All of the technicians are extremely knowledgeable, professional, thorough and friendly. Price is…read morebest in Klamath Falls and they also offer coupons. Highly recommend Valvoline Instant Oil Change.

When in to get a quote for my truck and walked into the office, sat there for 15 minutes without a…read moresingle person stopping to ask. If I needed help terrible service, and I would definitely recommend going somewhere else. If you even want minute amount of service, even I would give them a no stars.If possible.

do not bring your car here. the boss is the most entitled and inconsiderate aggressive person, the…read moresecond you disagree with him he acts like he's been doing you favors and been so kind to you and that you should be so appreciative of him. This man only cares about personal gain and making money. pays his employees minimum wage and expects them to bust their ass for it. not to mention, any time your car is on their lift it's not secured up there! they don't use the locks!! so be careful :)

NEVER GO HERE I brought my 1989 Mercedes 300e here to have…read morethe alternator and timing belt replaced and the alternator they installed was faulty and overcharged the electrical system thus killing the blower motor for the ac and heat. They charged 400 dollars to "fix" the blower motor which only has one setting which is LOUD and it only blows hot air the ac no longer works. The car also has a very bad misfire below 3k rpm and barely accelerates while under 3k rpm.

As a single mom with four daughters... reliable transportation is a MUST. When my vehicles need…read morework, I need it to be fixed fast and right the first time. I was afraid of all the mechanic horror stories I've heard growing up - you can't trust mechanics... they never get it right, they charge too much. Kurt, Jim and the team have worked on three of my vehicles over the last 6 years. They have gotten it right, done it fast and always made me feel great about doing business with them. Never condescending, always helpful and friendly. I cannot recommend them highly enough.

Honest guys! Extremely helpful with fixing some things on my daughters car. We would definitely…read morerecommend this shop.

Great store, friendly staff!!! Great Work, High Quality. We…read morewere going to be stuck overnight waiting for a tire and they got us back on the road the same day fantastic!

I thought one of my tires needed a plug. I was wrong. They basically said the sensor light could…read morehave been a fluke and I over inflated the tires. They brought them down to 35 psi and said no charge. Amazing and honest people. And the shop cat was super friendly and jumped on my lap. I will only go here when in the area.

They try to sell ya extras Very small waiting area…read moreFast Courteous Seem smart I won't go here again another extra expense

They broke my air filter housing, took my vehicle back and the workers took pictures of it. Manager…read morecalls me and said it was caused by a missing screw after his employees said the worker should of took the cross bar off instead of ripping the box open. They denied all responsibility. I would never recommend this business to anyone. Some of the workers are good people but the manager and owner are shady as f____.

I don't think it should take 3 hours to complete an oil change and tire rotation when you made an…read moreappointment first thing in the morning with nobody ahead of you. I am standing here WATCHING them work on other cars while mine just sits there. I made an appointment to avoid waiting here all day. If the employees are that overworked they can't complete an appointment oil change in an hour then hire more people.

Got an oil change last year and I decided to do it myself this time. Turns out they used loctite on…read moremy drain plug because they didn't want to replace my $.50 crush gasket

Came in for an oil change. Justin in service was super nice and welcoming. Thanked me for coming in…read moreand working with them. Got me in and out quickly. While I was waiting for my service to be completed I was able to stroll around and look at some cars on the lot. New trucks look great. The sales guys are nice and not pushy. They let me look with out pestering me. They do offer free coffee and water. They have a couple vending machines if you want to snack as well. They also have a TV in the waiting room. All in all, excellent service visit. Great friendly staff.

Like the other reviews for this dealership. I would stay away. They will try to take advantage of…read moreyou. Tried to low ball me on my trade. They went 8 k below Kelly Blue Book value. I have a 780 credit score, and instead of making a deal they tried to rob me. Shady dealership. I've had a positive experience with other Lithia dealerships, so I thought I would give these guys a try. I was wrong. Don't waste your time coming to this dealership. They only make deals that will rob customers. A bunch of crooked criminals. I would give them 0 stars if I could.

Lithia Chrysler Jeep Dodge to the RESCUE. I have a 2021 2500 Ram with a 6.7 Liter Cummins. I was…read moreon a 900 mile road trip from Central California headed to Coeur d'Alene, Idaho. I had just taken my truck in for service at my local Ram dealership for an oil change and fuel filter service and spent an exorbitant amount of money for that service. I wanted to make sure my truck was ready to pull our 31 foot travel trailer to Idaho. I have 4 young kids, so reliability in my truck is super important. We made it about 300 miles North to the Oregon border before I got a message about the Inter Cooler fluid being low. After consulting the user manual and doing a quick google search, we figured out that we should just continue our journey since we were about 40 miles south of Klamath Falls without any other viable options. I had my wife look to see if there was a Ram dealership in Klamath Falls and luckily we found Lithia Ram. It was about 3pm on Thursday afternoon and my window for figuring out the issue was quickly closing as we were trying to make it to south of Kennewick the same night. I called the service department and talked to Keith. Keith said they were bout 3 weeks out on appointments, but was very understanding of my situation and said to bring it by and they would get someone to see if they could figure out what is happening. When I arrived I talked to Wendy who was very friendly and went to search for someone to come look at my truck with my trailer attached in the driveway. While waiting I opened the hood and found that the cap to the coolant reservoir had been left off by my local dealer when they topped off the fluid a week earlier at their service. Lesson learned: I should have double checked everything was buttoned up when I got my truck back; but I will be calling my local dealer back and letting them know of my experience and making some demands. I went back to find Wendy who was looking for the shop foreman. I told Wendy I knew exactly what the problem was and she asked Daniel, a service tech, to help me. Daniel grabbed some coolant, topped off my truck, and made sure the warning went away. I tried to pay for their help and they said not to worry about it. I don't know about you, but sometimes I wonder if customer service is dead. Keith, Wendy, and Daniel proved otherwise and completely saved the day! I was in and out of the dealership in less than 20 minutes. Thank you so much for your kindness toward me and my family. We need more people and businesses that care in this world. THANK YOU! I highly recommend using Lithia Chrysler Jeep Dodge for your next service.

Just moved to the area lots of bad reviews online for this dealership so I thought I'd call and…read moretalk to the service manager about getting 1 of my 3 jeeps in for service. Called and left my name and number 3x requesting a call back. Never heard anything. I can't imagine how frustrating that would be if my car was in for service

Although I didn't use them after all, the communication was good. I was looking for a mobile…read moremechanic, didn't know they have a local shop too.

told me needed head and turbo pulled it apart myself turbo was completely fun and needed full…read moreengine rebuild scams for sure who knows if he even did the work he said