Excellent service, very quick and convenient. Only open weekdays. Good price only takes credit card. read more

Suburban Propane - Propane tanks full. - Propane Near Me - Georgetown, Texas

Friendly, super efficient and amazing price! Traveling through the area and were in desperate need of propane for our 5th wheel.

When you guarantee, good customer service it's a place to visit quick fast and safe / knowledgeable people

They don't do tank refills so if you need that and are going based off THEIR OWN WEBSITE info, know that before you go.

I stopped by on January 13 to have several small, portable tanks refilled. The service was quick and I enjoyed the conversation with the technician outside. Overall, the service was very good and the people were very friendly inside and out. Plus, the price per gallon was great in comparison to other propane places. I will definitely return! read more

I paid them a visit today, 1/2/26 to refill three tanks. They verified tank dates, explained the refilling process and enjoyed some good conversation. Wonderful service. read more

The communication and customer service with this company is awful. They don't notify the house before sending out techs, random men end up in your backyard, the techs tell you wrong information, the office will bill you without actually sending a bill then add on late fees. When you try to call to ask for clarification or to remove the late fee the GM, Jim Byork, will be extremely rude and condescending. His main tactic is to talk over the customer without listening to what is said. His explanation completely contradicted what his employee said face to face. For the record, I did call Jim an a-hole. He got very upset with adult language. The shoe fits. All of this could have been avoided if this company could properly and clearly communicate with their customers. I also told this to Jim. If you have other options I strongly suggest you look into anyone other than Suburban Propane in Georgetown, TX. read more

Got a 103% YoY price increase. When I called the manager was condescending and told me the only reason it looks to be that high is because I got a discount last year that was not authorized which I absolutely did not (or at least had no idea about) since I prepaid them to fill it up last year. he blamed me for their internal politics as far as who did what and wasn't authorized to do so. Extremely unprofessional and left me extremely frustrated not to mention with the bill that increased 103% with a poor explanation as to why other than it being my fault somehow for getting a lower price last year. Even though it was the same price the year prior to that as well. read more

Centex Propane has been an staple in Georgetown Round Rock, Austin, Taylor and many other town for over forty years. The Georgetown Office has some of the nicest and most prompt deliverymen i have ever met. They go out of their way to ensure that your propane system is safe and they never let me run out of gas in the winter. Kudos to you. read more

Suburban Propane - Georgetown Office - Propane Near Me - Georgetown, Texas

Dear Centex Propane, now Suburban Propane: I done fired all y'all. Centex got bought out by Suburban a few years back, and after some 14 years of service, I am saying don't let the door hit you where the good Lord split you. I never had a complaint until about two years ago. We had a truck visit to fill us, they would do the standard line test, then propane guy says "You have a leak." $99 for leak test. Propane test guy says "No you don't." Next time we fill up, propane guy says "You have a leak." $99 for leak test. Propane test guy says "No you don't." Repeat ad nauseam. Then in March, propane guy said "It's the heater" and red-tags my heater. No heat during 30-degree weather until heater guy comes the next morning and says "It's not the heater. Call a plumber, because I think it is your stove." Called plumber. Due to 30-degree weather, plumber could not see me for a few days, so when he does, well, no leaks found after about $200 worth of visitation and testing. So, two third-party professionals cannot find what propane guy says is there. Heater guy turns my heater back on, and I call y'all to get the red tag off my heater - crickets. A month later, y'all call me out of the blue because you were checking up as to whether my red-tag situation has been resolved. Well, yes, and no .... So a propane guy comes out, says we are low, though he cannot fill it because he didn't come in the propane-carrying truck. Fine. Let's schedule for Tuesday so that I can chain up my dog. I'll give all y'all another chance. Well, Monday morning, I get call from my elderly mother-in-law that you showed up a day early, and let my dog out. Then the propane guy did not make any effort to catch her - told my mother-in-law that it was not his problem. Great. Had to leave work to corral my dog. By this time, the neighborwomen have been talking about how they fired all y'all months back. Some with the same situation - the non-existent leak. We also think your propane guy has a vagina problem. That is when a service tech notices that I have one, and resolves to screw me, with the bonus of getting paid for it. We also acknowledged that the non-existent-leak guy is pretty curt and rude with us. We don't think he needs to bake us a cake or anything, but he at least needs to treat us in a respectful manner. They also let me know that when they fired all y'all, you left their empty tank on their property for a couple of months. Thank goodness we do not have a homeowners' association, or else we would be fined for operating a scrap yard without a license. I have to keep your tank for another month or so because (a) I still have propane in it, and (b) due to the frog-drowning rain we have had recently, the ground is too soft for your competitor to use the heavy equipment to siphon from your tank to their tank and replace your tank with theirs. But when they do, I will call all y'all to retrieve your tank. If I hear crickets again for 30 days, your tank will be sold as scrap. Your customer service group is nice and quite understanding, but I am done. They asked me what they could do to retain my patronage, but honestly, nothing. (I forgive the female CSR for LHAO when I told her the definition of a vagina problem, and I really felt bad telling her manager that y'all's company could do absolutely nothing to keep me as a customer.) I've given second and third chances, hoping to make this relationship work out, but it just is not happening. Just a damn shame when a big fish gobbles a smaller fish and changes the pond for the worst. Buh-bye. read more

Wow, I cannot say enough positive remarks about the tech who worked with us. The house had been vacant for a while and we did not know anything about propane. The tech performed a leak test and noted some items which needed to be brought up to code on the furnaces. The tech went through each of the LP appliances (water heater, cooktop, and fireplace) and made sure that each of them worked. He spend a lot of time carefully explaining to us propane newbies how it worked. We did a side by side comparison of all the companies in the area and they were the least expensive. read more

I called to get a price and the guy asked me for my name, my address, my wife's name, and when was the last time I ordered propane,... I said I just want a price for propane (I told them my address). He still wouldn't provide a price. He said he had two prices, one for a new customer, and one for existing customers. I said give me both. He wouldn't give me the information... He said he HAD to determine if I was an 'existing customer' first. He had my address in his database, but that wasn't enough, he HAD to know my wife's name... I just wanted the prices... Certainly that guy wasn't one of the owners of that business... Nuts... Go elsewhere.. read more