you updated...

Nice to talk to but I bought elsewhere. The salesperson's name was Henry. Who can carry on an 85…read morecharacter conversation after talking to someone for 10 minutes tops?

Here is some real review of this place, Check out the BBB ratings…read more https://www.bbb.org/ca/on/etobicoke/profile/used-car-dealers/motorland-auto-sales-inc-0107-1049135/complaints?gclid=CjwKCAjw9-6oBhBaEiwAHv1QvEGhflFyH-XUiSGP7z62LYeEQzmgce46Ca_maKySfjQ2MMvsnA4adBoCMKEQAvD_BwE We purchased a 2013 X3 three weeks ago. At pickup, the hood wouldn't open, despite their earlier promise to fix it. They charged a certification fee. Within a week, a "drive train malfunction" warning appeared. They kept the car for repairs from September 15th to the 19th. Though claimed they fixed the hood, they wouldn't specify what caused the drivetrain issue but assured its resolution. Four days later, the malfunction warning returned. Despite my concerns, the staff redirected me to their mechanic and hinted at retaliation when I expressed doubts about his honesty. All I want is a proper repair before my warranty ends and an independent inspection The Mechanic informed me that Mortoland never fixed the Hood because the cable they claimed to have replaced was not. Be careful with this place.

I use to go here to get my 2014 Mazda 3 serviced all the time. The employees will lie to you and…read moretry to rip you off. I do not know anything really about cars so any time they told me my car had an issue and something needed to be replaced I would do it as i assumed they knew what they were talking about and would be honest. This is NOT the case. They ripped me off every chance they got. Unfortunately I only found out after it was too late and i had already spend thousands of dollars with them. The last time i went there they told me i had an issue with one part of my car and a few bolts or rods were missing and i should get it replaced. For what ever reason this time i took my car to get a second opinion, and the place i went to for the second opinion told me that there was no issue with the car and nothing was wrong, missing or needed to be replaced. This is when I realized that my car probably never had the issues mazda would always call me about when i took my car for a general service. DO NOT go here as they will rip you off, and lie right to your face.

I had a previous review of Mazda that was, to say the least, not terribly flattering. It involved a…read morebad battery which the dealer blamed on my driving habits, even though I had a CAA document testifying that the power source was bad and needed to be replaced. After the ninth instance of it quitting and needing a recharge, I finally went to get it replaced at the dealer. To my relief and great gratitude, they not only replaced it for free as part of the warranty, but rushed to get to it despite having people in front of me because I had a sick dog I needed to get home to. That kindness, by a service advisor named Paul Maliakal, was more appreciated than he will ever know. The car was brought in early and I was out of there within half an hour. This still isn't my favourite car and I wish I hadn't bought it, because it's given me so many problems and there are features (especially the weird radio system!) that I dislike. But the service I received that day helped make up for a lot and so it's only fair I issue this updated review. I appreciate Mazda of Toronto's service and the decency and competence of this employee. I hope everyone who goes there has the pleasure of running into him and having him handle their concerns.

Manager of the service department is an extremely rude person and should not be allowed to get in…read moretouch with customers since he doesn't even know how to speak with their customers. He and his team tried to charge me "lot fee" for not picking io the car the same day it was ready. He also called me broke but he didn't realize I understand his language which is Farsi. Typical Persian looking guy with prescription glasses. Mercedes, you should do better than hiring these clown ls to get in touch with your clients!

Josh Khan is a terrific service advisor who bends over backwards to insure that your car is washed…read moreand ready to be picked up at the scheduled time after servicing. 10 stars all around.

I didn't have high expectations for my first visit to the GM Tech repair shop, but the whole…read moreprocess went very smoothly. They were very honest, didn't try to upsell me on unnecessary services, and explained things clearly and concisely. The repair was completed on time, the price was reasonable, and it was good value for money.

Can't say enough about Tahla and his lovely driver Islam. Was a great experience all around. Had…read moreleather on my driver's seat repaired. He took great care to ensure it was a perfect match and it is PERFECT now. He also did an undercoat for rust for winter protection. I'll be going back for my general service. Trust him and really appreciate the help to get there and back from Toronto's east side. So glad I found this place!

