10/10 -- Jordan deserves some serious recognition! I HAVE to leave a review specifically for Jordan at the Subway in Anna, TX. This poor guy was left completely by himself for the evening shift after apparently the rest of the crew walked out, and he was essentially stuck doing the job of four people as a one-man show. And let me tell you -- he was absolutely killing it. Orders were coming through and piling up, and despite being completely on his own, Jordan remained kind, patient, respectful, hardworking, and professional the entire time. He never took his frustration out on the customers, never made anyone feel like an inconvenience, and even with everything he was juggling, he still made sure my order was made correctly and accurately. What impressed me most was his character. He easily could have walked out like everyone else apparently did, but instead, he stayed, took responsibility, and did everything he could to keep the store running. That says a LOT about someone's work ethic. Honestly, Jordan worked harder by himself tonight than I've seen some Subway locations work with an entire team behind the counter. Management: recognize this employee! Someone who steps up like that when everything is working against them is the kind of employee you want to keep. He deserves recognition -- and I'd say a raise, too! What a great hire. 10/10 satisfied with my service today. Thank you, Jordan! You're a rockstar! read more

Walked into Subway today and thought I was at the club. They were playing rap music with cursing and I had my kids. Very inappropriate. Ask the lady who rang me up for her name and she said "we cant give out that info." Smh read more

Horrible experience and will not ever eat here again!! Look for the cockroaches when you come in

Anyone have issues with customer service at the Anna Subway in the shopping center close to Flying J's? If you ever have an issue with a purchase the staff does not have the authority to make it right. Your just out of luck. The employees there do not have the authority to make it right and give you a refund or a credit nothing!! I don't understand a retail store not able to make a transaction right. Better like your sandwhich!!! They will have to charge you for another one! read more

We ordered online several times. They NEVER get our order right. We ordered last night and my husband picked up. We ordered a meatball sub, the meatballs were old and dried out the bread tasted 2 days old hard and unable to cut with even a steak knife. SERIOUSLY! I tried. The bread on the steak sandwich we ordered was the same. We, also, ordered the steak sandwich with spinach and other veggies it barely had veggies at all and no spinach and not even the normal amount of meat. We ordered a salad as well. It had a small amount of spinach hardly and veggies. It looked like a child size portion. Horrible, Horrible food. I would have reported it but even with pictures the last time they called me a liar. So there's no way to get results. Don't bother wasting your money. We ordered online several times. They NEVER get our order right. We ordered last night and my husband picked up. We ordered a meatball sub, the meatballs were old and dried out the bread tasted 2 days old hard and unable to cut with even a steak knife. SERIOUSLY! I tried. The bread on the steak sandwich we ordered was the same. We, also, ordered the steak sandwich with spinach and other veggies it barely had veggies at all and no spinach and not even the normal amount of meat. We ordered a salad as well. It had a small amount of spinach hardly and veggies. It looked like a child size portion. Horrible, Horrible food. I would have reported it but even with pictures the last time they called me a liar. So there's no way to get results. Don't bother wasting your money. read more

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I ordered here for food to be delivered yesterday. Both foot long sandwiches were made incorrectly. The order was missing two drinks and a bag of chips. When I called the store, I was told nothing could be done until today when the manager was in. I called door dash and they refunded subway all the money but subway is refusing to refund me anything. I've called multiple times today and the store won't even pick up the phone. Horrible experience and will never get food from here again. read more

I went to the Anna location I ordered 2 foot longs and the $6.99 special which includes a 6 inch, chips and a drink. One of my footlongs were correct the other one was incorrect, they gave me a completely different sandwich. I called to let them know and "the manager" told me that I would need to "keep it there" there was nothing they could do or I would have to pay for it again. I told her that is Not Going to happen and that I was on my way. When I was Waiting in line, I could see my sandwich on the counter pushed to the side. The manager noticed the sandwich and asked the girl on the register if that was the turkey sandwich that someone orders and she said YES, I said you better check it looks like my chicken teriyaki. Sure enough it was my sandwich, someone else was about to get the WRONG sandwich. I showed the manager my receipt where they over charged me for a small drink she told me there was nothing she could do. This is absolutely ridiculous , THEY make the MISTAKE but the PAYING Customer has to suck it up and live with it. I would like to speak with someone from corporate who is authorized to give me my refund. read more

I went in this local store and was treated so poorly and I tried to talk to mangement and she told me they didn't care . received a email from owner said they would make it right and I heard no more . Sent many emails for a call to discuss and they were ignored . i will never patronize that store again . read more

It's fine I guess. I choked on a sandwich but it was their fault, I blame the media. Thanks Obama. Goodnight read more

Subway - This is my Minecraft house - Sandwiches Near Me - Anna, Texas

Would give it 0 stars if possible.. kids being hired there obviously hate working there or have never heard of customer service but we kept on giving it chances.. today is the last straw.. I arrive at 905p, the OPEN sign is lit and per yelp/google/Apple Maps they are open till 930p.. well incorrect. The door is locked and the kids inside are sitting around and won't look up.. honestly it be a huge plus of Anna if new ownership comes in or if place closes and something else opens up. We don't have many options in Anna as is for this crap to be dealing with. read more

Watch out for this location. Placed an order. Went to pick up my order and they told me that they didn't receive the on-line order. So, I went to my car and placed the same order. Waited a while and went back in to pick up the order. Again, they said they didn't receive my order. i reviewed my bank account and it shows TWO charges of $34.28, almost $70 and I STILL got no food. I was then told they would NOT make my order and that I would have to wait 7-10 days to get my refund. NEVER going back and will tell my friends not to go there either. Geez...poor service read more

Thanks to YouTube and Soobway my son wanted something healthier then chicken nuggets! Food was good service was excellent they were super nice and even let my son order his food himself. Both of the people working were fast and efficient but kept a smile on their face the whole time. read more

This is twice now I've been in this store and they have quite carrying something. Last time it was rotisserie chicken and this time its roast beef. It's not like i expect much from subway, but if you decide to not carry something due to cost, supply, delivery not happening, something, take the time to post that you don't carry it any more. I should have to ask the lady who doesn't appear to speak great english, well what else do you not have before i try to decide on my order again. read more

Great service from Abel and another fellow employee I think they deserve a raise for their great service and attitude because my mother has worked a job like that and it is a very unplesent job god bless them read more

As far as Subways go, this is one of the best I've been to. I know, that doesn't necessarily mean much, but I'm currently working nearby and have stopped in for lunch several times. The dining area and sandwich assembly line are always very clean. The staff is very friendly and efficient. Ingredients appear fresh. I'll continue to stop by for lunch! read more

The food was fine. Hours later when I got home and reorganized my purse, I realized that for a 6 inch sandwich and bag of Cheetos; I had paid $15.00 and change. I was with someone else and taking out. I should have gotten a receipt and looked at it. My fault but I trusted the person at the register. There were only two people behind the counter and it was really busy. read more