This location refuses to properly acknowledge direct mail coupons or to speak decent, polite English. The guy (pretty sure he is the owner) acted like I was trying to rob him when I asked if he would accept the $3.99 coupon for a 6 inch sub. This same deal can be gotten easily online with the right coupon code but I had the paper coupon from Subway corporate that came in the mail. From his rude broken English that was impossible to fully understand, I sounded that he was actually interrogating me about when I received the coupon. His sentences were not making any sense so I can't be completely sure why he chose to provide such poor treatment of a customer. I showed him where the expiration date was May 31. It was May 7 so I didn't see the problem. He babbled on and there could not have been more than 3 clear English words so I finally said I was not going to argue with him and told him to tell me if he was going to accept the coupon or not. He disrespectfully and begrudgingly asked me what I wanted. I was insulted to the point that I chose to boycott this Subway. I noticed that only the part of the prep line with the meats was covered so customers can not see it. This is the second Subway that I have seen doing this. It didn't used to be like this at Subway stores. I don't know if this is a corporate thing or just something that certain owners choose to do. It looks suspicious. My experience has been that Subway locations run by immigrants from this guy's part of the world have an aversion to accepting legitimate coupons and providing polite customer service (especially to African Americans). There is a complete dismissal of American culture and the expectations of the customer that comes with it. Unfortunately, that is a fact and I am not afraid to say it out loud (unlike most people). I have nothing against immigrants coming here to start businesses. I do believe that English and respect for customers is essential - refusing this is dehumanizing, unprofessional, and un-American. read more

My wife and I agree that the supremely terrible customer service we experienced at this subway was mind boggling... I mean shockingly incomprehensible. Truly a distinct rudeness we had never ever encountered in our lives. And yet, this whole story is completely true. Upon getting a subway coupon in the mail, we decided to get subs for dinner. Unbeknownst to us, the subway nearest our house must've closed recently so we ended up going across town to a subway we have never been to before. And after hearing this story you will discover why we will never go back to this location. We walk into the subway (on a Sunday night) and it's empty, like completely dead. The only sign of life is a young lady sitting at one of the tables with her eyes absolutely GLUED to her cell phone. She didn't even bother to lift her head once to look our direction. She wasn't wearing a uniform, she was 1000% engrossed in her phone so we never said a word to her. So after standing at the counter for a moment... a few more moments.... A few more moments we are greeted or acknowledged or waited on by no one. My wife is naturally getting perturbed... ummm, where are the employees??? Is this the twilight zone??? In an effort to not give up, I decide to CALL the number for the subway we are CURRENTLY standing in-- perhaps the employee(s) are in the back prepping food and just need a nudge to know we're there... The phone rings... and rings.... and rings and rings... nobody ever picks up HOWEVER it does do the trick because a gentleman FINALLY EMERGES from the back room--I'm guessing the 15 rings on the phone caused him to finally check the front of the house?!?? In hindsight, I actually wish he had stayed seated... Soooo, naturally my wife and I are annoyed when we finally see the gentlemen because of all the hoops we had to jump through in order to be SEEN. But at this point, I must say, we are still politely giving him the benefit of doubt that he actually did not do any of this poor service on purpose...until, that is, he decided to speak.... The man looks at us, and without so much as a "how do you do?" "Nice weather we're having..." he simply and matter of factly points to his half eaten sandwich in his hand and murmurs, "I'm eating..." (with no exaggeration or hyperbole this is all he murmurs. As if to say, uhhhh, how dare you disturb me? Can't you see I'm eating?!? Duh! I swear I remember that he even had a glob of Mayo on the side of his mouth (my wife cannot corroborate this!) but maybe because of the shock of his insane rudeness and complete apathy I am just imagining I saw that??? Have mercy... was this a prank tv show? So my wife and I are speechless at his tremendously bad, absolutely unforgettable, blatant disrespect and disregard that I immediately said, "okaaaayy, we're leaving now" and we did. To which he shrugged his shoulders as if to say, "Peace out, the door is right there, I wasn't going to help you anyway, I already been done told ya' I'm eating my sammich right now!" He never once apologized or offered a more logical explanation, or simply said I'll be with you in a moment. My wife reiterated to me that the place was DEAD so he could've made our orders and then more than likely had 30 mins to finish his sloppy sammich. This truly disappointing story is all true and what saddens me the most is not that the gentlemen eating (he's human and we all need to eat; that's exactly what I was trying to do after all.) but rather his decision to be disrespectful to us, a couple he has never met seemed to be easy as pie for him. His effortless lack of regard for us is scary. He didn't think twice about his behavior. So this will not surprise anyone but I shall never go back to this subway. But something tells me they'll never miss me anyway. read more

These guys stink worse than my ex. I ordered a combo, a sub, and a foot long cookie online for curbside pickup, and the gentleman that met me outside had the charisma of a zombie. He handed me the bag, and I reminded him that one of the meals was a combo, to which he then attempted to just hand me the receipt. What???? I then asked for the drink, and he looked at the receipt and walked inside with the speed of our current president. He returned shortly after with the drink and said "one Diet Coke". I then asked for the chips. He then attempted to hand me the receipt, which I then decided to just take and leave. 8 out of 10 Dentists would NOT recommend. read more

I came famished on a Tuesday evening. There was no one inside. I ordered a foot long Italian BMT. I asked the lady if she could keep toast one half and not toast the other ( I was planning on saving one half for the next day's lunch). She did happily. I was out in less than 5 minutes. My sub was delicious as usual. This boo trio is the closest to my church. I can't believe I haven't been here until now. read more

Subway - a woman preparing food in a buffet - Sandwiches Near Me - Chesapeake, Virginia

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My order this evening was so delicious! This was a first time order of this wrap and I was so pleased. It was delicious! It was a BLT on a tomatoe basil wrap. It included lots of bacon, then lettuce, tomatoes, red onions, pepper jack cheese, jalapeños, green peppers, and sweet onion dressing! The store staff was friendly and customer service oriented. And the side of jalapeño chips and fresh baked chocolate chip cookies topped it off! #perfect read more

Subway - BLT wrap on tomato basil tortilla - Sandwiches Near Me - Chesapeake, Virginia

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The best Subway EVER!!! This is the 1st subway I ever visited where they greet you with a smile and are genuinely happy to see you. It's incredibly clean and they make orders to perfection asking you if it's just the way you like it. This officially the only location I will visit for life. read more

Great little shop hidden away in a strip mall near Lowe's. Uncharacteristic friendly staff! Very clean and fast service too.

This store does not honor the coupons in the app. These are from Subway corporate. They should be honored at every location

How do you grade a chain place like this? It was clean and the staff was friendly. You know the food well enough. What we have been getting here is the salad bowl. They essentially put in all the veggies and lettuce that you want into a bowl, then chop it up very finely. Voila' ....salad bowl...for a fairly decent price. Don't get me wrong, I would love to get a Turkey sub, but I have to feed the temple right. Place is positioned near the Lowes, so we hit it up after doing some shopping there. No issues or problems noted. read more