I just read Chris M.'s review and whoa, that is not at all the experience I had…read more I bought a BMW from these guys and it was painless. I too did my research and I was satisfied that I was paying a reasonable price for the vehicle. They not give me any grief about a test drive and the car was clean and in great condition. I've been looking at a number of negative reviews and I think it comes down to the individual employee. That's the car business, it's unfortunate but there you go. I suppose if I showed up half an hour before closing they may have said no or given me some resistance to the test drive, it did take them about 15 minutes to get the car ready and I'm sure they don't want to sit around a closed shop waiting for me to (maybe) come back in time. I've since dealt with the service department several times. I have nothing negative to say. It was efficient and they delivered as expected. I'd buy here again.

This place is a complete SCAM ! I should've read the reviews before wasting my time into going…read morehere. I was originally told that the deposit was fully refundable ($2500). when I spoke to the finance guy Raffie about getting my deposit back he told me to come in between 12-4pm with my credit card to get my refund, once I arrived he walked me into his office and told me to wait one minute.The floor manager Khaled walked in and stated I that He had decided to not give me my refund. Either I pick a car from them or lose my deposit. I told him I was told multiple times that it was fully refundable and had 2 whitenesses with me. He simply didn't care and told me to report them to OMVIC he had a smirk on his face. He was not reasonable at all and was forcing me to buy another car or lose my $2500.

Don't buy a car from these people. I had one of their owners or sales people pass me in a 30KPH…read moreschool zone. I was doing 32KPH and the idiot in a White BMW M series went flying around me. Then proceeded to try to run me off the road. The car had dealer plates and a Platinum License frame. I guess they abuse all their cars like that.

Worst dealership in Toronto. OMVIC REVOCKED THEIR MEMBERSHIP DUE TO FRAUD AND OTHER THINGS…read more I purchased a 2018 Honda Accord May of 2023. As of today's date I will have to replace the ENGINE. These guys are crooks and every step of the way. They wiggled out of checking my concerns seriously with a proper diagnostic check. Do not trust them and if you do decide to buy from them. Check your safety report. Check your bill of sale for discrepancies. Bring a car inspector to run a on the spot diagnostic test before you close a deal. They can not be trusted.!!!! Do not get the 3rd party insurance they offer GLOBAL WARRANTY either they are in bed together for kick backs and fake claims on vehicles. ultimately I am not finished dealing with them and have requested legal counsel against Platinum Cars.

Elleen was friendly, helpful and efficient. Start to finish, I knew the status and had regular…read morefeedback. Fantastic purchasing experience.

we recently signed up yet another lease agreement with our favourite sales lady-Vera Krcic…read more I know her since 2013 and she never fails to amaze me!!! once again she did her best and delivered even better truck than we expected for the same amount of money. Very professional, honest. she is go to person if anyone wants a honest opinion about purchasing/ leasing new or used vehicles.

I recently bought a car from Autorama, and my experience with them was good. After test drive, I…read moremade my mind to buy from them. However, Devang helped me in the whole process, and within couple of days my financing got approved. So, whole process took only 3 days, and drove off with Honda Civic.

Im not sure how this place got so many 5 stars reviews, but my experience is far from that 5 stars…read morestandard. I happened to be shopping for a used car and this place was the first one i visited, everything was going smoothly until I tell the guy i need time to think about the price, i wasnt even haggling about it, all i said was "i need time to think about it, it's my first car so". He immediately ripped off the paper with my info on it and swear if I comeback tomorrow he will sell it to me 150$ higher than the marked price. Im sure you find it hard to believe but it actually happened. I'm not sure this was his sale tactic or he's treating me based on my race. Nonetheless, this is not how you treat your customer. His name was Sam Ahmadi. And here's another rip off thing: they won't let you test drive the car until you bought it. Take your money somewhere else if you don't want to get treated like garbage.